Gloddaeth Avenue, Llandudno LL30 2DN
Group: Mr & Mrs B Ramnath
Person in charge: Jacqueline Grayson (Manager)
Local Authority / Social Services: Conwy County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 29 Service Users
Registered Care Categories*: Old Age
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Welsh, French
Single Rooms: 27
Shared Rooms: 1
Rooms with ensuite WC: 16
Facilities & Services: Palliative Care • Day Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care and Social Services Inspectorate Wales* Report on Treflys Nursing Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Treflys Nursing Home has a Review Score of 6.4 (6.419)
The Review Score of 6.4 (maximum of 10) for Treflys Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Treflys Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Treflys Nursing Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.586 Points relating to the number of positive Reviews for Treflys Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172 , then divided by 2 = 0.086
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Don c (Resident) on Monday 23 May 2016. Relates to October 2015.
I was a resident for 18 months and would like to say that the staff were excellent, nothing was too much trouble for them. You were treated like friends.
The food was very good and if there were occasions like birthdays a special buffet was laid on. There was plenty of entertainment to be had and if someone wanted something special the management and staff made every effort to provide it.
There were always qualified nursing staff available.
All in all I would like to say that I was treated with respect and kindness and I could not have been more happy and contented during my stay.
I would just add that the reason I am no longer a resident is that I moved to be closer to my son.
How likely would you be to recommend Treflys Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Treflys Nursing Home
There are currently no Care Home Idol entrants who have performed at Treflys Nursing Home