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Woodley Hall

1 Gill Court, Brunswick Village, Wideopen, Newcastle upon Tyne, Tyne & Wear NE13 7DU
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Woodley Hall, Newcastle upon Tyne
Woodley Hall, Newcastle upon Tyne
Woodley Hall, Newcastle upon Tyne

Woodley Hall is a charming accommodation that has benefitted from significant investment and refurbishment, making the most of its homely qualities for adults with residential care needs which may include Dementia.

There are a selection of lounges where residents can enjoy home-cooked meals, numerous activities or welcoming loved ones. There is also good wheelchair access and assisted living aids to further help with mobility.

All care is organised to be bespoke, with...  

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Care Provided by Woodley Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,600£1,400 - £1,600
Residential Dementia Care£1,450 - £1,600£1,450 - £1,600
PRIVATE FEE PAYERS
PER WEEK INCLUDES
Free hairdressing chiropody and transport for hospital admissions

free wifi for all private self funding residents.

Contact Woodley Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ashleigh Vivian (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (21)

Visiting

  • Open visiting but discourage visits at meal times as the home has a protected mealtimes policy

Parking

  • Free onsite

Woodley Hall Reviews (12)

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8.8

Woodley Hall has a Review Score of 8.8 (8.771) out of 10, based on 5 reviews in the last 2 years. Over all time Woodley Hall has 12 reviews.

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Showing 12 reviews matching selected criteria
Review from M S (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card
Overall Experience

The staff at Woodley Hall treat my mam with dignity and support her with her daily tasks. They really do treat her like they would their own family. They care for her by helping her decide what food she would like and giving her options when the meals are not what she wants. When a small concern was raised, they dealt with it immediately, so no further concerns or issues occurred.

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Review from C L (Daughter of Resident) published on 8 November 2024 Submitted via Postal Card
Overall Experience

My experience during September 2024 doesn't differ from my experience since my mum moved into Woodley Hall some 14 months ago. I visit several times a week and see nothing but my mum and other residents being treated with the utmost care and respect. Both management and staff are very friendly and are always more than happy to help with any issues or questions. I may have and are quick to get in touch if they feel there is anything I need to know. It is a small home but this gives it a more personal feel, there is a lot of laughter and a lot of staff have worked there for a number of years which helps too. More like a 'Home from home'. I couldn't ask for more.

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Review from Paul D (Son-in-law of Resident) published on 30 September 2024 Submitted via Website
Overall Experience

My father-in-law has had 4 periods of respite care in Woodley Hall. It's been really beneficial to him and the family. The staff have made every effort to get to know our relative and have a good understanding of his needs. They have consistently treated him with care and respect.

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Review from Dorothy H (Daughter of Resident) published on 27 September 2024 Submitted via Postal Card
Overall Experience

My mam has been a resident at Woodley Hall for almost six years. I am currently happy with her care. There have been a few ups and downs over the years, this, in part, is because until you experience Alzheimer's, you are unaware of the change your loved one will go through. There have been two members of staff who I have been unhappy with, and I have spoken directly to management. I could not care for my mam, and I am grateful that the staff can do that for me and my mam.

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Review from Keith A (Husband of Resident) published on 10 September 2024 Submitted via Website
Overall Experience
My wife has been a resident at Woodley Hall since May 2019. On admission, her Alzheimer's Disease was moderate. She was active, able to engage in conversation, take part in activities and resistant to personal care. The perseverance and good care that the staff showed made a big difference in her quality of life. She settled in. Covid restrictions reduced - and for a time stopped - my visits. However, knowing that she was safe, well cared for and loved helped me to deal with this.

Her disease has progressed during her residence and she now says little, sleeps a lot and has little meaningful engagement. This has not altered the home's approach to treating her with dignity, promoting independence and practising personalised care. Over the last 5.5 years, there have inevitably been a few minor issues but these have been dealt with promptly and to my satisfaction. This is due in large part to the good relationship that I have formed with the manager and staff.

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Review from Helen J (Daughter of Resident) published on 2 November 2022 Submitted via Website
Overall Experience
We have had to take the drastic step of removing our 91-year-old dad from Woodley Hall. He has dementia so the last thing we wanted to do was to go through the upheaval of transferring him to another home. The home is nicely appointed and newly decorated but the care standards fell very short of our expectations.
1. Basic care - dad was often found in an unkempt state.
2. Communication with senior staff even basic information was not relayed to the family.
3. Issues involving safeguarding. We have attempted to address these issues with senior management and the company but have had to escalate all the issues further.

We found some members of staff to be approachable and kind but others lacked any kind of empathy and understanding. It is with regret that we cannot recommend Woodley Hall.

Reply from Steve Smith, Operations Manager at Woodley Hall

We are very disappointed that we were unable to meet the expectations of the reviewer however every effort was made to discuss the issues raised with the reviewer. The 91 year old had lived in the home for a number of years without any previous issues being formally raised and we are sorry they...  

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Review from Lesley T (Daughter of Resident) published on 6 March 2017 Submitted via Website
Overall Experience
My elderly mother was in Woodley Care home for 6 months, initially for 2 weeks respite, but as she settled well and her health improved, she remained until she died.
Woodley has changed my opinion of a care home, the staff showed nothing but respect for my mother and always treated her with dignity. Her well-being was paramount, and medical assistance was called for immediately it was required.
The meals were of excellent quality and variety.
Weekly activities were planned from manicure to singers, hairdressing was available, opticians and chiropodist.
Every time we visited the home was clean, and Mam's room was always clean and tidy.

Nothing was ever too much trouble for the staff, even though the residents could have special needs.

Every staff member did their job with a smile on their face, laughing and singing with the residents, it was a big happy family.

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Review from Doug S (Son of Resident) published on 11 October 2016 Submitted via Website
Overall Experience

Although my review is from July when I visited my mum, I live in Belgium and phone my mum every couple of weeks. The staff are always extremely pleasant and friendly when I phone and they always bring my mum to the phone when she is awake. My father visits 2 or 3 times a week and the staff are always very helpful to him and it is of great relief to us that we feel my mum is getting such excellent care 24 hours a day. She has settled in very well since her move from Wylam and she likes the staff and food.

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Review from T R (Daughter of Resident) published on 29 January 2016 Submitted via Postal Card
Overall Experience

The home is very friendly and the staff are caring and always very helpful.

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Review from M M (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card
Overall Experience

It is a small and friendly care home. The staff are particularly nice, very caring and approachable. As soon as you ask something (e.g mam needs to go to the toilet or wants a glass of milk) they oblige immediately. The home is always very clean and does not smell in any way.

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Review from P B (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card
Overall Experience

Woodley Hall provides a family atmosphere. The size is perfect for the needs of my mother. The staff are brilliant, very caring, professional and reliable. As a relative I am able to visit at anytime, feel very welcome and confident that any issues with care would be dealt with in a confidential manor.

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Review from Carole D (Daughter of Resident) published on 13 January 2016 Submitted via Postal Card
Overall Experience

Woodley Hall care home is very welcoming both for residents and visitors. The caring staff are the essence of the home, they treat the residents as if they were part of their own family, whilst still maintaining a respectful, professional approach. I can't thank them enough for the way in which they have cared for, supported and helped my mother to settle in and regard Woodley Hall as her home. She now feels secure, less anxious and is being very well cared for. This has given me and the rest of the family huge peace of mind after a very stressful time.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 June 2025
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Ashleigh Vivian
Ashleigh VivianJob Title:Home ManagerJoined: 2014

I have worked at Woodley Hall Care Home since 2014, I progressed from care assistant to Home manager in March 2020 and I am currently working towards my Diploma in level 5 Management. I support an open-door policy here at Woodley Hall and always try to support residents, their families and our staff team.

Frequently Asked Questions about Woodley Hall

What types of Care is Woodley Hall registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodley Hall have?

There are 21 Single Rooms.

What are the Facilities & Services at Woodley Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Woodley Hall to the centre of Newcastle upon Tyne?

5.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodley Hall to verify any information. View our terms and conditions. Woodley Hall has an Enhanced Service -more info.