Lowfield House Nursing Home

The staff at the home, especially the management and senior staff know the residents and their individual needs well. My daughter has been cared for well following a hospital stay and ongoing treatment. My active involvement has been welcomed. There have been good efforts to improve the home's environment and activities over the last year which would benefit from more proactive and timely maintenance at a corporate level to support the staff at the home.

My daughter stayed at Lowfield House for just over a week. The stay was emergency respite organised by social services to give my daughter's main carer a much needed break. The staff I met were wonderful, caring and genuine people who obviously enjoyed spending their time caring for my daughter. Since her return home, she has continued to improve, with her eating, sleeping and general behaviour. Thank you all, so much!

I was greeted with warmth by the manager at the secured entrance. Lowfields is decorated nicely (more is underway) and clean in facilities. My daughter's room suited her needs and an airflow mattress was provided. The manager went through all the plans. Staff are warm, chatty and approachable. My daughter's diet was catered for and nursing care needs attended to. Thank you!

Really enjoy living here. The activities are good, they have improved we do more activities and food is good. Everything overall is good. The staff are really polite and friendly. I get to go on bus trips to places I want to go. Staff help me with anything I need help with. The manager is really good and helps me to do stuff I need to get done.

Overall experience is excellent. The staff are really caring about our daughter. Although mentally handicapped they include her in conversation and treat her as a person. Rooms are ready for a refurb as they look tired. So about a year ago asked whether we could redecorate her room. More than happy for us so the room had a make cover. Special call out to her carer who is wonderful with our daughter nothing too much trouble. Given management good as she is new but pleased with what she had done for us. It's great to see a dedicated workforce who are committed to caring.