Thorncliffe Residential Care Home

Astley Bank, Darwen BB3 2QB
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9.7 8 Reviews
  • Thorncliffe Residential Care Home, Darwen
Crown Care Homes is a proud family-run business that has been dedicated to providing exceptional care since 1982. With over four decades of experience, the organisation has built a reputation on compassion, respect, and a commitment to delivering the highest standards of care for every resident. Family values are at the heart of everything done, ensuring that each home operated feels warm, welcoming, and truly personal.

Thorncliffe Care Home is undergoing an impressive £2.5 million transformation, bringing with it a major expansion and a host of new facilities. The project will introduce state-of-the-art bedrooms, each complete with modern wet rooms, alongside enhanced communal spaces designed for comfort, connection, and enjoyment. This exciting development marks a new chapter for Thorncliffe, setting a higher standard for care home living in the region.

Thorncliffe offers specialised services for residential, respite, and dementia care, ensuring that each individual's needs are met with the highest standards of professionalism and compassion.

Their dedicated team is here 24/7 to provide personalised care, creating a safe, nurturing atmosphere where residents feel truly at home. From tailored activities to nutritious meals, every aspect of life at the care home is designed to promote comfort, dignity, and fulfilment.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1037 – £1250
  • Self-Funded Residential Dementia Care: £1037 – £1250
  • RESPITE Self-Funded Residential Care: £1037 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1037 – £1250

Please contact the care home for more clarity on fees

These prices are only a guideline, please contact Thorncliffe Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Roxanne Marshall (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (4)

Thorncliffe Residential Care Home Reviews (8)

9.7

Thorncliffe Residential Care Home has a Review Score of 9.7 (9.653) out of 10, based on 8 reviews in the last 2 years.
Over all time Thorncliffe Residential Care Home has 8 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Thorncliffe Residential Care Home
  • 5
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Total of 8, showing 1-8
Review from Wendy E (Daughter of Resident) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Thorncliffe are wonderful and have really helped my dad settle in to the home.
He has done more activities that I have not seen him be able to do in a long time, like cooking buscuits.
Thank you all for all you do for my dad.
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Review from Susan C (Wife of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I was becoming increasingly fraught as the sole carer of my husband who has Lewy Body Dementia, Thorncliffe was a life saver! They were so supportive, understanding and accommodating. My husband immediately felt at home and thought the staff were lovely.
I found that they listened and were very
flexible in providing me with respite so that I could continue to care for him at home for as long as possible. He now has another home and family.
Reply from David kumar, Director at Thorncliffe Residential Care Home

Thank you for for trusting us with his care. I will pass this on the team.

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Review from Karen W (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have confidence that the home is able to give my mother the best care possible. The staff always treat her with respect & dignity. They take her needs into concideration. There is a welcoming family atmosphere among the staff + residents. I have peace of mind that any concerns regarding mums care
will be addressed appropriately & in her best interests.
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Review from Carole L (Daughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff are kind , friendly and work so hard to keep the residents happy . My mother was very happy living there and was cared for excellently, she did want want for nothing . Good food , nice room , bathed regularly , , nice out side seating area , laundry done , mobile hairdresser and chiropodist
visited regularly , concerts and events organised regularly, would not think of my mother living anyware but thorncliffe x
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Review from T E (Son of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home feels more like a hotel. Friendly staff who are attentive to the residents needs and wishes. The homes greatest asset is the 'entertainment manager'. The activities really make a difference to the residents. Senior staff have a good knowledge of both the residents and requirements.
I'm sure
that once the new extension is finished the overall experience will be excellent.
Reply from David kumar, Director at Thorncliffe Residential Care Home

Thank you so much for your kind and thoughtful feedback. We're delighted to hear that the home feels welcoming and comfortable. We also appreciate your recognition of our senior/entertainment staff's dedication and insight. And yes, we're very excited about the upcoming extension-we're confident it will enhance the experience even further. Thank you again for your support!

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Review from C M (Granddaughter of Resident) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma and grandad are living residents at Thorncliffe and the care they have received is exceptional I wouldn't of had them anywhere else the staff are polite friendly and very observant to each an every residents needs excellent care home and excellent staff
Reply from David kumar, Director at Thorncliffe Residential Care Home

Thank you for your thoughtful feed-back-I'll be sure to share it with the team. Thank you for trusting us with their care.

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Review from Kirstyn B (Daughter of Resident) published on 31 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thorncliffe Care Home: Outstanding Care with Heart and Professionalism


Choosing a care home for a loved one is never easy, but from the moment we found Thorncliffe Care Home, we knew we had made the right choice for our mum. The care, compassion, and professionalism shown by everyone-led by the wonderful

manager, has been nothing short of exceptional.


She sets the tone for the whole home. Her leadership is calm, caring, and incredibly hands-on. You can tell that the staff respect her deeply, and that she genuinely cares about every resident and their family. She always takes time to speak with us, answer any questions, and make sure everything is running smoothly. It's clear that Thorncliffe isn't just her workplace-it's her passion.


Under her guidance, the entire team provides person-centred care that is second to none. Mum isn't just looked after-she is truly cared for. Her individual needs, preferences, and routines are all respected, and the team go above and beyond.

Reply from David kumar, Director at Thorncliffe Residential Care Home

That's such a heartfelt and thoughtful reflection-thank you for sharing it. It's incredibly moving to hear how much of a difference Thorncliffe Care Home has made for your mum and your family. Thank you again for taking the time to express your appreciation-it means a lot to the whole team.

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Review from Karen M (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thorncliffe is a wonderful care home. The carers and all other members of the staff are amazing and the care is simply first-class.
Mum was a resident at Thorncliffe for 3 years. Mum was loved and cared for from day one right up to and including her end-of-life care earlier this year. The compassion
shown to us as a family during this difficult time was second to none.
Mum was showered with love and the carers catered professionally for all of Mum's needs as her Alzheimers progressed. They ensured Mum was happy, comfortable, clean, well-fed, entertained and safe at all times.
Thorncliffe is a very special place. All of the staff are like a "family" and as such treat their residents, visitors and all members of staff like their extended family. You can feel the warmth as soon as you enter the care home.
I thank you all from the bottom of my heart for looking after and caring for my mum. She really could not have been in a better place. This is an outstanding care home.
Reply from David kumar, Director at Thorncliffe Residential Care Home

Thank you so much for your kind words. It was truly a privilege to care for your family, and we're honoured to have been a part of their life. Knowing that we could make a positive difference means the world to us. Please know that your family will always hold a special place in our hearts. Thank you for trusting us with their care.

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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Thorncliffe Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.853 for Thorncliffe Residential Care Home is calculated as follows: ( (81 Excellents x 5) + (14 Goods x 4) ) ÷ 95 Ratings = 4.853
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Thorncliffe Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Thorncliffe Residential Care Home

What types of Care is Thorncliffe Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Thorncliffe Residential Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Thorncliffe Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Thorncliffe Residential Care Home to the centre of Darwen?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thorncliffe Residential Care Home to verify any information. View our terms and conditions. Thorncliffe Residential Care Home has an Enhanced Service - more info.