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Care Homes Owned by The Prestige Group

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8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Prestige Group
The Prestige Group provides high quality care and attention to all of its care home residents.

Operating care homes in Middlesbrough, Redcar, Hartlepool, Stockton on Tees and near Darlington, the care provider gives support and meets residents’ physical, emotional and social needs.

Staff are like family to residents and like to laugh with them, talk to them and comfort them.

Residents have a sense of belonging and the care homes offer a positive and relaxed environment for all.

The Prestige Group Locations (8)

8 Care Homes owned by The Prestige Group
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Merlin Manor Care Centre

Merlin Way, Hartlepool TS26 0BF 

9.7 102 reviews
"I couldn't ask for a better home for my mother. The staff and facilities are all first class. Merlin Manor is a wonderful place.…"   Read all 102 reviews
Location Type Care Home

Merlin Manor Care Centre is located in Hartlepool and offers residential care as well as nursing care. This purpose built care home offers personalised care in a modern environment and operates on the ethos that every resident is unique. It has… Read more about Merlin Manor Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 94 Rooms
Sand Banks Care Centre

33-37 Kirkleatham Street, Coatham, Redcar TS10 1QH 

9.5 90 reviews
"Mum has been at Sand Banks Care Centre since Feb 2025. From the first visit & meeting, we had a good feeling about the place. The staff are…"   Read all 90 reviews
Location Type Care Home

In this superbly situated 77 room, large and spacious care centre, with wonderful, open access, very large gardens, where every need is the staff's pleasure. Offering residential type care (personal care) and nursing care for people of 60+ including… Read more about Sand Banks Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 77 Rooms
Yewtree Grange Care Centre

Yewtree Avenue, Redcar TS10 4QN 

9.4 6 reviews
"I am very satisfied with the care Joe is given at Yew Tree. He has progressed since he moved there in June and walks up and down with his…"   Read all 6 reviews
Location Type Care Home

Yewtree Grange Care Centre in Redcar cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Staff treat residents with dignity and respect. Social activities are organised for… Read more about Yewtree Grange Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 25 Rooms
Yew Tree Care Centre

Yew Tree Avenue, Redcar TS10 4QG 

8.8 61 reviews
"My dad has been cared for in Yew Tree Grange and Yew Tree Care Home for aprx 15 months. Dad has been well cared for since moving to Yew…"   Read all 61 reviews
Location Type Care Home

Yew Tree Care Centre is situated in the scenic Tees Valley countryside between the border of North Yorkshire and County Durham. The home is within proximity of the seaside towns of Redcar and Saltburn-by-the-Sea. The care home offers nursing care,… Read more about Yew Tree Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 76 Rooms
Parkville Care Centre

Walpole Street, Middlesbrough TS1 4HA 

8.8 39 reviews
"All staff, including the admin, are always friendly. Care staff treat my Mam with dignity and respect, and I am happy with the care my Mam…"   Read all 39 reviews
Location Type Care Home

Parkville Care Centre is a ninety-four bedroom care centre located in Middlesborough, that combines a comfortable and charming setting with the skills of professional and dedicated nurses and carers. The centre now boasts the prestige groups 1st… Read more about Parkville Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 94 Rooms
Roseville Care Centre

Blair Avenue, Ingleby Barwick, Stockton-on-Tees TS17 5BL 

8.6 59 reviews
"The care has been exceptional since my mam went onto palliative care. Nothing is too much. They have talked us through every process with a…"   Read all 59 reviews
Location Type Care Home

The Care Centre combines exceptional architectural design with carefully considered interiors, creating a welcoming and comfortable environment for all residents. Every aspect of the home has been thoughtfully designed to support the wellbeing, safety,… Read more about Roseville Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 103 Rooms
Middleton Manor Care Centre

Middleton St George, Darlington DL2 1TS 

7.5 38 reviews
"I was very happy with the original management team but on my recent visit saw that the new team have made many improvements. The level of…"   Read all 38 reviews
Location Type Care Home

Middleton Manor Care Centre is located just outside Darlington, on the airport route and in scenic rural grounds. Run by Prestige Care Group, it can provide nursing care for a person living with dementia or related syndrome and is governed by person-centred… Read more about Middleton Manor Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 83 Rooms
West Lodge Care Home

Peases West, Billy Row, Crook DL15 9SY 

Location Type Care Home
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Palliative Care
  • 60 Rooms
  • from £903 / week

The Prestige Group Reviews (395)

8.9

The Prestige Group has a Group Review Score of 8.9 (8.918) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Prestige Group must have a Review Score.

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Review of

Merlin Manor Care Centre

from B P (Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the overall experience of the whole its service is marvelous it is good value for money, security is marvelous, nothing too much for them its clean and tidy in always good do you anything you want is no trouble. The overall cleanliness is absolutely high standard, and you are treated with dignity.
Reply from Mandy Hurst, Head of Operations at Merlin Manor Care CentreThank you for taking the time to review the care you are receiving in the care home. We really appreciate your feedback and this helps us to improve the quality of care and support your receive.
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Review of

Merlin Manor Care Centre

from Marion W (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just sitting with the residents enjoying the children's group.
A room of smiling faces, children and residents!
Reply from Mandy Hurst, Head of Operations at Merlin Manor Care CentreThank you for taking the time to complete a review of the home we greatly appreciate this and allows us opportunity to make improvements to our services.
It is lovely to hear your loved one is enjoying life in the home.
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Review of

Merlin Manor Care Centre

from Gladys W (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very upset that my husband had to go into a home but we couldn't have picked a better one, he has settled well (due to the staff) which I am very grateful for.
Reply from Mandy Hurst, Head of Operations at Merlin Manor Care CentreThank you for taking the time to complete a review of the service, we really appreciate the feedback and supports us with any improvements. I am pleased to know your husband has settled and you are happy with him being in the home. Carole and the team continue to provide excellent care and support.
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Review of

Merlin Manor Care Centre

from Julie H (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled really well since arriving in the home. Due to the amazing staff! It has put our family's mind at ease tremendously.
Reply from Mandy Hurst, head of Operations at Merlin Manor Care CentreThank you for taking the time to provide a review of our service, we really appreciate the feedback provided. We are pleased to hear your dad has settled well and you are happy with the amazing care provided. The team provide excellent support guided by Carole's leadership.
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Review of

Merlin Manor Care Centre

from Margaret T (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care given to my mother in law. She is always treat with respect and dignity at all times.
We are always kept informed of any changes.
The manager is always very approachable and is an excellent manager.
Reply from Mandy Hurst, head of Operations at Merlin Manor Care CentreThank you for taking the time to complete this review we really appreciate the feedback on our homes. I am pleased that you are happy with the care and support your mum in law is receiving. As a team we endeavour to provide good quality care and Carole and her team provide excellent support.
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Review of

Merlin Manor Care Centre

from Paul T (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't ask for a better home for my mother. The staff and facilities are all first class. Merlin Manor is a wonderful place.
Reply from Mandy Hurst, head of Operations at Merlin Manor Care CentreI would like to take this opportunity to thank you for taking the time to complete this review as your feedback is very important to us. I am pleased to find that that you are very happy with the care provided. We pride ourselves on the team that we have created and the exceptional leadership by Carole.
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Review of

Roseville Care Centre

from Teresa Y (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care has been exceptional since my mam went onto palliative care. Nothing is too much. They have talked us through every process with a lot of patience and care and the care mam has recieved has never been too much. They have also looked after the family making sure we are comfortable in Moms room
as shes reaching end of life.
Reply from mark mounter, operation manager at Roseville Care CentreHello and thank you so much for this amazing feedback, this truly means the world to all of the staff here at Roseville thank you.
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Review of

Merlin Manor Care Centre

from C M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Myself and my family are very happy with the care our mother is receiving in Merlin Manor. She is also very happy to be here and is content with her care, the staff and the food. We have no worries about our mother since she moved into Merlin Manor.
Reply from Mandy Hurst, head of Operations at Merlin Manor Care CentreI would like to take this opportunity to thank you for taking the time to complete this review as your feedback is very important to us. I am pleased to find that that your mother is very happy in our home and that she is enjoying the care and support from the staff team. We pride ourselves on the team that we have created and the exceptional leadership by Carole.
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Review of

Merlin Manor Care Centre

from Geoffrey W (Son-in-law of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum in law Agnes is having so much more social interaction since she moved into Merlin Manor. Today she has been to the cafe for coffee and cake. Yesterday she spent the morning dancing to music and the afternoon enjoying watching the under 4s playing including her very own great granddaughter. She
seems very content.
Reply from Mandy Hurst, head of Operations at Merlin Manor Care CentreI would like to take this opportunity to thank you for taking the time to complete this review as your feedback is very important to us. I am pleased to find that that your mum in law is very happy in our home and she is enjoying the social opportunities. We pride ourselves on the team that we have created and the exceptional leadership by Carole.
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Review of

Merlin Manor Care Centre

from S D (Granddaughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found that since my nana has been in Merlin Manor, the care and the staff have improved significantly.
The staff are always helpful, pleasant and professional.
Reply from Mandy Hurst, Head of Operations at Merlin Manor Care CentreThank you for taking the time to leave a review about the care of your relative at Merlin Manor. We are happy that you feel the care provided is professional and pleasant We will continue to strive to provide the highest quality of care and support to our residents and staff.
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Review of

Merlin Manor Care Centre

from V A (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received is excellent, most members of the team (those I have met) feel like family members and go above and beyond for my mum.
When mum first arrived, it took time for me to accept the situation, however I was supported and considered as important too. The senior team are brilliant, the
care staff carrying out day to day care look after her every need and keep us informed. They are funny, kind and accepting of mum.
Reply from Mandy Hurst, Head of Operations at Merlin Manor Care CentreThank you for taking the time to leave a review about home. We are pleased that you feel that your mum is receiving excellent care and the team are going above and beyond. We continue to strive to provide high quality care for your mum and other residents.
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Review of

Roseville Care Centre

from P R (Son of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sam is part of the domestic staff but she goes above and beyond the call of her duties to bring love, care and attentive. She has known my mother for many years and always takes time to chat and cheer her up in any spare moment of her busy day. Mam's room is always spotless as well. So thank you Sam
and God bless you for your loving kindness.
Reply from mark mounter, operation manager at Roseville Care CentreThank you so much for such amazing feedback, i will ensure Sam knows about this review. thank you again it means so much.
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Review of

Sand Banks Care Centre

from Sarah D (Daughter of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Sand Banks Care Centre since Feb 2025. From the first visit & meeting, we had a good feeling about the place. The staff are always welcoming & friendly. They treat mum with patience & kindness & have a good sense of humour which is essential. Mum has settled well, the staff have taken
the time to get to know her & understand likes & dislikes. It's a weight off our minds knowing that she is safe & well cared for.
Reply from Lynn Maddison, Operations Manager at Sand Banks Care CentreI would like to take the opportunity to thank you for taking the time to complete a review for our home. We pride ourselves on the warm homely atmosphere in our home, and the kind caring staff who are part of our team. We take feedback very seriously and we always seek to improve, and we would welcome you reaching out to the Home Manager to explore how we can improve our service to be 5* in all areas.
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Review of

Roseville Care Centre

from Eric R (Brother of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was a resident in Rosevilee Care Centre for 8-10 months in 2025, prior to him passing away at the end of the year. He built up an amazing rapport with his immediate team of carers. He loved them and they loved him. The level of care was excellent. They were friendly, approachable and informative.
My brother was very happy considering his situation and we were happy with his care. He was treated with dignity right up to the end.
Reply from mark mounter, operation manager at Roseville Care CentreThank you so much for taking the time to share such a lovely review. Your kind words mean a great deal to us, and I will make sure to share them with the entire staff team. It's incredibly rewarding for us to know that our efforts are appreciated, and your feedback will motivate the team to continue providing the best service possible. Thank you again for your thoughtfulness and support-it truly makes a difference!
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Review of

Merlin Manor Care Centre

from P L (Son-in-law of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit the home occasionally and it always appears to be a nice friendly environment and Tony seems to be content. Food looks good and the layout of the home is good. His room is quite good and he seems happy with it.
Reply from Lynn Maddison, Operations Manager at Merlin Manor Care CentreI would like to thank you for taking the time to review our care home and we take feedback very seriously and use it as an opportunity to improve our home further. I am happy that you feel that our home is friendly and your friend is content, but I would like to take the opportunity for you to reach out to the Home Manager to provide more detailed feedback as to how the areas where we have not met your expectations can be further improved so that we can achieve excellence.
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Review of

Merlin Manor Care Centre

from R L (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Merlin Manor is a lovely, spacious care home. My dad is very happy in Merlin Manor, he loves the food and the staff. The staff are all friendly, caring and professional. They take really good care of my dad. Carol, who runs the care home, is very approachable and is very involved with the residents
and their care.
Reply from Lynn Maddison, Operations Manager at Merlin Manor Care CentreI would like to take this opportunity to thank you for taking the time to complete this review as your feedback is very important to us. I am pleased to find that that your Dad is very happy in our home and that he is enjoying spending time with our exceptional team. We pride ourselves on the team that we have created and the exceptional leadership by Carol.
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Review of

Merlin Manor Care Centre

from B H (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care home in general is very good but do need to have more communication with family as sometimes thing are said that is not needed to say, and be more informative about there health and things that may need doing regarding health care. On the whole v. good but can be made better, + improvement made.
The staff are v. good as this is a big care home and a lot to do with the staff they have got working.
Reply from Lynn Maddison, Chief Operating Officer at Merlin Manor Care CentreI would like to thank you for taking the time to review our care home and we take feedback very seriously and use it as an opportunity to improve our home further. I am happy that you feel that our home is overall very good, but would like to take the opportunity for you to reach out to the Home Manager to provide more detailed feedback as to how the areas where we have not met your expectations can be further improved so that we can achieve excellence.
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Review of

Roseville Care Centre

from Karen F (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
If I had the choice again I would never send anyone I love to this place. Although some staff are really good, a lot of staff simply don't care, are not trained properly, and can't speak English in a way some elderly people can understand. There are also not enough staff, my poor mum with bowel cancer
regularly has to wait ages for the toilet. Food is disgusting and on top of what we pay we have to take food in. The list is endless - not enough space!
Reply from mark mounter, operation manager at Roseville Care CentreThank you for sharing your comments. We are sorry to hear that your experience did not reflect the standards and values we aim to uphold, and we appreciate you taking the time to provide your perspective.
We are pleased to hear that you found some members of our team to be caring and supportive. Our staff work hard in challenging circumstances, and we continue to invest in training, staffing, and communication to meet the diverse needs of our residents. We recognise that caring for individuals with complex medical conditions can present difficulties, and we do our best to manage these while maintaining dignity and respect at all times. We would like to reassure you that the home has an open-door policy, and the management team encourages the raising of any concerns at the time so they can be addressed promptly. We are sorry that you were unable to do this during your experience.
Your feedback has been noted and will be considered as part of our ongoing reviews of services.
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Review of

Merlin Manor Care Centre

from Anita W (Wife of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Merlin Manor is a very bright, modern nursing home, it has a very relaxed feel and the staff are friendly and always happy to help, the food is good and always varied, Tony always enjoys and clears his plate. Everywhere is kept clean and tidy. Tony enjoys joining in my fun things that are going on
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Review of

Merlin Manor Care Centre

from S R (Son of Resident) published on 14 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having tried two previous care home within the Hartlepool area, my mother's placement at Merlin Manor has proven to be by far the best choice. The care and support she has received has been of a really high standard with the staff and management always willing to go the extra mile, whatever our requests.
In our experience the entertainment is really good and helps so much with my mother too. A special mention to Josh, who is one of the seniors.
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Awards / Recognitions (0)

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Frequently Asked Questions about The Prestige Group

Costs for care homes owned by The Prestige Group

Average costs per week for care homes owned by The Prestige Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Prestige Group, based on 2 out of 8 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,181
Residential Dementia Care £1,536
Nursing Care £1,573
Nursing Dementia Care £1,635
All Care Types £1,181
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does The Prestige Group own?

The Prestige Group own 8 Care Homes.

Which The Prestige Group Care Homes have the highest review score?

Merlin Manor Care Centre, Sand Banks Care Centre & Yewtree Grange Care Centre have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Prestige Group to verify any information. View our terms and conditions. The Prestige Group has a Platinum Service – more info.