Castle Graig Residential & Nursing Home

93 Salem Road, Swansea SA6 8NN

Castle Graig Residential & Nursing Home, Swansea, Swansea
Castle Graig Residential & Nursing Home, Swansea, Swansea
Castle Graig Residential & Nursing Home, Swansea, Swansea

Located in the quiet suburb of Plasmarl, Castle Craig Nursing Home has been providing a high standard of residential and nursing care for over 20 years.

Residents have access to several lounges with specially designed furniture and a spacious dining room. The Home has a range of comfortable and well equipped bedrooms most of which are ensuite.

A secure patio area is available to enjoy when the weather permits. Close attention is paid to residents specific dietary needs and fresh, nutritional meals, with any cultural requirements taken into consideration, are served each day.

An activities co-ordinator supports residents to join in a variety of activities ensuring each resident’s wishes are respected. Through the staff and management the Home offers a wealth of experience and focus on person centred care to provide residents with a relaxing and peaceful living environment.

Owner: Navagrace Ltd

Person in charge: Sarah Jacobs (General Manager)

Local Authority / Social Services: Swansea City and County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages from 65 to 100.

Languages Spoken by Staff (other than English): Polish, Romanian

Single Rooms: 33

Shared Rooms: 2

Rooms with ensuite WC: 32

Weekly Charges Guide: Personal Care Single from £511 Nursing Care Single from £527 (These prices are only a guideline, please contact Castle Graig Residential & Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Castle Graig Residential & Nursing Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

4.4 Castle Graig Residential & Nursing Home has a Review Score of 4.4 (4.354)

The Review Score of 4.4 (maximum of 10) for Castle Graig Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Castle Graig Residential & Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.354 for Castle Graig Residential & Nursing Home is calculated as follows: ( (23 Excellents x 5) + (19 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 48 Ratings = 4.354

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Castle Graig Residential & Nursing Home is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 0 Reviews ÷ 7.4 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Castle Graig Residential & Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Castle Graig Residential & Nursing Home

  • Son of Resident/Service User
    3
  • Daughter of Resident/Service User
    1

Have always been impressed with the level of care my mother has received since becoming a resident (2013) The staff are very professional and easy to talk to. My mother is very happy and gets on with all the staff.

How likely would you be to recommend Castle Graig Residential & Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

It was with great sadness that I organised the transfer of my mother from her home in Swansea to Castle Craig Nursing Home two years ago. My mother who was 97 at the time became so unsteady on her feet, suffering occasional fits, that I had no other option but to put her in care. I chose Castle Craig Nursing Home as it was close to her home and on visiting the premises I found the staff very friendly and helpful. As I live in Stratford-Upon-Avon, I find it difficult visiting my mother regularly- normally visit monthly for 2/3 days but the staff keep me informed of her condition. The overall standard, i would judge as good/excellent and of good value for money.

How likely would you be to recommend Castle Graig Residential & Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

My dad has been a resident at Castle Craig Nursing Home since September 2009. Dad is treated as an individual, with kindness consideration and dignity. Staff go out of their way to make everyone feel at home. The home has a friendly, happy relaxed atmosphere and family and friends are welcomed and actively encouraged to join in with activities. Food at the home is very good and consideration is always given to individual likes and dislikes. Dad has his own room and bathroom which is kept clean. He is always dressed in his own clothes, which are clean and fresh and has regular on site haircuts. I know dad is safe and well cared for in a professional and kind hearted manner.

How likely would you be to recommend Castle Graig Residential & Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother became a resident at Castle Graig care home in September 2013. She has developed bed sores because she is constantly turned in her bed and repositioned, even at night. When an old injury opened up on her ankle new positioning in bed, the use of plasters and a surgical "booty" helped close the wound again.From time to time my mother is given food that does not agree with her eg fizzy drinks etc. On the whole though her care is good.

How likely would you be to recommend Castle Graig Residential & Nursing Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

Submit a Review for Castle Graig Residential & Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Castle Graig Residential & Nursing Home

Job Vacancies

Staff Profiles

Sarah

Sarah Jacobs

Job Title: General Manager

Joined: 2015

Description:

I have been at Castle Graig since November 2015 in the role as General Manager and I am currently working towards my QCF Level 5 in Leadership for Health & Social Care.

I am passionate about ensuring that our residents receive the highest quality care at all times. I have an open door policy and I welcome visitors to Castle Graig at any time.

I look forward to meeting you!

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Castle Graig Residential & Nursing Home