Bryn Eithin Hall Residential Care Home

30 Llanrwst Road, Colwyn Bay LL29 7YU
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9.7 83 Reviews
  • Bryn Eithin Hall Residential Care Home, Colwyn Bay
Welcome to Bryn Eithin Hall — a warm and welcoming residential care home set within a beautifully restored 19th-century country house, surrounded by 3.5 acres of landscaped gardens with sweeping views over Colwyn Bay and the North Wales coast. Built in 1889 and Grade II listed, the hall combines the elegance and tranquillity of a traditional country residence with modern standards of compassionate, personalised care.

Accommodation is spacious and well-furnished, with many rooms featuring en-suite facilities, televisions, telephones, and 24-hour call systems. Each room may be personalised with treasured furniture and belongings, creating a familiar and comforting environment that truly feels like home.

Dedicated staff are on hand day and night to provide support with daily living, medical requirements, and emotional well-being, always respecting dignity, independence, and individual choice. Residents benefit from a varied programme of activities designed to encourage engagement and enjoyment, including music, arts and crafts, quizzes, movement sessions, and outings. Meals are freshly prepared by an award-winning chef, with menus thoughtfully tailored to individual dietary needs.

The extensive grounds offer tranquil spaces for relaxation, gentle walks, and quiet reflection. A purpose-built garden building enhances these surroundings, providing a bright and welcoming place for family video calls and serving as a dedicated meeting and events room, complete with beautiful views across the gardens.

For details on current room availability, whether for residency or respite care, please contact the Manager.
Additional information regarding funding, trial stays, & respite can be found in brochure.
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Care Provided by Bryn Eithin Hall Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100

Depending on level of care required.

These prices are only a guideline, please contact Bryn Eithin Hall Residential Care Home to find out the exact price for your requirements.

Contact Bryn Eithin Hall Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bryn Eithin Hall Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Bryn Eithin Residential Care LTD
  • Privately Owned

Person in Charge

  • Bernadette Johnston (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)

Bryn Eithin Hall Residential Care Home Reviews (83)

9.7

Bryn Eithin Hall Residential Care Home has a Review Score of 9.7 (9.748) out of 10, based on 14 reviews in the last 2 years.
Over all time Bryn Eithin Hall Residential Care Home has 83 reviews.

Overall Experience
  • 68
  • 13
  • 2
  • 0
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Date Published
  • 83
  • 8
  • 8
  • 14
  • 69
Reviewer Connection to Bryn Eithin Hall Residential Care Home
  • 25
  • 25
  • 14
  • 5
  • 4
  • 2
  • 1
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  • 1
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Total of 83, showing 41-60
Review from J P (Daughter of Resident) published on 30 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose Bryn Eithin for my dad following a three month hospital stay when he felt he could no longer live independently.
From the first visit we were made to feel very welcome and he has been supported, encouraged and cared for sensitively by all the staff in their various roles for six months now.
We are reassured knowing that Dad is safe and secure and he is very happy in his new home with staff who feel to all of us like an extension of our family.
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Review from Julie T (Daughter of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As soon as I entered the premises, I knew that it was the right place for my mother! Lovely caring staff who go out of their way to make my mother feel cared for and loved - a great comfort to me and my family.
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Review from Martin P (Son of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1, Excellent, well trained staff
2, Cleanliness and facilities excellent
3, Top quality food and good menu variation
4, Very friendly atmosphere
5, Highly professional in the event of medical emergencies
6, Foster a family atmosphere
7, Could not be better
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Review from V C (Daughter of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made to feel very welcome when we visit. Always very clean. My mum is looked after very well.
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Review from J D (Friend of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been in Bryn Eithin for around 3 months now and has settled well. The staff are always polite, attentive and the residents get involved in many activities. I would certainly describe Bryn Eithin Hall as a happy place for anyone requiring care.
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Review from Ruth M (Daughter of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at Bryn Eithin Hall Residential Care Home for 7 weeks now. Her care has been excellent. The staff are amazing always treating her with dignity and respect. They also include me in her care and are always willing to listen to my queries. The house is beautiful and the food is excellent.
My mum moved from another care home where she was very unhappy, depressed and anxious. She is now a different woman; happy and relaxed. An increase in the number of activities available would be the icing on the cake!
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Review from G W (Wife of Resident) published on 25 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has just moved to Bryn Eithin. Staff are very professional.
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Review from Ruth (Daughter of Resident) published on 12 February 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents, aged 98 and 94, share a spacious double room with ensuite bathroom. All the staff, carers and other staff, at Bryn Eithin are always patient, kind and cheerful and have been flexible over mealtimes, diet and other requests made by my parents. There is a welcoming atmosphere when I visit
and the home is warm and nicely decorated. My parents' bedroom is always tidy, clothes and personal possessions put away in generous wardrobe and drawer space. Food is cooked on the premises by a good chef and my parents enjoy their meals. My only reservation would be that leisure activities appear to be limited, but apart from that, I would recommend Bryn Eithin to elderly people no longer able to live in their own home.
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Review from Gavin (Son of Resident) published on 31 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly caring staff, personal attention, daily visit from chef to ascertain needs, handyman reacts quickly to requests, good range of activities on offer.
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Review from Rev Dee (Stepdaughter of Resident) published on 31 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the home to be very welcoming to visitors such as myself and helpful in giving information about my stepmother when requested. The staff are patient with her and understand her dementia and adapt their care and approach to her accordingly to allow for this. I am free to come and go when
I wish and drop in unannounced which is helpful as I live away from the home. When my father died in the home about fifteen months ago during the night, one of the staff stayed with him until he passed on which was a great comfort to me and my husband. I have been grateful for the overall care and duty that all the staff show to their residents at this late stage in their lives. I would recommend Bryn Eithin Hall.
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Review from Brenda M (Friend of Resident) published on 30 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My cousin has been in Bryn Eithin for 18 months now. During that time her care has been excellent. She looks better than she has in years! She settled in quickly and seems quite contented.


The staff are very good and treat the residents with respect. The overall atmosphere is very good and the management

are constantly improving the rooms and the building.
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Review from V L (Granddaughter of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff. Very caring. Residents are always well looked after.
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Review from Sian J (Daughter of Resident) published on 6 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother states she is settled now (as settled as she is going to be). She is resigned to the fact that she now needs to be cared for. She is comfortable and says very well fed and all the staff are kind to her.
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Review from Molly R (Resident) assisted by family/friend published on 13 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent food. Very good service in all departments.
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Review from Christine B (Daughter of Resident) published on 14 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father in this home. They provide excellent help and assistance to him, he is well cared for. Excellent cleanliness in his own bedroom, making him feel at home.
Staff are very caring and helpful.
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Review from Gill N (Niece of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Eithin is a superb care home. The staff are friendly and willing, the manager is very helpful.
The food is good, the care is good, I find it exceptional.
My aunt is very happy, she does share a room but doesn't seem to mind.
The meal times are flexible, when I take her out they will keep her
tea for her. They are not rigid in any way. I am extremely lucky to have found such a great home for my aunty who is very happy.
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Review from B J (Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good entertainment enjoyed.
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Review from W M (Niece of Resident) published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt has a lovely room and the staff are very caring. My Aunt enjoyed the Easter bonnet competition recently held at the home.
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Review from Clifford P (Resident) assisted by family/friend published on 16 May 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Happy in the home and enjoying the food and like the staff.
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Review from M H (Daughter of Resident) published on 15 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy - the room is always tidy and Mum is well cared for and happy. Food is good and caters for her specific needs (diabetic).
Staff are friendly and genuinely care for my mum.
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Current Review Score: 9.7 (9.748)

Overview of Review Score

The Review Score of 9.7 (9.748) out of 10 for Bryn Eithin Hall Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Bryn Eithin Hall Residential Care Home is calculated as follows: ( (150 Excellents x 5) + (17 Goods x 4) ) ÷ 167 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Bryn Eithin Hall Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 20 Jan 2026
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (5)

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Sue Hanson

Job Title: Independent Director Joined: 2003

Sue, our Independent Director, has been part of Bryn Eithin since 2003 and brings a wealth of experience from many years as a care home manager. Her guidance, consistency, and deep understanding of residential care have played an important role in supporting the home’s ongoing success. She cares profoundly about Bryn Eithin, its residents, and its staff, and her long-standing commitment continues to strengthen the home’s values, governance, and culture of high-quality care.

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Bernadette Johnston

Job Title: Registered Manager Joined: 2021

Bernadette, our registered manager, believes that a care home should always feel like a real home. She takes great pride in making sure Bryn Eithin remains a place where residents feel valued, respected and supported, and she enjoys building relationships with residents and their families.


Bernadette plays a pivtal role in the day-to-day life of Bryn Eithin and works closely with both residents and staff to make sure the home runs smoothly. She joined the team with many years of experience in care, including leading large teams in domiciliary care, bringing with her a strong understanding of how important it is for people to feel safe, comfortable and well looked after.

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Marian Davies

Job Title: Senior Team Leader Joined: 2003

Marian has been part of the Bryn Eithin family since 2003 and has supported the home and its residents for many years. As Senior Team Leader, she brings a wealth of experience and a deep understanding of the residents and the home itself.


Marian cares deeply about the people who live at Bryn Eithin and takes great pride in helping to create a kind and supportive environment for everyone. Having been part of the home for so long, she values the relationships she has built with residents, their families and the team around her.

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Kathryn Williams

Job Title: Senior Team Leader Joined: 2017

Kath has been a highly valued member of the Bryn Eithin team since 2017 and is part of the senior team supporting residents and colleagues each day. During her time at the home she has completed extensive training and developed strong experience across many areas of care.


Kath enjoys spending time with residents and getting to know them as individuals. She finds great reward in helping residents feel comfortable, settled and cared for, and is proud to be part of the team that makes Bryn Eithin such a friendly and supportive place to live.

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Phil Hildrew

Job Title: Chef Joined: 2005

Phil, our Chef, has been a valued member of the Bryn Eithin team since 2005. An award-winning chef, Phil is known for his inclusive approach and genuine care for residents’ individual preferences. A cornerstone of Bryn Eithin, he has been consistently creating delicious, personalised meals that enhance daily life in the home for over 20 years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryn Eithin Hall Residential Care Home to verify any information. View our terms and conditions. Bryn Eithin Hall Residential Care Home has an Enhanced Service - more info.