Yew Tree Care Centre

Yew Tree Avenue, Redcar TS10 4QG
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9.6 58 Reviews
  • Yew Tree Care Centre, Redcar
Yew Tree Care Centre is situated in the scenic Tees Valley countryside between the border of North Yorkshire and County Durham.

The home is within proximity of the seaside towns of Redcar and Saltburn-by-the-Sea.

The care home offers nursing care, residential care, dementia care and respite care.

The en-suite bedrooms are comfortably furnished and well equipped to create a pleasing environment for residents on either a short or long-term basis.

Highly skilled, experienced nursing and care workers support each resident, generating a calm atmosphere for those living with dementia.

With a well-tended, secure garden, staff encourage residents to get green-fingered and many enjoy growing plants in the greenhouse or taking time out in the summerhouse when the weather is fine.

All residents in a Prestige care centre facility is treated with the dignity, respect and compassion.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Helen Wood (Peripatetic Home Manager)

Local Authority / Social Services

Admission Criteria

  • Accepts referrals from Private residents, Local Authority, NHS, CHC, out of area
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2012
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (76)

Visiting

  • Yewtree Care Centre has no visiting restrictions

Parking

  • The care centre has adequate rear car parking spaces

Yew Tree Care Centre Reviews (58)

9.6

Yew Tree Care Centre has a Review Score of 9.6 (9.633) out of 10, based on 10 reviews in the last 2 years.
Over all time Yew Tree Care Centre has 58 reviews.

Overall Experience
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Reviewer Connection to Yew Tree Care Centre
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Review from D M (Cousin of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my next of kin relative on many occasions. Always, she is well dressed, cheery and seems to be content. The staff are all really caring and kind, I can't fault this care home at all. We feel so lucky to have a loved one here.
Reply from Helen Wood, Peripatetic Home Manager at Yew Tree Care Centre

Thank you for the lovely feedback I will share it with the team.

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Review from L W (Granddaughter of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited Yew Tree Care Home and my experience was incredibly positive. From arriving to drop my nanna off, I felt a warm and welcoming atmosphere. The staff here are exceptional. Each staff member I encountered was not only professional but also lovely. I would like the senior care assistant
to be recognised for how excellent she was. She took the time to get to know my nanna and her individual needs, making her feel valued and respected. It was heartwarming to witness how comfortable she made my nanna feel. For anyone looking for a care home for themselves or a loved one, Yew Tree Care Home stands out as a nurturing and supportive environment. I would highly recommend it to anyone looking for a place where care, community, and compassion come together seamlessly.
Reply from Helen Wood, Peripatetic Home Manager at Yew Tree Care Centre

Thank you for these lovely comments, I will feed back to the team.

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Review from Audrey S (Daughter of Resident) published on 12 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day my mam entered Yew Tree, I, as a visitor, was made to feel welcome, like part of the Yew Tree family. The care and support that Mam received was extended to me and my family. Nothing was too much trouble. All staff members always had cheery smiles and a good morning/afternoon and
how are you today?. I was always kept informed of Mam's progress and any questions were answered to the best of their knowledge and ability, whenever a GP/social worker/nurse attended to Mam, staff always contacted me to let me know the outcome. The management team were always available if I had any queries. I felt the door was always open any time if I had any concerns. Mam was always treated with dignity and respect, which again was also shown to me and my family. As a disabled person myself, I found the facilities excellent. Mam's room was large enough to house some of her own furniture and there was a lounge/dining room close to Mam's room where staff were on hand to warm up food and drink in the microwave. Mam was bedridden through her stay and she still enjoyed the visits from the pet dogs on Thursdays. I never had any concerns about Mam's welfare or safety and would very gilly recommend Yew Tree Care Centre to anyone.
Reply from Kevin Robinson-Husband, Group Operations Manager at Yew Tree Care Centre

Thank you for taking the time to complete this excellent review, we are thrilled to see that your mum and the family have been treated with dignity and respect, your feedback helps us continue to ensure that the service in which we deliver is always to a high standard. We will share this feedback with the team at Yewtree.

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Review from C H (Friend of Resident) published on 8 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After regular visits, established, always a friendly welcome and pleasant chats with staff.
Reply from Helen Wood, Peripatetic Home Manager at Yew Tree Care Centre

Thank you for the lovely feedback, I will feedback to the team.

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Review from C F (Granddaughter of Resident) published on 19 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather is currently on the nursing floor.
The staff caring for his needs are absolutely lovely. They always go the extra mile to make sure my grandfather's comfortable and cared for, also the support offered to my self and my mother. We shouldn't have favourite care workers but some really
do go the extra mile. The manager is very warm and welcoming and nothing is too much at all.
All the staff are amazing, honestly can't praise them enough.
Reply from Helen Wood, Peripatetic Home Manager at Yew Tree Care Centre

Thank you so much for these kind words - I will share this with the staff team.

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Review from H S (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff very approachable and nothing is too much trouble. They have kept me well informed of issues relating to the resident.
Reply from Kevin Robinson-Husband, Group Operations Manager at Yew Tree Care Centre

Thank you for your lovely review and comments, It is great to see that you are happy with the care and support you are receiving within the service. We will share these comments with the staff team.

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Review from P B (Son of Resident) published on 4 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received by Mam was excellent. I went nearly every day for seven months and I felt part of the family. The carers and nurses were brilliant, and always went the extra mile to make Mum comfortable and pain free. I have already recommend Yew Tree to a number of friends. Thank you for everything.
Reply from Kevin Robinson-Husband, Group Operations Manager at Yew Tree Care Centre

Thank you for the lovely feedback and comments, it is great that you felt apart of the Yew Tree Family and felt supported by the all the teams within the care home. I will ensure that these comments are passed to the team at Yew Tree.

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Review from Kate W (Daughter of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been here a short time, but in that short time of over four months, we can’t thank them enough for what they did for our dad. He was on floor one nursing, and all the staff, a carer, nurse, cleaner, lady who washed his clothes, kitchen and the girls who do the entertainment - Have all been
brilliant. They ask how he is.. or they pop in and say hello to him. Just can’t thank them enough, I do have my favourite.
Thank you all once again.
Reply from Helen Wood, Peripatetic Home Manager at Yew Tree Care Centre

Thank you so much for your kind words; I will feedback to the team.

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Review from Richard H (Son of Resident) published on 6 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are friendly and helpful always. Very welcoming and helped my dad settle when he moved from another home recently. Dad's room is like a little home, and he is allowed enough independence to make him feel comfortable. Excellent really.
Reply from Kevin Robinson-Husband, Operational Support Manager at Yew Tree Care Centre

Thank you for the review; it is great to see that your dad has settled into Yew Tree and that you and your family feel supported by the team. I will share this information with the staff team from Roseville.

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Review from Antony S (Son-in-law of Resident) published on 2 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care of my father-in-law was truly first class. All of the staff on the first floor nursing wing are fantastic and a credit to the care home and brand. During my father-in-law's short four month stay, right up until his passing, his needs were met with dignity, respect, compassion and true dedication.
I cannot thank the staff enough for their support during his last day and final hours and also the support they provided to his family throughout. Thank you all so much.
Reply from Kevin Robinson-Husband, Group Operations at Yew Tree Care Centre

Thank you for your review, firstly, sorry to hear about your father-in-law and our thoughts are with you all. I am so glad that you were treated with dignity and respect and your father-in-law's needs were fully met. I will ensure that comments are shared with the team.

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Review from T B (Niece of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Yew Tree Care Home has been an excellent stay for my aunt, treated with care and dignity. Food is good, rooms kept clean. She is always dressed in her own clothing and, whilst she was able, was helped to choose what to wear. I took personal bedding in, which was always on her bed. Safety checks were
regularly carried out, and activities encouraged, whilst she was able to take part.
Reply from Helen Wood, Peripatetic Home Manager at Yew Tree Care Centre

Thank you so much; I will feed this back to the team.

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Review from S K (Daughter of Resident) published on 3 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Yew Tree since March 2022! He’s been on all three floors, he now is on nursing dementia. This floor is amazing, all the staff are hard-working and efficient in all areas of their jobs! Caring above and beyond.
Reply from Kevin Robinson-Husband, Group Operations Manager at Yew Tree Care Centre

Thank you very much for your lovely comments, I am really pleased that you are happy with the care in which your dad is receiving and it is great to hear how supportive the team are at Yewtree. I will pass on these lovely comments to the staff team within Yewtree.

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Review from Michelle B (Daughter of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place felt comfortable the moment I walked in with my mother. All the staff are lovely and work so hard to make it like a home from home for my mother. It’s always clean and the cleaners are so lovely and nothing is too much for them. The staff go beyond what they have to do and I can not fault
them at all. I would recommend this home as a friendly, family place. I know my mother is well cared for and happy. All I can say is thank you from the bottom of my heart.
Reply from Kevin Robinson-Husband, Group Operations Manager at Yew Tree Care Centre

Thank you very much for your lovely comments, these will be shared with the staff teams and we will continue to provide a high standard of care to our residents and families.

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Review from H D (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Completed on behalf of my Mum. Her care appears to be good and the carers are aware of her needs. Limited visitors allowed is very unfortunate and the inability to take Mum out is frustrating - due to 'covid' in the home.
Reply from Kevin Robinson-Husband, Group Operations Manager at Yew Tree Care Centre

Thank you for your comments, I will ensure that these are shared with the staff team within the service. I am sorry around the current restrictions on visiting due to COVID, we are working very hard to ensure that they is minimal disruption to our services and the family, I would also like to thank you for your support and patience with this.

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Review from Anne G (Daughter of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we were very impressed with the care Dad received at Yew Tree Care Centre. He went into dementia nursing just before the Covid lockdown. We couldn't visit but knew he was well cared for by his new "family". He died of Covid in April 2022. We were allowed to visit anytime and observed the
compassion and care he received from all staff. He was treated with dignity and respect right unit the end. Thanks to you all.
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Review from Linda H (Friend of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dear friend resided in Yew Tree Care Centre for end of life care. The staff were professional and caring and went out of their way to accommodate us. Would definitely recommend this care home. The home had a lovely atmosphere and the room was spotless with its own wetroom. We were also encouraged
to bring any personal belongings to make the room feel more familiar.
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Review from M H (Daughter of Resident) published on 3 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care given to my father whilst in the dementia nursing area was excellent. The staff really care and treat the residents with love and compassion. Staff continued to make sure my father was cared for until he passed away. Staff were visibly upset - to them, he was "one of the family". Thank you
for all of the care and support.
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Review from Anne B (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a series of falls at home, in February, we arranged for my dad to stay at YewTree. He is 96-years-old, and we had wanted him to end his days in his own home.
Since he has been at the home, he has become fitter and stronger and is now very settled there. The care he has received has been
exemplary from the home manager, the senior staff and everyone who helps him with his daily routine. He has been treated with great kindness, care and consideration throughout, and he (and the family) are now very happy for him to stay there permanently. They also have fun; to see my dad singing and laughing again was wonderful.
The staff have been so supportive to the family too. Despite their busy jobs, they make time to speak to us when we visit, and we always leave knowing that Dad is in safe hands.
We are so grateful for the love and support from the Yew Tree staff - they are a great team!
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Review from Nicola A (Daughter of Resident) published on 18 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose Yew Tree as it had very good reviews. My dad has dementia and has stayed in other care homes and not settled. When I first took my dad in four weeks ago, I was very upset, the manager N was very supportive and understanding and reassured me he would be fine, and I could call at any time and
ring at any time day or night to check on my dad for my peace of mind.
As I work in the industry myself, sometimes I can be a little picky, the manager has gone above and beyond to support me and support my dad and the rest of the residents in the home, and I call at all times, especially around my shift, every time I call, I am more than welcome and always been offered a cup of tea.
The home and the staff are very lucky to have a manager and a deputy manager like them to support them and the residents.
My dad likes it that much he does not want to come home and now has been made a permanent resident of Yew Tree, and that’s good support from the management to the staff.
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Review from Linda C (Daughter-in-law of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is spotless and the staff are so accommodating on all levels. We couldn't have asked for more. It is a very inviting atmosphere that is made cheerful by the staff - very welcoming. Nothing was too much trouble for them. On the death of my father-in-law, the staff could not have handled it any
better, we were very impressed and would wholeheartedly recommend. Well done and thank you.
Reply from Avnish Bhakta, Managing Director at Yew Tree Care Centre

I am sorry to hear of your loss and thank you for taking the time to leave us a positive review of your experience and kind words, at what will be a very difficult time for you. The Yew Tree team will be pleased to hear of the difference they have made to your father-in-law and his family. Please continue to keep safe during the current pandemic and thank you again sincerely.

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Current Review Score: 9.6 (9.633)

Overview of Review Score

The Review Score of 9.6 (9.633) out of 10 for Yew Tree Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.975 for Yew Tree Care Centre is calculated as follows: ( (115 Excellents x 5) + (3 Goods x 4) ) ÷ 118 Ratings = 4.975
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.658 Points relating to the number of positive Reviews for Yew Tree Care Centre is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2. 10 Positive Reviews ÷ 15.2 = 0.658
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Helen

Helen Wood

Job Title: Site Service Manager Joined: 2021

I have worked in the care sector for over 20 years working my way up from care assistant, senior, Deputy manager, Home Manager then up to a regional manager. I have worked with different levels of care from residential to Mental Health and have completed all the relevant training to go alongside this. I have completed my level 5 in management and enjoy being a manager as this enables me to manage and support the team to deliver a high level of care to the service users.

Frequently Asked Questions about Yew Tree Care Centre

What types of Care is Yew Tree Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Yew Tree Care Centre have?

There are 76 Single Rooms.

What are the Facilities & Services at Yew Tree Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Yew Tree Care Centre to the centre of Redcar?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Yew Tree Care Centre to verify any information. View our terms and conditions. Yew Tree Care Centre has an Enhanced Service - more info.