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Care Homes Owned by The Prestige Group

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Prestige Group
The Prestige Group provides high quality care and attention to all of its care home residents.

Operating care homes in Middlesbrough, Redcar, Hartlepool, Stockton on Tees and near Darlington, the care provider gives support and meets residents’ physical, emotional and social needs.

Staff are like family to residents and like to laugh with them, talk to them and comfort them.

Residents have a sense of belonging and the care homes offer a positive and relaxed environment for all.

The Prestige Group Locations (7)

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7 Care Homes owned by The Prestige Group
Merlin Manor Care Centre

Merlin Way, Hartlepool TS26 0BF 

9.7 75 reviews
"The home is very good, staff are exceptional. Very helpful and caring. They deal with problems if you have any, promptly.…"   Read all 75 reviews
Location Type Care Home

Merlin Manor Care Centre is located in Hartlepool and offers residential care as well as nursing care. This purpose built care home offers personalised care in a modern environment and operates on the ethos that every resident is unique. It has… Read more about Merlin Manor Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 94 Rooms
Sand Banks Care Centre

33-37 Kirkleatham Street, Coatham, Redcar TS10 1QH 

9.6 89 reviews
"I feel this is an excellent care home-I looked round multiple homes and was struck by the fact that the residents looked secure and content…"   Read all 89 reviews
Location Type Care Home

In this superbly situated 77 room, large and spacious care centre, with wonderful, open access, very large gardens, where every need is the staff's pleasure. Offering residential type care (personal care) and nursing care for people of 60+ including… Read more about Sand Banks Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 77 Rooms
Yew Tree Care Centre

Yew Tree Avenue, Redcar TS10 4QG 

9.6 58 reviews
"I have visited my next of kin relative on many occasions. Always, she is well dressed, cheery and seems to be content. The staff are all…"   Read all 58 reviews
Location Type Care Home

Yew Tree Care Centre is situated in the scenic Tees Valley countryside between the border of North Yorkshire and County Durham. The home is within proximity of the seaside towns of Redcar and Saltburn-by-the-Sea. The care home offers nursing care,… Read more about Yew Tree Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 76 Rooms
Yewtree Grange Care Centre

Yewtree Avenue, Redcar TS10 4QN 

9.1 4 reviews
"We are very fortunate that my brother-in-law has been found a place in Yewtree Grange. My first visit, October this year, I was very…"   Read all 4 reviews
Location Type Care Home

Yewtree Grange Care Centre in Redcar cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Staff treat residents with dignity and respect. Social activities are organised for… Read more about Yewtree Grange Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 25 Rooms
Roseville Care Centre

Blair Avenue, Ingleby Barwick, Stockton-on-Tees TS17 5BL 

8.8 55 reviews
"My mother's room has recently been decorated and we are very pleased with it - it looks lovely. Thank you to all involved in this process…"   Read all 55 reviews
Location Type Care Home

The outstanding design and internal features of this imposing Care Centre are only matched by the meticulous care and attention you will receive. With five separate units, incorporating residential care (personal care) and with nursing registration,… Read more about Roseville Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 103 Rooms
Parkville Care Centre

Walpole Street, Middlesbrough TS1 4HA 

8.6 36 reviews
"My mum has recently moved to Parkville. After losing a lot of faith in care settings due to a previous very bad experience I'm blown away.…"   Read all 36 reviews
Location Type Care Home

Parkville Care Centre is a ninety-four bedroom care centre located in Middlesborough, that combines a comfortable and charming setting with the skills of professional and dedicated nurses and carers. The centre now boasts the prestige groups 1st… Read more about Parkville Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 94 Rooms
Middleton Manor Care Centre

Middleton St George, Darlington DL2 1TS 

8.5 37 reviews
"My mother spent her final months of her life at Middleton Manor (17 months). During her last days the home provided mam with the utmost…"   Read all 37 reviews
Location Type Care Home

Middleton Manor Care Centre is located just outside Darlington, on the airport route and in scenic rural grounds. Run by Prestige Care Group, it can provide nursing care for a person living with dementia or related syndrome and is governed by person-centred… Read more about Middleton Manor Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 83 Rooms

The Prestige Group Reviews (354)

9.2

The Prestige Group has a Group Review Score of 9.2 (9.157) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Prestige Group must have a Review Score.

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Review of

Merlin Manor Care Centre

from Marjorie H (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very good, staff are exceptional. Very helpful and caring. They deal with problems if you have any, promptly.
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Review of

Merlin Manor Care Centre

from A G (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would recommend this home, my mum is cared for and looked after well. Staff are all friendly and very helpful.
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Review of

Merlin Manor Care Centre

from Brenda F (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff to be very caring towards their residents. Nothing has been too much trouble for them.
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Review of

Sand Banks Care Centre

from Cathrine F (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel this is an excellent care home-I looked round multiple homes and was struck by the fact that the residents looked secure and content and the staff were not stressed. The staff are very skilled, person centred and handle challenging behaviour from residents protecting their dignity and quickly
diffusing with kindness. They have been amazing with my mum in the dementia unit-for the first time in so long my mum has enjoyed herself and been happy doing activities and chatting to staff! Staff are persistent with GPs in getting residents looked at and very aware in changes of behaviour or any symptoms that need to be addressed. They are patient, friendly and empathetic to the residents and families, I have visited all hours and the care is always great. The home itself is lovely but its the staff who make it so wonderful, I am so grateful to them for looking after my mum and making her smile again.
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Review of

Merlin Manor Care Centre

from R A (Niece of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are really pleased with the care my uncle is receiving in Merlin Manor. The building and resident rooms/bathrooms are spotless. The care delivered is exceptional, my uncle is really pleased with the staff, they are lovely, nothing is too much trouble. Probably one of the nicest care homes I've visited
(I'm a retired social worker), everything is 100%!
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Review of

Roseville Care Centre

from Ann K (Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after. Workers are kind and look after you. Food good.
Reply from Julie Armstrong, Home Manager at Roseville Care Centre

Thank you for your for taking the time to compete the review

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Review of

Merlin Manor Care Centre

from Ann M (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Merlin Manor for just over a year and has been treated with care and dignity. The carers are excellent, nothing is too much trouble, always helpful and kind to my husband and to all his family.
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Review of

Merlin Manor Care Centre

from Julie B (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is on floor 2. I can't fault the staff for the care they give to my dad. They show so much care towards his needs and his temperament. We appreciate everything you do for him everyday.
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Review of

Middleton Manor Care Centre

from M T (Son-in-law of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother in law's care in her last few months at Middleton Manor before my wife made the decision to find her mum a more suitable home was unacceptable.
My wife was keeping her mum at this care home in hope it would sort through it's major issues but after months of being patient it was getting much
worse. Making sure that the correct people are looking after our most vulnerable people should be priority. Anyone who is reading this will know putting your nearest and dearest into care is one of the hardest decisions to make and when you feel your unable to come home and be happy that the care is to an acceptable level then something is very wrong. But my advice would be to find another care home because the difference has been outstanding.
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Review of

Roseville Care Centre

from Susan K (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Issues began with a high turnover of regular staff. Sometimes staff talking among themselves whilst jobs need to be done.
Food doesn't really meet mams needs, she has a bland diet, but for the money she is paying for the good is appalling, most times its cold and repetitive. Some of the carers give
mam her drink but they give it too fast, so it spills down her chin sometimes the bed us half down when feeding. When mam falls they don't get picked up straight away, sometimes they say she slipped when she fell.
Those of the staff are friendly and happy to see you.
Reply from Julie Armstrong, Home Manager at Roseville Care Centre

Thank you for shearing your feedback. We truly sorry to hear that your experience with our care home has not met with your expectations. Providing compassionate, high- quality care is something we take seriously, and its clear we fell short in your case. We'd appreciate the opportunity to learn more about what happened so we can address it directly and ensure it doesn't happen again. Your experience matter to us and we're committed to doing better.

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Review of

Middleton Manor Care Centre

from M F (Son of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent her final months of her life at Middleton Manor (17 months). During her last days the home provided mam with the utmost care and welcomed and facilitated our family whilst visiting. The staff were no less than amazing. The new management have improved the general running and functioning
of the facility no end and the current team are the most caring set of people we as a family could ever of wished for.
Reply from Rachel Cullen, Operations Manager at Middleton Manor Care Centre

Thank you so much for your positive feedback. I will share this with the team at Middleton Manor.

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Review of

Middleton Manor Care Centre

from A R (Sister of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My sister was a resident at this care home for just over two years, we were told it was a general nursing unit which was what she needed.
The unit started to slowly get more residents, but mostly EMI residents who could be quite troublesome and my sister is bed bound unable to defend herself, however
she coped with the situation very well.
Eventually she was moved to a completely different section of the building as we were told general nursing should not be mixed with EMI residents. We didn't want her to move to become isolated which is what happened. Then old management left.
This is when the real problems started and it became extremely worrying, my sister wasn't getting proper nursing care at all. Medication errors/delays. Lack of any care compassion and understanding resulting in my sister becoming very unwell. Lack of strong leadership.
My sisters last few months in this care home and the things we have witnessed has been utterly shocking.
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Review of

Middleton Manor Care Centre

from J T (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum was a resident for just over two years at Middleton manor mostly happy times, however The past two months have been nothing short of horrific.
We did try to work through issues but they become extremely worrying to say the least.
Mum is in a new home and it's so nice to see her laughing again.
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Review of

Merlin Manor Care Centre

from B T (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Merlin Manor since January 2023. She passed on25th March 2025. I can't fault the staff. She has been cared for with love, dignity + respect. The staff couldn't do enough for her and us as a family making mums last day as easy as possible.
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Review of

Roseville Care Centre

from S C (Sister of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
While most of the carers are 'caring and professional' in their daily duties, some are not and seem to show no interest in the personal needs of residents.
Management are less than adequate when approached with issued and only offer a verbal apology with no real results in action. Do they have "quality"
polices in place?
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Review of

Roseville Care Centre

from Karen F (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
Very poor, some carers wonderful but others not trained and couldn't care less. Many complaints made but things just get repeated like left to mess beds because carers "too busy" awful meals, having to wait ages for a drink, hoist breaking down mid lift to toilet, poor hygiene from some staff who "don't
do gloves" the list goes on.
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Review of

Sand Banks Care Centre

from F B (Relative of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment that he was admitted to Sandbanks, he was treated with care, compassion and dignity. The staff on the floor where he was cared for always went above their duties to help and this applies to the management team aswell. We were always kept in the loop as to the care and condition and when
he passed away his passing was in comfort and dignity. A wonderful place with wonderful staff.
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Review of

Sand Banks Care Centre

from A B (Niece of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff who were involved in the care went above and beyond my expectations in the care of my uncle. They were friendly and explained the changes in the care as the illness progressed. When he passed away they treat him with dignity and were very compassionate to the family. we couldn't fault
them at all.
Reply from Leanne Manson, Manager at Sand Banks Care Centre

Thank you for your kind words it is much appreciated

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Review of

Merlin Manor Care Centre

from M T (Daughter-in-law of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother-in-law became a resident at Merlin Manor I have always been very happy with her care. All members of staff have treat her with dignity and respect. Everything we have asked for has been given. Especially if we have had a special occasion e.g. this week our family was here from a different
part of the country and a table was set out specially for us to have lunch with her. It was great. The manager gives her all to residents and families. 10/10.
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Review of

Merlin Manor Care Centre

from L T (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother has been in Merlin Manor care home I have been extremely impressed with the care and service provided!
I have no issues with this care home and would recommend to anyone.
The manager of this home has done a wonderful job and should be recognised.
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Awards / Recognitions (0)

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Frequently Asked Questions about The Prestige Group

How many Care Homes does The Prestige Group own?

The Prestige Group own 7 Care Homes.

Which The Prestige Group Care Homes have the highest review score?

Merlin Manor Care Centre, Sand Banks Care Centre & Yew Tree Care Centre have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Prestige Group to verify any information. View our terms and conditions. The Prestige Group has a Platinum Service – more info.