How many Care Homes does The Prestige Group own?

The Prestige Group own 7 Care Homes.

Which The Prestige Group Care Homes have the highest review score?

Merlin Manor Care Centre , Yewtree Grange Care Centre & Sand Banks Care Centre have the highest review score.

The Prestige Group | 7 Care Homes

Review of
Yewtree Grange Care Centre
from Hayley S (Friend of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

Our friend has been in yew tree for 6 months no and his mobility and condition has improved incredibly he is encouraged to move and not just sit like other homes he's been in he's happy always clean and dry. And eating more than previously did. There are always plenty of staff around who know him well

and are very helpful and welcoming. The management are always there to help answer any questions and their communication on any issues or requirements have been brilliant.

Reply from Lynn Maddison, Chief Operating Officer at Yewtree Grange Care CentreThank you for taking the time to review our home. So that we can improve our service, we would really appreciate it if you could reach out and discuss with the Home Manager how we can improve our activities provision for your friend.

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Review of
Merlin Manor Care Centre
from Julia G (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

Mam is happy. Staff are very friendly. Personal cleanliness not as good as I would like (teeth and fingernails). Food is good. Mam has been here 3 - 4 months and staff still learning about her.

Reply from Lynn Maddison, Chief Operating Officer at Merlin Manor Care CentreWe would like to take this opportunity to thank you for taking the time to complete a review for our home. To help us to develop our service further, we would really appreciate it if you could reach out and speak to the Home Manager with suggestions as to how we can develop our service to provide even better outcomes for your Mam.

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Review of
Yew Tree Care Centre
from E B (Daughter of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Very friendly, welcoming home. Everyone has helped to settle mam in quickly. Nothing is too much trouble for everyone. Very caring staff. If we, as family, want to discuss anything, everyone is happy to listen and help.

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Review of
Merlin Manor Care Centre
from T A (Friend of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

What a happy home. Happy staff, residents. Always has a homely feeling, and all events are well documented. Clean and tidy home.

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Review of
Merlin Manor Care Centre
from Anne-Marie C (Daughter of Resident) published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

The management and staff are friendly and help my parent when needed. The home is always clean and always a member of staff about if needed to ask a question. My parent loved playing the bingo.

Reply from Lynn Maddison, Operations Manager at Merlin Manor Care CentreThank you so much for this positive review, we are really happy that you are having a good experience living here at Merlin Manor. If there is anything we can do to make your time with us even better, please reach out to the Home Manager and share your thoughts and suggestions.

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Review of
Merlin Manor Care Centre
from R C (Resident) assisted by family/friend published on 3 December 2025 Submitted via Postal Card • Report

Overall Experience

The home is a lovely place to live.Everyone is friendly.the staff come if I need anything. The staff listing to me if I need to talk and need help with anything. I like it when they play bingo and when they have a fair on.

Reply from Lynn Maddison, Chief Operating Officer at Merlin Manor Care CentreThank you for taking the time to share your lovely feedback for our home, we are very proud of the team. Where we have not met the five stars, we would really appreciate it if you could speak with us to share your thoughts of how we can do better, to make your experience the best it can be.

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Review of
Yew Tree Care Centre
from N H (Daughter of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

Inside the care home is lovely, looks the part, but the staff need more training, especially when it comes to dealing with medication, lack of knowledge, need training with administering medication, don't read mar charts correctly, which leads to patients been short dosed of medication, management rude,

on experience with dealing with this care home ide give it a 0,

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Review of
Middleton Manor Care Centre
from N P (Daughter of Resident) published on 17 November 2025 Submitted via Website • Report

Overall Experience

Well yet another care home that is worse than disappointing! How come care homes don't show compassion in any way. My poor mam has dementia, which is bad enough, I go to visit my mam and she is covered in bruises all over her already frail body! And management don't like it when i challenge them about

these bruises.All accidents are unwitnessed, I may as well have let my mam loose on the streets than get them to so called take care of my mam. The managers treat the staff with utter disrespect too and your lucky if they last 6 months before another manager comes along to promise to sort the place out, yet it doesn't happen.Recently under yet another embargo, well doesn't that tell you something? They withhold medical charts, care notes and body maps from someone who legally has power of attorney, that would tell me that they clearly have something to hide after already not giving my mam the anti seizure medication she needs daily.Units are filthy, residents left unwashed.AVOID Middleton Manor

Reply from Lynn Maddison, Chief Operating Officer at Middleton Manor Care CentreWe are disappointed to hear that your Mum and you have had had a negative experience at Middleton Manor.
Living with Dementia is extremely difficult for the individual and their families and sadly explanations cannot always be provided when incidents occur, however when such incidents occur we work closely with families and safeguarding to investigate and learn lessons to reduce the risk of reoccurrence and provide reassurance.
I would like to acknowledge that whereby there have been some issues at Middleton Manor the newly appointed leadership team are working closely with the Local Authority and Safeguarding team to make and sustain improvements, and I am pleased to say that we are now seeing the impact of this work. I understand and take on board your concerns and I am sorry for any distress that may have been caused.

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Review of
Roseville Care Centre
from D R (Son of Resident) published on 14 November 2025 Submitted via Postal Card • Report

Overall Experience

The care my mother receives is very good. The carers are generally very committed and respectful. The management has changed a number of times since my mother has been resident with some ups and downs during that time. Currently, I would say that in our family's experience, this is the best period to

date.

Reply from Julie Armstrong, Home Manager at Roseville Care CentreThank you for taking the time to review the Care Centre.

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Review of
Middleton Manor Care Centre
from A N (Son of Resident) published on 12 November 2025 Submitted via Website • Report

Overall Experience

I was very happy with the original management team but on my recent visit saw that the new team have made many improvements. The level of cleanliness has definitely gone up to a very high level - both in the communal areas and in my mother's room. All of the staff are still just the most amazing bunch

of people - upbeat and friendly, considerate and caring. It is tremendously reassuring knowing that mum is in a safe secure caring environment which is now being managed by a strong senior team who have upped general standards, and hopefully all of the staff are also now enjoying an improved workingenvironment. Their efforts are greatly appreciated by all my family.

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Review of
Merlin Manor Care Centre
from Clare M (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

Very friendly staff, always there when you need them. Keeps us up to date on everything that happened. Always plenty of activities for the residents to do, very clean place, rooms are spacious. Food always looks nice, mam is looked after really well, and I appreciate everything they do for her. Thanks

so much for all your hard work in a very difficult job you do.

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Review of
Merlin Manor Care Centre
from Fiona R (Daughter of Resident) published on 12 November 2025 Submitted via Postal Card • Report

Overall Experience

We absolutely love mam in this home. We like the fact that the holidays always have a theme. Always friendly staff look after mam really well. I like the fact mam is dressed every day she always looks tidy. The food looks appetising its always clean and tidy. Mams room is clean, tidy and plenty of room.

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Review of
Merlin Manor Care Centre
from Julie D (Daughter-in-law of Resident) published on 10 November 2025 Submitted via Postal Card • Report

Overall Experience

Merlin Manor is home to my mother in law Mary; myself and my husband always feel the home is friendly and welcoming. We witness Mary being cared for with respect and dignity which as a family makes us feel very happy with all the staff at Merlin Manor.

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Review of
Merlin Manor Care Centre
from Margaret T (Daughter-in-law of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

My mother in law has been a resident in Merlin Manor for 2 1/2 years. Over this time she has always been cared for with dignity and respect, we are always kept informed of any changes to her. If we have ever had any problems we can always speak to the manager who is very approachable, and will deal

with our concerns. She is an excellent manager and leader. I would highly recommend this care home.

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Review of
Merlin Manor Care Centre
from Leslie T (Son of Resident) published on 6 November 2025 Submitted via Postal Card • Report

Overall Experience

My mother has recently been moved to the nursing wind of this home due to onset of dementia. I would state openly that the care she has and is receiving has been first class and would recommend this home to anyone.

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Review of
Merlin Manor Care Centre
from John F (Husband of Resident) published on 31 October 2025 Submitted via Postal Card • Report

Overall Experience

All the staff really care about the welfare of the residents. The activities team bring in a variety of entertainers to stimulate and entertain the residents. The building facilities are well-maintained and clean. I am happy that my wife is a resident in this home.

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Review of
Roseville Care Centre
from E R (Brother of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

I have found staff at Roseville to be caring, very hard working and genuinely dedicated to making life comfortable and enjoyable for residents. The social activities/entertainment team are wonderful. The facilities are excellent and cleanliness is good.
The staff/care assistants/cleaners/maintenance

really go the extra mile.
All round excellent place to stay.

Reply from Julie Armstrong, Home Manager at Roseville Care CentreThank you for taking the time to complete this review

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Review of
Parkville Care Centre
from G M (Civil Partner of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Assisted elderly and vulnerable clients with daily living activities including personal care, meal preparation, and medication reminders.
      Provided emotional support and companionship, helping reduce isolation and improve wellbeing.
      Maintained a clean, safe, and comfortable living environment.
      Worked

with families and healthcare professionals to ensure care plans were followed.
Demonstrated patience, empathy, and strong communication while supporting clients with dignity and respect.

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Review of
Roseville Care Centre
from C M (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

My experience over the past 5 1/2 years has always remained the same: amazing care home in all aspects. Currently, my dad is in nursing care, and the staff could not be more amazing. Their care, compassion, empathy and ability to care for my dad are very much appreciated. Thank you.

Reply from Julie Armstrong, Home Manager at Roseville Care CentreThank you for taking the time to complete this review

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Review of
Merlin Manor Care Centre
from Marjorie H (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

The home is very good, staff are exceptional. Very helpful and caring. They deal with problems if you have any, promptly.

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Care Homes Owned by The Prestige Group

The Prestige Group Locations (7)

The Prestige Group Reviews (369)

Yewtree Grange Care Centre

Merlin Manor Care Centre

Yew Tree Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Yew Tree Care Centre

Middleton Manor Care Centre

Roseville Care Centre

Middleton Manor Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Roseville Care Centre

Parkville Care Centre

Roseville Care Centre

Merlin Manor Care Centre

Awards / Recognitions (0)

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How many Care Homes does The Prestige Group own?

Which The Prestige Group Care Homes have the highest review score?

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