Broomgrove Trust Nursing Home

Over the last 2 years I have found the Broomgrove Convalescent team to be highly professional and caring towards my father. They have taken the time to get to know my father and shown a sensitive ongoing commitment to getting to know my father's individual needs and improving his quality of life. Nursing staff communicate well with relatives and are highly respectful of their residents. I would highly recommend this Nursing Home.

The Carers are helpful, courteous, always cheerful,would do anything to help and will always have a joke with you which is very much appreciated. The food is good even though my Mum is a picky eater they will always try and find an alternative for her if she doesn't like what they bring her. I would recommend Broomgrove to anyone.

Our experience is that mother is being cared for by a higher ratio of qualified medical staff. All hands on care she receives is capable compassionate and cheerful. We have no hesitation in recommending Broomgrove as a very high quality nursing and care home. We also admire the way the home is run commercially, by a freestanding trust, not a multi home conglomerate.

My mother, who is 99, has been a resident at Broomgrove for two years. Having lived independently in her own home until she was 97 it was undoubtedly not easy for my mother to go into residential care. However, after a short time she settled very well thanks to the kindness and reassurance shown to her by all the staff at Broomgrove. My mother continues to be settled, which is largely due to the attention and encouragement given by management and staff. Broomgrove engages with its residents but never invades their privacy.

Such nursing care as my mother has required has been good. She has also enjoyed taking part in Broomgrove's full calendar of activities and social events which has resulted in helping her to make friends.

A key factor in our family choosing Broomgrove is because it is a trust . The ethos of not being a profit making organisation is well reflected in the way in which Broomgrove is run.

I have been a resident at Broomgrove for about sixteen months and my family and I are well content. Of course, the premises are spotless, the food is pleasant, the activities are varied but the true ethos of the home is embodied in the staff. One expects nurses and carers to be competent, caring and, hopefully, friendly and this they are here to a high degree, but their duties would be hindered without a host of support staff who themselves display just those qualities. So if you need a nursing home and the opportunity arises apply here.

My father has been in Broomgrove since November 2014. We had checked it out together a while before he needed to go in and he was happy it was where he wanted to be when the time came. We were very lucky that when he suddenly needed a space they had a respite slot and my father decided to go in to see how it went. And he's been there ever since. Whilst the facilities, room, etc are all we could want for, what makes this place is the staff. I really couldn't fault the staff - their love and affection for the residents is so evident in everything the staff do. For the first time in a long time I feel I can relax knowing if a crisis arises he'll be well cared for but also on a day to day basis he will get everything he needs. I simply don't think we could have done better and I the more I talk to friends with parents in other homes the more I realise how lucky we are.

My Aunt sometimes expresses frustration at the lack of stimulating activities but has been known to refuse those offered.

They provide a nice range of activities for the residents. We are so pleased to have found this home.

We are really pleased with the level of care provided at Broomgrove. It is very well staffed, there's always someone that you can ask if you have a query or need anything. We would recommend Broomgrove, the cost for the level of care represents very good value.

Cannot praise or recommend Broomgrove enough. Outstanding care & attention to every single resident.

Nothing is too much trouble and you are kept up to date with every aspect of your relatives care.

The food is wonderful I have dined many times with no complaints at all.

Thank you to every member of staff at Broomgrove you do an amazing job !!!

Our Uncle was in really poor health when he was originally admitted but due to the Outstanding care and attention he has received, has far outlived his expectations. They have cared so well for him, but allowed him to maintain his independence and dignity in a safe and monitored environment. He is most importantly really settled and feels happy to call Broomgrove his home. We visit weekly and have never had any cause to worry and are more than pleased with the care he receives.

I came here one afternoon in late November on discharge from hospital and was welcomed with a smile and a cup of tea. A reassuring start which helped me settle in quickly.

Everyone here does things brilliantly from washing an unsteady 72 year old widower to making sure that I have everything I need at any time, day or night. Whatever worries I have are quickly discussed and it is wonderful to have nurses here to reassure me. The meals are good and are freshly cooked, 'Home cooking' at its best. I am fully supported in my progress to being able to live independently again.

I am so glad my daughters found Broomgrove for my recovery in a happy, cheerful, caring and loving place. I recommend Broomgrove to anyone looking for a care home.

My mother was a resident in Broomgrove Nursing Home for a short period before passing away peacefully. The staff showed care, dignity and nursing expertise to a very high standard during a difficult time.