61 Prince's Drive, Colwyn Bay LL29 8PW
Abbey Dale House is a Colwyn Bay care facility that offers a tranquil atmosphere with scenic surroundings in which to practice nursing and residential care, ideal for comfortable day-to-day living and long-term health benefits.
The home's professional care team is skilled in modern methods, taking a person-centred approach to each individual in order to ensure their needs are met, while maintaining a pleasant communal atmosphere.
Abbey Dale House is suitable for physical disabilities, with wheelchair access and a lift to all floors, as well as having a spacious interior and en-suite bedrooms.
Owner: Clive Nadin
Person in charge: Clive Nadin (Manager)
Local Authority / Social Services: Conwy County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Old Age
Specialist Care Categories: Cancer Care • Hearing Impairment • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 55+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 27
Shared Rooms: 1
Rooms with ensuite WC: 16
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Abbey Dale House: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 6.3 (maximum of 10) for Abbey Dale House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Abbey Dale House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for Abbey Dale House is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.586 Points relating to the number of positive Reviews for Abbey Dale House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172 , then divided by 2 = 0.086
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Abbey Dale House has a Review Score of 6.3 (6.336) from 1 Reviews
Review submitted from a Website Submission by Stephen M (Son of Resident) on Saturday 28 January 2017. Relates to January 2017.
I would like to thank all of the staff at Abbeydale for the professional and caring manner that they took care of my mother while she was in their care. She was treated so kindly and attentively by all the staff. I and my family could see that the staff took the time to talk to all residents we could also see that the residents were kept immaculate. They have a very lovely atmosphere at the home. Christmas was made so special with every resident receiving gifts given to them by Father Christmas and his helpers (the owner and his family). My family and I had many long trips up to Wales when we visited the home we were always offered tea biscuits and sandwiches. When my mother was very ill we didn't feel alone and the support we were given was massive. The staff had made sure that her priest was called and he came to visit every day it was such a comfort. You could not wish for a better caring nursing home
Thank you for all of your kindness and support
How likely would you be to recommend Abbey Dale House? Extremely Likely
Recipient: Abbey Dale House
Date: Friday 26 Oct 2012
There are currently no Care Home Idol entrants who have performed at Abbey Dale House