Lister House

13 Heaton Road, Heaton, Bradford BD8 8RA

Lister House is a family run home and is an adapted house offering care for up to 31 people over two floors. The rooms are a mix of 26 singles and 3 shared rooms. Each room has a television and WiFi provided. There is a lounge and dining area and toilet and bath facilities. The home is situated in the Heaton area of Bradford with good access to local amenities and public transport.

Lister House offers a range of care from short and long stay with skilled carers who are experienced and trained to give tender loving care.

Group: Lister House Ltd

Person in charge: Lorraine Randles (Managher)

Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Learning Disability • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: AIDS/HIV • Alcohol Dependence (past or present) • Cancer Care • Cerebral Palsy • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Prader-Willi Syndrome • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Punjabi Mirpuri, Panjabi, Punjabi, Polish, Portuguese, Urdu

Single Rooms: 26

Shared Rooms: 3

Rooms with ensuite WC: 14

Weekly Charges Guide: Nursing Care Single £700 – £900 , Nursing Care Shared (per person) £700 – £900 (These prices are only a guideline, please contact Lister House to find out the exact price for your requirements.)

The Funded Nursing Care element is included in the fee levels.
Within the fees is laundry, entertainment, some one to one time and each room has its own TV.

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Relatives and friends welcome to visit the home between 9 am and 8 pm.
There is a protected mealtime policy in place, to protect client's dignity and privacy, but clients whose family want to visit around meal times can do so and the client will have their meal served in their room.

Parking:

Parking is available at the front of the home

Latest Care Quality Commission* Report on Lister House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.8 (maximum of 10) for Lister House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Lister House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.833 for Lister House is calculated as follows: ( (60 Excellents x 5) + (12 Goods x 4) ) ÷ 72 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.938 Points relating to the number of positive Reviews for Lister House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6.4 Target = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.8 Lister House has a Review Score of 9.8 (9.771) from 6 Reviews


Average Ratings

  • Excellent
    6
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lister House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lister House

  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Sister-in-law of Resident/Service User
    1

Lister House is a very well run, friendly place. All the staff are very helpful and caring and the rooms are always clean. I am more than happy with the help and treatment they give to myself and especially my brother who has been in full-time care for over a year.

Well done Lister House!

How likely would you be to recommend Lister House? Extremely Likely

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Average Rating:   5 out of 5

My brother has been in Lister House for two and a half years. He has been very well looked after, the staff are very friendly. The home is always clean and the meals are always nice from what I have seen. If I ring to ask any questions they are always happy to help.

How likely would you be to recommend Lister House? Extremely Likely

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Average Rating:   5 out of 5

Excellent and friendly staff, both carers and nurses. The home is well maintained, food prepared to a high standard.

How likely would you be to recommend Lister House? Extremely Likely

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Average Rating:   4.6 out of 5

My Mum passed away this month. For the last 3+ years, she had been resident at Lister House. In that time, my wife and I have visited countless times, at different times and on different days. The staff had no idea when we might turn up and yet my Mum was always looking smart, clean, well groomed and whenever possible - happy.
We feel so lucky to have chosen Lister House for my Mum's last years - I honestly believe that their care and attention together with the facilities, catering and not least the nursing standards - have been second to none. Having my Mum in this home took so much pressure off me and I always knew, as was demonstrated on occasion - that if anything was untoward with Mum - they'd be on the phone and let me know.

How likely would you be to recommend Lister House? Extremely Likely

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Average Rating:   4.6 out of 5

Following a diagnosis of advanced lung cancer, my husband's brother became a resident at Lister House receiving Palliative Care from the wonderful team of nurses and carers there. My husband who is nearly 80 and a stroke victim visited daily. On the days I was at work I would drop him off and collect him. He would spend time with his brother sometimes long hours. The staff were 'marvel's' as they also look after him, making sure he was 'fed and watered' while he was there. He repeatedly told me the food was better than some 5-star hotels. My brother in law stated he hadn't tasted food so good since his partner had died. The home was always clean, warm and welcoming. Nothing was ever too much for the staff. The owner even arranged to buy in Duck eggs when she found out my brother in law loved them. Lister House became home to the whole family in the last few days of my brother in laws life. Nothing was ever too much trouble, we never felt in the way the staff were the salt of the earth.

How likely would you be to recommend Lister House? Extremely Likely

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Average Rating:   4.8 out of 5

My father came to Lister House originally for respite care as he was becoming a handful for my mother as his dementia progressed.
All the staff and management were so welcoming and friendly, after the initial stay, it was always like he was coming to stay with friends.
The home itself is spotlessly clean and the staff are wonderful and caring. It's a lovely warm environment to be in. He was treated with the highest of respect at all times.
The food was homemade and there is always plenty of choice with meals each day and nothing was too much trouble.

As my father's condition deteriorated he became a full-time resident and we were more than happy for him to move in as it was like a second home to him, he knew all the staff and he had the same bedroom he had always stayed in.

I cannot praise the staff and management highly enough, the home is run by people who really care.

How likely would you be to recommend Lister House? Extremely Likely

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Average Rating:   5 out of 5

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