Review from Kathleen H (Daughter-in-law of Resident) published on 27 June 2017
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother-in-law came into Lindisfarne in February - she has dementia. We were suddenly faced with the task of choosing a home! We were initially put off Lindisfarne as there were no reviews. Luckily, this didn't put us off and we went with our gut feeling. The manager couldn't have made it easier
for us, all the staff are fantastic. They have made her feel safe, comfortable and loved. She has put weight on as she was just 6 st when admitted. She's made friends and is joining in with the activities. When we take her out she goes back without any problem. Not a typical dementia patient. She is very active, the staff have found numerous ways of keeping her stimulated even giving her jobs to do in the office which she is loving! She actually thinks she works there at times and has also told us she likes living up this cul-de-sac and is thinking of having an extension built! Bless her, this shows us how settled she is! It's still early days but we couldn't be happier with this care home and the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
7 Feb 2023
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Lindisfarne Care Home
What types of Care is Lindisfarne Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lindisfarne Care Home have?
There are 54 Single Rooms.
What are the Facilities & Services at Lindisfarne Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Lindisfarne Care Home to the centre of Hartlepool?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lindisfarne Care Home to verify any information. View our terms and conditions. Lindisfarne Care Home has an Basic Service - more info.