New Victoria is registered to accept 30 Service Users for both Nursing and Personal/Residential Care.
Accommodation comprises: 30 single rooms, they are all a good size and are light and airy. The home is on three floors and each floor has two bathrooms and the top and ground floors have a lounge and dining area. There is a lift that services all floors and all rooms can be accessed by...
New Victoria is registered to accept 30 Service Users for both Nursing and Personal/Residential Care.
Accommodation comprises: 30 single rooms, they are all a good size and are light and airy. The home is on three floors and each floor has two bathrooms and the top and ground floors have a lounge and dining area. There is a lift that services all floors and all rooms can be accessed by wheelchair users. Each room has a nurse call system and every room has a colour television.
Types of Care Services Offered at New Victoria: The home provides the following types of Nursing & Personal care: Long Term Care, Short Term Respite Care, Intermediate Care, Continuing Health Care, Re-ablement & Rehabilitation care Services, End of Life Care and Day Care.
Services User Categories: Registered with CQC and can accept the following service user categories: Older People, EMI, Dementia (DE), Mental Disorder and PD.
New Victoria respects and values companionship and personal comforts, striving for a flexible service that treats each resident as an individual.
Contact New Victoria Nursing & Residential Care Home to confirm what's included and get a personalised quote:
1) No Top-up for LA Service Users/Placements
2) Nursing fees (FNC payment: £267.68 per week) are excluded from our fees and are paid by the NHS/ICB.
The price(s) shown are provided by the care home. Contact New Victoria Nursing & Residential Care Home for full pricing details and T&Cs.
New Victoria Nursing & Residential Care Home has a Review Score of 9.0 (8.988) out of 10, based on 7 reviews in the last 2 years.
Over all time New Victoria Nursing & Residential Care Home has 19 reviews.
My mother has been a resident at this home for about a year. She enjoys the staff attention and environment. She has just been taken out again. This time she was transported to the zoo. She has had many days out which she thoroughly enjoys. She is fed and cared for and our family are very happy...
My mother has been a resident at this home for about a year. She enjoys the staff attention and environment. She has just been taken out again. This time she was transported to the zoo. She has had many days out which she thoroughly enjoys. She is fed and cared for and our family are very happy with her situation.
Thank you for sharing such a lovely review. Were delighted that your mother enjoys the attentive care, welcoming environment and regular days outespecially her recent trip to the zoo. It means so much to know that she is happy and well cared for, and that your family feels reassured and pleased with her experience. We truly appreciate your kind words and continued trust in our team.
She died peacefully while i was away on holiday, and as sad as i am that i wasn't with her, i...
She died peacefully while i was away on holiday, and as sad as i am that i wasn't with her, i know she wasn't alone. Everyone was so caring, i would recommend this home to anyone who asked.
Thank you for your kind and thoughtful words. It was a privilege to care for your mum over the past three years and to ensure that her individual needs were always met. We are deeply sorry for your loss. Please take comfort in knowing that your mum was surrounded by people who cared for her and...
Thank you for your kind and thoughtful words. It was a privilege to care for your mum over the past three years and to ensure that her individual needs were always met. We are deeply sorry for your loss. Please take comfort in knowing that your mum was surrounded by people who cared for her and that she was not alone during her final moments. She was a much-loved member of our care home family and will be greatly missed. Your gratitude and recommendation mean so much to our entire team. Our thoughts remain with you and your family during this difficult time. Thank you.
My husband is here and staff really look after my husband. I feel like this is my family. I am here every day to see him. Staff always offer me food and drinks.
My husband is here and staff really look after my husband. I feel like this is my family. I am here every day to see him. Staff always offer me food and drinks.
Thank you for taking the time to share your kind review. We are pleased to learn that your husband receives excellent care and that you consider yourself part of our care home community. It is always a pleasure to welcome you during your daily visits, and we are grateful for the support and comfort provided by our team. Your thoughtful words are highly appreciated by everyone here. Thank you.
staff very helpful and my sister is very happy with her treatment.
staff very helpful and my sister is very happy with her treatment.
Thank you for your kind review. We're delighted to hear that your sister is happy with the care and support she receives and that you have found our team helpful. Your positive feedback means a great deal to everyone at New Victoria.
The home itself could do with a refresh and isn't very appealing inside. Rooms are dated and need modernising.
The home itself could do with a refresh and isn't very appealing inside. Rooms are dated and need modernising.
Thank you for taking the time to share your review and feedback. Were pleased to hear that you are reasonably happy with the care your sister receives and that our staff are friendly, attentive, and doing their best to support her complex needs.
We also appreciate your comments regarding the...
Thank you for taking the time to share your review and feedback. Were pleased to hear that you are reasonably happy with the care your sister receives and that our staff are friendly, attentive, and doing their best to support her complex needs.
We also appreciate your comments regarding the decor and overall appearance of the home. We take this feedback seriously and will review the decor and environment of the home accordingly as we continue to look at ways to improve the experience for our service users and their families. Thank you again for your valuable feedback.
Overall, staff at the home seem to be dedicated and professional. My brother's condition means that he has good days and bad days and that on the latter he is not as independent as he can be. I'm impressed by his key worker who is someone who fully understands this and is very patient with him.
Overall, staff at the home seem to be dedicated and professional. My brother's condition means that he has good days and bad days and that on the latter he is not as independent as he can be. I'm impressed by his key worker who is someone who fully understands this and is very patient with him.
Thank you for taking the time to leave such a positive review. Were delighted to hear that you feel the staff at the home are dedicated and professional, and that your brothers key worker has shown such understanding and patience. Your feedback means a great deal to us, and we will be sure to share your kind comments with the team.
I am very pleased with this home.
I am very pleased with this home.
The staff at the New Victoria are dedicated, professional, responsive and compassionate. I am reassured that my mother is receiving the best care in a safe, clean and nurturing environment. Staff are highly responsive to concerns and communication is excellent. Grateful.
The staff at the New Victoria are dedicated, professional, responsive and compassionate. I am reassured that my mother is receiving the best care in a safe, clean and nurturing environment. Staff are highly responsive to concerns and communication is excellent. Grateful.
My mum has been a resident here since September 2020 and has always been cared for very well by the manager and her wonderful care team. My mum is very happy with how she is cared for here and she says herself the food too is always nice. The home is always clean and welcoming when we visit. My mum...
My mum has been a resident here since September 2020 and has always been cared for very well by the manager and her wonderful care team. My mum is very happy with how she is cared for here and she says herself the food too is always nice. The home is always clean and welcoming when we visit. My mum doesn’t take part in activities due to her condition but these are always offered to her. If she did want to participate then staff would ensure that she was included hence why I am unable to comment personally on this.
It is good to know that your Mum is comfortable here. Thank you.
Well run, someone is always there to assist even though understaffed, which is not their fault. Very clean and good food. The staff are very nice and friendly.
Well run, someone is always there to assist even though understaffed, which is not their fault. Very clean and good food. The staff are very nice and friendly.
Mum has been in The New Victoria for just over three years now. She has always been well-fed (she loves the food). The staff are always cheerful and happy and mum loves this. Any issues she has had have been brought to the attention of the staff by myself and family members and acted upon to make...
A suggestion for improvement is for all staff to wear name badges.
We will endeavour to ensure that there is enough staffing to provide good quality care at all times.
The food is a disgrace most days, soup sandwiches or chips. My mum lost that much weight it's disgusting. I take food in for her but now...
Thinking of moving mum after this, it's just so nasty. Horrible people but she is now 91 sound of mind but frail body, not strong enough. Shame on them.
As we have previously stated we have to abide by food hygiene regulations. We were informed that the food had already been reheated through in our microwave the night before. Therefore it could not be reheated again for consumption by one of our residents. We appreciate that everyone has their...
As we have previously stated we have to abide by food hygiene regulations. We were informed that the food had already been reheated through in our microwave the night before. Therefore it could not be reheated again for consumption by one of our residents. We appreciate that everyone has their likes and dislikes when it comes to food. Which is why all of our residents are offered alternatives to the main menu, each day. When we are informed of any meal requests we do our best to ensure it is provided through our service providers.
Most of staff are happy and cheerful and passionate. They are short-staffed but try as hard as they can.
Most of staff are happy and cheerful and passionate. They are short-staffed but try as hard as they can.
We have now recruited more carers, so hopefully you will notice the difference going forward.
It gives me great pleasure to highly recommend the New Victoria N/H in Blackpool where my dear Mum was a resident for years till she sadly passed away on 18th March but everyone was so kind and caring from the cleaners up to the managers. Just the home for an elderly person if they needed care in...
It gives me great pleasure to highly recommend the New Victoria N/H in Blackpool where my dear Mum was a resident for years till she sadly passed away on 18th March but everyone was so kind and caring from the cleaners up to the managers. Just the home for an elderly person if they needed care in their later years of life. I will always be in their debt for what they did for Mum I thank you once again from the bottom of my Heart. Thank you to all of the staff and god bless you.
Your Mum is greatly missed by all.
My mum is settled here and has no problems. My only issue was they don't check her nails, I didn't know they were not allowed to cut her toe tails so they were left to grow over the top of her toe. Would be better if we were told about this and any other things we need to cover.
My mum is settled here and has no problems. My only issue was they don't check her nails, I didn't know they were not allowed to cut her toe tails so they were left to grow over the top of her toe. Would be better if we were told about this and any other things we need to cover.
Manager
Mum is not a person who likes to join in activities, though the invite is always there. During her two years (so far) residence at the home, she has loved being there. She has everything she needs. From my point of view, the home has some wonderful staff and management. Any concerns as a family are...
Mum is not a person who likes to join in activities, though the invite is always there. During her two years (so far) residence at the home, she has loved being there. She has everything she needs. From my point of view, the home has some wonderful staff and management. Any concerns as a family are dealt with swiftly. Mum's health is sadly deteriorating but the care she receives has escalated in line with that. Mum's happy, I'm happy. She loves the food.
Very pleasant, very welcoming.
Very pleasant, very welcoming.
My mum has been in New Victoria Nursing & Residential Care Home for over 2 years now and she has been well cared for, kept clean and well fed. Staff have all been absolutely great with her. She has been treated with the utmost respect. I was a bit wary as are a lot of people, but I shouldn't have...
My mum has been in New Victoria Nursing & Residential Care Home for over 2 years now and she has been well cared for, kept clean and well fed. Staff have all been absolutely great with her. She has been treated with the utmost respect. I was a bit wary as are a lot of people, but I shouldn't have worried. She has settled really well and that is because of how she is treated. I also get on really well with all the staff. I would highly recommend the home to anyone who wanted to place their family there.
My grandmother came to the New Victoria July 2016. All the staff are very welcoming and spend time with the residents chatting to them. The residents are highly cared for with plenty of staff on hand at all times. The room my grandma had was very spacious clean and tidy at all times, as were all of...
My grandmother came to the New Victoria July 2016. All the staff are very welcoming and spend time with the residents chatting to them. The residents are highly cared for with plenty of staff on hand at all times. The room my grandma had was very spacious clean and tidy at all times, as were all of the areas including the sitting lounge, reception, grandmas every needs were taken care of. Residents had entertainment and also music and bingo to keep them occupied. I can honestly say on behalf of my family, we now wish grandma had come to the New Victoria earlier. I can 100% say we were more than satisfied with her and that of the other residents care which we had seen whilst visiting. We could visit at any time. May I congratulate The New Victoria Residential Home on their outstanding care and management, thank you, everyone.
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The care home lists weekly fees per person between £889 and £950 for residential care (respite between £889 and £950), between £925 and £975 for residential dementia care (respite between £925 and £975), between £889 and £950 for nursing care (respite between £889 and £950) and between £925 and £975 for nursing dementia care (respite between £925 and £975). Funding accepted: Self-Funding (Private), Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
There are 30 Single Rooms.
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Victoria Nursing & Residential Care Home to verify any information. View our terms and conditions. New Victoria Nursing & Residential Care Home has an Enhanced Service -what an Enhanced Service includes.