Harmony House Nursing Home Reviews (2)
1.0
Harmony House Nursing Home has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Harmony House Nursing Home has 2 reviews.
Review from N M (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Absolutely disgusting place, the lack of care and safeguarding here is really concerning and the management needs seriously looking into. The manager takes no responsibility for how badly treated the paying service users are and is happy to brush serious incidents under the carpet without informing
families. Avoid at all costs!
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Staff
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Value for Money
Review from Zara H (Daughter of Resident) published on 9 February 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What can I say, Harmony House staff are amazing and all round great with my mum and great with the grand children. So caring for residents.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Staff
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Activities
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Management
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Safety / Security
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Rooms
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Value for Money
Current
Review Score: 1.0 (1.000)
Overview of Review Score
The Review Score of 1.0 (1.000) out of 10 for Harmony House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.
- The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.000 for Harmony House Nursing Home is calculated as follows: ( (11 Very Poors x 1) ) ÷ 11 Ratings = 1
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 0 Points relating to the number of positive Reviews for Harmony House Nursing Home is based on 0 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) =
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 0 Positive Reviews ÷ 6.6 = 0
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
