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Hartshead Manor

817 Halifax Road, Hartshead Moor, Cleckheaton, West Yorkshire BD19 6LP
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Hartshead Manor, Cleckheaton
Hartshead Manor, Cleckheaton
Hartshead Manor, Cleckheaton

Hartshead Manor ensures that all of its residents are treated as individuals by offering care packages that are person centred to meet the needs of each resident.

The home has a homely atmosphere and offer an open visiting policy encouraging family members to become part of everyday care home life.

Good links with the community also strengthen the excellent reputation that the home has.

The team of staff are professional and well trained in their areas of expertise whether nursing, care or ancillary staff.

Care Provided by Hartshead Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,375From £1,375
Residential Dementia CareFrom £1,422From £1,422
Nursing CareFrom £1,642From £1,642
Nursing Dementia CareFrom £1,690From £1,683

Nursing fees include the contribution from NHS Funded Nursing Care (FNC) £267.68

Contact Hartshead Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Christine Matthews(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Single Rooms with ensuite Wet Room (8)

Visiting

  • Welcome visitors, mealtimes are protected time

Parking

  • Free parking is on site

Hartshead Manor Reviews (44)

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9.7

Hartshead Manor has a Review Score of 9.7 (9.740) out of 10, based on 16 reviews in the last 2 years. Over all time Hartshead Manor has 44 reviews.

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Review from Tena M (Daughter-in-law of Resident) published on 19 April 2023 Submitted via Website
Overall Experience

My mother in law as been in Hartshead Manor since April 2021. She is well looked after, well fed and staff are really good with her. Meets all her needs, when she is confused the staff or manager will sit and chat with her.

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Review from Tricia C (Daughter of Resident) published on 12 April 2023 Submitted via Website
Overall Experience

My mother has advanced dementia and some complex care needs and for the last four years Hartshead Manor has been her home. The staff there are unfailingly caring and compassionate, and queries and concerns are dealt with promptly. The entertainment team work tirelessly for residents.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your lovely comments, I have shared your appreciation with everyone, it always good to have feedback from our service users.

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Review from Gillian H (Daughter of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

Excellent standard of care and support, residents treated with dignity and compassion, staff very well led, clean and tidy, helpful staff, mum seems very happy always clean and well dressed. The staff are always engaging with each individual resident. The home is bright and well led by the support staff

Reply from Christine Matthews, Manager at Hartshead Manor

It is wonderful to know we are making a real difference whatever our role in the home. I have shared with the team.

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Review from Michael J (Husband of Resident) published on 24 March 2023 Submitted via Website
Overall Experience

My wife suffers from Parkinson's Disease and Dementia. After looking after her for the past two years and due to her worsening condition I found myself unable to cope. My family and I looked at several local care homes before settling on Hartshead Manor.

At first, she was not happy to be placed in a care home but the staff have been really good with her. I think that she is settling in at last although her worsening condition makes it difficult to assess. I find them extremely kind, considerate and patient. I am kept fully in touch with any problems which may arise together with any updates in her condition. Although I really miss her, I am certain that she is in the best place for us both.

Reply from Christine Matthews, Manager at Hartshead Manor

It has been a pleasure and thank you for your positive feedback, it's always appreciated and shared in our team.

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Review from Diane P (Daughter of Resident) published on 15 March 2023 Submitted via Website
Overall Experience
My mother was at Hartshead Manor for respite care for a week. The manager and staff all worked very hard to ensure my mother had a good experience in that week's respite care. My mother returned home and shortly realised she could not manage at home and returned to Hartshead Manor in May 2022. Mother chose her room and wanted a bigger room with a view over the gardens. These needs were met.
My mother has now settled in (February 2023) and she knows the names of the carers who look after her.
The food is hot and fresh at mealtimes and my mother is given ample food throughout the day with hot drinks and snacks. The manager and staff worked very hard to give my mother her favourite foods and also took note of her allergies.
The nurses are kind and helpful and medication is given in a controlled manner but not excessive if not required.

I am very happy with all of the staff at Hartshead Manor and the management for their care of my mother.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your lovely comments, please do share anyways you see for us to improve our service, we are always available to listen.

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Review from Catherine C (Relative of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

I have experience of care homes, both in a professional and personal capacity. I visited a relative who is a resident at Hartshead Manor. We were warmly greeted by staff, who showed us to my relative's room. The room was spacious and nicely furnished. My relative has settled at Hartshead Manor, largely due to the efforts of the staff, who have listened to her likes and dislikes and acted accordingly. She says the food is excellent and frequent! There are daily activities and outings. Well done, Hartshead Manor.

Reply from Christine Matthews, Manager at Hartshead Manor

It is wonderful for us to receive such positive comments and have the hard work of the staff recognised.

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Review from L B (Daughter of Resident) published on 29 June 2022 Submitted via Website
Overall Experience

I've experienced a total of 3 care homes now for my mother and Hartshead far exceeds the others. Every member of staff is kind and considerate of residents' and visitor needs. Everyone listens and takes the time to help/answer questions. My mother is able to make her own decisions about her daily life here, patient led and I sleep far better knowing she is being taken care of at Hartshead.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your lovely comments, from all the team at Hartshead manor

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Review from Susan G (Daughter-in-law of Resident) published on 21 June 2022 Submitted via Postal Card
Overall Experience

Cannot praise the staff enough. Pleasant, caring, nothing too much trouble.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you from us all, its great to receive such a positive response to our service.

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Review from L M (Daughter of Resident) published on 28 March 2022 Submitted via Postal Card
Overall Experience

Hartshead Manor has cared for Mum for the last five months after discharge from hospital due to a stroke, which has accelerated her vascular dementia significantly. All staff are very friendly and approachable, and care for Mum has been provided with dignity whilst maintaining her engagement through various activities.

Reply from Christine Matthews, Manager at Hartshead Manor

Feedback on our service is always appreciated. Your comments have been shared with the team. Thank you.

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Review from J C (Son of Resident) published on 18 March 2022 Submitted via Postal Card
Overall Experience
Professional, caring, sensitive, and diligent attitude and service to patients/residents.

The staff are so positive and responsive to all needs and understanding.

Reply from Christine Matthews, Manager at Hartshead Manor

We are are always looking to improve our service as a team, so thank you for your comments.

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Review from Geoffrey (Husband of Resident) published on 3 March 2022 Submitted via Postal Card
Overall Experience

Best care for my wife I could hope for staff always polite and courteous and ready to put your mind at rest more than happy to know my wife is well looked after. Now I am unable to cope with her at home, many thanks to all staff at Hartshead Manor.

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Review from R S (Son of Resident) published on 1 February 2022 Submitted via Website
Overall Experience
My fabulous Dad was admitted to Hartshead Manor in July 2020. During his stay, the home have had to cope with the immense and changing challenges of Covid and this limited visiting opportunities for rational reasons. Whenever I called the home whoever answered knew my Dad, knew how he was and talked to me with clarity, care and compassion. When I could visit my Dad’s interaction with staff was amazing to witness, care is delivered with affection. Although he had dementia he retained his quick wit and banter which the care staff got to know and reciprocated.

I have 30 years of professional experience involving care homes. I’ve also experienced and witnessed the delivery of care to both my parents since 2018 spanning six care homes in total. Four of these were homes I considered to be the best available in our locality. Hartshead Manor, whilst not perfect (don’t be wholly guided by CQC ratings), is the best. Most of the staff are simply outstanding and set the standard the home strive for.

Reply from Christine Matthews, Manager at Hartshead Manor

Caring for a fellow dedicated professional was a privilege, Thank you.

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Review from Paul G (Son of Resident) published on 30 December 2021 Submitted via Website
Overall Experience
Mum has been in Hartshead Manor now for over two years. She, and we, were very worried about compromising her independence, but it was necessary. The staff have shown remarkable sensitivity and care from the very beginning. she settled in very quickly and has been very happy.
She had covid during the first outbreak and the staff nursed her through. She recovered fully. Her mental capacity is now deteriorating, but the staff continue to give her every attention. They are wonderful.
I would never have believed she could settle so well.
For a variety of reasons I have not been able to visit for some time, but the staff have kept in touch and enabled me to keep in touch with her so that her needs are met.
It's a wonderful relief to be able to have the confidence that she is being cared for so well.

Thank you to the staff of Hartshead Manor.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your feedback, it is much appreciated to know our service continues to remains effective in these uncertain times

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Review from L S (Daughter of Resident) published on 6 December 2021 Submitted via Website
Overall Experience
My father is currently residing in Hartshead Manor and I can’t fault the manager and her whole team for the care and dedication they give to both my father and us, his family, we feel very reassured that he is being well cared for and all his needs are met.

Every staff member we come into contact with are extremely professional, friendly and helpful. I would have no hesitation in recommending Hartshead Manor and would like to take this opportunity to thank them for all they do.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your feedback from myself and the team.

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Review from J B (Daughter of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience

Mum has been a resident at Hartshead for over a year, we were very happy with the home and staff. Unfortunately over the last 6 months, standards have changed and the monthly rate has increased? Staff and chefs change regularly and all daily activities have ceased. Very difficult to get through on the phone.

Reply from Christine Matthews, Manager at Hartshead Manor
Your feedback is valued, I am sorry you feel standards have changed. In reply, our service has developed in many positive ways and hopefully, when internal visits become the norm again visitors will share this.

We now employ more support staff to cover all areas, including kitchen and care. This...  

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Review from Paul M (Resident / Service User) published on 3 July 2021 Submitted via Postal Card
Overall Experience

Hartshead Manor staff and care are 10/10.

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Review from Kelly I (Daughter of Resident) published on 9 June 2021 Submitted via Website
Overall Experience
This home is so friendly and welcoming the staff are amazing and do an excellent job.
It's been so hard through lockdown and Coronavirus, they always keep you updated on their wellbeing.
My mum has really settled well in the home she loves the staff and the care she receives.
Hopefully, she'll be back home soon but is seriously ill. She was so against being in a care home but has decided when the time comes she would return to the care home for more nursing care because of the care of the staff and how she feels at home there.

The staff always try and accommodate any requests you have like visiting times. She is doing really well at the moment and that's due to the high care she is getting I can't thank them enough for everything they are doing for her.

Reply from Christine Matthews, Manager at Hartshead Manor

Thank you for your lovely feedback, it is a pleasure and this means so much to us all.

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Review from P G (Partner of Resident) published on 20 January 2021 Submitted via Postal Card
Overall Experience

Unfortunately, the virus has meant I have not been able to enter the building and my partner came in during the virus so is difficult to give a review. But have been happy with what has gone on so far.

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Review from Roy W (Brother of Resident) published on 6 January 2021 Submitted via Postal Card
Overall Experience

Hardly been because of Covid-19.

Reply from Christine Matthews, Manager at Hartshead Manor

We are always looking at how best to improve our service, your feedback is important to us in achieving this.

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Review from Pat C (Daughter of Resident) published on 6 January 2021 Submitted via Postal Card
Overall Experience

Hartshead Manor had been recommended by previous residents. Clearly, we have not been allowed into the home because of covid but the staff seem friendly and helpful. Mum seems to be very happy there.

Reply from Christine Matthews, Manager at Hartshead Manor

Your comments are much appreciated. It's great to know we are making a difference. Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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