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Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves...
Care Provided by Thornhill Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 42 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Thornhill Care Home for full pricing details and T&Cs.
Contact Thornhill Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Hill Care
- Private Owned
Person in charge
- Leonora Jeffers (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2012
Room Information
- Single Rooms (40)
Thornhill Care Home Reviews (31)
Thornhill Care Home has a Review Score of 9.0 (9.015) out of 10, based on 10 reviews in the last 2 years.
Over all time Thornhill Care Home has 31 reviews.
My mum has been here for two and a half years and has received excellent care. All the staff are friendly and willing to chat about my mum's care and needs. A nice homely feel to the care home and the staff are good at dealing with my mum who can be stubborn and awkward at times. She is reluctant to join in the activities but the staff are good at gently encouraging her. The meals are good and I speak from one who knows having eaten meals when visiting my mum.
My sister says "very professional but sometimes slow at dealing with problems although they are very busy at times. Times when waiting to go for a walkabout, not always able to do so".
Thornhill Care Home is a very compassionate place of dwelling. I and my family are completely satisfied with the quality of care my father receives and are very grateful.
My experience so far has been pleasant. The staff are always helpful and polite and just overall welcoming. Every time I visit my grandma, she looks clean and comfortable. I am happy with her care so far and feel a little at ease knowing the staff I have come across are nice.
The care that he received was excellent. Because of his illness, he wasn’t the easiest resident to deal with, but the staff were able to manage the situation with compassion and respect. We will be forever grateful to them for their professionalism and understanding.
The home itself is Olde Worlde, full of character and charm, and the cleanliness and spaciousness add to its appeal.
The food was always a delight and readily consumed. Good on quality and quantity.
My dad could not have been better cared for towards the end of his life. Many thanks to all the carers, they all made a huge difference, both to us and my dad.
At a very difficult time, it was comforting to know that the care she was given helped us greatly until she sadly passed away.
Also, the concern and support given to us the relatives was very much appreciated.
Many thanks for everything you did, we will always be grateful.
The food is good plus a nice cup of tea. Clean and comfortable.
When my husband was admitted, the staff put me at ease as it was a very traumatic experience for myself and family.
The first room I was shown to had very old fashioned furniture and appeared dingy. It (no. 24) needs refurbishing. I was offered next door, with much better furniture and pleasant. Staff were mainly pleasant and all fulfilled all requests (except for one v unpleasant kitchen employee who was cross when I expected my tea and toast to come sooner than 1 1/4 hours after I had ordered it. This was immediately remedied when I spoke to a senior carer about it). Overall the facilities and service are good, except that when one buzzes for help it is quite often a long time before anyone comes (15 minutes not unexceptional) and take-over times (morning and evening) there often seems to be no help available for 30 minutes.
When my wife arrived here she was in the grip of a delirium but the staff gradually got her out of it with kindness and she is now fully rational and back to her old self.
The staff are very good and work extremely hard to ensure my father has the best possible care. My only concern is there are not enough cleaners employed and the level of cleaning is poor.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Thornhill Care Home.
There are no upcoming events for Thornhill Care Home.
Awards / Recognitions (1)
- 15 Feb 2016Recipient: Hill Care
Accreditations
There are no accreditations posted yet for Thornhill Care Home.
Meet the Team (2)

I have worked in care for 13 years and have done or had my hands in every role within the care home, from laundry to assistant manager. I am a care home assistant practitioner on top of being the assistant manager.
My end goal is to run my own home as a home manager.

Before I started at Thornhill I had graduated in Economics and had a change of my career and it is the best decision I have made. I have worked for Thornhill for many years; I started as a domestic and worked my way up to team leader and completed the NVQ Level 5 so I am very proud of my achievements. I am very passionate about my job which truly brings me joy, I believe I am able to excel in my role and I am always able to take on more responsibilities.
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