WELCOMING NEW RESIDENTS!
Acacia Bank is proud to announce that the home was inspected by CQC in July 2025 and rated 'Good' in all areas. The home offers both the very best of care to residents and also an enviable environment for residents to enjoy.
The home has been totally refurbished, updating with a new contemporary scheme of decor and furnishings, which was also highlighted in the recent CQC report. A...
WELCOMING NEW RESIDENTS!
Acacia Bank is proud to announce that the home was inspected by CQC in July 2025 and rated 'Good' in all areas. The home offers both the very best of care to residents and also an enviable environment for residents to enjoy.
The home has been totally refurbished, updating with a new contemporary scheme of decor and furnishings, which was also highlighted in the recent CQC report. A newly introduced cinema room and salon, uplifted the facilities at the home, which already included two large lounges, one with a cafe area and the other with a wide open comfortable dining space
Home cooking is a feature of the home, with a menu reflecting residents choices. At the Open Days there will be an opportunity for menu tasting, so don't miss out!
Bedrooms are large and individually decorated, offering the chance for residents and their families to personalise with their own items, to ensure they are 'just like home'.
You can be assured of a warm welcome should you call or visit the home for further details.
Contact Acacia Bank Care Home to confirm what's included and get a personalised quote:
Please contact the home for a full breakdown of our pricing.
The price(s) shown are provided by the care home. Contact Acacia Bank Care Home for full pricing details and T&Cs.
Acacia Bank Care Home has a Review Score of 9.5 (9.471) out of 10, based on 13 reviews in the last 2 years.
Over all time Acacia Bank Care Home has 13 reviews.
We have had to mention the change of bedding several times.we have to keep asking the staff to change them as there doesn't seem to be a regular day this gets done and it can be several weeks. No regular cleaner seem to be going round the rooms as we clean my mother in laws when we visit. We were...
We have had to mention the change of bedding several times.we have to keep asking the staff to change them as there doesn't seem to be a regular day this gets done and it can be several weeks. No regular cleaner seem to be going round the rooms as we clean my mother in laws when we visit. We were told that we can use the kitchen upstairs to make drinks but always no cups etc and out of date milk. A lot of staff have left and seem to be very short of staff now, things seem to be 'when we can we will'. Buzzers seem to be going on for a long time before being answered. Activities are always mention at meetings but as yet none, only digital which my mother in law can not do.
Thank you for sharing your experience. We acknowledge your concerns regarding the bedding changes, kitchen supplies, and staff availability. Comfort, dignity, and respect are at the heart of our service, and we will address these issues with our team to improve reliability and support for our residents. We appreciate your feedback and hope to provide a better experience in the future.
would recommend to anyone
would recommend to anyone
Thank you for sharing your experience. We are delighted to hear that your mum was very happy with everything, including our lovely staff, food, and care. Comfort, dignity, and respect are at the heart of our service, and we will share your kind words with our team. We appreciate your recommendation and look forward to welcoming you back in the future.
The care home was very welcoming and friendly, and all of the staff showed compassion and patience towards all of the residents. The environment was light, airy and fresh. What impressed me most, no matter what time we visited, the members of staff knew exactly where she was and who she was. All...
The care home was very welcoming and friendly, and all of the staff showed compassion and patience towards all of the residents. The environment was light, airy and fresh. What impressed me most, no matter what time we visited, the members of staff knew exactly where she was and who she was. All staff across the board were extremely supportive and helpful. Mum said she felt like the "queen". All her needs were met, and it was very reassuring to know she was in such good hands. Looking forward to more respite in the future! Thank you to all :)
Thank you for sharing this wonderful feedback. We are delighted to hear that our welcoming environment and compassionate staff made such a positive impact. It is heartening to know that your mum felt like the "queen" and that her needs were met with care and respect. We will certainly...
Thank you for sharing this wonderful feedback. We are delighted to hear that our welcoming environment and compassionate staff made such a positive impact. It is heartening to know that your mum felt like the "queen" and that her needs were met with care and respect. We will certainly share your kind words with our team as we strive to provide trustworthy and person-centred support. We look forward to welcoming you back for more respite in the future.
My experience of being brought up in boys' homes was not good. Made me a bit uncertain about going into Acacia Bank...
My experience of being brought up in boys' homes was not good. Made me a bit uncertain about going into Acacia Bank actually, it was very good.
Thank you for sharing your experience. We are delighted to hear that you found your time at Acacia Bank fantastic and appreciated the amazing staff and quality food. Your feedback will be shared with our team, and we hope to welcome you back soon.
The nurses and caregivers are not just professional; they are genuinely warm, patient, and attentive to the small details that make a big difference. The facility is always clean,...
The nurses and caregivers are not just professional; they are genuinely warm, patient, and attentive to the small details that make a big difference. The facility is always clean, bright, and welcoming, and there is a lovely sense of community. It brings our family immense peace of mind knowing they are safe, respected, and so well looked after. Highly recommend.
Thank you for sharing your experience. We are delighted to hear that our team provided incredible care to your grandfather and that you appreciate the warmth and attention to detail. Your feedback will be shared with our staff as we continue to uphold our commitment to quality, respect, and support for our residents.
Amazing care home. Fantastic staff who really care for the residents, nothing is ever too much trouble and are always so helpful. The home is beautiful and so homely and well kept. And the food is brilliant.
Amazing care home. Fantastic staff who really care for the residents, nothing is ever too much trouble and are always so helpful. The home is beautiful and so homely and well kept. And the food is brilliant.
Thank you very much for this 5* review, it is great to have such wonderful feedback, it is very much appreciated. Kind regards
There is also a wide range of activities and the staff ensure that everyone who wants to can take part. It's...
It is definitely very well managed.
Thank you very much for taking the time and trouble to write a review for Acacia bank. Your feedback and ratings are very much appreciated. Kind regards
Her...
Her bedroom is always clean and any problems that occur are resolved quickly by the staff. They also listen to family members concerns and comments and take it onboard.
Thank you very much for writing a review for Acacia Bank. It's good to know that your nan has settled well and has benefitted so greatly from the care and attention provided by the team. Kind regards
From first visiting avacia bank i was very impressed. Lovely staff, very clean & we highly recommend. I chose this home for respite care for my parents. They had beautiful rooms, great care & lovely meals. Nothing was too much trouble. They really did enjoy there stay.
From first visiting avacia bank i was very impressed. Lovely staff, very clean & we highly recommend. I chose this home for respite care for my parents. They had beautiful rooms, great care & lovely meals. Nothing was too much trouble. They really did enjoy there stay.
Thank you very much for your positive review, your comments are very much appreciated, and also your high star ratings. Your feedback will certainly assist other families, as it will be both reassuring and provides valuable insight into the quality of care and service provided. Kind regards
I found everyone very helpful.
I found everyone very helpful.
Thank you very much for taking the trouble to write a review and give us the wonderful ratings, both are appreciated. Kind regards
I was very happy there.
I was very happy there.
Thank you very much for taking the time and trouble to review Acacia Bank, it is appreciated. Kind regards
Really happy & satisfied with the care my wife received from Acacia Bank and support from all the staff.
Really happy & satisfied with the care my wife received from Acacia Bank and support from all the staff.
Thank you very much for taking the time and trouble to review Acacia Bank. It was our pleasure to look after your wife and we are so pleased that you were able to give a 5* review, it is very much appreciated. Kind regards
This is the 2nd time we have used Acacia for our precious mum. We can not thank the whole team at Acacia for their dedication and hard work they all do to make our mum feel so comfortable and at home. She never stops smiling. We really appreciate all they do above and beyond. Helping us feel...
This is the 2nd time we have used Acacia for our precious mum. We can not thank the whole team at Acacia for their dedication and hard work they all do to make our mum feel so comfortable and at home. She never stops smiling. We really appreciate all they do above and beyond. Helping us feel relaxed. Highly recommend Acacia.
Thanks you so much for your wonderful review and recommendation, e appreciate your continued support of this new service, Kind regards
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Hannah is the Home Manager at Acacia Bank. Hannah has many years of experience in the Health Care Sector and has worked in many roles. She has most...
Hannah is the Home Manager at Acacia Bank. Hannah has many years of experience in the Health Care Sector and has worked in many roles. She has most recently been promoted to Home Manager following her successes in managing a 30-bedded unit in one of our other homes. Hannah is compassionate about care and always puts the residents' needs first. Hannah oversees the day-to-day running of the home with the help of the wider team. She has an open door policy and is always happy to discuss the needs of her residents with loved ones.
The care home lists weekly fees per person from £1,550 for residential care (respite from £1,550) and from £1,550 for residential dementia care (respite from £1,550). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 60 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acacia Bank Care Home to verify any information. View our terms and conditions. Acacia Bank Care Home has an Enhanced Service -what an Enhanced Service includes.