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- New Victoria Nursing & Residential Care Home







New Victoria is registered to accept 30 Service Users for both Nursing and Personal/Residential Care.
Accommodation comprises: 30 single rooms, they are all a good size and are light and airy. The home is on three floors and each floor has two bathrooms and the top and ground floors have a lounge and dining area. There is a lift that services all floors and all rooms can be accessed by...
Care Provided by New Victoria Nursing & Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
No Top-up for LA Service Users/Placements
The price(s) shown are provided by the care home. Contact New Victoria Nursing & Residential Care Home for full pricing details and T&Cs.
Contact New Victoria Nursing & Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Regency Healthcare
- Private Owned
Person in charge
- Gulshan Nahid(Manager)
Local Authority / Social Services
Admission Information
- Ages 45+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1985
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (30)
Visiting
- By appointment only, following Public Health England guidelines.
Parking
- Parking is available to the front and rear. Access to the rear is by a driveway at the left hand side of the building.
New Victoria Nursing & Residential Care Home Reviews (13)
New Victoria Nursing & Residential Care Home has a Review Score of 8.2 (8.166) out of 10, based on 2 reviews in the last 2 years.
Over all time New Victoria Nursing & Residential Care Home has 13 reviews.
I am very pleased with this home.
The staff at the New Victoria are dedicated, professional, responsive and compassionate. I am reassured that my mother is receiving the best care in a safe, clean and nurturing environment. Staff are highly responsive to concerns and communication is excellent. Grateful.
My mum has been a resident here since September 2020 and has always been cared for very well by the manager and her wonderful care team. My mum is very happy with how she is cared for here and she says herself the food too is always nice. The home is always clean and welcoming when we visit. My mum doesn’t take part in activities due to her condition but these are always offered to her. If she did want to participate then staff would ensure that she was included hence why I am unable to comment personally on this.
It is good to know that your Mum is comfortable here. Thank you.
Well run, someone is always there to assist even though understaffed, which is not their fault. Very clean and good food. The staff are very nice and friendly.
Mum has deteriorated over time now and we are still happy with the care she receives. All the staff work so hard even though they are short-staffed. Sadly mums appetite has reduced now and she can't communicate well anymore but we know she's still happy there and that's what matters.
A suggestion for improvement is for all staff to wear name badges.
We will endeavour to ensure that there is enough staffing to provide good quality care at all times.
The food is a disgrace most days, soup sandwiches or chips. My mum lost that much weight it's disgusting. I take food in for her but now they have started to throw it away (Indian takeaway) taken the night before for Mother's Day, in a sealed container with her name, room number on for her tea. Day after, thrown away. When questioned, the manager said no date on it, in the bin! The night staff knew, my mum knew, she doesn't have Dementia. They only had to ask her but no, thrown away and brand new unopened ice cream dessert thrown away. Why, why would anyone do something so nasty? disgusting!
The Management especially the manager complete waste of time.
Thinking of moving mum after this, it's just so nasty. Horrible people but she is now 91 sound of mind but frail body, not strong enough. Shame on them.
As we have previously stated we have to abide by food hygiene regulations. We were informed that the food had already been reheated through in our microwave the night before. Therefore it could not be reheated again for consumption by one of our residents. We appreciate that everyone has their...
Most of staff are happy and cheerful and passionate. They are short-staffed but try as hard as they can.
We have now recruited more carers, so hopefully you will notice the difference going forward.
It gives me great pleasure to highly recommend the New Victoria N/H in Blackpool where my dear Mum was a resident for years till she sadly passed away on 18th March but everyone was so kind and caring from the cleaners up to the managers. Just the home for an elderly person if they needed care in their later years of life. I will always be in their debt for what they did for Mum I thank you once again from the bottom of my Heart. Thank you to all of the staff and god bless you.
Your Mum is greatly missed by all.
My mum is settled here and has no problems. My only issue was they don't check her nails, I didn't know they were not allowed to cut her toe tails so they were left to grow over the top of her toe. Would be better if we were told about this and any other things we need to cover.
In future, we will ensure all residents are asked if a chiropodist is required once a month, at least.
Kind Regards
Jan Moutrey
Manager
Mum is not a person who likes to join in activities, though the invite is always there. During her two years (so far) residence at the home, she has loved being there. She has everything she needs. From my point of view, the home has some wonderful staff and management. Any concerns as a family are dealt with swiftly. Mum's health is sadly deteriorating but the care she receives has escalated in line with that. Mum's happy, I'm happy. She loves the food.
Very pleasant, very welcoming.
My mum has been in New Victoria Nursing & Residential Care Home for over 2 years now and she has been well cared for, kept clean and well fed. Staff have all been absolutely great with her. She has been treated with the utmost respect. I was a bit wary as are a lot of people, but I shouldn't have worried. She has settled really well and that is because of how she is treated. I also get on really well with all the staff. I would highly recommend the home to anyone who wanted to place their family there.
My grandmother came to the New Victoria July 2016. All the staff are very welcoming and spend time with the residents chatting to them. The residents are highly cared for with plenty of staff on hand at all times. The room my grandma had was very spacious clean and tidy at all times, as were all of the areas including the sitting lounge, reception, grandmas every needs were taken care of. Residents had entertainment and also music and bingo to keep them occupied. I can honestly say on behalf of my family, we now wish grandma had come to the New Victoria earlier. I can 100% say we were more than satisfied with her and that of the other residents care which we had seen whilst visiting. We could visit at any time. May I congratulate The New Victoria Residential Home on their outstanding care and management, thank you, everyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 May 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for New Victoria Nursing & Residential Care Home.
There are no upcoming events for New Victoria Nursing & Residential Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for New Victoria Nursing & Residential Care Home.
Meet the Team (0)
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Frequently Asked Questions about New Victoria Nursing & Residential Care Home
What types of Care is New Victoria Nursing & Residential Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does New Victoria Nursing & Residential Care Home have?
There are 30 Single Rooms.
What are the Facilities & Services at New Victoria Nursing & Residential Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is New Victoria Nursing & Residential Care Home to the centre of Blackpool?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Victoria Nursing & Residential Care Home to verify any information. View our terms and conditions. New Victoria Nursing & Residential Care Home has an Enhanced Service -more info.