The Cottage Nursing Home

54 Hendy Road, Mold CH7 1QS
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2.1 5 Reviews
  • The Cottage Nursing Home, Mold
Welcome to The Cottage Care Home, where you will find a safe, supportive, and nurturing environment for individuals in need of nursing care and dementia care.

At The Cottage Care Home, the dedicated team of compassionate caregivers and healthcare professionals deliver person-centred care tailored to each resident's unique needs. The home combines medical expertise with a warm, homely atmosphere to ensure every resident feels valued, respected, and cared for.

Key features:

- A secure, calming environment with individualized care plans and therapeutic activities designed to enhance cognitive function and emotional well-being.

- Skilled professionals available around the clock to manage complex medical needs and provide peace of mind for residents and families.

- Thoughtfully designed accommodations that promote safety, comfort, and a sense of belonging.

- A variety of social, physical, and creative programs to encourage connection, stimulation, and joy.

- Delicious, home-cooked meals catering to dietary preferences and nutritional needs.

The mission is to enhance quality of life for every resident by fostering dignity, independence, and happiness. Whether it's through compassionate care, meaningful activities, or simply a listening ear, everyone is here to make every day count.

Discover the difference at The Cottage Care Home where every individual is treated like family.
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Care Provided by The Cottage Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 47 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1540 – £1760
  • Self-Funded Nursing Dementia Care: £1540 – £1760
  • RESPITE Self-Funded Residential Care: £1540 – £1760
The price(s) shown are provided by the care home. Contact The Cottage Nursing Home for full pricing details and T&Cs.

Contact The Cottage Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact The Cottage Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christine Whiteside (Interim Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (47)
  • Single Rooms with Ensuite Wet Room (47)

Visiting

  • Open doors policy

Parking

  • Parking available on site at the front of the building

The Cottage Nursing Home Reviews (5)

2.1

The Cottage Nursing Home has a Review Score of 2.1 (2.083) out of 10, based on 4 reviews in the last 2 years.
Over all time The Cottage Nursing Home has 5 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Cottage Nursing Home
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Total of 5, showing 1-5
Review from Janet M (Regular Volunteer) published on 6 August 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I had room number 16 reserved for my mum last year. 2024. We had visited the home and it was beautiful , very modern, well thought out. The manager was so excited and enthusiastic for the home to open. She had amazing ideas for the home. She had chosen all the furnishings etc . Unfortunately my mum
passed away 11 August'24 prior to the home opening. We voluntered in March 2025 to help to do activities with the residents. We found: Poor management and organization, especially at meal times and toileting times. Severe staff shortages and most staff spoke very little English making it difficult to communicate to the residents. Very little activity funding. I was relieved my mum never went there. Rosewood you have a beautiful home that needs proper funding and management. The previous manager was a HUGE loss. You need to act now, if the home closes you deserve it!
Reply from Manager, Manager at The Cottage Nursing HomeThank you for taking the time to share your feedback, and please accept our sincere condolences on the loss of your mum. We truly appreciated your early support and your time volunteering with us.We're sorry to hear that your recent experience fell short of expectations. Your concerns about staffing, communication, and organisation are taken seriously and are areas we are actively working to improve. We also recognise the impact of leadership changes and are committed to restoring the high standards set from the beginning.The Cottage is a special home, and we are determined to ensure it lives up to its full potential. Your honest feedback is helping guide our efforts, and we would welcome the chance to speak with you further. Please feel free to reach out to us directly at 01352 250228.
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Review from Gail C (Daughter of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
We moved my mum from here a few weeks ago. She was left in bed most days. Food was put in front of her and left then later taken away as she had dementia and mostly it never occurred to her to eat it. The staff turnover was constant so she had different carers every week. Her clothes were ruined by
the laundry and often lost even though labelled. She often was wearing someone else's clothes. Her nails were never cut. She often smelled of urine or worse and when we asked for someone to clean or toilet her they were always short staffed. The home looks nice but it's an awful place. She is now at another home which is much better run.
Reply from The Cottage, Manager at The Cottage Nursing HomeThank you for your feedback. We're truly sorry to hear that your mum's experience with us did not meet expectations. The concerns you've raised-about personal care, meal support, staffing, and laundry-are deeply troubling and not reflective of the standards we strive for.We take this seriously and are reviewing these issues internally. If you're open to it, we'd appreciate the chance to speak further and learn more. Please feel free to contact us directly on 01352 250228.
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Review from D B (Friend of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
This is a terrible home, all activities of daily living very very poor. My friend now has no quality to her life. Always tearful and has moved in an independent 92 year old, now frail vulnerable.. If I can help 1 elderly person don't move into this home.
Reply from The Cottage, Manager at The Cottage Nursing HomeThank you for taking the time to share your feedback. We are truly sorry to hear about your friend's experience and the concerns you've raised. Please know that the wellbeing and dignity of our residents are our top priorities, and we take all feedback-positive or negative-extremely seriously.We would welcome the opportunity to understand more about your concerns so we can investigate thoroughly and take any necessary steps to improve. If you're willing, please reach out to us directly at 01352 250228, or pop into the office so we can speak in more detail and offer support where we can.
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Review from G D (Daughter of Resident) published on 26 December 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
There are insufficient staff to meet the resident's needs. There is a very high turnover of staff which is most unsettling to an elderly person, who needs intimate care. Everything is late - getting up, lunch, etc. My sister and father were stuck in the lift for 5 mins and no one answered the alarm.
I wish we had put him elsewhere.
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Review from Denise T (Niece of Resident) published on 13 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the most amazing place. The staff are always helping patients with care, friendliness and patience. They informed me promptly of any issues and maintained a presence at my Uncle's bed during his last hours.The organisation, staff training , Leadership and Management are excellent, the standard
is set and maintained by the owner. My Uncle was always well presented whenever I called to see him.
He required feeding, this was done with patience and cheerfulness. The premises are outstanding, very clean and bright, with lovely views and gardens.
I was very concerned last year when faced with the task of finding a Nursing Home where he would be looked after well, I was so pleased I found The Cottage and felt fortunate that I was able to secure a place.
Thank you to the owner and all his staff, I am extremely grateful for all they did to make my Uncle's last year comfortable and peaceful.
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Current Review Score: 2.1 (2.083)

Overview of Review Score

The Review Score of 2.1 (2.083) out of 10 for The Cottage Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 2.1 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 2.083 for The Cottage Nursing Home is calculated as follows: ( (2 Excellents x 5) + (8 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (26 Very Poors x 1) ) ÷ 48 Ratings = 2.083
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 0 Points relating to the number of positive Reviews for The Cottage Nursing Home is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) =
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 0 Positive Reviews ÷ 9.4 = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 26 Jan 2026
Well-being
Requires Significant Improvement
Care and Support
Requires Significant Improvement
Environment
Good
Leadership and Management
Requires Significant Improvement
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Cottage Nursing Home

What types of Care is The Cottage Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Cottage Nursing Home have?

There are 47 Single Rooms.

What are the Facilities & Services at The Cottage Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cottage Nursing Home to the centre of Mold?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Cottage Nursing Home to verify any information. View our terms and conditions. The Cottage Nursing Home has an Enhanced Service - more info.