Bryn Eithin Hall Residential Care Home

30 Llanrwst Road, Colwyn Bay LL29 7YU
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9.7 83 Reviews
  • Bryn Eithin Hall Residential Care Home, Colwyn Bay
Welcome to Bryn Eithin Hall — a warm and welcoming residential care home set within a beautifully restored 19th-century country house, surrounded by 3.5 acres of landscaped gardens with sweeping views over Colwyn Bay and the North Wales coast. Built in 1889 and Grade II listed, the hall combines the elegance and tranquillity of a traditional country residence with modern standards of compassionate, personalised care.

Accommodation is spacious and well-furnished, with many rooms featuring en-suite facilities, televisions, telephones, and 24-hour call systems. Each room may be personalised with treasured furniture and belongings, creating a familiar and comforting environment that truly feels like home.

Dedicated staff are on hand day and night to provide support with daily living, medical requirements, and emotional well-being, always respecting dignity, independence, and individual choice. Residents benefit from a varied programme of activities designed to encourage engagement and enjoyment, including music, arts and crafts, quizzes, movement sessions, and outings. Meals are freshly prepared by an award-winning chef, with menus thoughtfully tailored to individual dietary needs.

The extensive grounds offer tranquil spaces for relaxation, gentle walks, and quiet reflection. A purpose-built garden building enhances these surroundings, providing a bright and welcoming place for family video calls and serving as a dedicated meeting and events room, complete with beautiful views across the gardens.

For details on current room availability, whether for residency or respite care, please contact the Manager.
Additional information regarding funding, trial stays, & respite can be found in brochure.
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Care Provided by Bryn Eithin Hall Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1100

Depending on level of care required.

These prices are only a guideline, please contact Bryn Eithin Hall Residential Care Home to find out the exact price for your requirements.

Contact Bryn Eithin Hall Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bryn Eithin Hall Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Bryn Eithin Residential Care LTD
  • Privately Owned

Person in Charge

  • Bernadette Johnston (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)

Bryn Eithin Hall Residential Care Home Reviews (83)

9.7

Bryn Eithin Hall Residential Care Home has a Review Score of 9.7 (9.748) out of 10, based on 14 reviews in the last 2 years.
Over all time Bryn Eithin Hall Residential Care Home has 83 reviews.

Overall Experience
  • 68
  • 13
  • 2
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Date Published
  • 83
  • 8
  • 8
  • 14
  • 69
Reviewer Connection to Bryn Eithin Hall Residential Care Home
  • 25
  • 25
  • 14
  • 5
  • 4
  • 2
  • 1
  • 1
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  • 1
  • 1
  • 1
  • 1
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Total of 83, showing 61-80
Review from D W (Son of Resident) published on 9 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall very good place for my mother considering her condition and needs.
The best aspect is all the carers on the frontline are long term loyal employees whose top priority is the resident.
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Review from Henrietta K (Resident) assisted by family/friend published on 5 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have only been in this home since October but straight away was made to feel most welcome by all the staff. I feel safe in my environment and happy. All the staff are excellent and very professional in their approach. The food that is supplied is excellent and a wide variety. I feel I can recommend
this establishment to others because of the wonderful attitude and dedication of all the staff. Thank you.
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Review from Winifred H (Resident) published on 21 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoy my own privacy. Staff are friendly and not interfering.
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Review from Wendy P (Daughter-in-law of Resident) published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care home. Clean, excellent food.
Staff are very caring and helpful.
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Review from G M (Resident) assisted by family/friend published on 9 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy.
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Review from Anne S (Daughter of Resident) published on 24 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I searched through the lists of care homes in this area for my mum. We visited them all and decided on Bryn Eithin. We had a good feeling abut it and liked the stately design of the building.
We were made to feel very welcome by all the staff who are exceptional in their care for my
mum.
The food is excellent as are the kitchen staff. We have only had the winter months here so hope that during the summer my mum will be able to benefit from the surrounding area and gardens. Very pleased.
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Review from Gwen W (Resident) published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been here a number of years, enjoy the family atmosphere. Staff are very helpful.
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Review from D P (Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff have been very welcoming. They have allowed me to have Sky TV in my bedroom so I can watch what I want. The experience so far has been enjoyable and welcoming.
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Review from Christina W (Daughter of Resident) published on 7 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff excellent, caring and always informative.
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Review from June M (Daughter of Resident) published on 7 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we could not ask for more, Mum is so well cared for - Bryn Eithin isn't just a place for her to live, it is her home where she is safe, warm, clean and really well fed by staff who care. All the staff go the extra mile to make sure every resident is made to feel special. All we hear about
care homes is negative comments, but this care home is so very special. Mum has been in Bryn Eithin for a year now and all our concerns over her safety before she went into Bryn Eithin have vanished - it is a truly lovely place.
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Review from E P (Resident) published on 27 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Quite happy, have only been here a few weeks am looking forward to having a phone in my room. Enjoy the food. It's a nice place to live.
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Review from Elizabeth S (Resident) published on 27 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have only been here for a few weeks, I have settled in nicely. My family come to take me out, the grounds are beautiful and I have a lovely room. Staff are kind.
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Review from H M (Daughter of Resident) published on 18 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are friendly, helpful and attentive and hard working which I consider to be the most important aspect of any care home. My mother is treated with compassion, dignity and they are very empathetic towards her condition. The food is nice as are the drinks (tea and coffee is readily available
when requested). The managerial staff are also very helpful and nice and were fine about us installing a sky box in the home. The facilities are clean and the rooms are spacious and overall the value for money is undeniable. I would without a doubt recommend Bryn Eithin to a friend.
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Review from J S (Resident) published on 13 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfactory. Quite happy here, enjoying my food, enough activities that I want to participate. Love being here with the company.
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Review from B H H (Brother of Resident) published on 13 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister was very unhappy living alone, her memory was failing, since being at Bryn Eithin she is a new woman she has company activities and wonderful meals all the staff are kind and they will spend time with each resident. Families are always welcomed and often have a meal with their relatives. An
excellent choice of home.
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Review from G T (Resident) published on 13 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with the kindness shown by staff. I would prefer a smaller room. Quite happy with the food.
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Review from GBO (Resident) published on 11 May 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff were very good at their job and helpful.
- My room was very nice and spacious but as recently decorated it smelt of paint.
- Meal times not ideal - especially evening meal at 3.45, too early.
- For my condition, the other residents seemed much older and more incapacitated - therefore not
ideal company.
- There were very limited social activities and no outings - because of condition of many of the residents who preferred to sleep in the lounge.
- Lack of any more lounges.
Reply from Susan Hanson, Manager at Bryn Eithin Hall Residential Care HomeWe are sorry that on this occasion, the respite stay was not a fully enjoyable experience. I would like to respond to some of the comments, to help clarify. Our evening meal time is always at 4.45pm and never at 3.45pm, as commented. The residents range in ages with varying health. Our main meal of the day is served at 12.45pm, where a resident afterwards might choose to enjoy a short nap in an area of the home of their choosing. Our activities, whilst we try to please everyone, if a resident chooses not to take part or not to make use of the other seating area, we have to accept their choice and opinions. Our priority is for residents to feel that this is their home at all times, whether the stay is long term or respite and able to make their own decisions. Our apologies again and will also use this information as part of our own review process.
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Review from V W (Daughter of Resident) published on 6 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first meeting with the home manager, through delivering my 95 year old mother and settling her in, to speaking with various staff members and finally getting my mother's opinion/verdict. I have been thoroughly impressed with the professionalism, friendliness and caring attitude that Bryn Eithin
offers. It was my mother's first experience of respite care and she and I are happy to think it will not be the last.Full marks to all the staff.
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Review from A H (Resident) assisted by family/friend published on 18 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The understanding regarding my extra care needed now I find it more difficult to walk around on my own. I now need to use a walking frame and need more help with personal care. It all takes extra time and I don't always understand why I need help, so the patience here is very good. Everyone is very
kind.
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Review from Jeffrey M (Son of Resident) published on 6 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very pleasant and kind. Service users look neat and tidy and treated with respect and dignity. Very homely feeling. My mother loves being here.
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Current Review Score: 9.7 (9.748)

Overview of Review Score

The Review Score of 9.7 (9.748) out of 10 for Bryn Eithin Hall Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Bryn Eithin Hall Residential Care Home is calculated as follows: ( (150 Excellents x 5) + (17 Goods x 4) ) ÷ 167 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Bryn Eithin Hall Residential Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 20 Jan 2026
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (5)

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Sue Hanson

Job Title: Independent Director Joined: 2003

Sue, our Independent Director, has been part of Bryn Eithin since 2003 and brings a wealth of experience from many years as a care home manager. Her guidance, consistency, and deep understanding of residential care have played an important role in supporting the home’s ongoing success. She cares profoundly about Bryn Eithin, its residents, and its staff, and her long-standing commitment continues to strengthen the home’s values, governance, and culture of high-quality care.

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Bernadette Johnston

Job Title: Registered Manager Joined: 2021

Bernadette, our registered manager, believes that a care home should always feel like a real home. She takes great pride in making sure Bryn Eithin remains a place where residents feel valued, respected and supported, and she enjoys building relationships with residents and their families.


Bernadette plays a pivtal role in the day-to-day life of Bryn Eithin and works closely with both residents and staff to make sure the home runs smoothly. She joined the team with many years of experience in care, including leading large teams in domiciliary care, bringing with her a strong understanding of how important it is for people to feel safe, comfortable and well looked after.

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Marian Davies

Job Title: Senior Team Leader Joined: 2003

Marian has been part of the Bryn Eithin family since 2003 and has supported the home and its residents for many years. As Senior Team Leader, she brings a wealth of experience and a deep understanding of the residents and the home itself.


Marian cares deeply about the people who live at Bryn Eithin and takes great pride in helping to create a kind and supportive environment for everyone. Having been part of the home for so long, she values the relationships she has built with residents, their families and the team around her.

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Kathryn Williams

Job Title: Senior Team Leader Joined: 2017

Kath has been a highly valued member of the Bryn Eithin team since 2017 and is part of the senior team supporting residents and colleagues each day. During her time at the home she has completed extensive training and developed strong experience across many areas of care.


Kath enjoys spending time with residents and getting to know them as individuals. She finds great reward in helping residents feel comfortable, settled and cared for, and is proud to be part of the team that makes Bryn Eithin such a friendly and supportive place to live.

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Phil Hildrew

Job Title: Chef Joined: 2005

Phil, our Chef, has been a valued member of the Bryn Eithin team since 2005. An award-winning chef, Phil is known for his inclusive approach and genuine care for residents’ individual preferences. A cornerstone of Bryn Eithin, he has been consistently creating delicious, personalised meals that enhance daily life in the home for over 20 years.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bryn Eithin Hall Residential Care Home to verify any information. View our terms and conditions. Bryn Eithin Hall Residential Care Home has an Enhanced Service - more info.