Bryn Eithin Hall Residential Care Home

30 Llanrwst Road, Colwyn Bay LL29 7YU
Review Us
9.7 83 Reviews
  • Bryn Eithin Hall Residential Care Home, Colwyn Bay
Welcome to Bryn Eithin Hall — a warm and welcoming residential care home set within a beautifully restored 19th-century country house, surrounded by 3.5 acres of landscaped gardens with sweeping views over Colwyn Bay and the North Wales coast. Built in 1889 and Grade II listed, the hall combines the elegance and tranquillity of a traditional country residence with modern standards of compassionate, personalised care.

Accommodation is spacious and well-furnished, with many rooms featuring en-suite facilities, televisions, telephones, and 24-hour call systems. Each room may be personalised with treasured furniture and belongings, creating a familiar and comforting environment that truly feels like home.

Dedicated staff are on hand day and night to provide support with daily living, medical requirements, and emotional well-being, always respecting dignity, independence, and individual choice. Residents benefit from a varied programme of activities designed to encourage engagement and enjoyment, including music, arts and crafts, quizzes, movement sessions, and outings. Meals are freshly prepared by an award-winning chef, with menus thoughtfully tailored to individual dietary needs.

The extensive grounds offer tranquil spaces for relaxation, gentle walks, and quiet reflection. A purpose-built garden building enhances these surroundings, providing a bright and welcoming place for family video calls and serving as a dedicated meeting and events room, complete with beautiful views across the gardens.

For details on current room availability, whether for residency or respite care, please contact the Manager.
Additional information regarding funding, trial stays, & respite can be found in brochure.

Care Provided by Bryn Eithin Hall Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100

Depending on level of care required.

These prices are only a guideline, please contact Bryn Eithin Hall Residential Care Home to find out the exact price for your requirements.

Contact Bryn Eithin Hall Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bryn Eithin Hall Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Bryn Eithin Residential Care LTD
  • Privately Owned

Person in Charge

  • Bernadette Johnston (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)

Bryn Eithin Hall Residential Care Home Reviews (83)

9.7

Bryn Eithin Hall Residential Care Home has a Review Score of 9.7 (9.748) out of 10, based on 14 reviews in the last 2 years.
Over all time Bryn Eithin Hall Residential Care Home has 83 reviews.

Overall Experience
  • 68
  • 13
  • 2
  • 0
  • 0
Date Published
  • 83
  • 8
  • 8
  • 14
  • 69
Reviewer Connection to Bryn Eithin Hall Residential Care Home
  • 25
  • 25
  • 14
  • 5
  • 4
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 83, showing 21-40
Review from Gwenda E (Niece of Resident) published on 4 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt who is disabled has been here for 18 months throughout the pandemic and has been very well looked after. The food is of a very high standard. The staff are very pleasant and very caring and always welcoming to visitors.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B E (Resident) published on 15 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a nice home. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V F (Resident) published on 11 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Eithin is an excellent home. Everyone is so kind and helpful and look after us well. Food is varied. I am very happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K E (Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R R (Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A W (Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C F (Son of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is wonderful and has helped my mum a lot. The staff are very kind and everything is well throughout. The food is great too highly recommend this care home. Thanks.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Phillip H (Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, excellent!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M T (Respite Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, the welcome was very warm and friendly. I had bought my dog who was made equally welcome and who quickly settled in. The food was as good as anticipated and personal requests were granted. The staff care is exceptional, I call them the "Dream Team". A couple provided entertainment of Country
and Western singing led by guitars, one resident danced to the music, others clapped most enjoyable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane M (Daughter of Resident) published on 29 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's second year and she is as happy as ever. Needed emergency treatment whilst I was on holiday and staff accompanied her to hospital, stayed with her until my brother arrived, then got two buses and a train home. Over and above expectations. Marvellous staff/management/care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B G (Daughter of Resident) published on 29 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father went to Bryn Eithin in August of this year. His main concerns were finding a home that was clean and with good food. Full marks for both of them! Dad settled in well and told me recently they are kind. Welsh is spoken by a number of staff and the atmosphere is homely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E E (Resident) assisted by family/friend published on 24 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy here and are very glad that we found this home with lovely staff, food etc.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M R (Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P L (Niece of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Bryn Eithin are very hardworking and do their best to accommodate any requests my Aunt makes. My Aunt doesn't join in any of the activities but I know there is a variety of events to keep the residents entertained. The food is excellent and served to the residents' requirements.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy..
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G W (Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E R (Friend of Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have known Bryn Eithin for about two years now since my friend became a resident. She seems very well looked after, well dressed, clean, well-fed and looked after in every way. When there is a health problem, the doctor or dentist has been called. She says she is very happy and that all the carers
and staff are very friendly and helpful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M C (Resident) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything just lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter T (Relative of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bryn Eithin Hall has cared for my Aunt for the past 3 years. I and my family are very happy with the care offered.
Accommodation is clean and lovely and warm.
Food is wholesome.
Staff are particularly friendly and personable.
We are most grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Arfon W (Son of Resident) published on 30 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are first class, very caring and attentive with good communication skills with residents and families.
The home is light, spacious and kept very clean. The menus are good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.748)

Overview of Review Score

The Review Score of 9.7 (9.748) out of 10 for Bryn Eithin Hall Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Bryn Eithin Hall Residential Care Home is calculated as follows: ( (150 Excellents x 5) + (17 Goods x 4) ) ÷ 167 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Bryn Eithin Hall Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 20 Jan 2026
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (2)

Loading...

Meet the Team (5)

No image found

Sue Hanson

Job Title: Independent Director Joined: 2003

Sue, our Independent Director, has been part of Bryn Eithin since 2003 and brings a wealth of experience from many years as a care home manager. Her guidance, consistency, and deep understanding of residential care have played an important role in supporting the home’s ongoing success. She cares profoundly about Bryn Eithin, its residents, and its staff, and her long-standing commitment continues to strengthen the home’s values, governance, and culture of high-quality care.

No image found

Bernadette Johnston

Job Title: Registered Manager Joined: 2021

Bernadette, our registered manager, believes that a care home should always feel like a real home. She takes great pride in making sure Bryn Eithin remains a place where residents feel valued, respected and supported, and she enjoys building relationships with residents and their families.


Bernadette plays a pivtal role in the day-to-day life of Bryn Eithin and works closely with both residents and staff to make sure the home runs smoothly. She joined the team with many years of experience in care, including leading large teams in domiciliary care, bringing with her a strong understanding of how important it is for people to feel safe, comfortable and well looked after.

No image found

Marian Davies

Job Title: Senior Team Leader Joined: 2003

Marian has been part of the Bryn Eithin family since 2003 and has supported the home and its residents for many years. As Senior Team Leader, she brings a wealth of experience and a deep understanding of the residents and the home itself.


Marian cares deeply about the people who live at Bryn Eithin and takes great pride in helping to create a kind and supportive environment for everyone. Having been part of the home for so long, she values the relationships she has built with residents, their families and the team around her.

No image found

Kathryn Williams

Job Title: Senior Team Leader Joined: 2017

Kath has been a highly valued member of the Bryn Eithin team since 2017 and is part of the senior team supporting residents and colleagues each day. During her time at the home she has completed extensive training and developed strong experience across many areas of care.


Kath enjoys spending time with residents and getting to know them as individuals. She finds great reward in helping residents feel comfortable, settled and cared for, and is proud to be part of the team that makes Bryn Eithin such a friendly and supportive place to live.

No image found

Phil Hildrew

Job Title: Chef Joined: 2005

Phil, our Chef, has been a valued member of the Bryn Eithin team since 2005. An award-winning chef, Phil is known for his inclusive approach and genuine care for residents’ individual preferences. A cornerstone of Bryn Eithin, he has been consistently creating delicious, personalised meals that enhance daily life in the home for over 20 years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryn Eithin Hall Residential Care Home to verify any information. View our terms and conditions. Bryn Eithin Hall Residential Care Home has an Enhanced Service - more info.