Oaklands Nursing Home

Gilsthwaite Lane, Kirk Hammerton, York YO26 8DS
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9.7 37 Reviews
  • Oaklands Nursing Home, York
Oaklands Nursing Home, situated in Kirk Hammerton, York, offers a range of care services including 24/7 residential support, elderly care, specialised dementia care, end-of-life care, respite care, and general nursing care.
Each room is equipped with an en-suite bathroom, and residents are welcome to bring pets. WiFi is accessible throughout the facility. The care home is set within tranquil, mature gardens, featuring a spacious seating area where residents can enjoy the outdoors.
The team ensures that all residents are treated with dignity and respect, and the environment is thoughtfully tailored to meet their unique needs.   
The home's philosophy emphasises that the home belongs to the residents, with the team members being guests in the residents' home.
They strive to deliver care of the highest quality, personalised to each individual's requirements, while encouraging independence within their abilities.
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Care Provided by Oaklands Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1600
  • Self-Funded Nursing Dementia Care: from £1600
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600
  • RESPITE Self-Funded Nursing Care: from £1600
  • RESPITE Self-Funded Nursing Dementia Care: from £1600

These prices are only a guideline, please contact Oaklands Nursing Home to find out the exact price for your requirements.

Contact Oaklands Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Oaklands Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Oak Carehome Services Ltd
  • Privately Owned

Person in Charge

  • Janet Faye (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (4)

Oaklands Nursing Home Reviews (37)

9.7

Oaklands Nursing Home has a Review Score of 9.7 (9.681) out of 10, based on 10 reviews in the last 2 years.
Over all time Oaklands Nursing Home has 37 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oaklands Nursing Home
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Total of 37, showing 21-37
Review from R W (Husband of Resident) published on 21 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, I was met by very friendly staff from the manager to all carers. Every aspect has been very professional. My wife has improved no end since her arrival.
It has only been 3 days but so far it has been very friendly and professional service.
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Review from Sandra A (Daughter of Resident) published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kind, friendly and very helpful staff always eager to help and give assistance when needed. Nothing too much trouble.
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Review from M S (Wife of Resident) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
More activities are needed. The outside space for the dementia unit needs to be made safe so that it can be used. Things do seem to be improving. The staff are good.
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Review from R W (Daughter of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and helpful. Efficient and clean.
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Review from L G (Stepdaughter of Resident) published on 15 August 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Our stepfather has settle din well at Oaklands. The manager is very good and the carers are lovely. We find it hard sometimes as things are missing, like fitted sheets on beds, which would make things more comfortable. Also, residents in Acorn can not go outside due to the decking needing repairing.
This is not very good as they are confined to staying put which is not good as they need fresh air.
Reply from Sam Kuppusamy, Home Manager at Oaklands Nursing Home
Thank you for bring this to our attention. As discussed with you we have systems to avoid items going missing. We will continue to have dialogue with you to ensure that these issues don’t happen…read more
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Review from Margaret S (Wife of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager really cares the staff are so friendly and nothing is too much trouble they are always on hand and all visitors are made very welcome no matter when you visit. The home is kept so clean and the food is great as is the presentation. Everyone gets treated like Royalty. If I had to go into
a care home this is the one.
If I had to mark 10/10 it would be 10.
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Review from Lilian A (Sister of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Over the time my Brother was resident in Oaklands he was treated with care, consideration and friendliness. He obviously enjoyed the company of all staff and chats with them and took part in some activities. He enjoyed the food. Having been a keen gardener all his life he enjoyed chats with the staff
about plants etc. and regularly told them how to care for the chickens!! I was very grateful for the care shown to my Brother while he was in their care.
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Review from Karen G (Daughter of Resident) published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The overall experience is good and staff do seem to care about residents. Sometimes staff mix could be better, too many young staff on together. Perhaps the staff could try to engage EMI residents in activities better. I have noticed a lot of falls, slips etc. of residents lately and they don't seem
to be with suitable shoes in-situ. Otherwise, they really are trying to make it better. The manager needs to listen to relatives better and act on agreements made.
Reply from Jane Williams, Home Manager at Oaklands Nursing Home
Thank you for taking the time to write a review. I will address the issues raised, as it is important to us that we work with residents and their families to give a high standard of care.
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Review from Dawn H (Niece of Resident) published on 20 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oaklands is a lovely place to visit - always a warm welcome from all staff. My uncle is very settled here and is well cared for and always treated with respect.
There have been several staff changes in the past few months but this has not affected the care offered - in fact, there is a much more 'homely'
feel to the place now. Would definitely recommend.
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Review from J N (Niece of Resident) published on 25 October 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A recent change in management has led to a few noticeable changes around the home, which I feel has improved what was already an excellent care home, to make it a more "home from home" residence for the residents. My uncle is safe cared for, well nourished and has a good level of personal hygiene, administered
with respect. Oaklands Residential Home is a nice place to visit where we are always courteously received regardless of when we turn up. Most certainly would recommend.
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Review from Christine B (Daughter of Resident) published on 14 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oaklands is a homely, friendly, efficiently run care home. The Manager and staff are approachable and attentive and there is a genuine feeling that they care. My Mum enjoys the interaction with the staff. There are good activities available, a choice of tasty food and visitors are made to feel welcome.
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Review from Barbara R (Daughter of Resident) published on 25 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Oaklands Residential Home for several years. Earlier this year he was quite ill and the staff were very prompt in getting him medical attention and care at the local hospital. They made every effort when he returned to Oaklands to improve his health, and he is now physically
better. He has always been treated with respect, care and friendliness by the staff.
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Review from Kaye (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Oaklands is a wonderful care home on every level, the staff go out of their way to help, show kindness to residents. There are lots of activities on a daily basis - also some residents are taken on days out. Unfortunately my mum is too ill to appreciate all the events and activities but I must say that
she is always shown dignity as she has to have all her daily needs done for her. The staff never rush her and help her with feeding and drinking and talking to her and giving her time and peace. I always recommend Oaklands, as a care home they can be very proud of their achievement.
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Review from Christine S (Daughter of Resident) published on 19 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very pleased with the care my mum has received. Christmas was made a special time for the residents and a lot of time and effort put into the Christmas Fayre. The carers seem to be interested in residents and always seem to be happy there. There are daily activities which many residents
take part in.
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Review from P G (Wife of Resident) published on 25 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband came to Oaklands he has been cared for with great competence, dignity and affection. Not only have his interests been attended to but my concerns have been addressed and my wellbeing thought about. Altogether I cannot praise the staff and the facilities too highly.
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Review from Elaine P (Daughter of Resident) published on 20 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been in this home for approx. 2 years. I feel the home has improved over the last 12 months. Rooms don't smell anymore, new carpets, I appreciate it is very difficult with the elderly. My mum is happy and I leave her knowing the staff care for her and interact with her. The activities that
are organised are excellent and mum interacts and makes nice things. Well done to the team at Oaklands.
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Review from Brian C (Brother of Resident) published on 4 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff who are always in close contact with those in their charge, keeping them supplied with drink and refreshment. Activities provided for all to take part. Also TV for all to view in the common room which is overlooked by a kitchen which is continuously staffed but kept safe from entry by residents.
Bedrooms are spacious and kept well tidy with toilets as well as being warm and airy.
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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Oaklands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.681 for Oaklands Nursing Home is calculated as follows: ( (85 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 119 Ratings = 4.681
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oaklands Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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