






Hillside Care Home is a friendly, medium sized home situated in the centre of Swansea overlooking St James Park and the distant sea. The home itself is a Grade II Listed building that combines the character of the traditional with the benefits that new, state of the art facilities bring.
The provider has recently completed a £2.5m upgrade to the home, adding numerous lounges and resident areas. For example, the...
Care Provided by Hillside Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 58 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
At Hillside, the weekly fee can vary depending upon the type of room that an individual or their family chooses. A standard room for example, will incur weekly fees at the underlying Swansea Social Services Fee Rate, regardless of whether that individual is Privately funded or Social Services funded. We believe that this is a fairer and more equitable approach, as opposed to charging Privately funded individuals more.
The price(s) shown are provided by the care home. Contact Hillside Care Home for full pricing details and T&Cs.
Contact Hillside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Owner
- Jupiter Care Ltd
- Private Owned
Person in charge
- Sharda Griffith(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2012
- Number of floors: 3
Room Information
- Single Rooms (50)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (35)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- There are no restrictions. Families and friends can visit their loved ones whenever they wish.
Parking
- There is a family & friends dedicated car park on site.
Hillside Care Home Reviews (29)
Hillside Care Home has a Review Score of 9.4 (9.402) out of 10, based on 9 reviews in the last 2 years.
Over all time Hillside Care Home has 29 reviews.
Hillside Care home is highly recommended, professional care 24hrs, staff work very hard to keep all residence happy best to the ability.
Staff are very trained for their work, they are very kind, polite. Good food, happy with the room & facilities clean & tidy, my visitors comment very positive. I feel this is like my home. Too many activities ongoing & I like walking & staff support me. Very pleasant more than I expected.
My stay at Hillside care home was a very pleasant experience. Excellent friendly staff at all levels, clean and tidy rooms and communal areas with great views across Swansea Bay/Mumbles. Fabulous food and medical needs taken care of efficiently.
Place like Hillside Care Home come highly recommended by my care workers while at home, after researching many in the Swansea area I was completely satisfied with the recommendation given by many that Hillside was the care home for me. After being in the home now for 4 week's all the advice given me was 100% right. I found that nothing was to much trouble for the care workers, and the for meal's was excellent by the chef
The Home is excellent. The staff is very caring and dedicated to every patient. The cleaning at every level is outstanding, and I can wholly recommend the care 1st class home. I always stay here, is part of a family. This is the best place for me!
After experiencing 3 months in various hospitals, coming to Hillside Care Home was wonderful. I would definitely recommend Hill House to anyone having a care experience as myself. Everyone is so caring and gives you lots of encouragement. The entertainment is great, even Elvis comes to visit us!! Thank you. The building itself is so beautiful, and the views are to die for.
In his last few weeks, dad was cared for by the nursing staff and did not need to go to hospital. This was a blessing for him and for the family, as the palliative care he received was excellent.
My husband has been at Hillside for 7 months and has settled in well. The first few weeks were the most difficult, but the staff were always ready to chat and lend sympathetic ears. I am most impressed by the way each resident is treated as a unique individual, every effort is made to accept and accommodate, little quirks and personal preferences. Overall, our family is very happy that we chose Hillside for my husband.
Very happy with the care of my mum who has been at Hillside since earlier this year. The staff always care and have warmth towards her. The food is good, lots of activities and a homely atmosphere. Would fully recommend the home.
I am very happy here.
Very happy with the care overall. When issues do arise, I feel they are taken seriously and constructive criticism is welcomed. Staff always seem invested in care and warmth to residents is evident.
Mam has been at Hillside Care Home for five years and feels part of the family here. She is fond of the carers and she has become special to them. Kindness is so important and we have experienced that here. Any queries about her care have been listened to and acted upon by management.
My uncle is having excellent care. When he came into the home he was in a poor state, now he is in excellent health. The staff are so caring, lovely and helpful. Thank you all.
My wife and I have been deeply impressed and totally delighted by the quality and professionalism of the care my father-in-law has received at Hillside Care Home. The staff are highly-trained, personally-attentive, friendly, respectful and genuinely caring when our loved one has experienced challenges or medical complications. The level of nursing care has been exemplary. We actually love visiting this home.
From the day Mum joined Hillside Care Home, she has been cared for to an exceptional standard. She has a lovely bedroom, there is a large sitting area and lots of smaller more private areas including several gardens. The food is lovely, and the entertainment manager keeps every day full of activities and fun. All the carers and staff are approachable and lovely. Hillside locked down early for Covid, obtained lots of PPE, created an isolation procedure and brought several oxygen concentrators; exceptional.
I'm very impressed with everything. Especially the great care and planning that has kept the home free of Coronavirus. It has been most thorough and thoughtful. The video app is great so that we feel in touch with our relatives even though we haven’t been able to visit.
Hillside is a very well managed home. During the current lockdown, the management team have done a superb job of managing and keeping relatives informed of current situations. It is very reassuring to know that our loved ones are being so well looked after. The majority of staff do over and above, and I am always greeted and made welcome during normal visiting. I visit regularly (4/5 times weekly - not during lockdown though!) so feel able to give an honest opinion.
Our mum was admitted to Hillside about 3-4 weeks before lockdown. We were impressed with the home during that period, but their response concerning the virus has been exemplary. They shut down earlier than the Government guidelines, have set up a facetime app, sent out regular newsletters which have been very thorough and carried out a survey on peoples thoughts of how best to open up again. This will now be extended to June 18th and reviewed again with our input. First-class!
The home has been updating on social media of all the activities that have occurred, with lots of photographs, and it been great for families to see their loved ones on a regular basis!
Families have also been kept updated on a regular basis during the Coronavirus pandemic, and also involved in their opinions as to possibly the ease of restrictions.
I would not hesitate in recommending Hillside.
We found the staff, from managers to cleaners, so kind and caring, not only to the residents but to visitors as well. Refreshments were always available and no visiting restrictions. We were so glad that we found such a home.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Hillside Care Home.
There are no upcoming events for Hillside Care Home.
Awards / Recognitions (2)
- 21 Mar 2013Recipient: Hillside Care Home
- 28 Mar 2012Recipient: Hillside Care Home
Accreditations
There are no accreditations posted yet for Hillside Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Hillside Care Home
What types of Care is Hillside Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hillside Care Home have?
There are 50 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Hillside Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Hillside Care Home to the centre of Swansea?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillside Care Home to verify any information. View our terms and conditions. Hillside Care Home has an Enhanced Service -more info.