The Oaks Care Home

Durban Street, Blyth NE24 1PN
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9.7 56 Reviews
  • The Oaks Care Home, Blyth
The Oaks Care Home is purpose-built in a quiet residential area near the town centre. The Oaks offers residential care for individuals who are frail or in need of support, and nursing care for people with more serious health conditions. The home also specialises in providing care for people who are living with dementia.

Together with professional care and aspiring to high standards of health, hygiene and nutrition, The Oaks also offers residents a comprehensive activities programme in order to ensure that residents continue to pursue existing interests, and develop new ones.

On the ground floor, the home has an open plan lounge and two separate dining areas as well as a newly-revamped hair dressing salon. Gardens wrap around the home and are easily accessed by residents during the warmer months.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1193
  • Self-Funded Residential Dementia Care: from £1193
  • Self-Funded Nursing Care: from £1193
  • Self-Funded Nursing Dementia Care: from £1193
  • RESPITE Self-Funded Residential Care: from £1193
  • RESPITE Self-Funded Residential Dementia Care: from £1193
  • RESPITE Self-Funded Nursing Care: from £1193
  • RESPITE Self-Funded Nursing Dementia Care: from £1193

The home does not charge any top-ups on local authority or self-funded fees.
The fees charged cover all of a resident's care needs, meals and activities.
However, there are additional costs for hairdressing, chiropody and dentistry.

These prices are only a guideline, please contact The Oaks Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • John Logan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • We accept referrals from the local authority, hospitals and people who fund their own care.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)

Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.

Parking

  • There is ample parking onsite.

The Oaks Care Home Reviews (56)

Total of 56, showing 21-40
9.7

The Oaks Care Home has a Review Score of 9.7 (9.702) out of 10, based on 9 reviews in the last 2 years. Over all time The Oaks Care Home has 56 reviews.

Overall Experience

  • 32
  • 22
  • 1
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Date Published

56
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9
47

Review from Ronnie R (Nephew of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have nothing but praise for the management and staff at The Oaks. They have treated and are treating my auntie wonderfully.

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Review from Andrea M (Daughter of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving to The Oaks, my mom's complex nursing needs, nutrition and mobility support are much improved - having been moved from a care home in November 2020. My mom always appears happy, well presented and very well looked after. All staff are friendly and approachable, answer my questions honestly
and keep me well informed as to my mom's wellbeing. They provide a consistently happy atmosphere with excellent entertainment and activities for their residents.

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Review from M S (Wife of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As I have not been inside the home for over 11 months I can only provide ratings from my last visit.

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Review from W M (Husband of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Looking after wife, always receive newsletters and phone calls. Her health and welfare, needs I know are taken care of in the home.

Reply from Joanne Young, General Manager at The Oaks Care Home

Thank you for your lovely comments we will continue to ensure the safety and the well being off all we care for.

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Review from V B (Wife of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with the care my husband has in the care home it is homely, friendly and an excellent care home.

Reply from Joanne Young, General Manager at The Oaks Care Home

Thank you for your response, myself and the team strive to work to the best of our ability and look forward to hopefully seeing you soon.

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Review from A M (Daughter of Resident) published on 2 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the staff. Happy how Dad is doing.

Reply from Joanne Young, General Manager at The Oaks Care Home

Thank you for your kind review. It is great to hear how happy your mum is at The Oaks. We will share your review with our staff team too. Take care and keep safe.

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Review from Andrea S (Daughter of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy to have my mother live at the Oaks. I feel she is safe and happy and settled now and is interacting more with staff and other residents.

Reply from Joanne Young, Manager at The Oaks Care Home

Thank you for your kind review. It is great to hear how happy your mum is at The Oaks. We will share your review with our staff team too. Take care and keep safe.

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Review from Dan C (Son of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care would recommend to anyone. Friendly staff.

Reply from Joanne Young, Manager at The Oaks Care Home

Thank you for your kind review, we are so pleased to hear that you are happy with our home. We will share your review with our staff team. Take care and keep safe.

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Review from P A (Daughter of Resident) published on 1 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited the resident once a month so I'm unable to complete all the ratings because I don't know the answers. Mum was very settled in The Oaks Care Home and was well looked after and cared for. I have the utmost praise for the staff.

Reply from Joanne Young, General Manager at The Oaks Care Home

Hi P A, thank you for your kind review we are currently striving to improve our service at this difficult time.

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Review from M W (Son of Resident) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother died of Covid-19 at The Oaks, Blyth on 17th May 2020. I would just like to say the staff are fabulous and have been great to my Mam for the last three years at the home. I could not praise everybody enough. (especially putting the video on for my Mam and sometimes her in the video). All the
staff are a credit to you.

Reply from Joanne Young, General Manager at The Oaks Care Home

Thank you so much for your lovely response. Your mam will be greatly missed by us all. Please take care and stay safe.

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Review from Ian G (Husband of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been looked after by the staff at The Oaks for some time. The care given is first class, carried out by cheerful, caring people creating an atmosphere of calm efficiency. I have noticed that she is always kept well-fed, warm and clean. With the current problems with Covid-19, it is reassuring
to have the E-mails keeping us abreast of the availability of the protection needed by the staff, plus the health situation of the residents.
Thank you all for your wonderful handling of this awful situation.

Reply from Ann Mielnik, Admin at The Oaks Care Home

Thank you so much for your review, we continue to strive in improving our service at this difficult time.

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Review from Donna T (Niece of Resident) published on 29 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Uncle has been at The Oaks for well over a year now, and he seems to have settled in well. The staff are caring and compassionate but also offer him his privacy when needed. There are activities to keep the residents entertained, and staff are always available to talk to if there are any concerns.

Reply from Ann Mielnik, Admin at The Oaks Care Home

Hi Donna, thank you so much for your review, we are continually striving to improve our service and your comments mean a lot at this time, so thank you.

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Review from K W (Son of Resident) published on 15 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall there has been a marked improvement over the past year, and while there is still need for improvement it is heading in the right direction.

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Review from D M (Sister of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Discussed my brother's continued deterioration, present care and needs. Suggestions made and recorded for his care etc. Member of staff very caring and thoughtful.

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Review from L L (Daughter of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find The Oaks very good. The care of mam is excellent, nothing is too much bother.

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Review from A T (Daughter of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with things as they are.

Reply from Ann Mielnik, Home Manager at The Oaks Care Home

Thank you for your review, we take all comments seriously and welcome them to help us improve our service.

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Review from P M (Son of Resident) published on 24 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had really great care since becoming a resident 4 years ago. She is always well-fed and cared for.

Reply from Ann Mielnik, Home Manager at The Oaks Care Home

Thank you Paul for your comments. We are always looking to improve the service we give and any comments are readily received.

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Review from Catherine T (Wife of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very well cared for. Good food.

Reply from Ann Mielnik, Home Manager at The Oaks Care Home

Thank you for your comments, we are always striving to improve our service and welcome your thoughts.

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Review from Michael J (Husband of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 12 years at The Oaks, my wife died on 20th June 2019. During this time I visited her on a daily basis. During this extended time, I have seen a lot of carers come and go and have always found the care levels outstanding. The place is spotless, the staff are tremendous, the manager is the best
I have seen. My wife is the most important thing in my life and as far as her care goes, I could not ask for more.

Reply from Ann Mielnik, Home Manager at The Oaks Care Home

Thank you, Michael, for your kind comments.

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Review from S C (Son of Resident) published on 13 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today review was good. The information I received was really helpful and helped me understand easily.

Reply from Ann Mielnik, Home Manager at The Oaks Care Home

Thank you for your kind comments, we are always trying to improve the service we give.

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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for The Oaks Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for The Oaks Care Home is calculated as follows: ( (83 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 101 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for The Oaks Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Aug 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

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Andrea Fox

Job Title: Regional Manager - Acting Home Manager

Joined: 2025

As Regional Manager, Andrea oversees the delivery of person-centred care. She is currently acting manager at The Oaks Care Home ensuring a smooth transition between Home Managers and continuing delivery of first class care.

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