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The home is supported by a committed and compassionate team of professionals who are dedicated to delivering high-quality, person-centred care in a safe, comfortable, and homely setting. Care plans are individually tailored to meet each resident’s unique needs, preferences, and wishes, with a...
Care Provided by Hazeldene Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
(No top up fee)
The price(s) shown are provided by the care home. Contact Hazeldene Care Home for full pricing details and T&Cs.
Contact Hazeldene Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Sage Care Homes Ltd
- Private Owned
Person in charge
- Angela Borner(Acting Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (56)
- Couples/Companion Rooms (2)
Visiting
- Hazeldene Care Home has no visiting restrictions, ensuring that family and friends can visit their loved ones freely.
Parking
- Additionally, on-site parking is available for the convenience of visitors.
Hazeldene Care Home Reviews (33)
Hazeldene Care Home has a Review Score of 8.1 (8.125) out of 10, based on 2 reviews in the last 2 years.
Over all time Hazeldene Care Home has 33 reviews.
I would also like to thank everyone for the positive experience the students are receiving on their work experience. This is so much appreciated.
Staff very friendly, management welcoming and the home itself is very clean and tidy. Food excellent would highly recommend, dining rooms are lovely, plenty of activities. Good service all in all. Regular staff training. Perfect home.
My mum moved here in November from another care home. The change in Mum is remarkable. She has gone from being in bed most of the time at the other care home to being up and dressed, eating her meals at the table, and interacting with other residents and staff. We are very happy with Hazeldene. The staff are always helpful and management has always addressed any concerns or worries we had regarding Mum. As a family, we would recommend Hazeldene Care Home.
The difference in her from her previous care home is outstanding.
She is chatty when we visit and says she’s happy there.
She plays cards and takes part in other activities, even teaching staff card games.
Her room is homely and comfortable.
Staff and management are always friendly and helpful.
As a family, we are very happy with Hazeldene and would recommend it to others.
Thank you so much for taking the time to share your positive experience at our care home. We greatly appreciate your kind words and feedback. It's always heart-warming to hear that we have made a positive impact on the lives of our residents and their families.
Thank you, team.
Thank you so much for taking the time to share your positive experience at our care home. We greatly appreciate your kind words and feedback. It's always heart-warming to hear that we have made a positive impact on the lives of our residents and their families.
I have always found the staff to be helpful and friendly. I have always been informed by the staff if the resident has been unwell or had a fall and what treatment has been done. The relative that we have is in the dementia unit, and I know that it is not easy looking after someone with this illness, and I appreciate everything that they do.
Thank you so much for taking the time to share your positive experience at our care home. We greatly appreciate your kind words and feedback. It's always heart-warming to hear that we have made a positive impact on the lives of our residents and their families.
The team have taken care of my Dad, engaging and encouraging active participation in activities that would stimulate his mental health and physical well-being. The managers have always taken time to engage and socialise with the residents.
Thank you so much for taking the time to share your positive experience at our care home. We greatly appreciate your kind words and feedback. It's always heart-warming to hear that we have made a positive impact on the lives of our residents and their families.
Our family feel that this 'care' home isn't fit to look after anyone, never mind my relative. Every time we visit something is amiss, staff are ignorant and ignore requests you make. The building is dangerous. corridors are uneven, causing the risk of falls to be high. Staff are sparse and some are rude. On one visit the main front door had a note on it stating the lock was broken. This should have been fixed immediately as it caused a massive fire risk to residents, and visitors getting stuck in corridors between rooms behind locked doors. On our last visit a note was on the door 'We have an influenza outbreak' you should wear PPE and a face mask, none were available. We collected our relative for a family meal and they had food over their clothes. Relative had a fellow peer's medication in the room. Residents appear to be placed in a room with other residents without a choice of if they want to sit there and no activities are seen during visits. Always loud music in the lounge restricting conversation during visits.
Thank you for your feedback. First and foremost, we wish to clarify that the review you've shared does not accurately reflect the environment and standards of care at Hazeldene. Allegations of neglect and safety issues are unfounded. We want to assure you that the safety and well-being of our...
We did not have a good experience of this care home. Our loved one was left with food all over his hands and table and face from the day before, and was unshaven and not listened to. Some staff were caring, but others behaved as if every request was a burden to their shoulders. Some staff were passive aggressive, leaving our loved one to feel as though they were being a nuisance just to ask to go to the toilet. This led to even worse consequences. It was awful to see the degradation in my family member. We have since moved to another care home with much better results. I would honestly say that Hazeldene were neglectful.
Thank you for your review. We acknowledge your perspective and appreciate all feedback. It is essential that all concerns and misunderstandings regarding aspects of care at Hazeldene are addressed. Also emphasising that the claim of neglectful care is strongly contested. Every effort was made to...
The continued care and support of mother is exemplary. Is this the best care home in the world? Well no, but for the charges the facilities are more than adequate. Recently the cleaning staff decided Mum's curtains were not in the best state, so they got new and replaced them. There is maintenance in the building that needs attention, but some larger items have been completed in the last year (extended car park). The extra comes from the staff, not just there to provide, they generally and genuinely care. I am genuinely happy with Hazeldene Care Home and have recommended it to others who can no longer cope at home.
We greatly appreciate your kind words and feedback. It's always heartwarming to hear that we have made a positive impact on the lives of our residents and their families.
All staff are friendly and communication is good. The home is in good condition with nice decoration all round. The bedrooms are nice in size with a good outlook. Always having things on and trips out which improves residents state of mind.
Thank you so much for taking the time to share your positive experience at our care home. We greatly appreciate your kind words and feedback. It's always heartwarming to hear that we have made a positive impact on the lives of our residents and their families.
My grandad has lived at Hazledean residential home for almost a year and has settled well due to the patience and kindness of the staff. He has been on a couple of trips out as well as singers etc to come into the nursing home. When I visit they always have time to update me on how my grandad has been. They always seem to have plenty of staff on duty who are always helpful. His room is lovely and kept warm, he also has a TV in his room. Grandad hasn't always been someone who socialises and the staff allow for him to have time in his room too as the previous care home would not allow this. Thank you to all you guys for everything that you do for everyone which makes their lives and the families lives that much better.
Much appreciated and great to hear positive feedback.
My experience of care home for my sister is excellent. Well cared for. Most times when I visit her always smartly dressed and very clean hair. Most of times are well cared for has been times, not many, that not been very pleased with the carers but spoken to staff and all the staff are very pleasant to speak to. No trouble for them at all. Mix up of clothes only real problem. Very well cared for.
Since my dad has been in Hazeldene, he has settled in really well. All the staff are hard-working, friendly and efficient. His general health has improved with him gaining weight and the strength to walk. This is a testament to the good food he enjoys and the mental stimulation.
Our family member has been a resident here for almost five years. Throughout that time, she has been really well cared for. Always clean, comfortable and well thought of, and her care by the staff has been of the highest standards. Her needs, both personal and medical, have been met on every occasion. Any concerns or worries have always been listened to and addressed. The home is very clean and well run. The supervision is superb. Absolute confidence in them.
Simply put its the best!
Thank you.
Hazeldene Care Home has been wonderful in looking after my mother. The care and attention to detail is much appreciated by the family - my mother also expresses her gratitude for the kindness shown we feel this is a happy and caring environment.
I have found the whole experience of my mother coming to live in Hazeldene Care Home second to none. I cannot praise the friendliness and the care the staff provide highly enough! Nothing seems to be a problem for them and I am always made to feel most welcome. I never imagined my mother would settle in a home, and yet she has, and it's all down ot the staff. Thank you.
Hazeldene Care Home is a very happy place. On arrival the staff are very helpful, nothing is too much trouble. I was a carer for my friend we have known each other for 40 years and a good friend of the family, who live away from Blackburn, so I visit twice a week. My friend is well looked after and she's very happy. If my friend gets fretful they phone me so I can speak to her, Which is excellent. This has previously been good during Covid when we couldn't visit.
My mother has been in Hazeldene Care Home for two and a half days, the care and kindness from the staff has been first class. She was discharged from hospital with very, very swollen legs and feet and as soon as I let the nurse at Hazeldene know he immediately arranged for the district nurse and doctor to attend my mum. She has been given medication.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 June 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
7 Bed Vacancies
Posted: 16 July 2026residential & dementia care
News (0) & Events (0)
There are no news items for Hazeldene Care Home.
There are no upcoming events for Hazeldene Care Home.
Awards / Recognitions (1)
- 08 Mar 2025Recipient: Hazeldene Care Home
Accreditations
There are no accreditations posted yet for Hazeldene Care Home.
Meet the Team (2)

Jackie has extensive experience within the health and social care sector, with a career spanning over 17 years in the NHS, followed by several years working in social care. Throughout her career, she has developed a strong commitment to delivering compassionate, person-centred care and supporting individuals to maintain their dignity, independence, and quality of life.
She is particularly passionate about working with elderly people and takes great pride in providing care that is respectful, empathetic, and tailored to each individual’s needs. Her wealth of experience, combined with her caring nature and dedication to improving the well-being of others, enables her to build trusting relationships with both service users and their families.

Rachel has held the position of Deputy Manager at Hazeldene Residential Home for the past three years. She has been a valued member of the Hazeldene team since 2017, during which time she has gained extensive experience across a variety of roles within the home.
Through her consistent dedication, professionalism, and strong commitment to delivering high standards of care, Rachel has progressed steadily through the organisation. Her broad experience across different responsibilities has given her a well-rounded understanding of day-to-day operations and the needs of both residents and staff.
In her current role as Deputy Manager, she plays a key part in supporting the management team, ensuring the smooth running of the service, and maintaining a safe, supportive, and person-centred environment for all residents.
Frequently Asked Questions about Hazeldene Care Home
What types of Care is Hazeldene Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hazeldene Care Home have?
There are 56 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Hazeldene Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hazeldene Care Home to the centre of Blackburn?
3.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazeldene Care Home to verify any information. View our terms and conditions. Hazeldene Care Home has an Enhanced Service -more info.