Owner: Old Vicarage Ltd

Person in charge: Anita Williams (Matron)

Local Authority / Social Services: Neath Port Talbot County Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 42 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Down Syndrome • Epilepsy • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Stroke

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 38

Shared Rooms: 2

Rooms with ensuite WC: 24

Weekly Charges Guide: (These prices are only a guideline, please contact Old Vicarage to find out the exact price for your requirements.) Nursing Care Single up to £519 (These prices are only a guideline, please contact Old Vicarage to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Old Vicarage: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Old Vicarage has a Review Score of 8.9 (8.864)

The Review Score of 8.9 (maximum of 10) for Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Old Vicarage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.638 for Old Vicarage is calculated as follows: ( (33 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 47 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.226 Points relating to the number of positive Reviews for Old Vicarage is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 8.4 positive Reviews (42 registered maximum number of service users ÷ 5). 4 Reviews ÷ 8.4 Target = 0.476

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Old Vicarage?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Old Vicarage

  • Brother-in-law of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My sister had MND. Old Vicarage was just the place she needed. She felt safe and loved in her last weeks of life. They made her last birthday a memorable one. The carers always treated her with dignity and patience. They also shared a joke or two. If there were any problems staff were happy to find a solution. The support of all the staff were extended to family and friends and I will never be able to thank them enough.

How likely would you be to recommend Old Vicarage? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

We chose the Old Vicarage after recommendations and personal visits. The staff - from top to bottom are caring and pleasant to deal with.
The food is of a high quality and plentiful with regular entertainment provided.
Security is good, car parking convenient and the garden is simple and accessible to residents.
Tv's in every room, hairdressing and chiropody visit regularly. Happy with our choice.

How likely would you be to recommend Old Vicarage? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

What a great home. The staff are friendly, kind, sympathetic, approachable and treat all the residents with compassion and dignity. The choice of menu is great and if you wanted something else they will cook it for you, even family are offered food and drinks. They take residents, if they are able, out on day trips. They also put on activities and family days. The place is warm and welcoming and I would recommend this home to anyone.

How likely would you be to recommend Old Vicarage? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident at the Old Vicarage nursing home in Tonna since February 2014. He is treated with care and dignity. All of the staff are really caring and the choice of menu is very good. They will always make something for you. Families are offered a meal or refreshments. It is family owned and run and are a great support to me and my family. We would recommend it to anyone which I have and there is a waiting list to get in there so that speaks for itself.

How likely would you be to recommend Old Vicarage? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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