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Care Homes Owned by The Prestige Group

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Prestige Group
The Prestige Group provides high quality care and attention to all of its care home residents.

Operating care homes in Middlesbrough, Redcar, Hartlepool, Stockton on Tees and near Darlington, the care provider gives support and meets residents’ physical, emotional and social needs.

Staff are like family to residents and like to laugh with them, talk to them and comfort them.

Residents have a sense of belonging and the care homes offer a positive and relaxed environment for all.

The Prestige Group Locations (9)

 - Browse 9 Care Homes owned by The Prestige Group
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Merlin Manor Care Centre
Merlin Way, Hartlepool TS26 0BF 
9.8 107 reviews
Merlin Manor Care Centre, Hartlepool, Cleveland & Teesside
"Since my dad came here three weeks ago, I have noticed how happy and settled he is. The staff are brilliant, nothing is too much for them.…"   Read all 107 reviews
  • from £1,312 / week
  • 94 Rooms
Location Type Care Home

Merlin Manor Care Centre is located in Hartlepool and offers residential care as well as nursing care. This purpose built care home offers personalised care in a modern environment and operates on ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Yewtree Grange Care Centre
Yewtree Avenue, Redcar TS10 4QN 
9.4 6 reviews
Yewtree Grange Care Centre, Redcar, Cleveland & Teesside
"I am very satisfied with the care Joe is given at Yew Tree. He has progressed since he moved there in June and walks up and down with his…"   Read all 6 reviews
  • from £1,554 / week
  • 25 Rooms
Location Type Care Home

Yewtree Grange Care Centre in Redcar cares for people with compassion and respect. Trained, friendly staff support people with their individual care needs. Staff treat residents with dignity and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Sand Banks Care Centre
33-37 Kirkleatham Street, Coatham, Redcar TS10 1QH 
9.4 92 reviews
Sand Banks Care Centre, Redcar, Cleveland & Teesside
"I was very worried prior to my wife's admission to this care facility. Fortunately, these have been very much unfounded. The staff are,…"   Read all 92 reviews
  • from £1,367 / week
  • 77 Rooms
Location Type Care Home

In this superbly situated 77 room, large and spacious care centre, with wonderful, open access, very large gardens, where every need is the staff's pleasure. Offering residential type care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Parkville Care Centre
Walpole Street, Middlesbrough TS1 4HA 
9.0 41 reviews
Parkville Care Centre, Middlesbrough, Cleveland & Teesside
"Care staff are friendly, can't do enough to help, management are so friendly and door is always open and available to talk. Diamond Unit is…"   Read all 41 reviews
  • from £1,127 / week
  • 94 Rooms
Location Type Care Home

Parkville Care Centre is a ninety-four bedroom care centre located in Middlesborough, that combines a comfortable and charming setting with the skills of professional and dedicated nurses and carers. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Yew Tree Care Centre
Yew Tree Avenue, Redcar TS10 4QG 
8.7 61 reviews
Yew Tree Care Centre, Redcar, Cleveland & Teesside
"My dad has been cared for in Yew Tree Grange and Yew Tree Care Home for aprx 15 months. Dad has been well cared for since moving to Yew…"   Read all 61 reviews
  • from £1,554 / week
  • 76 Rooms
Location Type Care Home

Yew Tree Care Centre is situated in the scenic Tees Valley countryside between the border of North Yorkshire and County Durham. The home is within proximity of the seaside towns of Redcar and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Roseville Care Centre
Blair Avenue, Ingleby Barwick, Stockton-on-Tees TS17 5BL 
8.6 61 reviews
Roseville Care Centre, Stockton-on-Tees, Cleveland & Teesside
"We have found the nursing care to be excellent. The staff are lovely and very friendly. Any issues are dealt with discreetly and…"   Read all 61 reviews
  • from £1,367 / week
  • 103 Rooms
Location Type Care Home

The Care Centre combines exceptional architectural design with carefully considered interiors, creating a welcoming and comfortable environment for all residents. Every aspect of the home has been ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
West Lodge Care Home
Peases West, Billy Row, Crook DL15 9SY 
8.3 2 reviews
West Lodge Care Home, Crook, Durham
"My husband had a bad experience in a different care home and refused to go into respite again. When we were offered West Lodge he was more…"   Read all 2 reviews
  • from £1,060 / week
  • 60 Rooms
Location Type Care Home

Welcome to West Lodge Care Home, a trusted residential care service with over 20 years of experience. For more than two decades, the home has been a valued part of the local community, providing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Riverdale Manor Care Centre
Riverdale Manor, Blind Lane, Aiskew DL8 1BW 
8.2 2 reviews
Riverdale Manor Care Centre, Aiskew, North Yorkshire
"I visited Riverdale Manor seeking residential care for my mother, having seen a number of other settings, and I knew from that first visit…"   Read all 2 reviews
  • from £1,400 / week
  • 72 Rooms
Location Type Care Home

A newly built, purpose-designed luxury care centre located in the charming North Yorkshire town of Bedale. As the newest development from the Prestige Care Group, the home aims to raise the standard ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Middleton Manor Care Centre
Middleton St George, Darlington DL2 1TS 
7.5 39 reviews
Middleton Manor Care Centre, Darlington, Durham
"The care all staff showed to both my mum and dad was amazing. After mum passed, dad needed a lot of reassurance, they were so patient and…"   Read all 39 reviews
  • from £1,283 / week
  • 83 Rooms
Location Type Care Home

Middleton Manor Care Centre is located just outside Darlington, on the airport route and in scenic rural grounds. Run by Prestige Care Group, it can provide nursing care for a person living with ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

The Prestige Group Reviews (411)

8.8

The Prestige Group has a Group Review Score of 8.8 (8.763) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Prestige Group must have a Review Score.

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Review of

Riverdale Manor Care Centre

from Melanie E (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Riverdale Manor seeking residential care for my mother, having seen a number of other settings, and I knew from that first visit that she would be exceptionally well cared for.


It was a big step for Mum as she had lived independently but following a number of falls, was no longer safe on

her own.


Mum has been a resident now for nearly a month and she is very happy and comfortable. The whole team have made sure that her needs were met from the first day. They took time to learn about her before she arrived meaning that Mum felt instantly at home.


Mum is reassured that she doesn't have to worry about waiting for help, which had been a problem previously. The team are extremely attentive and patient.


Riverdale Manor really feels like home, family and friends are equally welcomed.


What makes it truly special is that I no longer have to worry about Mum and her safety. I know she's being cared for as if she was family by the entire team at Riverdale Manor.

Reply from Clare Erskine, Home Manager at Riverdale Manor Care CentreThank you so much for your wonderful review of our care home. Mum I know was apprehensive about moving to a new care environment and the team have worked very hard to ensure she feels listened to and respected and used gentle reassurance to give comfort. It is lovely to see her settling so well with us and its wonderful to see her enjoying some activities in the home and slowly growing in confidence. Mum is a fabulous lady with a brilliant sense of humour and the staff and other residents are very much enjoying having her join our family at Riverdale. The whole home team work so hard to ensure that every resident who chooses to live with us feels happy and content. Its fabulous to receive your lovely review as this very much reflects the whole compassionate ethos within Riverdale. Once again thank you so much for your compliments, I will ensure to share with the whole staff team.
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Review of

Merlin Manor Care Centre

from J R (Daughter of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my dad came here three weeks ago, I have noticed how happy and settled he is. The staff are brilliant, nothing is too much for them. My dad joins in with all the activities and enjoys them. I really enjoy my visits here and would recommend this home to anyone.
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Review of

Riverdale Manor Care Centre

from Sarah B (Daughter of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Dad wasn't able to return home after a spell in hospital we visited a number of care homes. None of them felt like a good fit until we walked through the doors of the wonderful Riverdale Manor. Riverdale Manor is a beautifully decorated, purpose built home which is spotlessly clean, spacious
and comfortable. More importantly the manager and staff are excellent Every member of staff I have met has been professional and caring and have treated dad with patience, dignity and a sense of humour. Communication is good and as family we are included in decisions being made about Dad's care. The care offered to him is second to none. The transformation in him in just a few weeks is remarkable. They have got him up on his feet, lifted his spirits and got him engaging in activities. We can rest easy knowing that he is being well looked after. There is always a warm welcome when we visit and staff show us genuine care too. I couldn't recommend Riverdale Manor more highly.
Reply from Clare Erskine, Home Manager at Riverdale Manor Care CentreThank you so much for your lovely review of Riverdale Manor, we very much appreciate your wonderful compliments. Our home is very beautiful and we are very proud to care for our residents in such a fantastic environment. However, our staff are really our greatest asset and as you say are so compassionate and kind and will always go that extra mile for everyone in our care. Your dad is a fabulous gentleman and a real pleasure to support. It has been absolutely marvelous to see him blossom after a long stay in hospital and really start engaging in the many activities within the home. He has truly thrived and continues to make great improvements in his daily life with us and we are very proud of his personal achievements and progression. Once again thank you for trusting us to care for your wonderful dad and I will ensure to share your review with the staff team.
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Review of

Roseville Care Centre

from C D (Daughter of Resident) published on 13 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found the nursing care to be excellent. The staff are lovely and very friendly. Any issues are dealt with discreetly and professionally. A good choice and would highly recommend.
Reply from Mark Mounter, Operation Manager at Roseville Care CentreThank you so much for your kind words and recommendation. We're delighted to hear that you've been happy with the nursing care and support provided by our team. Your feedback means a great deal to us, and we'll be sure to share your lovely comments with the staff.
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Review of

Merlin Manor Care Centre

from K C (Daughter-in-law of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both of my in laws are now residing and being cared for here. My mother in law has been in nursing care since October 25 and her care has allowed her to improve following discharge from hospital. Carers annd nursing staff are friendly and listen and act upon any concerns we have . Her great grandson
on seeing her improvement said ' they have fixed her ' . When her husband needed to move into residential care it was a relief to us that they had a room available for him. There have been good days and bad days along the way but we know that the home is committed to supporting them and us in managing their needs . The home management iare approachable and really know about the needs of residents and strive to ensure that very high standards are maintained. It is pleasing to see high levels of commitment and compassion amongst the whole team involved in providing the care individuals need.
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Review of

Roseville Care Centre

from Paula C (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at this care home go above and beyond day after day. They go the extra mile for not only residents but their families too! The care home manager Mark is a credit to his profession and nothing is ever too much trouble for him. After having several relatives in this home. I would not recommend
anywhere else. Great home, great care, great nursing. Exceptional management. Thank you.
Reply from Mark Mounter, Operation Manager at Roseville Care CentreWe can not thank you enough for this, i really appropriate your comments and will ensure this is shared with all the staff.
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Review of

Middleton Manor Care Centre

from Lynda Y (Daughter of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care all staff showed to both my mum and dad was amazing. After mum passed, dad needed a lot of reassurance, they were so patient and kind.
Reply from Michelle Ffitch, Occupancy Manager at Middleton Manor Care CentreDear Lynda,
Thank you so much for your lovely words. It truly meant a great deal to all of us to care for your mum and in turn your dad, we are very honoured that we could support your family during such an emotional and difficult time.
We are deeply sorry for the loss of your mum. Knowing that our team was able to offer your dad the reassurance, patience and kindness he needed afterwards is incredibly important to us, and your feedback will be shared with the staff who cared for him.
Thank you again for taking the time to leave this review - it means more than you may realise.
With warmest regards,
The Team at Middleton Manor Care Home
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Review of

Sand Banks Care Centre

from Anthony P (Husband of Resident) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very worried prior to my wife's admission to this care facility. Fortunately, these have been very much unfounded. The staff are, without exception, very caring and compassionate towards all residents, not just to my wife. For what has been a very distressing time for me, the care towards my wife
has been very reassuring. Thank you.
Reply from Mandy Hurst, Head of Operations at Sand Banks Care CentreThank you for taking the time to complete this review this is very much appreciated. We value the feedback and provides us with opportunity to review the care provided. it is pleasing to hear that you feel the care and support towards your wife is caring and compassionate, Sarah and the team will continue to provide quality support to your loved one.
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Review of

West Lodge Care Home

from J C (Wife of Resident) published on 2 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband had a bad experience in a different care home and refused to go into respite again. When we were offered West Lodge he was more than happy to go. He said it was like a 5-star hotel and the staff, food were all fantastic, and he wants to go again.
Reply from Amy Hatton, Clinical Deputy Manager at West Lodge Care HomeThank you so much for taking the time to leave a lovely review Janet. Please let us know if you need anything in the future. Amy
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Review of

Sand Banks Care Centre

from Teresa M (Niece of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Extremely friendly atmosphere. Nice and warm. Super helpful staff.
Reply from Mandy Hurst, Head of Operations at Sand Banks Care CentreThank you for taking the time to submit a review, we appreciate this. It is pleasing to hear you feel the home has a friendly atmosphere and staff are helpful. We use these reviews to support Sarah and the team to improve the quality within the home and ensure your loved one is well cared for.
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Review of

Parkville Care Centre

from T C (Relative of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Went to Parkville to visit my husband's cousin. When we arrived we were at door a staff member answered very friendly and smiling. She showed us to cousin's room and asked if we would like a cup of tea or coffee, so polite. Our cousin was so happy, he told us he loves living here, he loves the staff.
Went to the manager's office to ask how he was doing, and they were great, door was open, and they invited us straight in and were so happy and polite.
Reply from Mandy Hurst, Head of Operations at Parkville Care CentreThank you for taking the time to submit your excellent review. We are happy to know you are made to feel welcome in the and that staff are friendly. Kelly and her team provide excellent care and this review will support them to continue to make people welcome in the home and strive for excellent care.
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Review of

Parkville Care Centre

from M C (Cousin of Resident) published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff are friendly, can't do enough to help, management are so friendly and door is always open and available to talk. Diamond Unit is lovely, residents liked to talk to me when I visited my cousin.
Reply from Mandy Hurst, Head of Operations at Parkville Care CentreThank you for taking the time to post a review about Parkville care Home. We really value the feedback and helps to support feedback regarding the quality of the services provided.
It is pleasing to hear you are made to feel welcome when visiting the home. Kelly and her team will continue to provide high quality care for everyone.
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Review of

Merlin Manor Care Centre

from Leslie T (Son of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident here for over two years and I must say we a very pleased with the care she has received
Any issues are delt with promptly and the care is a very high standard
I would recommend this home to anyone
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Review of

Merlin Manor Care Centre

from Carole S (Daughter of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day mum moved to Merlin Manor she has been given the greatest respect and care as if she was the staff's own family. Recently her health deteriorated and the support and what I can only describe as love was shown to mum and myself was amazing.
The attention and support she was given at a
time when she was at the most vulnerable time of her life showed no bounds. Anything she needed was provided in no time; taking care of her needs and wishes. Staff working in care homes rarely get the recognition they deserve for the hard work and effort they put in when caring for residents. I have the greatest respect for team Merlin and would like to say a massive thank you to them for their care and support.
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Review of

West Lodge Care Home

from Andrea P (Daughter of Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents have received exceptional care at West Lodge. The food is excellent, the home is always clean, and well maintained, and the staff are consistently kind, attentive and professional. Most importantly my parents have been treated with genuine dignity and respect at all times. It has given our
family real peace of mind, and we are extremely grateful for the care provided. A big should out to Abby!
Reply from Amy Hatton, Clinical Deputy Manager at West Lodge Care HomeThank you so much for taking the time to post a review Andrea, I am happy to hear your mum and dad enjoyed their stay.
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Review of

Roseville Care Centre

from David R (Son of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mother was in Roseville for the most part of 13 years. She passed away in January aged 96. During that time she has generally received excellent care. During her final weeks, that care has been exceptional. The very genuine carers, domestic staff, cleaners & maintenance personnel were wonderful
to both my mam & the family who kept a 24/7 vigil by her bedside. We can not thank the Roseville team enough for making, what is always a very difficult time, as bearable as possible.
Reply from mark mounter, operation manager at Roseville Care CentreThank you so much for this lovely review, i will share with the team and thank you again it means a lot to us all. thank you Mark
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Review of

Parkville Care Centre

from Julie B (Daughter of Resident) published on 16 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caroline, the activities lad,y is amazing. She knows all the residents and their families and friends. She always includes us in her daily activities. I sometimes feel she is putting so much effort for nothing as she sometimes gets no interaction from the residents. This doesn't deter Caroline though,
she is always upbeat. I was visiting my mum just before Christmas and we all had to pick an elf's name. What a laugh we had. I used to be a catering manager for a large care provider and went to 103 of our homes. I've never met anyone as enthusiastic as Caroline. She's a ray of sunshine.
Reply from Lynn Maddison, Chief Operating Officer at Parkville Care CentreI would like to take the opportunity to thank you for taking the time to complete this review for our home. Here at Prestige we believe that life for our residents should be full, active and fun and it is special people like Caroline who make this possible. We listen to all feedback, and where we can improve we strive to do so. I would appreciate it if you could reach out to the Home Manager to explore what we can do to improve our service further.
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Review of

Merlin Manor Care Centre

from Stuart L (Son-in-law of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law has been here about six months now. Everything about this facility is positive in my opinion:


Staff - Kind, Patient, Friendly and Understanding.
Facilities and Building - Welcoming and inviting to visitors and family members alike.
Food and Dining Areas - Excellent, Comfortable,

Well laid out.
Bedrooms and Living Areas - Comfortable and as much like home as you could possibly expect.
Entertainment and Social Activities - Excellent.


My mother in law has recently joined her husband (On a different floor as she has different needs) and she is settling in really well. I honestly can't say anything bad about Merlin Manor and it's always a pleasure to visit and see how happy my relatives are in there.

Reply from Lynn Maddison, Chief Operating Officer at Merlin Manor Care CentreThank you for taking the time to complete this review for Merlin Manor. Carole and her team strive to create a home from home feeling and your review shows how well they achieve that feeling. I am pleased that you Mother in law and her husband are happy living at Merlin Manor, and our team will continue to strive to maintain this. If there is anything that you feel that we can do better, please reach out to Carole with suggestions. I will ensure that our team are made aware of this lovely review.
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Review of

Merlin Manor Care Centre

from B P (Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the overall experience of the whole its service is marvelous it is good value for money, security is marvelous, nothing too much for them its clean and tidy in always good do you anything you want is no trouble. The overall cleanliness is absolutely high standard, and you are treated with dignity.
Reply from Mandy Hurst, Head of Operations at Merlin Manor Care CentreThank you for taking the time to review the care you are receiving in the care home. We really appreciate your feedback and this helps us to improve the quality of care and support your receive.
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Review of

Merlin Manor Care Centre

from Marion W (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just sitting with the residents enjoying the children's group.
A room of smiling faces, children and residents!
Reply from Mandy Hurst, Head of Operations at Merlin Manor Care CentreThank you for taking the time to complete a review of the home we greatly appreciate this and allows us opportunity to make improvements to our services.
It is lovely to hear your loved one is enjoying life in the home.
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Awards / Recognitions (0)

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Frequently Asked Questions about The Prestige Group

Costs for care homes owned by The Prestige Group

Average costs per week for care homes owned by The Prestige Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by The Prestige Group, based on 9 out of 9 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,347
Residential Dementia Care £1,456
Nursing Care £1,508
Nursing Dementia Care £1,561
All Care Types £1,347
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does The Prestige Group own?

The Prestige Group own 9 Care Homes.

Which The Prestige Group Care Homes have the highest review score?

Merlin Manor Care Centre, Yewtree Grange Care Centre & Sand Banks Care Centre have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Prestige Group to verify any information. View our terms and conditions. The Prestige Group has a Platinum Service – more info.