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West Lodge Care Home

Peases West, Billy Row, Crook, Durham DL15 9SY
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West Lodge Care Home, Crook
West Lodge Care Home, Crook
West Lodge Care Home, Crook

Welcome to West Lodge Care Home, a trusted residential care service with over 20 years of experience. For more than two decades, the home has been a valued part of the local community, providing high-quality residential care for older adults and individuals with physical disabilities. Now operating under the experienced management of Prestige Care Group, West Lodge continues to uphold strong standards of professionalism, safety and compassion.

The home offers 60...  

Care Provided by West Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,060 - £1,260£1,060 - £1,260

Contact West Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Amy Hatton(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Parking

  • Parking Onsite

West Lodge Care Home Reviews (2)

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8.3

West Lodge Care Home has a Review Score of 8.3 (8.292) out of 10, based on 2 reviews in the last 2 years. Over all time West Lodge Care Home has 2 reviews.

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Review from J C (Wife of Resident) published on 2 April 2026 Submitted via Postal Card•
Overall Experience

My husband had a bad experience in a different care home and refused to go into respite again. When we were offered West Lodge he was more than happy to go. He said it was like a 5-star hotel and the staff, food were all fantastic, and he wants to go again.

↩Reply from Amy Hatton, Clinical Deputy Manager at West Lodge Care Home

Thank you so much for taking the time to leave a lovely review Janet. Please let us know if you need anything in the future. Amy

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Value for Money
Review from Andrea P (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card•
Overall Experience

My parents have received exceptional care at West Lodge. The food is excellent, the home is always clean, and well maintained, and the staff are consistently kind, attentive and professional. Most importantly my parents have been treated with genuine dignity and respect at all times. It has given our family real peace of mind, and we are extremely grateful for the care provided. A big should out to Abby!

↩Reply from Amy Hatton, Clinical Deputy Manager at West Lodge Care Home

Thank you so much for taking the time to post a review Andrea, I am happy to hear your mum and dad enjoyed their stay.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 January 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for West Lodge Care Home.

Upcoming Events

There are no upcoming events for West Lodge Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for West Lodge Care Home.

Accreditations

There are no accreditations posted yet for West Lodge Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about West Lodge Care Home

What types of Care is West Lodge Care Home registered for?

Older Person Care, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does West Lodge Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at West Lodge Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is West Lodge Care Home to the centre of Crook?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact West Lodge Care Home to verify any information. View our terms and conditions. West Lodge Care Home has an Enhanced Service -more info.