Kenton Road, Gosforth, Newcastle upon Tyne NE3 3UW
Group: Prestwick Care
Person in charge: Helen Langley (Home Manager)
Local Authority / Social Services: Newcastle upon Tyne City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 45
Rooms with ensuite WC: 43
Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Abbey Court Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Abbey Court Care Home has a Review Score of 4.7 (4.667)
The Review Score of 4.7 (maximum of 10) for Abbey Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Abbey Court Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for Abbey Court Care Home is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Abbey Court Care Home is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 0 Reviews ÷ 9 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Abbey Court Care Home?
Reviewer Connection to Abbey Court Care Home
Review submitted from a Postal Card by Ray W (Son of Resident) on Monday 15 February 2016. Relates to January 2016.
Moved mother from closing home and was genuinely and honestly surprised at the difference, Lea Green is a clean and very friendly place, with the staff always helpful and attentive. There is always plenty of staff and I have seen such a difference in my mother's appearance and demeanor, carry on the good work.
How likely would you be to recommend Abbey Court Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Abbey Court Care Home
There are currently no Care Home Idol entrants who have performed at Abbey Court Care Home