

Care Provided by Kingfisher Court Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Teesside Healthcare Ltd
- Private Owned
Person in charge
- Alan Jones(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (45)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.
Parking
- There is ample parking onsite.
Kingfisher Court Nursing Home Reviews (33)
Kingfisher Court Nursing Home has a Review Score of 8.6 (8.637) out of 10, based on 4 reviews in the last 2 years.
Over all time Kingfisher Court Nursing Home has 33 reviews.
I have found this care home to be well-run and led by competent and able staff. The staff are friendly and are happy to answer any questions that I have. The building is very secure, entry to the home is via two front doors. Digitally secure, as are lifts and stairs within the building. I am made to be very welcome when I visit, often being offered drinks and food and the staff update me on my wife's well-being, as I enter the building. Overall, a very good experience.
Thank you for your review of our home. It's wonderful to read how happy you are with your wife's care. We will share the review with our staff team, as I know that they will be delighted to read your kind words. Take care and keep safe.
Not a good experience (in fact a very bad experience). My mum nearly died at the care home. She, unfortunately, passed away later in hospital. I complained and this led to a Safeguarding investigation by the local authority. My complaints were upheld and this ultimately led to a reinspection by the Care Quality Commission (CQC) in January 2022, and a damming report by the CQC in March 2022. The CQC now rate the care home as "inadequate" and local press have reported the findings.
We again offer our sincere condolences on the passing away of your mum. We value the feedback provided by those who use our services and want to reassure you that we take all complaints very seriously. We are currently working with the local authority and CQC to resolve the areas identified in the recent CQC report.
Staff so helpful and courteous since mother joined 6 years ago. Pleasure to see them and talk to them about progress even through the pandemic. Well done to all.
Many thanks for your kind review of our home. We will share it with our staff team too as they will be delighted to read with your kind words. Take care and keep safe.
I have always found the residents to be treated with care and respect and are always clean and tidy. The care home itself is well kept and the gardens are always nice. I would be happy to be a resident in the care home myself. I have always been made welcome and treated like a friend.
My wife has been a resident for four and a half years. I saw her every day, morning, noon and night for 3 years. I know all the staff by first names. Last year knock on window and now half an hour visits. She has had visits from the dentist, chiropodist and hairdressers. Spent time in her room and had her meals with her. Even though she has dementia she has always been cheerful when I visit. Never had any reason to complain about anything.
Not having seen my sister since I returned from holiday to lockdown in March we called at the care home purely by chance yesterday to ask about my sister's health and well being. A member of staff very kindly offered to bring her in a wheelchair to a room with a large window where we would be able to see and speak to her. We were rather apprehensive but what a dramatic change we saw. She immediately recognised us smiling and pointing a finger in surprise, was animated and looked physically well and healthy. She was dressed, clean and HAPPY!! You have worked wonders (not miracles) but it is such a relief to know how well she is and has been looked after especially in these terrible COVID times and I can't thank you and your staff enough. We are delighted to know that plans are in place to provide a specially designed COVID safe visiting room with a glass partition in the near future and look forward to visiting again soon. Well done and thank you for your care, compassion and hard work.
Thank you for your kind words and I'm pleased that you have had chance to see your sister under difficult conditions, we all hope visiting will recommence in the building soon with safe measures in place we will, of course, contact you when possible, until then thank you and take care.
I would just like to say how much I appreciate the care and support my mam receives. In March, when I gave my mam a cuddle just before lockdown, was concerned that it might be the last time I give her a cuddle. But the management and staff have done a monumental job of keeping themselves safe, in order to care for our loved ones. The home is like home, it is airy and clean. The staff can't do enough for the residents. My mam has really settled in, and I know she is happy there. The staff keep us updated on activities and changes.
Thank you for your great feedback. These are very uncertain times and I'm so pleased with the staff response and how well we have done to have had no cases to date. I will pass your feedback onto the staff and I hope to see you give your Mam a cuddle again soon.
I would like to say they were the utmost personal, professional level and very much loving care.
The staff are amazing; I knew they were in safe hands. As a family, we had a good rapper with staff who kept us updated every step of the way.
A big thank you and love to them all.
Thank you, Karen, for this kind feedback, the staff here at the care home do work very hard and I agree they are amazing in so many different ways. I will pass this on to the team and wish you well in these difficult times.
Having moved my dad from a different care home, we couldn't be happier with this care home. The staff are amazing and caring, friendly and look after my dad really well. The home is clean and the food is lovely. My dad has settled really well and is happy here.
My experience with the Care Home has been very satisfactory. My sister-in-law's room always appears clean and tidy and she is looked after and cared for. Any problems about her welfare have always been reported to me. I have always been able to approach the staff to talk about her welfare.
Staff at the care home have cared for my mother over the last few years. As a family, we feel confident that she is well cared for and settled here. Staff always have her best interest at heart and are very good. We are always informed of any changes in my mother's health very quickly if she is ever unwell. Overall we feel the staff do an excellent job.
Time has shown that this was an excellent move for my sister. She has responded well to the staff and says how happy she is to be at the care home. We are most grateful to all the staff for the improvement we now see in my sister.
Very satisfied with the care mam receives.
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