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Randolph House is a custom-built home with separate areas built to support individuals based on their needs, offering nursing care and specialist dementia care. The home is proud to offer those who challenge mainstream services a safe place to call home and have purpose built specialised...
Care Provided by Randolph House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Randolph House Care Home for full pricing details and T&Cs.
Contact Randolph House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Knights Care Ltd
- Private Owned
Person in charge
- Lynn Lacey(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with male-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (4)
Randolph House Care Home Reviews (19)
Randolph House Care Home has a Review Score of 7.2 (7.192) out of 10, based on 3 reviews in the last 2 years.
Over all time Randolph House Care Home has 19 reviews.
He is always clean and well fed he especially likes the puddings
He has complex needs due to his dementure and hese are accounted for in his care
Lack of communication about partner. For example if they have a fall and are injured the family should be notified, particularly if hospital treatment has been involved. Heavy handed restraint of residents has been witnessed. Activities programme is very varied and imaginative.
Sometimes her clothes aren't clean and she has plenty to change into and sometimes she wears someone else's clothes. The lady who does the activities is good and gets everyone involved and when we have been there some of the carers are on their phone and not looking after them.
My husband has been in Randolph House nearly 2 years with Alzheimer's. He had a few negative experiences in three other care homes before coming here and I have to say, having worked in the NHS for many years, to compare the standard of care is brilliant. The staff are so caring and, although he now is unaware of his surroundings, they treat him admirably. There is never a smell as you walk through the front door or anywhere else throughout the home. The staff are always upbeat and friendly, nothing is too much trouble. They have plenty of activities going on and the food is very good and wholesome.
Thank you for taking time to give such positive feedback, it is a privilege to provide care and support for all the residents living here. It is also so important to all of us at Randolph House that every member of our residents' family and friends feel confident in the service that we provide.
Living here is bearable, the staff are fine.
Mum has had a lot of falls due to her fragility and Alzheimers. She now has to wear a collar and cuff sling so is unable to feed herself. The staff here are lovely taking care of mum assisting her with dressing and at meal times. I visit mum almost every day and the staff are brilliant! Meals are nutritional. Everywhere is always spotlessly clean. I myself can't praise the staff and management enough.
The staff are attentive to residents' needs at all times and work very hard. The care home is very clean in all areas. The staff are always happy to see us visiting and often stop to talk and keep us updated. Meals are always of a good variety and look appetising. We are really happy with the care our mother gets in Randolph House, and wouldn't change this.
I am very pleased to hear of your positive opinion of Randolph House, so thank you from myself and the team.
My mum has settled in Randolph House very well she now feels like this is her home she is happy, safe and secure in her twilight years. She tells me she has lovely meals. All the staff appear to treat her with respect and dignity and clearly care for her wellbeing. She is always kept clean and tidy so overall very satisfied.
My mother needed the support and assistance that only a care home could provide. Randolph House is close to where I live and our first choice to see how mum responded to living in a residential care home. The home has been very accommodating to her needs, she already loves all the staff that work there and praises them, food and the cleanliness. I've not been allowed in due to Covid-19.
Thank you for this lovely comment I will ensure this is discussed with staff teams.
The standard of meals is excellent and the chef will make anything a resident would prefer if it's not on the menu that day. The cleaner is on duty every day - laundry services too. There's a hair salon and various other services that come in.
It was lovely to see my mum joining in with the 40s and 50s singalong with the singer you organised in December. Mum loved it and even though she suffers from dementia, she really joined in. Thanks, it made my day. I live a distance away so it is difficult to know how she is from day to day as I can't just pop in, but I feel reassured that she is well looked after and happy. I wish you had a page on social media that you could use to show what is going on. A few care homes near me do this and it's great to see what is going on. Maybe something to think about?.
Thank you for your review Julie. We do have a social media page for all Burlington Care homes. If you search Burlington Care Ltd on social media, all stories are published on there. I will pass on your lovely review to the staff team.
Very polite staff, nothing is too much bother for them, very helpful.
Thank you so much for your lovely review. I will pass on your comments to the staff team.
My mum has been a resident since 2017 and was very scared at the prospect of giving up her independence but the staff have made her feel like it is a home from home. For me, as a relative who needed the reassurance that my mum would be cared for, respected and safe in her environment, this was the ideal choice. The home is clean, friendly and the staff are caring and engaging. Mum has her own space when she needs it but there are plenty of activities for her to participate in if she wants to. She is actively encouraged to do so by both the staff and us as relatives. Mum particularly enjoys the food which she says is just like homemade with a wide choice and always fresh. If Mum is not up to joining her fellow residents in the communal dining room, her meals are brought to her room, which is a comfort to know that Mum is not ignored and that she is being monitored to ensure that she does not go hungry or become dehydrated. We are, as a family, very happy that our mum is safe and happy.
Thank you so much for your lovely review. I will be sure to pass your thanks onto the team.
Dad has been in the care of Randolf House now coming up to 3years, it’s more like a real home rather than a care home, he is a dementia sufferer and settled in within half an hour, the careers couldn’t do enough to welcome him, he is treated like one of their family. We visit dad two to three times a week at least and are welcomed by the careers the same every time, they are so dedicated. It is so reassuring knowing dad is well cared for, he is so happy. Would have no hesitation in recommending this care home to anyone.
The home which my mother is a resident clean. All the staff are helpful and caring to my mother and myself. Nothing is too much trouble and staff always listen to my concerns about health etc. and problems are always dealt with straight away.
The social coordinator certainly tries to come up with events, games, music sessions etc to stimulate the residents as much as possible. I would like to thank every one of the brilliant team.
From November 2015 I have been visiting Randolf House to gain work experience as I am wanting to become an Adult Nurse. I was able to meet many of the residents, interact with them, have a game of bingo, make bunnies for Easter and tissue paper flowers for mothers day including many more activities. I would like to thank one member of staff who showed me around the care home and encouraged me to carry out activities with the residents. By doing this I was able to build on all of my skills that I will need for when I go to university. I would also like to thank the home manger and all other members of staff for being very welcoming and making the care home a wonderful and happy place to be. I will miss carrying out my work experience and miss the residents that i was able to make a bond with. I hope to return the the care home to visit soon.
My dad has been in Randolph House for just over four years and has been well cared for during this period. Any issues that I have raised have always been promptly dealt with and he has been well looked after.
My grandad was on Bluebell (nursing) and wow the care he was given was fantastic, the staff are so attentive and always happy to help. Absolutely brilliant care given my grandad always looked smart and well looked after. Very clean and well presented I would recommend this home to everyone.
Bed Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
- 26 Jan 2026
We’re delighted to welcome Sarah to Knights Care as our new Head of Compliance. In this integral role, she will work closely with teams across the organisation to strengthen compliance,...
- 23 Jan 2025
Every picture tells a story, and at Knights Care we like to take photos of our staff and residents taking part in activities and enjoying life in our home. We...
There are no upcoming events for Randolph House Care Home.
Awards / Recognitions (1)
- 24 Jun 2026Recipient: Randolph House Care Home
Accreditations
There are no accreditations posted yet for Randolph House Care Home.
Meet the Team (3)

Sue worked at Matalan for 23 years as the Cash Administrator/Team Leader and also as a trainer to new staff and management in administration. Sue decided that she wanted to go back to college and study Sage 1/2 and ECDL. With her acquired qualifications, she hoped to apply for a new Admin/Secretarial position in the Care Sector. That is where she found Randolph House. Sue enjoys the new challenges that the care industry has brought to her.
Outside of work, she enjoys walks with her new Granddaughter, trying out new recipes and travelling the world for the culture when we're able to.

I'm Wendy, lead engagement for activities at Randolph House. I am married and have been with my husband for over 23 years. I started at Randolph in April 2023 having previously worked in activities for over 6 years as a wedding photographer /events coordinator and an author for 15 years, along side working as a forklift driver in a warehouse for 11 years. Outside of work I look after my father in law who lives with me and my husband and I am a carer for my brother in law. I enjoy creating charcoal pictures, wood burning, making garden tables and a bit of writing,
As lead engagement I plan all activities that go on in the home, from creating an idea from scrap wood to booking in singers and other acts. We see visiting family members on a daily basis and we put families minds at ease by giving them up dates on their loved ones.

David started working for Knights Care in 2014 as the cook at Drovers Call. David has recently taken on the Kitchen Manager role for both Drovers Call and Randolph House so he splits his time between the two homes. As well as studying Cattery at South East London Tech College, David has an NVQ in Health and Social Care and has 8 years of experience working in a Special Needs College. David can’t live without music and like to read every day.
Frequently Asked Questions about Randolph House Care Home
What types of Care is Randolph House Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Randolph House Care Home have?
There are 38 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Randolph House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Randolph House Care Home to the centre of Scunthorpe?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Randolph House Care Home to verify any information. View our terms and conditions. Randolph House Care Home has an Enhanced Service -more info.