Thorncliffe Residential Care Home

The staff are always happy to help with any issues and truly go above and beyond to make Grandma feel comfortable. There's such a warm, caring atmosphere throughout the home, from the staff right through to the residents.

Thank you all for all you do for my dad.

I found that they listened and were very flexible in providing me with respite so that I could continue to care for him at home for as long as possible. He now has another home and family.

I have confidence that the home is able to give my mother the best care possible. The staff always treat her with respect & dignity. They take her needs into concideration. There is a welcoming family atmosphere among the staff + residents. I have peace of mind that any concerns regarding mums care will be addressed appropriately & in her best interests.

All staff are kind , friendly and work so hard to keep the residents happy . My mother was very happy living there and was cared for excellently, she did want want for nothing . Good food , nice room , bathed regularly , , nice out side seating area , laundry done , mobile hairdresser and chiropodist visited regularly , concerts and events organised regularly, would not think of my mother living anyware but thorncliffe x

I'm sure that once the new extension is finished the overall experience will be excellent.

My grandma and grandad are living residents at Thorncliffe and the care they have received is exceptional I wouldn't of had them anywhere else the staff are polite friendly and very observant to each an every residents needs excellent care home and excellent staff

Thorncliffe Care Home: Outstanding Care with Heart and Professionalism

Choosing a care home for a loved one is never easy, but from the moment we found Thorncliffe Care Home, we knew we had made the right choice for our mum. The care, compassion, and professionalism shown by everyone-led by the wonderful manager, has been nothing short of exceptional.

She sets the tone for the whole home. Her leadership is calm, caring, and incredibly hands-on. You can tell that the staff respect her deeply, and that she genuinely cares about every resident and their family. She always takes time to speak with us, answer any questions, and make sure everything is running smoothly. It's clear that Thorncliffe isn't just her workplace-it's her passion.

Under her guidance, the entire team provides person-centred care that is second to none. Mum isn't just looked after-she is truly cared for. Her individual needs, preferences, and routines are all respected, and the team go above and beyond.

I thank you all from the bottom of my heart for looking after and caring for my mum. She really could not have been in a better place. This is an outstanding care home.