Lister House

13 Heaton Road, Heaton, Bradford BD8 8RA
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9.7 31 Reviews
  • Lister House, Bradford
Lister House is a family run home and is an adapted house offering care for up to 31 people over two floors. The rooms are a mix of 26 singles and 3 shared rooms. Each room has a television and WiFi provided. There is a lounge and dining area and toilet and bath facilities. The home is situated in the Heaton area of Bradford with good access to local amenities and public transport.

Lister House offers a range of care from short and long stay with skilled carers who are experienced and trained to give tender loving care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 32 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £909 – £950
  • Self-Funded Nursing Care: £1037 – £1400
  • RESPITE Self-Funded Residential Care: £909 – £948
  • RESPITE Self-Funded Nursing Care: £1037 – £1399

The Funded Nursing Care element is included in the fee levels.
Within the fees is laundry, entertainment, some one to one time and each room has its own TV.

These prices are only a guideline, please contact Lister House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Belinda Dennis (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (3)

Visiting

  • Relatives and friends welcome to visit the home between 9 am and 8 pm.
    There is a protected mealtime policy in place, to protect client's dignity and privacy, but clients whose family want to visit around meal times can do so and the client will have their meal served in their room.

Parking

  • Parking is available at the front of the home

Lister House Reviews (31)

Total of 31, showing 1-20
9.7

Lister House has a Review Score of 9.7 (9.737) out of 10, based on 13 reviews in the last 2 years. Over all time Lister House has 31 reviews.

Overall Experience

  • 22
  • 9
  • 0
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Date Published

31
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Review from C S (Daughter of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a first experience with nursing homes, I have found Lister House to be a welcoming, caring place. The staff are friendly, considerate and caring. Any minor issues have been dealt with promptly and effectively. Every member of staff treats mum with dignity and they are discreet when needing to speak
to me privately.
All in all a good experience.

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Review from Mav K (Son-in-law of Resident) published on 30 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is staying at lister nursing home. She has now been there for 2 weeks. The dedication of the staff at this nursing home is simply exceptional. The nursing home is very clean indeed( I personally would rate it 10/10). The staff are a great team. The deputy manager is a very professional
person, she is a lovely person. She treats her patients, the patients family & friends with upmost respect. That also goes for ALL the staff at the nursing home they are all a bunch of lovely people. They also are professional,caring & understanding. There is also the kitchen staff who i want to thank they also do a great job. I personally would recommend this nursing home to all. BIG THANK YOU TO ALL OF THE STAFF. Keep up the good work. All the best .

Reply from Gerald Johnson, Director at Lister House

Thank you so much for your lovely review. We are always delighted to hear we are getting things right.

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Review from J L (Daughter-in-law of Resident) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been a resident since September 2023. In that time her needs and well-being have been well cared for in that time.

Reply from Gerald Johnson, Director at Lister House

Thank you so much for your lovely review. We are always delighted to hear we are getting things right.

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Review from D C (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am satisfied with the level of care my Mother is receiving. She is always treated with dignity, and all her needs are met, and I am kept informed of any changes or problems arising. There is a very low turnover of staff, so my Mother is well known by everyone, and she can relate to them confidently
of any distress or problem, and having consistent nursing care makes such a difference to the quality of her life.

Reply from Carole Darwell, Director at Lister House

Thank you so much for your lovely review. We are always delighted to hear we are getting things right. It is a pleasure to have your mother with us. I will pass your comments on to our team

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Review from M R (Wife of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband has received at Lister House nursing home has been excellent. All the staff treat the residents with dignity and care. I am given regular updates in regard to his wellbeing. Staff always make time to answer any questions I have. Lister House is a lovely atmosphere as soon as you
walk through the door!

Reply from Carole Darwell, Director at Lister House

Thank you for your wonderful review. It is a pleasure to have your husband with us. I will pass your kind words on to the team, they love to know they are appreciated.

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Review from K M (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so grateful for the exceptional care Dad has received at Lister House nursing home, from Dad's arrival we were instantly put at ease by the manager and her team. The staff are compassionate and attentive, treating residents with dignity. The team have taken their time to understand Dad's needs,
preferences and routines. Dad is engaged and the care he is receiving has greatly improved his well being. Communication is great with frequent updates being provided. We would wholeheartedly recommend Lister House.

Reply from Carole Darwell, Director at Lister House

Thank you so much for your wonderful review. It is a pleasure to have your father with us. I will pass on your comments to our team as they love to know when our families say they are doing things well.

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Review from John T (Son of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum resided at Lister House for a couple of years. Throughout her stay, we found the staff treated her with kindness and dignity. She always enjoyed her meals and the many activities held there. She particularly enjoyed the banter she shared with some of the staff. There were never had any issues with
her care and even though she was small and frail, she never had any issues with bed sores. She was always clean, had a hairdresser and chiropody monthly and her room was kept spotless. The only downside to her staying there was the laundry as her clothes had a tendency to look as if they had been 'boiled washed'. Hopefully, that is something Lister House could rectify for other clients residing there.
Mum passed away a week after her 101st birthday and the staff were so kind to us and allowed us to stay in her last few hours. They treated Mum with great respect and kept her comfortable and ensured she remained pain-free and peaceful.
We are very grateful.
Thank you.

Reply from Carole Darwell, Director at Lister House

Thank you so much for your lovely review. I will make sure your comments are passed on regarding the laundry. It was a pleasure having your mum to stay with us. It was an honour to have been able to help her celebrate her 101st birthday, she was a lovely lady and a great character and she is greatly missed by us all.

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Review from Micheal L (Son of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find from the outset of visiting Lister House that the staff are very professional and courteous to me and the needs of my mother. On the occasion my mother has been to hospital with the carer, the hospital staff have been complimentary of her escort through A&E and Xrays and escort back to the home.
My mother's needs are met, even down to her dietary needs.

Reply from Carole Darwell, Director at Lister House

Thank you so much for your wonderful review. We always strive to give our lovely residents the best. I will pass your comments on to our team. It is a pleasure to have your mother with us.

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Review from Pushpa M (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lister House care home is excellent. Staff and management are friendly and caring. This provides a piece of mind for us. Food is good as well. Chefs are excellent as well. Place is clean. If there are any problems, they contact the doctor and ring us to tell us. We are pleased that the facility for
the bath is very good.

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Review from G A (Wife of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Place overall, the cleanliness you feel you are in your own home. The staff are helpful, the manager is very supportive always. The kitchen staff are very nice people. The staff are nice and they always feel your welcome. They look after the service user with dignity and respect.

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Review from David G (Son of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved my mother from a nursing home I considered poor, it was pleasing to find a home with high standards. Since moving in she has been treated with respect and understanding. Management is on the ball with attention to detail. The staff are experienced and I'm confident everything is being done
to meet her needs. Although mother has complex needs and understanding I'm happy she is being cared for as best she can be.

Reply from Carole Darwell, Director at Lister House

Thank you so much for your kind words. We always strive to do our utmost for our lovely clients. It is a pleasure to have your mother with us.

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Review from Alexandra A (Daughter of Resident) published on 19 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had three weeks outstanding care. Before he died the staff were very kind and supportive. He was kept clean and comfortable.
The staff communicated well with any telephone calls I made or visits.
They do a good service.

Reply from Carole Darwell, Director at Lister House

Thank you so much for your kind words. It was an absolute pleasure to be able to care for your father.

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Review from Dhiru M (Son of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The service at Lister House is amazing, they are very friendly and super helpful and it is a very clean place. The facilities are five star. The canteen workers are very helpful and the food that they make is really good.

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Review from S D (Daughter of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had lived at Lister for nearly four years and she has recently passed away. I cannot fault the staff they were absolutely amazing. Their professionalism was outstanding the care support and love was amazing. The family felt truly blessed knowing our mum was cared for by such a dedicated team
from management all the way down to the lovely cleaner, our mum's medical and personal care was always met with dignity and respect. We owe them a great thank you.

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Review from Pamela F (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My lovely mum has been with Lister House for nearly four years, and since she went in for respite care, she has stayed happily and feels very at home. The staff are very professional and caring, and nothing is too much trouble. When I visit, Mum is always happy and smiling. She always has her hair done
and her favourite jewellery on. The staff are always smiling, even when under pressure, and if I have any questions, they are always answered honestly. They've helped me through some difficult times. Thank you.

Reply from Sally Allen, Director at Lister House

Thank you so much for your wonderful review. We are so glad that all the hard work and effort the staff put in has achieved what we have been striving for. Thanks for your kind words; we will pass them on to our staff.

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Review from J W (Daughter of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was needing somewhere urgently, Lister House was offered, and he was there for a couple of weeks - then went to an assessment centre for six weeks and was then taken back to Lister House. The staff are amazing. They are so caring, friendly and welcoming whilst also being very professional.
Dad has been hard for them at times, but they always have good things to say about him.

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Review from John T (Husband of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can't say any more than that I am totally satisfied.

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Review from Karl L (Nephew of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Helpful staff.
Friendly atmosphere.

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Review from Philip G (Son of Resident) published on 15 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at Lister House my mom has been very happy. The staff are great. Thank you all.

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Review from E H (Sister of Resident) published on 10 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was a resident from April to October when he passed away. He suffered 2 strokes in February and was left paralysed on the right side and unable to speak or swallow. Because of Covid-19 I was unable to see him until July 20th and 27th then nothing until October 2nd. The staff were wonderful
making sure I spoke with him by phone. My son and I spent two full days with him before sadly he passed away on October 6th. Nothing was too much trouble. They were so kind to him and us. They are very kind people.

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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Lister House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.737 for Lister House is calculated as follows: ( (115 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 152 Ratings = 4.737

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lister House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Frequently Asked Questions about Lister House

What types of Care is Lister House registered for?

Older Person Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lister House have?

There are 26 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Lister House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lister House to the centre of Bradford?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lister House to verify any information. View our terms and conditions. Lister House has an Enhanced Service - more info.