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Lister House

Southgate, Ripon, North Yorkshire HG4 1PG
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Lister House, Ripon
Lister House, Ripon
Lister House, Ripon

Lister House is situated in landscaped gardens in the historic North Yorkshire town of Ripon, sometimes known as ‘the gateway to the Dales’. The town is easily accessible by road and public transport. They are surrounded by local beauty spots and stunning scenery, including the Dales.

Spacious and comfortable, Lister House is somewhere the residents can feel at home. There’s a shared bond because each resident has a Service connection. It...  

Care Provided by Lister House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,558 - £1,558£1,558 - £1,558
Residential Dementia Care£1,726 - £1,726£1,726 - £1,726
Nursing Care£1,982 - £1,982£1,982 - £1,982
At Lister House we run a separate account for residents purchasing items for example Hairdressing, Chiropodist, shopping, newspapers.
We offer third Party top ups and these will go through the Local Authorities.

We offer a high standard of care, laundry, catering. We hold a level 5 hygiene certificate in the kitchen. We have an active activities team, All trips, and entertainments are free, however residents will need to purchase any gifts or souvenir's.

Contact Lister House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Steven Kay (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+
  • Ex-Service men and women and their dependants

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006
  • Number of floors: 2

Room Information

  • Single Rooms (72)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (25)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visiting is open, necessity for an appointment

Parking

  • Parking is limited to approx. 25 cars, parking in the adjoining road areas designated as disabled parking areas. Request that the parking bays used, please do not park in the area marked ambulance only.

Lister House Reviews (28)

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9.4

Lister House has a Review Score of 9.4 (9.377) out of 10, based on 11 reviews in the last 2 years. Over all time Lister House has 28 reviews.

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Showing 28 reviews matching selected criteria
Review from S F (Resident / Service User) published on 17 February 2023 Submitted via Postal Card
Overall Experience

The services and physiotherapy and wellbeing team are second to none.

Reply from Terri Warren, Business and performance manager at Lister House

Our welfare team work hard to ensure that our residents are offered a variety of entertainment, don't forget we are always open to new ideas. Our physiotherapist is new to Lister House and is making a great difference to our resident's physical needs. I will be sure to pass on your comments to the teams.

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Review from Denise R (Daughter of Resident) published on 17 February 2023 Submitted via Postal Card
Overall Experience

Both my parents have been, and one is still in Lister. I cannot praise Lister highly enough. I know when I go home after visiting, I have complete peace of mind that she is looked after in such a wonderful and sympathetic way. I can't praise all the staff enough. It's like a first-class hotel suite with all the benefits of a hospital.

Reply from Terri Warren, Business and performance manager at Lister House

Thank you for your kind words; it is nice to hear we are achieving our goals in looking after our residents. We are pleased that you can go home and relax after your visit. Visitors are very much part of the Lister House family.

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Review from J G (Wife of Resident) published on 14 February 2023 Submitted via Postal Card
Overall Experience

My husband attends day care once a week and could not be happier about his care. I have not put a rating for rooms as he isn't a resident and I haven't seen the rooms.

Reply from Terri Warren, Business and performance manager at Lister House

Thank you for this feedback, our day care continues to grow from strength to strength since re-opening, following the pandemic. It's always lovely to greet you when you come into Lister. Thank you for giving our residents your valuable time.

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Review from G S (Regular Volunteer) published on 14 February 2023 Submitted via Postal Card
Overall Experience

My father was a resident at Lister House Care Home prior to his death in 2015. He was very well cared for and he felt very much at home for the fourteen months he was here. Since he died, I have been a volunteer and visit weekly. As a former family and as a volunteer, I have always been made to feel welcome and part of the 'team'.

Reply from Terri Warren, Business and performance manager at Lister House

Lister House is always very grateful to all our volunteers. We are always happy to receive new volunteers, just pop in and see.

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Review from L C (Daughter of Resident) published on 21 December 2022 Submitted via Website
Overall Experience

I am so pleased about the care and support my relative is given. The staff go above and beyond to not only nurse and support him but become his family in my absence. During covid lockdowns, we were updated on visiting and protecting the residents. Phoned weekly by staff with updates. Newsletters emailed show the activities for the month which hopefully families can soon join in. Now we can visit wearing masks mindful of flu etc, not just covid. I am involved in decisions regarding my relative and well-being and my views are listened to. I highly recommend Lister House.

Reply from Terri Warren, Business and performance manager at Lister House

Thank you for your kind words. Here at Lister House, we pride ourselves on being one large family. We will continue to send out monthly bulletins to our families, as this highlights what activities we have going on within the home. Please feel free to join in at any time. Coffee and tea are always available.

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Review from Peter S (Husband of Resident) published on 24 February 2022 Submitted via Postal Card
Overall Experience

This month my wife will have been in the nursing home for 3 years, after severe operations for a rare case of infection on the brain resulting in 2 operations to remove the infected part, It's been a difficult time to recover to the level she is at now thanks to the excellent nursing including the testing and help to get the increase in her condition. We're not there yet but, we, my family, me and all the staff have worked hard to get her to this much-improved state.

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Review from Lynne B (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card
Overall Experience
Lister House is the most wonderful place. My dad was resident here in the ground floor nursing unit for about 2 years.
The care, dignity, compassion and love he received over that time was sensational, not just for him but towards myself as I live away and had to stay at Lister to be with him.
I could go home knowing he was happy. He was always taken to the restaurant for meals, the entertainment, nothing was ever too much trouble.

Dad passed away on 24/12/18. My Lister House family were wonderful both to dad and myself. Nowhere can compare to Lister House.

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Review from Richard H (Nephew of Resident) published on 14 August 2018 Submitted via Website
Overall Experience

Lister House cares for my 96 year old uncle on residential status, and formerly cared for his wife (who had advanced dementia) on nursing status, till her recent death. In all the time spent there my Uncle has had only praise for the quality, comprehensiveness and professionalism of every aspect of their provision. In all our visits, which are never announced, my wife and I have never found anything wanting in their provision of either level of care. Lister House is part of the British Legion charity and direct comparison with commercial care provision, of which we also have experience, is difficult. Given that, this establishment truly offers the gold standard of care and I cannot imagine anywhere else could be better.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 November 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Lister House.

Upcoming Events

There are no upcoming events for Lister House.

Awards / Recognitions (1)

  • 19 Nov 2021Recipient: Lister House

Accreditations

There are no accreditations posted yet for Lister House.

Meet the Team (2)

Steve Kay
Steve KayJob Title:Registered ManagerJoined: 2019
I began working in care at the age of 17 as a Nursing Assistant in a rather large Victorian hospital in Middlesbrough. At the age of 24, I successfully completed training as a qualified nurse. During the following years, I progressed from Staff Nurse to Charge Nurse, Community Nurse, and spent several years working with the Armed Forces in the Middle East as a Nurse. I then returned to England and worked for a national social care group as a Clinical Lead, managing an early-onset dementia unit. This later progressed to an Associate Manager role and finally became a Registered Care Home Manager.
It has always been my life's ambition to work in a non-profit organisation/charity sector of care, another was working with the ex-military. My role at the Royal British Legion combines both ambitions, it is often said "Be careful what you wish for" - well, this is certainly not the case at Lister House and the Royal British Legion.

The residents, their families, and the staff are extremely well supported, the levels of staffing and support far surpass the levels that I had become accustomed to working within the commercial sector of care.

Ged Wilson
Ged WilsonJob Title:Deputy ManagerJoined: 2019

I joined the Royal British Legion at Lister House as Senior Nurse, I was then successful in gaining the post of Deputy Manager. This is an exciting role as I have direct oversight of the Nursing and Dementia Care. As there are two Deputy Managers at Lister House, I have the opportunity to spend time with our residents and families, ensuring that the care provided is person-centred and dovetailed to the needs of the individual.

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