Anley Hall

Skipton Road, Settle BD24 9JU
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9.9 53 Reviews
  • Anley Hall, Settle
Anley Hall has been skilfully renovated and tastefully converted to produce one of the finest nursing homes in Yorkshire.

The home caters for all medical conditions including older people, terminally ill and those living with physical disabilties.

Short stay beds are available for medical and post-operative convalescent patients and respite holiday relief.

A team of highly skilled and trained professionals provide the highest standard of medical care and place great emphasis on the emotional, physical and social needs of the individual, enabling residents to lead a full and dignified life.

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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 54 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Residential Dementia Care: £1500 – £1600
  • Self-Funded Nursing Care: £1500 – £1600
  • Self-Funded Nursing Dementia Care: £1600 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Care: £1500 – £1600
  • RESPITE Self-Funded Nursing Dementia Care: £1600 – £1600

These prices are only a guideline, please contact Anley Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Malcolm Haigh

Person in charge

  • Gillian Lawrence (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (2)

Anley Hall Reviews (53)

Total of 53, showing 21-40
9.9

Anley Hall has a Review Score of 9.9 (9.930) out of 10, based on 23 reviews in the last 2 years. Over all time Anley Hall has 53 reviews.

Overall Experience

  • 46
  • 6
  • 1
  • 0
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Date Published

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Review from Angela R (Daughter of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was informed my Dad had to go to a behavioural unit I was devastated as he would be so far from home and I thought he would feel lonely and unloved. How wrong I was. From the beginning until the very end he was among 'family'. The whole team, at every level, were kind, caring and understanding.
Their professionalism and humanity were exemplary. In the almost 5 years of Dad living there, I cannot think of one complaint. He was loved, cared for, and treat with dignity throughout, despite his challenging behaviour. Carers who actually care meant I could sleep at night knowing he was in safe hands.
Well done Anley Hall, I will thank you eternally for being, in Dad's words, 'The best hotel I've ever stayed at'.

Reply from Malcolm Haigh, Proprietor at Anley Hall

Thank you so much for the very positive review. This is much appreciated.

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Review from Georgina F (Daughter of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful and wonderful nursing home with such caring and helpful staff. Nothing is too much trouble. From the office and management team, through to the nursing team, carers, chef and kitchen team. The well-structured team reflects the good managership and their emphasis on helping and giving
100% to the residents filters down throughout the care team. Entertainment, trips and support are evident daily in the home. We cannot thank them enough for the care and devotion shown to Mum throughout many difficult times.

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Review from Paul M (Partner of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Any problems were instantly reviewed. Very considerate staff at all times. Very clean and tidy home with all safety and caring to a very good standard. Areas in and out were excellent.

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Review from Simon P (Son of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very kind to both my mother during her final days and also to my sister and I.

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Review from Carole B (Daughter of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here have been so kind and caring to my mother, who is receiving end-of-life care. Not only have they cared for my mother, but also me and my brother. They provided us with meals, snacks and beverages at all times of the day and even through the nights when I was sitting with my mother. I
cannot fault them. They have kept my mother comfortable and pain-free, which is such a blessing.

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Review from M O (Wife of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband settled comfortably into Anley Hall in December 2022. He is very well cared for by their wonderful staff who cater to his every need and at times calm his challenging behaviour. The staff are always cheerful and welcoming to visitors offering tea and coffee. Not only do the staff care for
the residents, they also care for resident's family members, recognising when they are suffering. I have benefited greatly by going to the family support group meetings, sharing tea, cake and discussions with people who are in the same position as myself. This has helped me tremendously. My family, friends and I feel very lucky that we found Anley Hall to look after my husband.

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Review from D J (Partner of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean and tidy and is well maintained. I have never detected any unwelcome odours. My partner always has clean clothes on. I have not seen (in my time) any member of staff who is not caring, friendly and there are more staff than residents. A recently established support system is
a welcome addition.

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Review from K A (Husband of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was taken into care in October 2017 after becoming unmanageable by myself at home. Nothing was available locally but social services gave me a choice of Settle or Blackpool. I chose Settle simply because it was easier to travel to. In hindsight, I could not have found a better place. She soon
settled in and improved considerably. She was very well cared for by staff who obviously cared about what they did. I got to know most of the staff as well as other residents and their families. i spent a lot of time visiting and helping with meals. During this time I was able to converse normally with my wife. Then the pandemic struck, and visiting was severely restricted from March through to the following May. During this period the dementia progressed rapidly, such that when visiting recommenced I was no longer able to converse with her and i cannot be certain if she recognised me any more. It was very sad to see her deteriorate. However, she continues to receive excellent care right through to her final days, for which I will be eternally grateful.

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Review from S D (Friend of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Anley Hall is a perfect location for our friend who suffers with dementia. The home is a kind and caring organisation with excellent facilities. The carers are helpful, patient and very understanding proving a wonderful standard of care.

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Review from M C (Wife of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband needed the safe care of a secure unit for dementia and moved into Anley Hall.
He has settled in and is being well cared for, by the dedicated staff members. The meals he gets are cooked fresh on the premises and he enjoys them. He has some challenging behaviours, and I am sure has tested
the patience of the staff; but they all treat him with respect and understanding.
The staff are always friendly and caring of me as well and do all they can to support me on this journey as well as caring for my husband. I do not have to worry about him and I know I am free to pop in and visit whenever I want to. He also enjoys visits from our Springer Spaniel.
My husband is cared for and I feel cared for as if I have become part of a family full of caring people.

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Review from Peter H (Husband of Resident) published on 29 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Anley Hall for two years. In that time she has been cared for and all her needs have been met in all respects. She suffers from vascular dementia and despite her illness, she is happy in her own world. The staff at Anley Hall have been amazing, looking after my girl, she
has been kept clean and tidy, well fed and protected during the pandemic. Any concerns that I may have had, have been dealt with by the management team very quickly and efficiently. Thank you all for your help.

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Review from M J (Friend of Resident) published on 26 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has dementia and challenging behaviour and the staff are all always polite and caring. Nothing is too much trouble for them, even when he asks to go back to bed twenty minutes after getting up. My mother has Alzheimer's and this is the home I would want her to be in when the time comes but
unfortunately, it would not be practical.

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Review from Anita B (Wife of Resident) published on 18 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Anley Hall for 11 days. He was very poorly and the care and attention he was given were second to none. The staff looked after us giving tea/coffee and biscuits regularly. His room was tastefully furnished and immaculate.

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Review from A C (Son of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been looked after with care and dignity at Anley Hall. He is always clean and well presented. The staff interacts well with the residents and the staff go out of their way to keep the residents safe in this covid world.

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Review from P A (Brother of Resident) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a result of serious and enduring mental ill-health, my sister has very erratic mood swings and behaviour. All of the staff at Anley Hall that I have contact with have demonstrated great compassion and a keenness to understand and meet as much as is possible her complex needs. I believe she is well
cared for and very well supported. Some staff members have gone above and beyond to help. As a family member, I have appreciated their willingness to communicate and thereby support me also.

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Review from E P (Wife of Resident) published on 4 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot speak too highly of the care and attention for my husband and myself. The staff went out of their way to be helpful, not only at the last but all through my husbands stay. They were always available to answer any queries. They seemed to have a real understanding of my husband and his needs. Their
response always prompt.

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Review from D C (Stepson of Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident of Anley Hall nursing home for just over 12 months. During that time he has been cared for with courtesy and dignity. His nursing care and medical needs are met effectively. The approach of staff, management and carers is personal, friendly and appropriate, we feel as though
my stepfather has been supported well and maintained his individuality as far as that is possible. The response from the management team during the Covid-19 pandemic has been decisive, appropriate and clear. We would recommend Anley Hall.

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Review from Catherine (Stepdaughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very competent nursing home in a countryside setting. Able, as in our case, to cope with residents whose dementia may manifest in challenging behaviour. There always seems to be plenty of staff on duty, and they always seem to be smiling and interact well with the residents. There are several lounges,
albeit some are more 'homely' in their general decor than others. The rooms are clean and adequately furnished. Visitors are greeted warmly and given the opportunity to meet and talk with their loved ones. The car park is a good size, but could do with re-surfacing! For our needs it was by far the most suitable nursing home we came across.

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Review from Richard W (Son of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother chose to move to Anley Hall when she was 91 and finding it harder at home. She had been diagnosed with Alzheimers.
The visit from the manager to Mum at home so that they could see what was important to her was very valuable. It led to her getting a room that fitted her lifestyle. As my mother's
condition deteriorated her care was increased, she has well looked after.
She died peacefully and not alone at the age of 95.

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Review from Jean W (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at Anley Hall for 18 months until her recent death. Throughout this time, she could not have been better cared for anywhere. The staff have always been kind and compassionate and they treated Mum with love, respect and dignity. They always managed to coax a smile from her, even during the
last few weeks of her life. The management team have been excellent, always available to speak to and extremely supportive of me. My mum always enjoyed the activities, especially the music. She could be seen tapping her feet and hands even though she may not have remembered the words. I will always be grateful to everyone at Anley Hall and would highly recommend them to anyone.

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Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for Anley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.930 for Anley Hall is calculated as follows: ( (254 Excellents x 5) + (19 Goods x 4) ) ÷ 273 Ratings = 4.93

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Anley Hall is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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