






Woodley Hall is a charming accommodation that has benefitted from significant investment and refurbishment, making the most of its homely qualities for adults with residential care needs which may include Dementia.
There are a selection of lounges where residents can enjoy home-cooked meals, numerous activities or welcoming loved ones. There is also good wheelchair access and assisted living aids to further help with mobility.
All care is organised to be bespoke, with...
Care Provided by Woodley Hall
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
PER WEEK INCLUDES
Free hairdressing chiropody and transport for hospital admissions
free wifi for all private self funding residents.
The price(s) shown are provided by the care home. Contact Woodley Hall for full pricing details and T&Cs.
Contact Woodley Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care Homes UK Ltd
- Private Owned
Person in charge
- Ashleigh Vivian (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (21)
Visiting
- Open visiting but discourage visits at meal times as the home has a protected mealtimes policy
Parking
- Free onsite
Woodley Hall Reviews (12)
Woodley Hall has a Review Score of 8.8 (8.771) out of 10, based on 5 reviews in the last 2 years.
Over all time Woodley Hall has 12 reviews.
The staff at Woodley Hall treat my mam with dignity and support her with her daily tasks. They really do treat her like they would their own family. They care for her by helping her decide what food she would like and giving her options when the meals are not what she wants. When a small concern was raised, they dealt with it immediately, so no further concerns or issues occurred.
My experience during September 2024 doesn't differ from my experience since my mum moved into Woodley Hall some 14 months ago. I visit several times a week and see nothing but my mum and other residents being treated with the utmost care and respect. Both management and staff are very friendly and are always more than happy to help with any issues or questions. I may have and are quick to get in touch if they feel there is anything I need to know. It is a small home but this gives it a more personal feel, there is a lot of laughter and a lot of staff have worked there for a number of years which helps too. More like a 'Home from home'. I couldn't ask for more.
My father-in-law has had 4 periods of respite care in Woodley Hall. It's been really beneficial to him and the family. The staff have made every effort to get to know our relative and have a good understanding of his needs. They have consistently treated him with care and respect.
My mam has been a resident at Woodley Hall for almost six years. I am currently happy with her care. There have been a few ups and downs over the years, this, in part, is because until you experience Alzheimer's, you are unaware of the change your loved one will go through. There have been two members of staff who I have been unhappy with, and I have spoken directly to management. I could not care for my mam, and I am grateful that the staff can do that for me and my mam.
Her disease has progressed during her residence and she now says little, sleeps a lot and has little meaningful engagement. This has not altered the home's approach to treating her with dignity, promoting independence and practising personalised care. Over the last 5.5 years, there have inevitably been a few minor issues but these have been dealt with promptly and to my satisfaction. This is due in large part to the good relationship that I have formed with the manager and staff.
1. Basic care - dad was often found in an unkempt state.
2. Communication with senior staff even basic information was not relayed to the family.
3. Issues involving safeguarding. We have attempted to address these issues with senior management and the company but have had to escalate all the issues further.
We found some members of staff to be approachable and kind but others lacked any kind of empathy and understanding. It is with regret that we cannot recommend Woodley Hall.
We are very disappointed that we were unable to meet the expectations of the reviewer however every effort was made to discuss the issues raised with the reviewer. The 91 year old had lived in the home for a number of years without any previous issues being formally raised and we are sorry they...
Woodley has changed my opinion of a care home, the staff showed nothing but respect for my mother and always treated her with dignity. Her well-being was paramount, and medical assistance was called for immediately it was required.
The meals were of excellent quality and variety.
Weekly activities were planned from manicure to singers, hairdressing was available, opticians and chiropodist.
Every time we visited the home was clean, and Mam's room was always clean and tidy.
Nothing was ever too much trouble for the staff, even though the residents could have special needs.
Every staff member did their job with a smile on their face, laughing and singing with the residents, it was a big happy family.
Although my review is from July when I visited my mum, I live in Belgium and phone my mum every couple of weeks. The staff are always extremely pleasant and friendly when I phone and they always bring my mum to the phone when she is awake. My father visits 2 or 3 times a week and the staff are always very helpful to him and it is of great relief to us that we feel my mum is getting such excellent care 24 hours a day. She has settled in very well since her move from Wylam and she likes the staff and food.
The home is very friendly and the staff are caring and always very helpful.
It is a small and friendly care home. The staff are particularly nice, very caring and approachable. As soon as you ask something (e.g mam needs to go to the toilet or wants a glass of milk) they oblige immediately. The home is always very clean and does not smell in any way.
Woodley Hall provides a family atmosphere. The size is perfect for the needs of my mother. The staff are brilliant, very caring, professional and reliable. As a relative I am able to visit at anytime, feel very welcome and confident that any issues with care would be dealt with in a confidential manor.
Woodley Hall care home is very welcoming both for residents and visitors. The caring staff are the essence of the home, they treat the residents as if they were part of their own family, whilst still maintaining a respectful, professional approach. I can't thank them enough for the way in which they have cared for, supported and helped my mother to settle in and regard Woodley Hall as her home. She now feels secure, less anxious and is being very well cared for. This has given me and the rest of the family huge peace of mind after a very stressful time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 June 2025Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Woodley Hall.
There are no upcoming events for Woodley Hall.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Woodley Hall.
Accreditations
There are no accreditations posted yet for Woodley Hall.
Meet the Team (1)

I have worked at Woodley Hall Care Home since 2014, I progressed from care assistant to Home manager in March 2020 and I am currently working towards my Diploma in level 5 Management. I support an open-door policy here at Woodley Hall and always try to support residents, their families and our staff team.
Frequently Asked Questions about Woodley Hall
What types of Care is Woodley Hall registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Woodley Hall have?
There are 21 Single Rooms.
What are the Facilities & Services at Woodley Hall?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Woodley Hall to the centre of Newcastle upon Tyne?
5.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodley Hall to verify any information. View our terms and conditions. Woodley Hall has an Enhanced Service -more info.