Treflys Nursing Home

Gloddaeth Avenue, Llandudno LL30 2DN
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8.2 3 Reviews
  • Treflys Nursing Home, Llandudno
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Care Provided by Treflys Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 29 Service Users
  • Primary Care Categories
  • Older Person Care
  • Other Care Provided
  • Day Care
  • Palliative Care

Good to Know

  • Person in charge
  • Ceri McLellan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
8.2

Treflys Nursing Home has a Review Score of 8.2 (8.172) out of 10, based on 1 reviews in the last 2 years. Over all time Treflys Nursing Home has 3 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was in Treflys for a little over a year and sadly passed away very recently.we feel very blessed to have come across this wonderful home. It feels very homely,warm and friendly.You are made to feel like family and the staff go above and beyond,nothing is to much trouble. The level of
care is outstanding and you are kept informed and involved with your loved ones at every stage. Person centred care is definitely present here . They have an excellent team and are all worth their weight in Gold.The home is very clean and the food is good, I loved the smell of the kitchen when you walked in . Visiting at any time is not a problem even staying most of the night should you need to. We feel mum was treated with dignity and respect at all times and we can't thank them enough for the love and care they showed not only to mum but to us as well. We would highly recommend Treflys to everyone , I even want to book a room here for myself.

Reply from Ceri McLellan, Manager at Treflys Nursing Home

Always a pleasure, we will all miss you visiting


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Overall Experience  Overall Experience 4.0 out of 5

My mother has settled very well at Treflys, moved in end of December. The staff are kind and willing to help. Her Room is kept clean and orderly. The home itself, with different choice of lounges for different residents, is homely, nicely furnished and warm. She has her own corner by the window and
the staff have personalised her chair. She enjoys the food and tells me who are her friends, that is, 3 staff members who she has become fond of already. She has a lot of mobility needs, signs of dementia and a continuing gastric illness. She seems cared for, trustful of staff and a lot less fretful than in previous months. I am very thankful to the home for settling her in well and also pleased with her room which is bright and homely, being allowed to have her beloved wall clock and pictures around her. Staff had raised concerns to her GP appropriately.

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Overall Experience  Overall Experience 5.0 out of 5

I was a resident for 18 months and would like to say that the staff were excellent, nothing was too much trouble for them. You were treated like friends.
The food was very good and if there were occasions like birthdays a special buffet was laid on. There was plenty of entertainment to be had and if
someone wanted something special the management and staff made every effort to provide it.
There were always qualified nursing staff available.
All in all I would like to say that I was treated with respect and kindness and I could not have been more happy and contented during my stay.
I would just add that the reason I am no longer a resident is that I moved to be closer to my son.

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Current Review Score: 8.2 (8.172)

Overview of Review Score

The Review Score of 8.2 (8.172) out of 10 for Treflys Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Treflys Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.172 Points relating to the number of positive Reviews for Treflys Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 1 Positive Reviews ÷ 5.8 = 0.172

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Treflys Nursing Home

What types of Care is Treflys Nursing Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

What additional types of Care does Treflys Nursing Home provide?

Palliative Care & Day Care are other types of care provided.

How many Rooms does Treflys Nursing Home have?

There are 27 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Treflys Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Treflys Nursing Home to the centre of Llandudno?

0.4 mile(s) as the crow flies, distance by road may be significantly further.