The Cottage Care Home

54 Hendy Road, Mold CH7 1QS
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7.3 2 Reviews
  • The Cottage Care Home, Mold
Welcome to The Cottage Care Home, where you will find a safe, supportive, and nurturing environment for individuals in need of nursing care and dementia care.

At The Cottage Care Home, the dedicated team of compassionate caregivers and healthcare professionals deliver person-centred care tailored to each resident's unique needs. The home combines medical expertise with a warm, homely atmosphere to ensure every resident feels valued, respected, and cared for.

Key features:

- A secure, calming environment with individualized care plans and therapeutic activities designed to enhance cognitive function and emotional well-being.

- Skilled professionals available around the clock to manage complex medical needs and provide peace of mind for residents and families.

- Thoughtfully designed accommodations that promote safety, comfort, and a sense of belonging.

- A variety of social, physical, and creative programs to encourage connection, stimulation, and joy.

- Delicious, home-cooked meals catering to dietary preferences and nutritional needs.

The mission is to enhance quality of life for every resident by fostering dignity, independence, and happiness. Whether it's through compassionate care, meaningful activities, or simply a listening ear, everyone is here to make every day count.

Discover the difference at The Cottage Care Home where every individual is treated like family.
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Care Provided by The Cottage Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1540 – £1760
  • Self-Funded Nursing Dementia Care: £1540 – £1760
  • RESPITE Self-Funded Residential Care: £1540 – £1760
The price(s) shown are provided by the care home. Contact The Cottage Care Home for full pricing details and T&Cs.

Contact The Cottage Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact The Cottage Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracey Campbell (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Single Rooms with Ensuite Wet Room (47)

Visiting

  • Open doors policy

Parking

  • Parking available on site at the front of the building

The Cottage Care Home Reviews (2)

7.3

The Cottage Care Home has a Review Score of 7.3 (7.296) out of 10, based on 2 reviews in the last 2 years.
Over all time The Cottage Care Home has 2 reviews.

Overall Experience
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Total of 2, showing 1-2
Review from Neil P (Son of Resident) published on 29 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff at the home are all very friendly, helpful and they work hard. However, in my opinion, there are not enough staff on each shift. This is especially a problem at weekends, when the main office is empty. It sometimes takes a long time to get in and out of the home and on one occasion a family
member could not gain access and had to return home and come back later on. This was because the staff were very busy attending to the residents and was in no way their fault. The layout of the care home is very good.
Reply from Helen Jakeman, Manager at The Cottage Care HomeThank you for the review, we apologise it took some time to open the door, staff were busy attending to our residents, i have spoken with the staff who expressed it was a very busy weekend which was out of the normal pattern, staffing levels are continually reviewed and we are recruiting for additional support in all departments which includes weekend for the office.
We continue to appreciate the support we are getting and looking forward to growing the home together.
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  • Treated with Dignity
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  • Safety / Security
  • Rooms
  • Value for Money
Review from J P (Wife of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A quiet property in a pleasant location. Spacious and well lit interior. Friendly staff and lovely carers who really do seem to care.
Reply from Helen Jakeman, Manager at The Cottage Care HomeThank you so much for this review and all the support.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Current Review Score: 7.3 (7.296)

Overview of Review Score

The Review Score of 7.3 (7.296) out of 10 for The Cottage Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.958 for The Cottage Care Home is calculated as follows: ( (3 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 24 Ratings = 3.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.338 Points relating to the number of positive Reviews for The Cottage Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 2 Positive Reviews ÷ 9.4 = 0.213
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 26 Jan 2026
Well-being
Requires Significant Improvement
Care and Support
Requires Significant Improvement
Environment
Good
Leadership and Management
Requires Significant Improvement
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Tracey Campbell

Job Title: Home Manager Joined: 2025

Tracey has worked in the care sector for over 30 years, 17 of them at a management level. Tracey holds a level 5 in management and leadership.


Tracey prides herself on being caring and compassionate and strives to provide an excellent level of care at The Cottage.
Tracey is proud of the team that is developing at The Cottage and will continue to lead and support them.

Frequently Asked Questions about The Cottage Care Home

What types of Care is The Cottage Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Cottage Care Home have?

There are 47 Single Rooms.

What are the Facilities & Services at The Cottage Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cottage Care Home to the centre of Mold?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cottage Care Home to verify any information. View our terms and conditions. The Cottage Care Home has an Enhanced Service - more info.