Care Homes Owned by Sage Care Homes Ltd in London

Very pleased with the caring and considerate manner in which our mother has been taken care of from the very beginning of her residence at Jansondean Care Home. The staff are very professional and considerate in the way they try to meet the needs of our mother. There is a very friendly and warm approach from all members of staff which is very encouraging. The Manager and her support staff tries to have regular family meetings where if there are any concerns or issues these are discussed and ways to reach satisfactory conclusions are met. Our mother is well fed. Yes, it is reassuring to know that Mam is in a Home where genuine care and consideration are being given on a daily basis.

(Daughter of Resident/Service User

Overall I cannot fault the care my mum receives at this home except once a miss judgement when she came out of hospital and left confined to her bed thst she didn't like , but we have overcome that and mum is very happy , I wish they could arrange to give the residents days out away from the home now and then , or at least a few hours to break the monotony of being in one place all the time .

The staff are always very friendly towards me and my Mother. Tracy is particularly good. She keeps me updated on all aspects of the care home and always has a cheerful smile. My Mother comments regularly on how good the food is under the watchful eye of Jenny the cool.

Good activities and good food. My wife's clothes need sorting into manageable piles in her drawers and sometimes she seems to have few of a particular item but they may be in the wash. I need to be told if she needs anything like clothes etc. This has happened in the past but at other times I have had to find out for myself.

We would just like to thank all the team at the Care home for the great care given to our dear family member

To know that your loved one is being cared for and looked after whether you are around or not is a huge relief I cannot fault the care my uncle has been given by the staff at this home over the last 18months thank you to all the staff.

My husband has been a resident of Jansondean for just over four years and, in this time, he has flourished under the care of the entire team. With their experience, they are able to care for my husband who can be stubborn to say the least. I would not want him to be in a different care home.

They are always willing to help in any way they can. Which means a lot to me and my family.

Excellent care provider with patient and understanding staff. Everything that can be done for the residents is done and always with a smile. It is always a pleasure to visit and to know that our Mum is receiving the best possible care in a warm and loving environment.

Jansondean has made my mum welcome and looked after her. Especially when she first moved in and she was getting used to a new environment. They were very patient, understanding, and caring. Which we appreciated. She loves her room, the view of the garden, and her food. She is content and happy here.

All staff are caring and compassionate. Individualised care is given. Staff get to know each resident's needs. The feelings of each resident and their relatives are taken into consideration. All staff give their care to residents in a happy considerate manner.

Thank you to all the staff for welcoming his family too.

The food is excellent, far superior to the only other two care homes with which I have had experience. The spreads put on for the two parties I have attended could have graced anyone's private function.

My mum has been in her care home for 14 months now. She is so happy there and has a good relationship with the carers and staff. She feels comfortable, safe and cared about. Myself and my family have seen how well she has settled in and are grateful to everyone for making her feel this way. The carers/staff are all very approachable and friendly and truly care about all the residents. Thank you to you all.

Thank you.

My grandmother was a resident at Jansondean Residential Home for only 10 weeks but the care and love she received there was unbelievable. Everyone who works there is so caring, both to the residents and to the families and we always felt that my grandmother was being looked after and cared for just as we would have wished her to be. The staff are so professional and knowledgeable but also so warm and loving. My grandmother's last few weeks were spent with people who loved and cared for her and for that we are eternally grateful. Thank you.

My mother came into the care home on 3rd October 2022. The whole team in the care home have been absolutely fantastic. Very professional and knowledgeable but, most of all, very caring. It feels like we are part of a huge family. I was concerned when my mum made the decision to come into the care home, but the transition has been made so much easier by the care and attention given to Mum and us by all the staff members.

My father is currently a resident of Jansodean. His needs are met in a timely manner with thought and care. He is treated as an individual. I am kept well informed of his progress with regular review meetings. The carers, cooks and cleaners all know my father and interact with him. The cook is particularly kind, always providing the food requested by Dad. Management is excellent. Whilst the building is shabby, I would still recommend the care home for the atmosphere and welcoming attitude of the staff.

My mother has been a resident here for about three years and I am so happy with the care she receives. Initially when she arrived her behaviour was quite challenging as she has advanced Alzheimer's. Over a period of 3 to 4 months, the staff at the home show so much compassion and understanding that slowly mum began to calm down and feel secure. They are a wonderful team and all work together to ensure the best care for mum.

It is a real pleasure to give such a positive review in light of all the really awful ones in the news lately.

I would highly recommend this establishment.