Care Homes Owned by Roche Healthcare Ltd in West Yorkshire

There was one carer we came across that appeared very stressed Sunday 18th Oct which was a little uncomfortable to witness as she made it quite clear she was under staffed and I didn't feel it was appropriate for her to stress that in front of residents family.

It was very clear to see how well she had been cared for. She was clean, comfortable, and being well looked after by the staff on duty. Respite care can be stressful for both parties, but I was happy to know Debbie was going to be ok. Thank you to Hailey and her team, I will certainly be happy to place my wife back there in the future.

My wife was cared for in Fieldhead Court for 3½ years. I visited daily and rarely did I have any complaints. Having confidence in the staff was of comfort to me after we had lived together for 50 years before her separation into care. I cannot thank the staff enough. My wife died peacefully there on 14-9-2026.

There when we needed you most. Very quick & efficient admission enabling mum to settle quickley. Any questions we had were always answered promptly, everyone seemed aware of mums situation & what she needed. The home appears very well run with loyal, supportive staff. We felt confident mum was in safe hands.

Our family are extremly satisfied with the care of our mum. The staff went above & beyond looking after her in her final days at Fieldhead Court. The overall experience from the moment she arrived until the last day I cant put into words. We would highly recommed this lovely Nursing Home.

My mum recently moved into Fieldhead Court, what a relief after the terrible experience of her previous care home.

Mum is so happy and contented here and will only get better as she settles in.

Your staff and management here are second to none without exception. They are a credit to the company and should be congratulated. They are patient, caring, professional and effective, nothing is too much trouble.

Mum has a lovely room facing the beautiful gardens and the meals are really nice and served with a cheery smile and a few minutes of welcome conversation. The caretaker will help out in any way he can when requested.

I cannot thank everyone enough.

We would like to share our wonderful experience at Fieldhead Court. The management and colleague teams went over and above to provide an environment that enabled my mom and her family to celebrate three separate events at the care home. Mother's Day and two visits from her son, who had travelled from Florida to see mom. We were given a private room with tea and coffee. Each of these events were so special for mum and her family. We all had a wonderful time. This was mainly down to the wonderful support which was given to us by your fantastic team at Fieldhead Court. Well thanked everyone for their support at each event. My mom and her family would like the teams to receive some recognition for what they did for us. We are all very happy that mum is a resident with you and that the care team are looking after mum.

I was most concerned, upset and doubtful about putting my 96 year old mother into a care home. With past experiences with other relatives, I was not confident that she would receive good care. After just the three months she has been in Feildhead Park, I am confident I have chosen well. I am at ease in my mind that she is getting good care in a clean and safe home.

Daytime staff exceptional, night-time staff a little sparse. My parent seems to be waiting too long for attention (not always).

Everything here to me is good. People who care, and it's good.

I visited my neighbour, who has resided at Hartshead for just a couple of months. I was walking to her room when I overheard two carers with a resident in her room. The conversation was of a general nature: the carer's tone of voice, pace of conversation was lovely, the carers were respectful and kind, I was delighted because this, to me, was every day stuff, a benchmark, if you like, of the culture of the home.

We found all of the departments of the care home were extremely kind, considerate, caring and professional.

On my visits I have met hands-on carers, cleaners, medical staff, clerical staff, and catering staff - all, including head office staff, have shown a high level of the necessary professional knowledge and compassion needed for looking after the welfare of the residents in their care.

I would not hesitate to recommend this home.

My wife was a resident at Fieldhead Court Care Home, Thornhill, Dewsbury, for over 3 years. I and my family have nothing but high praise for the care, compassion and consideration shown not only to my wife but to myself also. We have all been highly satisfied with every single aspect of the care home, and I personally would put them in the 'excellent' category. My wife was in late-stage dementia, and the carers' communication skills could not be faulted.

All good.

My husband was cared for very well by the wonderful staff at Hartshead Manor. Excellent quality meals & choice. Excellent & varied activities and outings.

Really happy with the care provided by Fieldhead, and especially from the staff working closely with mum.

Fantastic care and support for our whole family. We especially appreciate the activities and events, eg summer fair, which we know mean a lot to those involved.

My Mum came to Hartshead for respite in January, and decided to stay and make it her new home. She was so complimentary of the staff and how they cared for all her needs where necessary, and respected her wishes in allowing her to stay independent, and keep her dignity. When I visited I was always greeted with friendly and helpful staff who supported Mum in every way, and also made me feel welcome. Mum became more sociable, enjoying the activities, crafts and outings that were well organised, and she made many new friends. There was always smiles and cheerful chats amongst the residents and staff. When my Mum's health steadily declined the staff were there to support and care for her in her last days, which was a comfort during this difficult time. My Mum enjoyed the last part of her life in this caring home, and I would highly recommend Hartshead to help others benefit too.