Hillside Care Home

I enjoy the trips out especially, the staff are first class even when very busy & with lots going on around them, care is always great.

I live her from 2024. I am very happy here. The food is wonderful I love the trips out & activities. I read my Bible every day. The staff are very friendly *+& kind. My grandchildren came to visit me on Sunday. My daughter is happy she is permanent in her job and she comes to visit me every Wednesday & my husband comes mostly every day. They all are welcomed by the staff. I feel this is my house.

Hillside Care home is highly recommended, professional care 24hrs, staff work very hard to keep all residence happy best to the ability.

Staff are very trained for their work, they are very kind, polite. Good food, happy with the room & facilities clean & tidy, my visitors comment very positive. I feel this is like my home. Too many activities ongoing & I like walking & staff support me. Very pleasant more than I expected.

My stay at Hillside care home was a very pleasant experience. Excellent friendly staff at all levels, clean and tidy rooms and communal areas with great views across Swansea Bay/Mumbles. Fabulous food and medical needs taken care of efficiently.

Place like Hillside Care Home come highly recommended by my care workers while at home, after researching many in the Swansea area I was completely satisfied with the recommendation given by many that Hillside was the care home for me. After being in the home now for 4 week's all the advice given me was 100% right. I found that nothing was to much trouble for the care workers, and the for meal's was excellent by the chef

The Home is excellent. The staff is very caring and dedicated to every patient. The cleaning at every level is outstanding, and I can wholly recommend the care 1st class home. I always stay here, is part of a family. This is the best place for me!

After experiencing 3 months in various hospitals, coming to Hillside Care Home was wonderful. I would definitely recommend Hill House to anyone having a care experience as myself. Everyone is so caring and gives you lots of encouragement. The entertainment is great, even Elvis comes to visit us!! Thank you. The building itself is so beautiful, and the views are to die for.

In his last few weeks, dad was cared for by the nursing staff and did not need to go to hospital. This was a blessing for him and for the family, as the palliative care he received was excellent.

My husband has been at Hillside for 7 months and has settled in well. The first few weeks were the most difficult, but the staff were always ready to chat and lend sympathetic ears. I am most impressed by the way each resident is treated as a unique individual, every effort is made to accept and accommodate, little quirks and personal preferences. Overall, our family is very happy that we chose Hillside for my husband.

Very happy with the care of my mum who has been at Hillside since earlier this year. The staff always care and have warmth towards her. The food is good, lots of activities and a homely atmosphere. Would fully recommend the home.

I am very happy here.

Very happy with the care overall. When issues do arise, I feel they are taken seriously and constructive criticism is welcomed. Staff always seem invested in care and warmth to residents is evident.

Mam has been at Hillside Care Home for five years and feels part of the family here. She is fond of the carers and she has become special to them. Kindness is so important and we have experienced that here. Any queries about her care have been listened to and acted upon by management.

My uncle is having excellent care. When he came into the home he was in a poor state, now he is in excellent health. The staff are so caring, lovely and helpful. Thank you all.

My wife and I have been deeply impressed and totally delighted by the quality and professionalism of the care my father-in-law has received at Hillside Care Home. The staff are highly-trained, personally-attentive, friendly, respectful and genuinely caring when our loved one has experienced challenges or medical complications. The level of nursing care has been exemplary. We actually love visiting this home.

From the day Mum joined Hillside Care Home, she has been cared for to an exceptional standard. She has a lovely bedroom, there is a large sitting area and lots of smaller more private areas including several gardens. The food is lovely, and the entertainment manager keeps every day full of activities and fun. All the carers and staff are approachable and lovely. Hillside locked down early for Covid, obtained lots of PPE, created an isolation procedure and brought several oxygen concentrators; exceptional.

I'm very impressed with everything. Especially the great care and planning that has kept the home free of Coronavirus. It has been most thorough and thoughtful. The video app is great so that we feel in touch with our relatives even though we haven’t been able to visit.

Hillside is a very well managed home. During the current lockdown, the management team have done a superb job of managing and keeping relatives informed of current situations. It is very reassuring to know that our loved ones are being so well looked after. The majority of staff do over and above, and I am always greeted and made welcome during normal visiting. I visit regularly (4/5 times weekly - not during lockdown though!) so feel able to give an honest opinion.

Our mum was admitted to Hillside about 3-4 weeks before lockdown. We were impressed with the home during that period, but their response concerning the virus has been exemplary. They shut down earlier than the Government guidelines, have set up a facetime app, sent out regular newsletters which have been very thorough and carried out a survey on peoples thoughts of how best to open up again. This will now be extended to June 18th and reviewed again with our input. First-class!