49 Ribchester Road, Clayton-le-Dale, Blackburn BB1 9HU
Hazeldene Care Home extends a warm welcome to all, catering for both Residential/Respite clients and clients with Dementia. Both sets of clients live in separate units of the home.
Professionals aim to provide a warm, friendly, homely environment providing individually tailored care. They endeavour to always work with clients, not for them. The home also prides itself on food, placing great emphasis on quality and variety.
There is an excellent choice of daily menu, with special diets being catered for. Residents can either dine in the spacious dining room, with waitress service, in one of the quieter dining rooms or in the privacy and comfort of their own room.
There are beautiful lawned areas to the front of the home, which are accessible to all and a secure garden for people with Dementia to wander in, keeping them safe whilst enjoying walking in the garden.
Group: Sage Care Homes Ltd
Person in charge: Jeanette Fairclough (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Multiple Sclerosis • Parkinson's Disease • Stroke
Admission Information: Over 55. Ages 55+.
Languages Spoken by Staff (other than English): Punjabi Mirpuri, Spanish; Castilian, Panjabi, Punjabi, Urdu
Single Rooms: 56
Shared Rooms: 2
Rooms with ensuite WC: 33
Weekly Charges Guide: Nursing Care Single from £434 (These prices are only a guideline, please contact Hazeldene Care Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Hazeldene Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Hazeldene Care Home has a Review Score of 5.3 (5.292)
The Review Score of 5.3 (maximum of 10) for Hazeldene Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hazeldene Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.75 for Hazeldene Care Home is calculated as follows: ( (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 12 Ratings = 3.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.542 Points relating to the number of positive Reviews for Hazeldene Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 1 Reviews ÷ 12 Target = 0.083 , then divided by 2 = 0.042
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by G K (Daughter of Resident) on Thursday 18 August 2016. Relates to July 2016.
Pleased with the care my mother receives at this home. She is very happy and well looked after.
How likely would you be to recommend Hazeldene Care Home? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Hazeldene Care Home