Care Homes Owned by Sage Care Homes Ltd in West Yorkshire

Home is clean with no offensive smells lingering, staff mostly pleasant and welcoming, bit of an issue with mum's medication varying especially in a morning. Unfortunately mums dietary requirements not met, portions small and of poor quality, quite often burnt. Had no table in room which meant mum had to sit on toilet to wash.

Mum was a resident at Millreed and we knew she was cared for and treat with respect and dignity whilst there. Staff were warm, Friendly and always professional. The home was spotless and residents happy. and well cared for. We were always made to feel welcome on visiting. This care home is streets ahead of the others. Well done Millreed team you are simply the best.

Thank you all.

Millreed Lodge provides a homely, caring, warm environment. My mother is treated as an individual, with dignity and compassion.

Very good in all aspects.

The Millreed Lodge is a warm and welcoming care home. My Mother in law is very happy there. When we visit the staff are always chatty and we feel like its a home from home atmosphere. There is always things to look forward to. They organise events for the residents to look forward to and join in. So a BIG THANK YOU to all the staff.

My mother moved into Millreed Lodge just before Christmas. She has settled well due to the kindness and attentiveness of staff. Nothing has been too much trouble. Mum received a warm welcome as do we and other friends and family when we visit. It helps us to accept the decision for Mum to move out of the family home knowing she is safe, comfortable and well cared for.

Mam could not have had a better home. I visited most days at different times, never saw or heard anything which concerned me about the care for Mam or any other resident. Demanding residents treated calmly and patiently. All residents treated with care and kindness. The building has its challenges as it is a conversion but outweighed by the standard of care. I always felt at home visiting and enjoyed being there. Over the 9 months Mam lived here there was barely any change in staff, which suggests a well-run business and good staff relations. Lots of effort went into events like Bonfire night and Christmas, again staff deserve praise for this. Finally, one huge relief for me was that there was no smell of disinfectant etc. This was one of my worst fears about residential houses.

Sadly Mum passed away a week ago. We will be eternally grateful that she was surrounded by such a wonderful caring team on her passing. It was reassuring to know she passed with dignity, love and kindness.

Thank you to all the staff at Millreed, you looked after our mum and us very well, it's much appreciated.

Lovely care home with excellent staff. My aunt has been looked after extemely well over her 4 years at Millreed. The rooms are pleasant and clean, food lovely and care staff very professional. Location is very pretty.

My mum was in Millreed Lodge for just under two years. The care and attention they give to their residents is second to none. My mum passed away recently and the genuine care and person-centred care was above and beyond in her last days and hours. The personal touches and as a family we appreciate all they did to care for our mum. Thank you all so much.

We visited my sister yesterday. She celebrated her 90th birthday last week. We were unable to come, I know she had a lovely time with family and friends and the staff made it special. As we live in Macclesfield I don’t get to visit very often however when we went yesterday we were provided with coffee, tea and biscuits which was very appreciated. The staff always seem very nice friendly and welcoming. We left knowing my sister is very happy there.

The care is excellent. We are made to feel very welcome, and we feel Mum is in a very good place.

My experience when going to visit my friend has always been very good. Very friendly care staff; they care for the residents in my eye, very caring to them and are always there to see to their needs. I'm very happy about my friend being in there. I know she is being looked after with care that she should have and is safe there.

Professional, warm and very caring. They were patient and supportive.

Unfortunately, this review relates to just a few days stay. However, this care home is very clean and the staff were fantastic. We couldn't have wished for a better place. Very caring, considerate and friendly. Even though this stay was cut short, I genuinely found more care was given to my mother-in-law in four days than she had received in hospital in six weeks. I would highly recommend this care home.

Staff are always so friendly, warm and accommodating. During these tough times, they have always gone over and beyond to ensure my gran is happy and that she is able to see her family. The care she receives comes from a caring and warm place. You can see the positive relationships that staff build with their residents. A massive well done. It's so comforting to know that my gran is happy and well looked after.

I feel very relaxed and content to know she's being very well cared for, and she seems happy and content in herself.

I’m so happy we got a place for her here.