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Yew Tree Care Centre

Yew Tree Avenue, Redcar, Cleveland & Teesside TS10 4QG
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Yew Tree Care Centre, Redcar
Yew Tree Care Centre, Redcar
Yew Tree Care Centre, Redcar

Yew Tree Care Centre is situated in the scenic Tees Valley countryside between the border of North Yorkshire and County Durham.

The home is within proximity of the seaside towns of Redcar and Saltburn-by-the-Sea.

The care home offers nursing care, residential care, dementia care and respite care.

The en-suite bedrooms are comfortably furnished and well equipped to create a pleasing environment for residents on either a short or long-term basis.

Highly skilled, experienced...  

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Care Provided by Yew Tree Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,554 - £1,554£1,554 - £1,554
Residential Dementia Care£1,636 - £1,636£1,636 - £1,636
Nursing Care£1,675 - £1,675£1,675 - £1,675
Nursing Dementia Care£1,741 - £1,741£1,741 - £1,741

Contact Yew Tree Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Helen Wood (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: -1
  • Number of floors: 3

Room Information

  • Single Rooms (76)
  • Single Rooms with ensuite Wet Room (76)

Visiting

  • Yewtree Care Centre has no visiting restrictions

Parking

  • Parking onsite

Yew Tree Care Centre Reviews (63)

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8.3

Yew Tree Care Centre has a Review Score of 8.3 (8.306) out of 10, based on 8 reviews in the last 2 years. Over all time Yew Tree Care Centre has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from James G (Son of Resident) published on 7 February 2019 Submitted via Website
Overall Experience
My father was a resident here for over 5 years. In all that time he was well looked after, kept safe and treated with dignity at all times.
The staff are very caring and provide great 24-hour care as the night team are just as dedicated as their daytime colleagues.
Nursing provision is excellent as is the work by the care assistants.
The place is always kept very clean and the housekeeping team are to be congratulated for this.
Whilst he was there the level of communication was excellent and they were always respectful and understanding.

Sadly he died a few weeks ago and the team could not have dealt with it better.

They all helped comfort our family through many distressing times.

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Review from Lynne B (Daughter of Resident) published on 9 January 2019 Submitted via Website
Overall Experience

Even from outside Yewtree looked inviting, not disappointed with light, modern, clean, airy interior, would not have thought was in a Care Home. The manager got Mam a bed at short notice, Nursing staff are exceptional, explained all aspects of meds and changes in care, listened to my concerns and prompted GP to review care as her condition changed. Great continuity of care across shifts. Care assistants brilliant, cheerful, encouraging and thoughtful, including doing all the small things that make a difference. A genuine feeling from every member of staff that they really do care, and in practice it made a difficult 3 months for me much more bearable, knowing Mam was in the best hands I could have wished for. All the staff were so supportive, but professional. In my experience, the care provided by this home has to be about as good as it gets. Thank you all so very much.

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Review from Mark G (Partner of Resident) published on 12 December 2018 Submitted via Postal Card
Overall Experience

I immediately noticed the high standards and excellent facilities of the care centre and its aesthetic qualities. I particularly like the bright and cheerful decor with high quality photographs of the local environment. The staff seem very dedicated to the residents and highly respectful of their needs and individualities. The overall atmosphere is one of peace and freedom.

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Review from Pat M (Respite Resident) published on 16 May 2018 Submitted via Review Postal Card
Overall Experience

This was the first time we had used Yew Tree Care home. I was very impressed with everything and would certainly have my husband back here again. The very friendly staff helped as well as everything else, they were so caring and helped to make my husbands stay quite enjoyable.

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Review from Maureen W (Daughter of Resident) published on 3 April 2018 Submitted via Website
Overall Experience

This is the most amazing care home with a wonderful dedicated team of staff caring for the residents. My Dad, who had dementia and was confined to bed, spent the last 3 months of his life receiving outstanding nursing care here. The staff were so kind to him and treated him like one of the family, the ratio of staff to residents is extremely high so Dad had the due care and personal attention he needed at all times. Dad was treated with dignity and kindness and was always well presented and I would not hesitate to recommend this home to other families or friends. A big thank you to all at Yew Tree Care Home from a very grateful relative!

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Review from Jacqueline G (Daughter of Resident) published on 6 March 2018 Submitted via Website
Overall Experience

My mother was quite ill when she went to Yew Tree and sadly died a month later. During that time, the care she received was exceptional, nothing was too much trouble for the staff. My sisters and I were soon confident that the staff were knowledgeable about her condition, how it needed to be treated and did everything they could to make her comfortable, happy and safe. The staff really do care about the residents and their families too. Mum's last few days were very difficult but the staff treated her with dignity and ensured that she was pain free. They kept us informed about the treatment she received and went the extra mile to ensure that the family could stay with mum for as long as we needed to. Mum passed away peacefully with her family around her just as she had wanted and I can't thank the staff enough for their excellent care.

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Review from Susan T (Daughter of Resident) published on 25 January 2018 Submitted via Review Postal Card
Overall Experience

I go to see my mum, she is well looked after by the staff. Her room is nice and large, the food looks good. Activities could be more available for the residents. Singalong will be good for them with dementia.

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Review from Christine F (Respite Resident) published on 15 January 2018 Submitted via Review Postal Card
Overall Experience

My stay was very comfortable. Good staff, very friendly and good food.

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Review from Annette O (Daughter-in-law of Resident) published on 23 November 2017 Submitted via Website
Overall Experience

I could not recommend this facility for looking after patients with Alzheimer's. My mother-in-law was unable to eat solid food for months and, unbelievably, a plate of solid food was left on her bedside table the day before she died when she was unconscious. She had no assistance with eating in the 7 months she was there, her teeth were lost and her personal hygiene needs were very hit and miss. Her teeth were not replaced for over 2 months, by which time she could not tolerate them. Non-qualified nursing staff were nice but totally inexperienced and some of the (few and far between) qualified nurses were defensive and unhelpful. They were also untruthful about my mother-in-law's fluid intake. Records of intake and hygiene routine were useless and inaccurate. My husband made suggestions about her care and this was taken with very bad grace by some of the staff. Some of the staff were very pleasant to talk to and made the right noises but were ineffective. Not a good care home for dementia sufferers.

Reply from Louise Kerry, Regional Manager at Yew Tree Care Centre

We are sorry to hear that you feel we did not meet your expectations regarding the care of your relative. We always strive to ensure we deliver a high standard of person-centred care. Please be assured that we are continuously improving our services and do take your views seriously.

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Review from Jackie H (Daughter of Resident) published on 22 November 2017 Submitted via Review Postal Card
Overall Experience

I think they do alright with my dad. I have no complaints what so ever.

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Review from Elaine B (Daughter of Resident) published on 22 November 2017 Submitted via Review Postal Card
Overall Experience

The care given to my father at Yew Tree Care Home is care given with love and dignity. They listen to what we want for my father and I have no cause for concern and know my father is looked after with dignity when we as a family are not with him. The carers always inform us if my father has any medical problems, or if he has had an unsettled night and that as a family we appreciate all that they do.

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Review from S G (Daughter of Resident) published on 24 October 2017 Submitted via Review Postal Card
Overall Experience

Had no problems so far. Mam is happy with her care. Thank you.

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Review from Marie B (Niece of Resident) published on 20 October 2017 Submitted via Review Postal Card
Overall Experience

We are very happy with Yew Tree Care Centre. We did a lot of research before putting my uncle here. All staff are lovely and caring. Any problems are sorted quickly.

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Review from Heather H (Daughter of Resident) published on 16 October 2017 Submitted via Website
Overall Experience
Having a parent needing nursing care is devastating for the family especially when living far away. I cannot recommend this home enough. The staff treat my Mam with respect, care and best of all give her cuddles. In all honesty, my Mam is the happiest she has been in 20years, on returning from an outing she will beam and say I’m home.
Thank you from the bottom of my heart for taking such good care.
After visiting for the weekend and feeling distraught at leaving her I know she will be well cared for and happy with her additional family, Yew Tree.

Thank you.

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Review from Tina C (Daughter of Resident) published on 4 October 2017 Submitted via Website
Overall Experience
I find this care home very caring and friendly. Had both my parents there. Sadly dad died in January and the staff could not be more attentive towards us.

My mum is still there, has been for 3 years and in her words, she loves her home and that’s how she’s made to feel.

So big thanks to all staff there for making us feel at home.

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Review from Claire F (Granddaughter of Resident) published on 2 October 2017 Submitted via Website
Overall Experience

My grandad has been in the home as a resident since February. He has made relationships with staff members who he now classes as his family. The girls are extremely lovely, always rushed off their feet and happy to accommodate residents and their family's needs. My grandad is settled and calls Yew Tree his home. After a stroke scare and a few days in hospital, he was so pleased to be back in his home to Yew Tree. When care workers were moved around to different floors, grandad was gutted about one worker in particular but situations changed and she's now back on dementia. He's thrilled and says she's like his daughter. Their relationship is lovely.

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Review from E B (Daughter of Resident) published on 28 September 2017 Submitted via Review Postal Card
Overall Experience

I would definitely recommend this home, the staff are all extremely kind and helpful.

They have helped putting mam in a home easier. Myself and my family are very thankful for all the care/support/friendship they give to both mam and us.

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Review from J S (Resident / Service User) published on 28 September 2017 Submitted via Review Postal Card
Overall Experience

Overall excellent.

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Review from Karen S (Daughter of Resident) published on 22 September 2017 Submitted via Review Postal Card
Overall Experience

I have no issues at all. The home is brilliant with my father. The staff are great and he has a rapport with them all especially the carers. The senior manager could be better as we are ignored by her.

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Review from John J (Son of Resident) published on 21 September 2017 Submitted via Review Postal Card
Overall Experience

I find this home and standard of care to be very good and would recommend it to other people and family members.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Helen Wood
Helen WoodJob Title Registered ManagerJoined 2021

I have worked in the care sector for over 20 years, working my way up from care assistant, senior care assistant, Deputy manager, Home Manager, and then up to a regional manager. I have worked with different levels of care from residential to Mental Health, and have completed all the relevant training to go alongside this. I have completed my level 5 in management and enjoy being a manager, as this enables me to manage and support the team to deliver a high level of care to the service users.

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