Mansion House

When entering Mansion House we were warmly greeted and immediately given information about mums progress. All staff were attentive to mum and we were reassured to see how mum interacted with them. It was very apparent that the team knew mum well- and her personal interests/likes were considered. She was given physical care with respect & dignity and her comfort was clearly paramount . We were also very well accommodated and were shown great compassion and support. I felt the team went above and beyond their duties and am comforted by the fact that when we could not be there, mum had her Mansion House - extended family around her. We cannot thank them enough.

Dad is safe and well cared for. No major problems, Occasional slight issues - to be expected though.

Last week my mother passed away at Mansion House after being a resident there for approximately six and a half years. Over the years the staff has changed but the care provided has always been of a very high standard. The end of life care given to my mother over the last few weeks really has been exceptional and the compassionate caring attention we have received on our recent extended visits has been very much appreciated. My mother and her family would not have received any better treatment in a Hospice.

Mansion House near Selby is a very welcoming care home with a compassionate and very capable manager, nurses and carers. They did their best to make my wife comfortable and it was not their fault that she didn't settle there. The home's Manager could not have be more helpful and understanding. The registered nurses and care team leaders were also excellent.

We found Mansion House to be a safe and warm home for my mother-in-law. The staff were great - faced with difficult and challenging behaviour from residents, they showed humour, kindness and respect to everyone.

My mum is settled and happy - although she does have her moments! She is well fed and well looked after. Thank you Mansion House.

Heartfelt thanks once again.

The care that our mother has received over the last three years has been second to none. The staff are so caring and anything we have requested or raised has been dealt with. All the staff work so hard under sometimes difficult situations. We feel blessed to have been able to place her in there to receive the care she deserves.

My mum was given 28 days' notice from her previous care home when her dementia became challenging, luckily we found Mansion House. There is nothing they can't deal with as a team, Mansion House is person-centered, and their teamwork is outstanding. All the residents are treated with dignity and respect, the home is immaculate and the laundry service is outstanding. Thank you Mansion House.

Care and dignity.

An excellent care home. There is nothing I can say that will improve the care and treatment of my husband and all residents.

Given the trying times of COVID, the staff and management have done an excellent job in keeping standards to the maximum. We have been fully informed of the situation and of any medical needs for the resident. Overall, the care given has been to a high standard and I would not hesitate in recommending this care home.

Well managed, caring staff. Communication is very good. Kept informed throughout the difficult Covid periods. Staff are friendly and caring. Visits, when possible, are well organised; you always feel like you are kept in the loop. Nothing too much trouble!

My mum went into Mansion House in April 2021 into nursing care for the first time. From the start, Mum was very settled and seemed very happy with the staff and her room. I found the staff to be extremely caring and compassionate towards Mum and myself. The last couple of weeks before Mum passed away were very difficult for me and the rest of the family, but the staff were fantastic. They supported us as well as taking excellent care of Mum. We cannot thank them enough for looking after Mum in such a loving and dignified way.

My nan recently moved to Mansion House a few days before Christmas. Since my nan moved into Mansion House she has come on leaps and bounds in a matter of weeks! Her presentation is fab and she's looking so much better in herself too. The manager of the care home is friendly, down to earth and very approachable! Both the manager and deputy manager have been fab with me and my mum and have always kept us updated since my nan's arrival! Really strong management team and all the care staff we have spoken with have been polite, respectful and very down to earth too! You can see just how compassionate the team are in regards to the quality of care their residents receive. Myself and my mum are content in knowing that my nan is in a good care home and being very well looked after.

Our mum has been admitted since Mar 2019. She was admitted as an emergency in 24 hours, as the home where she was, was unable to meet her needs. The staff at Mansion House are excellent and experienced. Mum has deteriorated in the last few months due to her diagnosis of vascular dementia and mixed Alzheimer's. The home is not the poshest we've seen but it is the most homely and cosy home we have been in. There are no bad odours in the home. The food is also excellent.