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The home has a homely atmosphere and offer an open visiting policy encouraging family members to become part of everyday care home life.
Good links with the community also strengthen the excellent reputation that the home has.
The team of staff are professional and well trained in their areas of expertise whether nursing, care or ancillary staff.
Care Provided by Hartshead Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing fees include the contribution from NHS Funded Nursing Care (FNC) £267.68
The price(s) shown are provided by the care home. Contact Hartshead Manor for full pricing details and T&Cs.
Contact Hartshead Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Roche Healthcare Ltd
- Private Owned
Person in charge
- Christine Matthews(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Welcome visitors, mealtimes are protected time
Parking
- Free parking is on site
Hartshead Manor Reviews (44)
Hartshead Manor has a Review Score of 9.7 (9.740) out of 10, based on 16 reviews in the last 2 years.
Over all time Hartshead Manor has 44 reviews.
I visited my neighbour, who has resided at Hartshead for just a couple of months. I was walking to her room when I overheard two carers with a resident in her room. The conversation was of a general nature: the carer's tone of voice, pace of conversation was lovely, the carers were respectful and kind, I was delighted because this, to me, was every day stuff, a benchmark, if you like, of the culture of the home.
My friend had difficulty comprehending the loss of her husband, but with the patience and understanding of the care home staff her sadness is now very much less.
I am grateful for the help I have been given in both how to talk to, and respect, my friend, and other residents, taking into account the differing levels of their sad affliction.
On my visits I have met hands-on carers, cleaners, medical staff, clerical staff, and catering staff - all, including head office staff, have shown a high level of the necessary professional knowledge and compassion needed for looking after the welfare of the residents in their care.
Thank you for your lovely review, it is great for us to know the work we do is shining through in such a positive way
My husband was cared for very well by the wonderful staff at Hartshead Manor. Excellent quality meals & choice. Excellent & varied activities and outings.
My Mum came to Hartshead for respite in January, and decided to stay and make it her new home. She was so complimentary of the staff and how they cared for all her needs where necessary, and respected her wishes in allowing her to stay independent, and keep her dignity. When I visited I was always greeted with friendly and helpful staff who supported Mum in every way, and also made me feel welcome. Mum became more sociable, enjoying the activities, crafts and outings that were well organised, and she made many new friends. There was always smiles and cheerful chats amongst the residents and staff. When my Mum's health steadily declined the staff were there to support and care for her in her last days, which was a comfort during this difficult time. My Mum enjoyed the last part of her life in this caring home, and I would highly recommend Hartshead to help others benefit too.
I can not thank the staff enough for the wonderful attentive and dignified care provided my mums final few days. Support was certainly on hand for family as well which was hugely appreciated in these difficult times. Thank you.
Every single member of the team showed such compassionate care and made my mums final journey a loving, pleasant and peaceful experience. They were all very kind and considerate at all times and for myself and Dad as visitors could not do enough in providing valuable information and updates, always making us feel welcome.
These experiences are difficult for families and the empathy and support shown by every member of the team was exceptional.
The staff are all lovely.
I would recommend it.
All my family know mum has thrived in such a nurturing and attentive environment. I had given up hope of finding such a first class home until I visited Hartshead Manor. The staff have regular training sessions and know the manager is fully involved with staff having regular meetings to ensure standards are high. I highly recommend this home its simply the best in my opinion around. The food is outstanding with all meals cooked on site. My Mother loves the food.
Thank you for your lovely review, knowing your Mum coming into a care home was a big decision for you all, I am glad it has been successful. I will share your comments with all our team.
The care my husband receives is excellent, he has been in the home for almost two years and the staff are now like a second family to us. They are always there for me as well if I am feeling down and when he has a bad day. I would highly recommend this care home to anybody who themselves or their relative can no longer live in their own home anymore.
Mum has excellent, personal care. Always noting her interests and making sure she feels included and well cared for. The staff are always friendly and happy to help make life easier for her, especially when she is confused or agitated.
Your comments are gratefully received. I have been shared with rest of the team.
I visit my dear friend every week at Hartshead Manor. I always find it to be clean and smell nice. From the moment you walk through the door everyone is so friendly and can't do enough to make you feel welcome. My friend is content here and I would definitely recommend this home to others.
Thank you for your review, I have shared this will staff. If you have any suggestions how service could be improved on it is always welcomed.
She was admitted to Hartshed following discharge from hospital after an acute delirium.
This was quite a distressing situation for her as well as family. The staff at Hartshed were absolutely amazing, fully understood the distress she was suffering and spent lots of time with her to understand her needs and what made her happy.
The fabulous compassionate care continues. She loves going on day trips, spending time in the garden.
There is a holistic approach to meeting care needs and excellent communication with family.
It has been good to see your relative settle and enjoy life in the home. I have shared your lovely comments with all the team.
It's something I never thought would occur, having my mum put into care but sadly, I realise it comes to us all. Staff are all very nice, heating is good. Lovely gardens. I've found the food to be very good. Seems to be a nice atmosphere. Parking is excellent.
Extremely pleased with all aspects of the care that's shown towards my dad and his journey through dementia. Always time to listen and act upon any decision to be made. Dad's settled in right from the first week. The team supporting dad are like our extended family, so caring and very thoughtful. Meals have always been to dad's liking.
My husband has been at Hartshead Manor for 15 months, the care that he receives is excellent the carers can't do enough for him. These last few months he has not been very well they have changed is medication so that he is much calmer and more alert which it makes me and my family very grateful. When we go and see him the carers can't do enough to make us more welcome.
Thank you for your review, we are happy you have shared your experience of our service with others. It has been a person centred approach and you and your family contributed to this successful also.
My husband, who suffers from Alzheimer's dementia, has been a resident at Hartshead Manor since July 2024. The staff soon got him settled in and I cannot praise them enough for the way they care and look after him. They are always polite and friendly and if I have any concerns they take time to talk to me and allay any fears and worries I have.
Staff very caring and people very well looked after. No complaints at all, highly recommend.
It is great to have your feedback on our service and to know we are effective and consistent in all areas. I have shared this within our home. Thank you from us all.
What you can't be sure about in advance is the level of care being provided. My overwhelming impression is of a caring community. Hartshead felt right from the first visit. All staff are friendly, greet visitors and residents alike, and are eager to help with any request. Over the last six months, I have got to know residents and staff, enjoying my conversations and even helping to decorate one of the six Christmas trees.
Key words from our experience: kind, respectful, caring, inclusive and professional.
Thank you, for your lovely comments and been part of our 'home family'. It is always good to receive feedback on our service and for staff to know they do make a positive difference for residents and families too. We also welcome suggestions on how we can improve further.
Mum was given notice at her last care home because of her extreme needs she came to Heartshead Manor in March 2024 and the change in her behaviour and attitude over the 6 weeks she has been here has been great for us as a family and for Mum.
We are all pleased your Mum has settled so well. Thanks to you and your family too for your support in making this happen and your lovely comments.
In a job with great demands and unsociable working times, (not to mention pay), the staff here really do care and go the extra mile, I could name names but you all know who you are!
My thanks once again for making one old lady and her family very happy in her final year.
Keep up the good work team.
Your lovely comments are appreciated and have been shared with our Hartshead Manor family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Hartshead Manor.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hartshead Manor.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Hartshead Manor
What types of Care is Hartshead Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hartshead Manor have?
There are 55 Single Rooms.
What are the Facilities & Services at Hartshead Manor?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hartshead Manor to the centre of Cleckheaton?
1.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hartshead Manor to verify any information. View our terms and conditions. Hartshead Manor has an Enhanced Service -more info.