Care Homes Owned by Roche Healthcare Ltd

Dad is safe and well cared for. No major problems, Occasional slight issues - to be expected though.

Our family are extremly satisfied with the care of our mum. The staff went above & beyond looking after her in her final days at Fieldhead Court. The overall experience from the moment she arrived until the last day I cant put into words. We would highly recommed this lovely Nursing Home.

Last week my mother passed away at Mansion House after being a resident there for approximately six and a half years. Over the years the staff has changed but the care provided has always been of a very high standard. The end of life care given to my mother over the last few weeks really has been exceptional and the compassionate caring attention we have received on our recent extended visits has been very much appreciated. My mother and her family would not have received any better treatment in a Hospice.

My mum recently moved into Fieldhead Court, what a relief after the terrible experience of her previous care home.

Mum is so happy and contented here and will only get better as she settles in.

Your staff and management here are second to none without exception. They are a credit to the company and should be congratulated. They are patient, caring, professional and effective, nothing is too much trouble.

Mum has a lovely room facing the beautiful gardens and the meals are really nice and served with a cheery smile and a few minutes of welcome conversation. The caretaker will help out in any way he can when requested.

I cannot thank everyone enough.

We would like to share our wonderful experience at Fieldhead Court. The management and colleague teams went over and above to provide an environment that enabled my mom and her family to celebrate three separate events at the care home. Mother's Day and two visits from her son, who had travelled from Florida to see mom. We were given a private room with tea and coffee. Each of these events were so special for mum and her family. We all had a wonderful time. This was mainly down to the wonderful support which was given to us by your fantastic team at Fieldhead Court. Well thanked everyone for their support at each event. My mom and her family would like the teams to receive some recognition for what they did for us. We are all very happy that mum is a resident with you and that the care team are looking after mum.

I was most concerned, upset and doubtful about putting my 96 year old mother into a care home. With past experiences with other relatives, I was not confident that she would receive good care. After just the three months she has been in Feildhead Park, I am confident I have chosen well. I am at ease in my mind that she is getting good care in a clean and safe home.

Daytime staff exceptional, night-time staff a little sparse. My parent seems to be waiting too long for attention (not always).

Everything here to me is good. People who care, and it's good.

I visited my neighbour, who has resided at Hartshead for just a couple of months. I was walking to her room when I overheard two carers with a resident in her room. The conversation was of a general nature: the carer's tone of voice, pace of conversation was lovely, the carers were respectful and kind, I was delighted because this, to me, was every day stuff, a benchmark, if you like, of the culture of the home.

Mansion House near Selby is a very welcoming care home with a compassionate and very capable manager, nurses and carers. They did their best to make my wife comfortable and it was not their fault that she didn't settle there. The home's Manager could not have be more helpful and understanding. The registered nurses and care team leaders were also excellent.

We found Mansion House to be a safe and warm home for my mother-in-law. The staff were great - faced with difficult and challenging behaviour from residents, they showed humour, kindness and respect to everyone.

We found all of the departments of the care home were extremely kind, considerate, caring and professional.

On my visits I have met hands-on carers, cleaners, medical staff, clerical staff, and catering staff - all, including head office staff, have shown a high level of the necessary professional knowledge and compassion needed for looking after the welfare of the residents in their care.

I would not hesitate to recommend this home.

My wife was a resident at Fieldhead Court Care Home, Thornhill, Dewsbury, for over 3 years. I and my family have nothing but high praise for the care, compassion and consideration shown not only to my wife but to myself also. We have all been highly satisfied with every single aspect of the care home, and I personally would put them in the 'excellent' category. My wife was in late-stage dementia, and the carers' communication skills could not be faulted.

All good.

My husband was cared for very well by the wonderful staff at Hartshead Manor. Excellent quality meals & choice. Excellent & varied activities and outings.

Really happy with the care provided by Fieldhead, and especially from the staff working closely with mum.

Fantastic care and support for our whole family. We especially appreciate the activities and events, eg summer fair, which we know mean a lot to those involved.

My Mum came to Hartshead for respite in January, and decided to stay and make it her new home. She was so complimentary of the staff and how they cared for all her needs where necessary, and respected her wishes in allowing her to stay independent, and keep her dignity. When I visited I was always greeted with friendly and helpful staff who supported Mum in every way, and also made me feel welcome. Mum became more sociable, enjoying the activities, crafts and outings that were well organised, and she made many new friends. There was always smiles and cheerful chats amongst the residents and staff. When my Mum's health steadily declined the staff were there to support and care for her in her last days, which was a comfort during this difficult time. My Mum enjoyed the last part of her life in this caring home, and I would highly recommend Hartshead to help others benefit too.