Bryn Eithin Hall Residential Care Home

30 Llanrwst Road, Colwyn Bay LL29 7YU
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9.7 83 Reviews
  • Bryn Eithin Hall Residential Care Home, Colwyn Bay
Welcome to Bryn Eithin Hall — a warm and welcoming residential care home set within a beautifully restored 19th-century country house, surrounded by 3.5 acres of landscaped gardens with sweeping views over Colwyn Bay and the North Wales coast. Built in 1889 and Grade II listed, the hall combines the elegance and tranquillity of a traditional country residence with modern standards of compassionate, personalised care.

Accommodation is spacious and well-furnished, with many rooms featuring en-suite facilities, televisions, telephones, and 24-hour call systems. Each room may be personalised with treasured furniture and belongings, creating a familiar and comforting environment that truly feels like home.

Dedicated staff are on hand day and night to provide support with daily living, medical requirements, and emotional well-being, always respecting dignity, independence, and individual choice. Residents benefit from a varied programme of activities designed to encourage engagement and enjoyment, including music, arts and crafts, quizzes, movement sessions, and outings. Meals are freshly prepared by an award-winning chef, with menus thoughtfully tailored to individual dietary needs.

The extensive grounds offer tranquil spaces for relaxation, gentle walks, and quiet reflection. A purpose-built garden building enhances these surroundings, providing a bright and welcoming place for family video calls and serving as a dedicated meeting and events room, complete with beautiful views across the gardens.

For details on current room availability, whether for residency or respite care, please contact the Manager.
Additional information regarding funding, trial stays, & respite can be found in brochure.
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Care Provided by Bryn Eithin Hall Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100

Depending on level of care required.

These prices are only a guideline, please contact Bryn Eithin Hall Residential Care Home to find out the exact price for your requirements.

Contact Bryn Eithin Hall Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bryn Eithin Hall Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Bryn Eithin Residential Care LTD
  • Privately Owned

Person in Charge

  • Bernadette Johnston (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)

Bryn Eithin Hall Residential Care Home Reviews (83)

9.7

Bryn Eithin Hall Residential Care Home has a Review Score of 9.7 (9.748) out of 10, based on 14 reviews in the last 2 years.
Over all time Bryn Eithin Hall Residential Care Home has 83 reviews.

Overall Experience
  • 68
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Date Published
  • 83
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Reviewer Connection to Bryn Eithin Hall Residential Care Home
  • 25
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  • 14
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Total of 83, showing 1-20
Review from W F (Niece of Resident) published on 18 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are all very happy with care my Aunt is receiving. The property is well kept and all the staff are helpfull and cheerfull. Her room is very pleasant and homely and the food is always good. There are also lots of activities going on.
Reply from Susan Hanson, Director at Bryn Eithin Hall Residential Care HomeThank you for your kind feedback. We're so pleased your aunt is happy and enjoying her room, the food, and the activities. We'll be sure to pass your lovely comments on to the team.
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Review from Susan E (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so delighted that we found Bryn Eithin. A wonderful historic building with loads of charm and features. The staff are absolutely amazing, and my Dad has felt well cared for and at home ever since his move from independent living 6 months ago. Today I sat with Dad in his room making family phone
calls, with my dog, - All I could hear coming from the lounge area was laughter and fun as guests and staff played games together. The care is phenomenal. Dad has a super large room with sea views. Can't recommend highly enough
Reply from Susan Hanson, Director at Bryn Eithin Hall Residential Care HomeThank you so much for taking the time to share this. It's wonderful to hear how at home your dad feels and how much you enjoy being here with him - moments like laughter, family visits, and everyday life carrying on really mean a lot to us. We're so glad Bryn Eithin has been the right place for your family
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Review from Pete L (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in Bryn Eithin for over a year. She is really settled in well and enjoys the company.
The staff are tremendous and look after Mum very well.
Reply from Susan Hanson, Director at Bryn Eithin Hall Residential Care HomeIt's great to hear your mum is so settled and enjoying the company, and we're really glad she feels well looked after by the team! Thank you.
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Review from G H (Sister of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister moved into Bryn Eithin Hall in November 2025 & has settled in wonderfully well. This is because of the care, attention & kindness she has received. The staff are so helpful & willing to do everything. It is a pleasure to visit and see the happiness around the place amongst residents & staff.
Also to hear Welsh being used with Welsh speaking residents. A very happy home.
Reply from Susan Hanson, Director at Bryn Eithin Hall Residential Care HomeThank you so much for this. It's lovely to hear how well your sister has settled and how happy she is here. Our team will really appreciate your kind words, and we're glad Bryn Eithin feels like home for her. Diolch yn fawr!
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Review from Russell O (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy here. She enjoys the social interaction with the other residents and the staff. She enjoys the food here very much and myself and the rest of the family feel that she is in a safe environment.
Reply from Susan Hanson, Director at Bryn Eithin Hall Residential Care HomeThank you for your lovely feedback. We're so pleased your mum is happy, enjoying the company and the food, and that you and your family feel reassured she's safe with us.
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Review from Paul L (Son of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, helpful and friendly team. They reassure us all the time, as this is our first experience of the care system. Their professionalism is first rate, they take everything in their stride. The facilities, the freshly made food on site and standards are excellent. They have created a great environment
for my dad.
Reply from Susan Hanson, Director at Bryn Eithin Hall Residential Care HomeThank you so much for this lovely feedback. It really means a lot to our team to know your dad feels settled and that weve helped make this new experience feel reassuring for you all.
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Review from Dawn W (Daughter of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went into Bryn Eithin originally for respite care and stay was extended due to home circumstances and family sickness. Everything was taken from us, all the pressures, problems, by the staff, without having to ask. Medication, pain review, individual care needs. I felt mum was safe, valued and cared
for.
Reply from Susan Hanson, Director at Bryn Eithin Hall Residential Care HomeThank you for your kind words. Were really pleased we could support you and your mum when you needed it most, and that she felt safe, cared for, and in good hands.
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Review from Julie G (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has settled in really well and I am overwhelmed by the kindness and care she is receiving at Bryn Eithin. The atmosphere there is lovely. My mum's sweet character has returned after a long spell in hospital prior to moving in and she is now eating again independently (dining experience is like
a top restaurant).
Bryn Eithin is her first care home and I hope she never has to move again.
Reply from Susan Hanson, Director at Bryn Eithin Hall Residential Care HomeThank you so much for sharing this. Its wonderful to hear how settled your mum is and how her spark has returned knowing she feels happy and at home with us truly means a lot.
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Review from I J (Son of Resident) published on 15 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is well cared for in a warm and clean environment. She has enjoyed the few outings to Glan Conwy that were arranged in the past year and the fact that visitors are warmly welcomed. She also appreciates the variety of meals served.
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Review from Jackie O (Daughter of Resident) published on 20 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum initially went into Bryn Eithin Hall Residential Care Home for short-term care while I had surgery. She was apprehensive at first, as I was. A stroke had affected her sight and she was very anxious afterwards. The staff were extremely kind, caring and friendly towards Mum. In the new year, she decided
she would be better staying as she felt safe and well looked after. Sadly, she died suddenly in March. I am so grateful for the love and care shown to Mum by everyone at Bryn Eithin.
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Review from Margaret H (Friend of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting Bryn Eithin Hall Residential Care Home regularly over the last couple of years and find it to be a very caring and friendly home. The staff and managers are very welcoming and respectful to all visitors.
Since I have been visiting my friend there, I have become friendly with some
of the other residents and they all appear to be very happy. If I should need to go into residential care, Bryn Eithin would be my first choice.
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Review from P W (Son of Resident) published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we could not be happier that our dad is in Bryn Eithin Hall. The care he has is excellent, he has settled even better than we hoped for. We have previous experience of the care home following the outstanding care our mum received a few years ago and it's great to see the outstanding standards
are still being maintained.
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Review from Amanda W (Daughter of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very healthy and happy in Bryn Eithin Hall Residential Care Home. The food is good and the staff caring as well as efficient. It is great they have activities, like chair yoga, regularly.
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Review from C R (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Bryn Eithin Hall Residential Care Home in October 2023. We have been very happy with the care and comfort she has received. It has been a very traumatic time for us to make the decision to put her in a home but I think Bryn Eithin was the most care home to put my mother in.
The
staff are excellent with her and she can have lots of visitors and come and go as she likes, very happy overall.
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Review from C J (Son of Resident) published on 16 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been extremely welcoming and helpful at all times since my mother's arrival in early May. The home is a lovely, friendly setting, professionally run. Our family and friends are extremely impressed and would not hesitate to recommend to others.
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Review from Anne S (Daughter of Resident) published on 6 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely happy with the care and attention my mum has received whilst at Bryn Eithin. She is well looked after - level of hygiene is excellent - standard of food is excellent respect from the staff is excellent. I feel my mum is in a safe environment. The staff are very approachable and
take on board any concerns or worries my mum has. Thank you to all the staff.
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Review from Huw E (Son of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Bryn Eithin for approximately 18 months. Throughout that time I have witnessed a consistently high standard of care being delivered to Mum and the other residents. My visits are not prearranged as Mum is on end of life situation, but not withstanding that I have never
felt that the care and attention to my mother has been lacking. The hallmark of the services I have witnessed is the genuine affection and concern which the staff have shown to Mum. That is a great comfort to me and my family.
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Review from P J (Son of Resident) published on 12 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was in hospital for a long period and Bryn Eithin now care for her as end of life. She could have been sent to nursing or kept in hospital. We, as a family, are so grateful to Bryn Eithin and all the loving care they give to Mum. Although Mum is bedbound, they get her up to join in with activities
such as when they had a jubilee party, also music entertainment days. I get to visit whenever I can. I also get photos of Mum on these special days
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Review from Yvonne W (Daughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family has found Bryn Eithin to be a very caring and considerate home for my mum. They have tried their best to ensure my mum has been stimulated and helped with all her needs. Activities are rated as satisfactory only because Covid has limited the activities they can offer.
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Review from Ann B (Daughter of Resident) published on 20 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is always treated with dignity and respect by all the staff and nothing seems too much trouble. The food provided is excellent and is catered to Mum's palette. Her room is clean and as she is allowed her own things it is just like home. When Mum recently had a fall, we were kept informed at all
times regarding her ongoing care and health requirements. A genuine home with care.
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Current Review Score: 9.7 (9.748)

Overview of Review Score

The Review Score of 9.7 (9.748) out of 10 for Bryn Eithin Hall Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Bryn Eithin Hall Residential Care Home is calculated as follows: ( (150 Excellents x 5) + (17 Goods x 4) ) ÷ 167 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Bryn Eithin Hall Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 20 Jan 2026
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (5)

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Sue Hanson

Job Title: Independent Director Joined: 2003

Sue, our Independent Director, has been part of Bryn Eithin since 2003 and brings a wealth of experience from many years as a care home manager. Her guidance, consistency, and deep understanding of residential care have played an important role in supporting the home’s ongoing success. She cares profoundly about Bryn Eithin, its residents, and its staff, and her long-standing commitment continues to strengthen the home’s values, governance, and culture of high-quality care.

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Bernadette Johnston

Job Title: Registered Manager Joined: 2021

Bernadette, our registered manager, believes that a care home should always feel like a real home. She takes great pride in making sure Bryn Eithin remains a place where residents feel valued, respected and supported, and she enjoys building relationships with residents and their families.


Bernadette plays a pivtal role in the day-to-day life of Bryn Eithin and works closely with both residents and staff to make sure the home runs smoothly. She joined the team with many years of experience in care, including leading large teams in domiciliary care, bringing with her a strong understanding of how important it is for people to feel safe, comfortable and well looked after.

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Marian Davies

Job Title: Senior Team Leader Joined: 2003

Marian has been part of the Bryn Eithin family since 2003 and has supported the home and its residents for many years. As Senior Team Leader, she brings a wealth of experience and a deep understanding of the residents and the home itself.


Marian cares deeply about the people who live at Bryn Eithin and takes great pride in helping to create a kind and supportive environment for everyone. Having been part of the home for so long, she values the relationships she has built with residents, their families and the team around her.

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Kathryn Williams

Job Title: Senior Team Leader Joined: 2017

Kath has been a highly valued member of the Bryn Eithin team since 2017 and is part of the senior team supporting residents and colleagues each day. During her time at the home she has completed extensive training and developed strong experience across many areas of care.


Kath enjoys spending time with residents and getting to know them as individuals. She finds great reward in helping residents feel comfortable, settled and cared for, and is proud to be part of the team that makes Bryn Eithin such a friendly and supportive place to live.

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Phil Hildrew

Job Title: Chef Joined: 2005

Phil, our Chef, has been a valued member of the Bryn Eithin team since 2005. An award-winning chef, Phil is known for his inclusive approach and genuine care for residents’ individual preferences. A cornerstone of Bryn Eithin, he has been consistently creating delicious, personalised meals that enhance daily life in the home for over 20 years.

Frequently Asked Questions about Bryn Eithin Hall Residential Care Home

What types of Care is Bryn Eithin Hall Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bryn Eithin Hall Residential Care Home have?

There are 21 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Bryn Eithin Hall Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bryn Eithin Hall Residential Care Home to the centre of Colwyn Bay?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryn Eithin Hall Residential Care Home to verify any information. View our terms and conditions. Bryn Eithin Hall Residential Care Home has an Enhanced Service - more info.