Roche Healthcare Ltd in West Yorkshire | 3 Care Homes

Review of
Fieldhead Park
from R M (Son of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Really happy with the care provided by Fieldhead, and especially from the staff working closely with mum.

Reply from Hailey Eachus, Manager at Fieldhead Park

thank you so much for this i will share your comments with the team,

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fieldhead Park
from Sam M (Daughter-in-law of Resident) published on 11 September 2025 Submitted via Postal Card • Report

Overall Experience

Fantastic care and support for our whole family. We especially appreciate the activities and events, eg summer fair, which we know mean a lot to those involved.

Reply from Hailey Eachus, Manager at Fieldhead Park

thank you so much for this review it will mean the whole to the team :)

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from S L (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report

Overall Experience

My Mum came to Hartshead for respite in January, and decided to stay and make it her new home. She was so complimentary of the staff and how they cared for all her needs where necessary, and respected her wishes in allowing her to stay independent, and keep her dignity. When I visited I was always

greeted with friendly and helpful staff who supported Mum in every way, and also made me feel welcome. Mum became more sociable, enjoying the activities, crafts and outings that were well organised, and she made many new friends. There was always smiles and cheerful chats amongst the residents and staff. When my Mum's health steadily declined the staff were there to support and care for her in her last days, which was a comfort during this difficult time. My Mum enjoyed the last part of her life in this caring home, and I would highly recommend Hartshead to help others benefit too.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fieldhead Court
from Tina B (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report

Overall Experience

Fieldhead was the third and final home my mother lived in, and the best. Not in terms of luxury or presentation its faded Victorian splendour could be much improved by an investment of cash to improve facilities. However the staff are well led, probably not well paid, but their honesty, dedication and

respect for their residents is exemplary. My mother was challenging in her Alzheimer years but they cared for her with good grace, sympathy and understanding. I highly reccomend their service for your loved one. Nothing goes missing, not even a chocolate from her box. Clothes and personal hygiene always impeccable. Kindness is the key! Im sure good management is behind the efficient running of the home, they're always happy to talk, comfort and discuss any issues. Thank you all

Reply from Kath Tanner, Manager at Fieldhead Court

Hi, Thank you for your very kind words which I will relay to all the staff who cared for mum, she was definitely a character and I will treasure the photo of her sat at the back of my des taking charge of the home, she gave me quite a few laughs. Thank you

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from K P (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report

Overall Experience

My mother was only here for 2 weeks but the level of care way exemplary. All our requests were accommodated without hesitation. We chose Hartshead for the lovely gardens of location and the staff did their best to ensure she could enjoy them despite the logistical challenges this presented.
I can not

thank the staff enough for the wonderful attentive and dignified care provided my mums final few days. Support was certainly on hand for family as well which was hugely appreciated in these difficult times. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fieldhead Park
from B N (Cousin of Resident) published on 21 April 2025 Submitted via Postal Card • Report

Overall Experience

Met the Manager and secretary in the office. Very helpful and accommodating at short notice. Only nursing home contacted prepared to help! The staff are friendly and caring. She came in for one day on Monday, 3rd February 2025. Manager is amazing, very caring and wanted to help. Cousin very well looked

after, very grateful for everyone's help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fieldhead Court
from Juliet S (Daughter of Resident) published on 16 April 2025 Submitted via Website • Report

Overall Experience

Fieldhead Court is in a beautiful peaceful location surrounded by gardens, trees, flowers, wildlife and bird tables. The staff and teams are extremely caring, respectful, supportive, attentive and professional. We could not have wished for anywhere better for our beloved dad during his end of life care.

The pressure of previous weeks lifted and relief felt by our family that dad was finally safe and comfortable was immense. Only wish he could have been there sooner. Dad was treated with care, dignity and respect throughout his time there. We will be forever grateful and thankful to the fantastic nursing team and every member of staff who made sure dad was comfortable in his final days. From the first day I visited to the saddest day when dad passed away the support and care provided to dad (and to us every day/overnight) was amazing. Everyone went above and beyond and nothing was too much trouble. Thank you so, so much to everyone for everything you did for our dad.

Reply from Kath Tanner, Manager at Fieldhead Court

We cannot thank you enough for those kind words. We always try to do our best, and it is at that moment in both your and your dad's care that you need us the most. Our aim is always to ensure everyone is comfortable and feels relaxed to ensure the best possible outcome. Thank you from all of us at Fieldhead Court, take care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fieldhead Court
from L F (Niece of Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

My late aunt received care at Fieldhead Court for 5 days prior to her death. The team were very helpful and helped her to settle in and were very friendly to us too. As I only visited Fieldhead Court twice and my aunt wasn't in a position to use the facilities, its difficult to provide an accurate review.
Her

room was pleasant and airy, and smelt clean. The only negative I found was the unpleasant aroma on entering the main part of the home.

Reply from Kath Tanner, Manager at Fieldhead Court

We would like to thank you for completing the review card and we are pleased that you had a good experience with us, I am however sorry there was an offensive smell and will endeavour to try and eradicate this for further clients' experience. Many thanks

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from S B (Daughter of Resident) published on 8 April 2025 Submitted via Website • Report

Overall Experience

All the staff were incredible during my mums stay over a period of three months.
Every single member of the team showed such compassionate care and made my mums final journey a loving, pleasant and peaceful experience. They were all very kind and considerate at all times and for myself and Dad as

visitors could not do enough in providing valuable information and updates, always making us feel welcome.
These experiences are difficult for families and the empathy and support shown by every member of the team was exceptional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fieldhead Court
from Elaina D (Niece of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

Lovely residential home supported/cared for my auntie in her final few months they couldn't do enough for her lovely room with 2 windows facing out on to the park and the homes grounds lovely meals and a good selection on the menu and if they didn't have what she wanted on the menu they made her what

she did fancy. When attending appointments they made sure she had a packed lunch to take with her in case she got hungry. The care home and grounds are set in a beautiful tranquil location plenty of birds and wildlife. The care home is well maintained and clean, and the grounds are well cared for. The staff and management are lovely and friendly always happy to help and go above and beyond for the residents plenty of in house activities from flower arranging, holy communion, carol singers at Christmas and a visit from crunchy the horse and Santa. Lovely and quality meals plenty of hot drinks and snacks offered throughout the day fresh juice in your room changed regularly.

Reply from Kath Tanner, Manager at Fieldhead Court

We cannot thank you enough for your very kind words and to let you know your Auntie was a pleasure to care for her in the short time she was with us, our deepest thoughts are with the family as they go through the time without her. Take care

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fieldhead Court
from Glynn W (Son of Resident) published on 31 March 2025 Submitted via Website • Report

Overall Experience

Fieldhead Court have been absolutely fantastic throughout my dads care to the end of his life. We couldn't have asked for a better care home for my dad. The staff were all lovely and were very attentive. They looked after him with dignity and respect throughout. They always had something on for the

residents to do and even did some trips which he loved. We couldn't have asked for more

Reply from Kath Tanner, Manager at Fieldhead Court

He certainly did enjoy his outings and getting involved with the activities within the home and his afternoon coffee in the garden with family, he was a pleasure to care for, and our thoughts are always with the family at the time of loss. Many thanks from us all at Fieldhead Court. Take care

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from C M (Daughter of Resident) published on 12 March 2025 Submitted via Postal Card • Report

Overall Experience

Mum is very happy + well care for.
The staff are all lovely.
I would recommend it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Fieldhead Park
from L B (Daughter of Resident) published on 5 March 2025 Submitted via Postal Card • Report

Overall Experience

Mum has been at Fieldhead Park for 6 weeks we have found the care given to her very good. All the staff are lovely. Mum is very happy here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from v s (Daughter of Resident) published on 28 February 2025 Submitted via Website • Report

Overall Experience

The care provided by staff to my mother is first class. The staff are always professional, caring, thoughtful and cater for mother's needs. The home provides a range of activities and has an activity coordinator who is well established and always provides thoughtful wide ranging activities for all residents.

The home's minibus is such a bonus too. My mother has been a resident since December 2024 and I cannot thank the staff enough to know the peace of mind and reassurance.
All my family know mum has thrived in such a nurturing and attentive environment. I had given up hope of finding such a first class home until I visited Hartshead Manor. The staff have regular training sessions and know the manager is fully involved with staff having regular meetings to ensure standards are high. I highly recommend this home its simply the best in my opinion around. The food is outstanding with all meals cooked on site. My Mother loves the food.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your lovely review, knowing your Mum coming into a care home was a big decision for you all, I am glad it has been successful. I will share your comments with all our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from E B (Wife of Resident) published on 7 February 2025 Submitted via Postal Card • Report

Overall Experience

The care my husband receives is excellent, he has been in the home for almost two years and the staff are now like a second family to us. They are always there for me as well if I am feeling down and when he has a bad day. I would highly recommend this care home to anybody who themselves or their relative

can no longer live in their own home anymore.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from J F (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

Mum has excellent, personal care. Always noting her interests and making sure she feels included and well cared for. The staff are always friendly and happy to help make life easier for her, especially when she is confused or agitated.

Reply from Christine Matthews, Manager at Hartshead Manor

Your comments are gratefully received. I have been shared with rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from J T (Friend of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

I visit my dear friend every week at Hartshead Manor. I always find it to be clean and smell nice. From the moment you walk through the door everyone is so friendly and can't do enough to make you feel welcome. My friend is content here and I would definitely recommend this home to others.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your review, I have shared this will staff. If you have any suggestions how service could be improved on it is always welcomed.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from Catherine B (Daughter-in-law of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

My mum-in-law has been a resident at Hartshed Manor Nursing home for around 18 months.
She was admitted to Hartshed following discharge from hospital after an acute delirium.
This was quite a distressing situation for her as well as family. The staff at Hartshed were absolutely amazing, fully understood

the distress she was suffering and spent lots of time with her to understand her needs and what made her happy.
The fabulous compassionate care continues. She loves going on day trips, spending time in the garden.
There is a holistic approach to meeting care needs and excellent communication with family.

Reply from Christine Matthews, Manager at Hartshead Manor

It has been good to see your relative settle and enjoy life in the home. I have shared your lovely comments with all the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from J S (Son of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

It's something I never thought would occur, having my mum put into care but sadly, I realise it comes to us all. Staff are all very nice, heating is good. Lovely gardens. I've found the food to be very good. Seems to be a nice atmosphere. Parking is excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Hartshead Manor
from K H (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report

Overall Experience

Extremely pleased with all aspects of the care that's shown towards my dad and his journey through dementia. Always time to listen and act upon any decision to be made. Dad's settled in right from the first week. The team supporting dad are like our extended family, so caring and very thoughtful. Meals

have always been to dad's liking.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Roche Healthcare Ltd in West Yorkshire

Roche Healthcare Ltd Locations in West Yorkshire (3)

Roche Healthcare Ltd Reviews in West Yorkshire (106)

Fieldhead Park

Fieldhead Park

Hartshead Manor

Fieldhead Court

Hartshead Manor

Fieldhead Park

Fieldhead Court

Fieldhead Court

Hartshead Manor

Fieldhead Court

Fieldhead Court

Hartshead Manor

Fieldhead Park

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Hartshead Manor

Awards / Recognitions (0)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers