Ashfield Nursing & Residential Home

My grandma recently stayed at Ashfield Nursing & Residential Home for respite care, and I honestly cannot thank the staff enough for the care, kindness and support they gave her during her stay. From the moment she arrived, we felt reassured that she was in safe and caring hands. The staff treated my grandma with so much dignity, patience and compassion, and they took the time to get to know her as an individual rather than just seeing her as another resident. This was especially important to us as a family, as leaving someone you love in the care of others can be incredibly difficult. There were always activities and things going on, and it was lovely knowing that she had opportunities to socialise, take part in activities and feel included. The home itself has such a warm and welcoming atmosphere, and the staff always made us feel welcome when visiting. Knowing that my grandma was being looked after properly gave our family some much-needed peace of mind and allowed us to have a break.

My Uncle was only with you a month but in that time you were truly wonderful with him. Laurie and all the staff gave him the care and dignity he needed at the end of his life. We will forever be grateful to you all and cannot thank you enough.

Absolutely delighted with the care mum receives. Mum is not the easiest person to care for but the staff are superb when dealing with her, their manner & empathy shown is excellent & I feel very assured that mum is cared for so well in a very safe environment.

Adam loves being at Ashfield, and I am delighted that we were able to move him there. I would definitely recommend it

I would recommend Ashfield to anyone looking for either respite or long term care.

My husband spent several months at Ashfield as his health declined. The staff treated him as family and welcomed us at all times. The staff were very helpful and kind. My husband enjoyed sitting in the garden when he was able to but also the peace of his own room when he preferred that. We were well supported as a family and would recommend Ashfield as a caring and considerate place to be.

Unfortunately Mum only had a short stay but, in her final hours, the whole process was tentatively dealt with. We were well supported and guided through to the end. We cannot praise them enough for helping us throughout. Amazing isn't a big enough word to use to describe this wonderful place but it is AMAZING. Thank you Ashfield

"We're not posh but we're a home!" This was the comment from one of the managers that convinced me that Ashfield was the best place for my Mum to live and I never regretted the decision over the seven years she was there. The staff are wonderful, caring, well trained and make great effort to get to know all the residents individually and get the best out of them. The food is excellent, the rooms are warm and comfortable, and there is a wide range of activities arranged for the residents to keep them stimulated. Medical care is meticulously managed and a close but discreet eye kept to ensure welfare. Support and information for family members is also excellent and staff are keen to work with relatives to ensure the best life for the residents. The atmosphere in the place is genuinely one of a large family. Several staff visited my mum in hospital during her final days and the fact that half a dozen of them attended her funeral I thought spoke volumes.

The team at Ashfield Nursing and Residential Home came across as very caring in how they interacted with the residents. From caring for their eating and healthcare needs to just having a short conversation with them, so that they felt they were part of a "family". This caring extended to how they supported the family in providing updates and assistance on their family member so that they always felt they knew how their loved one was. The holistic approach to caring for their residents was clearly demonstrated by their proactive help to the family with dealing with health and financial issues. It made it so much easier to have someone covering your back and giving good advice when dealing with the various outside agencies. Finally when my mother passed their response was one of kindness and care for both the resident and the family. It made my mother's last years comfortable and took away the worries.

Easy to deal with and very friendly and caring the staff are second to none.

I would recommend Ashfield over many of the more expensive care homes you might visit. Some of these places advertise such facilities as cinemas or restaurants. However, at Ashfield, they spend money on care and the quality of their staff. My mother, who suffered from dementia, spent the last three years of her life at Ashfield and could not have been better looked after. The staff are committed and professional, but most importantly are extremely kind.

On visiting the welcome by all was lovely, just felt like visiting Mum in her own home, can't be better than that.

Very clean. The food is excellent due to a proper chef.