How many Care Homes does The Prestige Group own?

The Prestige Group own 7 Care Homes.

Which The Prestige Group Care Homes have the highest review score?

Merlin Manor Care Centre , Sand Banks Care Centre & Yew Tree Care Centre have the highest review score.

The Prestige Group | 7 Care Homes

Review of
Merlin Manor Care Centre
from J F (Husband of Resident) published on 31 October 2025 Submitted via Postal Card • Report

Overall Experience

All the staff really care about the welfare of the residents. The activities team bring in a variety of entertainers to stimulate and entertain the residents. The building facilities are well-maintained and clean. I am happy that my wife is a resident in this home.

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Review of
Roseville Care Centre
from E R (Brother of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

I have found staff at Roseville to be caring, very hard working and genuinely dedicated to making life comfortable and enjoyable for residents. The social activities/entertainment team are wonderful. The facilities are excellent and cleanliness is good.
The staff/care assistants/cleaners/maintenance

really go the extra mile.
All round excellent place to stay.

Reply from Julie Armstrong, Home Manager at Roseville Care Centre

Thank you for taking the time to complete this review

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Review of
Parkville Care Centre
from G M (Civil Partner of Resident) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Assisted elderly and vulnerable clients with daily living activities including personal care, meal preparation, and medication reminders.
      Provided emotional support and companionship, helping reduce isolation and improve wellbeing.
      Maintained a clean, safe, and comfortable living environment.
      Worked

with families and healthcare professionals to ensure care plans were followed.
Demonstrated patience, empathy, and strong communication while supporting clients with dignity and respect.

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Review of
Roseville Care Centre
from C M (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

My experience over the past 5 1/2 years has always remained the same: amazing care home in all aspects. Currently, my dad is in nursing care, and the staff could not be more amazing. Their care, compassion, empathy and ability to care for my dad are very much appreciated. Thank you.

Reply from Julie Armstrong, Home Manager at Roseville Care Centre

Thank you for taking the time to complete this review

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Review of
Merlin Manor Care Centre
from Marjorie H (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

The home is very good, staff are exceptional. Very helpful and caring. They deal with problems if you have any, promptly.

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Review of
Merlin Manor Care Centre
from A G (Daughter of Resident) published on 5 September 2025 Submitted via Postal Card • Report

Overall Experience

I would recommend this home, my mum is cared for and looked after well. Staff are all friendly and very helpful.

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Review of
Merlin Manor Care Centre
from Brenda F (Daughter of Resident) published on 4 September 2025 Submitted via Postal Card • Report

Overall Experience

I have found all the staff to be very caring towards their residents. Nothing has been too much trouble for them.

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Review of
Sand Banks Care Centre
from Cathrine F (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report

Overall Experience

I feel this is an excellent care home-I looked round multiple homes and was struck by the fact that the residents looked secure and content and the staff were not stressed. The staff are very skilled, person centred and handle challenging behaviour from residents protecting their dignity and quickly

diffusing with kindness. They have been amazing with my mum in the dementia unit-for the first time in so long my mum has enjoyed herself and been happy doing activities and chatting to staff! Staff are persistent with GPs in getting residents looked at and very aware in changes of behaviour or any symptoms that need to be addressed. They are patient, friendly and empathetic to the residents and families, I have visited all hours and the care is always great. The home itself is lovely but its the staff who make it so wonderful, I am so grateful to them for looking after my mum and making her smile again.

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Review of
Merlin Manor Care Centre
from R A (Niece of Resident) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

We are really pleased with the care my uncle is receiving in Merlin Manor. The building and resident rooms/bathrooms are spotless. The care delivered is exceptional, my uncle is really pleased with the staff, they are lovely, nothing is too much trouble. Probably one of the nicest care homes I've visited

(I'm a retired social worker), everything is 100%!

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Review of
Roseville Care Centre
from Ann K (Resident) published on 27 August 2025 Submitted via Postal Card • Report

Overall Experience

Well looked after. Workers are kind and look after you. Food good.

Reply from Julie Armstrong, Home Manager at Roseville Care Centre

Thank you for your for taking the time to compete the review

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Review of
Merlin Manor Care Centre
from Ann M (Wife of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been in Merlin Manor for just over a year and has been treated with care and dignity. The carers are excellent, nothing is too much trouble, always helpful and kind to my husband and to all his family.

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Review of
Merlin Manor Care Centre
from Julie B (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report

Overall Experience

My dad is on floor 2. I can't fault the staff for the care they give to my dad. They show so much care towards his needs and his temperament. We appreciate everything you do for him everyday.

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Review of
Middleton Manor Care Centre
from M T (Son-in-law of Resident) published on 3 June 2025 Submitted via Website • Report

Overall Experience

My mother in law's care in her last few months at Middleton Manor before my wife made the decision to find her mum a more suitable home was unacceptable.
My wife was keeping her mum at this care home in hope it would sort through it's major issues but after months of being patient it was getting much

worse. Making sure that the correct people are looking after our most vulnerable people should be priority. Anyone who is reading this will know putting your nearest and dearest into care is one of the hardest decisions to make and when you feel your unable to come home and be happy that the care is to an acceptable level then something is very wrong. But my advice would be to find another care home because the difference has been outstanding.

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Review of
Roseville Care Centre
from Susan K (Daughter of Resident) published on 29 May 2025 Submitted via Postal Card • Report

Overall Experience

Issues began with a high turnover of regular staff. Sometimes staff talking among themselves whilst jobs need to be done.
Food doesn't really meet mams needs, she has a bland diet, but for the money she is paying for the good is appalling, most times its cold and repetitive. Some of the carers give

mam her drink but they give it too fast, so it spills down her chin sometimes the bed us half down when feeding. When mam falls they don't get picked up straight away, sometimes they say she slipped when she fell.
Those of the staff are friendly and happy to see you.

Reply from Julie Armstrong, Home Manager at Roseville Care Centre

Thank you for shearing your feedback. We truly sorry to hear that your experience with our care home has not met with your expectations. Providing compassionate, high- quality care is something we…read more

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Review of
Middleton Manor Care Centre
from M F (Son of Resident) published on 27 May 2025 Submitted via Postal Card • Report

Overall Experience

My mother spent her final months of her life at Middleton Manor (17 months). During her last days the home provided mam with the utmost care and welcomed and facilitated our family whilst visiting. The staff were no less than amazing. The new management have improved the general running and functioning

of the facility no end and the current team are the most caring set of people we as a family could ever of wished for.

Reply from Rachel Cullen, Operations Manager at Middleton Manor Care Centre

Thank you so much for your positive feedback. I will share this with the team at Middleton Manor.

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Review of
Middleton Manor Care Centre
from A R (Sister of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

My sister was a resident at this care home for just over two years, we were told it was a general nursing unit which was what she needed.
The unit started to slowly get more residents, but mostly EMI residents who could be quite troublesome and my sister is bed bound unable to defend herself, however

she coped with the situation very well.
Eventually she was moved to a completely different section of the building as we were told general nursing should not be mixed with EMI residents. We didn't want her to move to become isolated which is what happened. Then old management left.
This is when the real problems started and it became extremely worrying, my sister wasn't getting proper nursing care at all. Medication errors/delays. Lack of any care compassion and understanding resulting in my sister becoming very unwell. Lack of strong leadership.
My sisters last few months in this care home and the things we have witnessed has been utterly shocking.

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Review of
Middleton Manor Care Centre
from J T (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report

Overall Experience

Mum was a resident for just over two years at Middleton manor mostly happy times, however The past two months have been nothing short of horrific.
We did try to work through issues but they become extremely worrying to say the least.
Mum is in a new home and it's so nice to see her laughing again.

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Review of
Merlin Manor Care Centre
from B T (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been in Merlin Manor since January 2023. She passed on25th March 2025. I can't fault the staff. She has been cared for with love, dignity + respect. The staff couldn't do enough for her and us as a family making mums last day as easy as possible.

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Review of
Roseville Care Centre
from S C (Sister of Resident) published on 17 April 2025 Submitted via Postal Card • Report

Overall Experience

While most of the carers are 'caring and professional' in their daily duties, some are not and seem to show no interest in the personal needs of residents.
Management are less than adequate when approached with issued and only offer a verbal apology with no real results in action. Do they have "quality"

polices in place?

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Review of
Roseville Care Centre
from Karen F (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

Very poor, some carers wonderful but others not trained and couldn't care less. Many complaints made but things just get repeated like left to mess beds because carers "too busy" awful meals, having to wait ages for a drink, hoist breaking down mid lift to toilet, poor hygiene from some staff who "don't

do gloves" the list goes on.

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Care Homes Owned by The Prestige Group

The Prestige Group Locations (7)

The Prestige Group Reviews (357)

Merlin Manor Care Centre

Roseville Care Centre

Parkville Care Centre

Roseville Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Sand Banks Care Centre

Merlin Manor Care Centre

Roseville Care Centre

Merlin Manor Care Centre

Merlin Manor Care Centre

Middleton Manor Care Centre

Roseville Care Centre

Middleton Manor Care Centre

Middleton Manor Care Centre

Middleton Manor Care Centre

Merlin Manor Care Centre

Roseville Care Centre

Roseville Care Centre

Awards / Recognitions (0)

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How many Care Homes does The Prestige Group own?

Which The Prestige Group Care Homes have the highest review score?

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