Mayflower Care Home

Clos Llwynaalt, Alltwen, Pontardawe, Swansea SA8 3JG

Mayflower Care Home, Swansea, Neath - Port Talbot
Mayflower Care Home, Swansea, Neath - Port Talbot
Mayflower Care Home, Swansea, Neath - Port Talbot

Mayflower Care Home, formerly known as LLwynallt Care Home was established in 1982 and has recently undergone an extensive refurbishment to the highest standard. Mayflower Care Home can now provide accommodation for up to 43 residents (single en-suite rooms, double en-suite rooms and companion rooms all available to a very high standard). The Home provides full-time personal residential care for the elderly and also respite and day care.

Mayflower Care Home is located in a beautiful part of the country and residents enjoy panoramic views to the surrounding countryside yet the Home is within easy reach of such towns as Swansea (less than 5 miles) and Neath (less than 5 miles). Therefore clients can enjoy the peaceful and tranquil setting but still be in close proximity to family and loved ones.

The main focus is on providing care for the residents based on their individual needs and to provide them with as much choice as possible. You can be fully assured that the residents receive the best care possible as all care assistants are trained in-house, not only to comply with the required national standards, but to the Home's own exacting standards.

Residents can enjoy a wide variety of activities with the Homes in house activities co-ordinator. There is also a bespoke Salon area that has recently been installed as well as providing a range of beauty treatments. The Homes also has an internet and library area where residents are free to contact loved ones or to have a quiet moment to themselves whilst reading a good book!

If you are looking for a Home that offers high quality personal care in a stunning and peaceful setting then Mayflower Care Home is the choice for you.

Owner: Alan Sheldon

Person in charge: Karen Lemmon (Manager)

Local Authority / Social Services: Neath Port Talbot County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Epilepsy • Hearing Impairment & Deafness • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 43

Rooms with ensuite WC: 43

Weekly Charges Guide: Personal Care Single £540 – £750 (These prices are only a guideline, please contact Mayflower Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Mayflower Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Mayflower Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

10 Mayflower Care Home has a Review Score of 10 (9.956)

The Review Score of 10 (maximum of 10) for Mayflower Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Mayflower Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.956 for Mayflower Care Home is calculated as follows: ( (195 Excellents x 5) + (9 Goods x 4) ) ÷ 204 Ratings = 4.956

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Mayflower Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 10 Reviews ÷ 8.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Mayflower Care Home?

  • Extremely LIKELY
    17
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Mayflower Care Home

  • Granddaughter of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    3
  • Relative of Resident/Service User
    2
  • Resident / Service User
    2
  • more

Mayflower is excellent. Good staff. Good food. All staff very helpful.
Whenever you ask someone to do something, it is always, "No problem".

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very friendly, always smiling, the care is excellent and it is always clean and tidy in his room. Goes on trips and can sit outside in summer.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Home is always clean, staff are friendly plenty of activities. Plenty of food and drink for residents. My grandmother is very happy and settled, enjoys food and activities getting her hair and nails done! Shame car park is a little short of spaces.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Warm friendly place, great staff and well managed. Plenty of entertainment for older ones constantly moving forward.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very friendly. Activities are a massive plus to occupy the residents in the care home.
We always have a good welcome from staff and they are always happy to help.
The food and portion sizes are brilliant. The staff should be commended for their work ethic and attitude.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Gordon Paton, Home Manager at Mayflower Care Home responded to this review on 16 Jun 2017:

Thank you for your review on carehome.co.uk. It is always really encouraging for all of us to hear positive feedback from people. My staff work really hard to make sure everyone is positively occupied. I will ensure they get to hear your feedback.

My grandmother has been at Mayflower for some time now and she is really happy there. We were a bit apprehensive at first as she has never been in a care home before and this was a big change for our family. But she settled really quickly and that is a credit to the team at Mayflower. She loves the activities and is now part of the choir (thank you to the organiser for setting this up, everyone loves it). I wouldn't hesitate to recommend Mayflower.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Gordon Paton, Home Manager at Mayflower Care Home responded to this review on 13 Jun 2017:

Thank you for your kindness. The staff work really hard to make sure everyone has fun here at Mayflower. I will pass on your kind comments to the team.

I think it's a great place. The home has a nice atmosphere and the people who live in Mayflower always seem to be doing things. I am always offered a cup of tea when I arrive. I like the fact that people never seem bored when I'm there.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Gordon Paton, Home Manager at Mayflower Care Home responded to this review on 12 Jun 2017:

Thank you for your feedback. My team and I are always delighted to hear positive feedback. I will ensure they get to read your kind comments.

The staff are really friendly. My mam's room is lovely and the care is of a high standard. I always feel very welcome.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Gordon Paton, Home Manager at Mayflower Care Home responded to this review on 26 Apr 2017:

Thank you for your review. We are always really pleased to hear that people are happy with our service. I will pass on your comments to the team.

The staff are very friendly and knowledgeable, it's a nice clean environment. I like the fact that they have activities going on. I like that the residents can choose what happens in the home.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Gordon Paton, Home Manager at Mayflower Care Home responded to this review on 24 Apr 2017:

Dear Stacey,
Thank you for submitting a review on carehome.co.uk. Our staff work incredibly hard to provide high quality care to all of our residents and these kind words go a long way in encouraging them to continue the fantastic job they do.

The Care Home is really nice. My friend is part of the Mayflower Care Home choir which she really loves. She says that the lady that helps get everybody together is really lovely, She speaks so highly of all the staff. I know that some Care Homes have a bit of a reputation, but, Mayflower Care home is great!

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I've been here over a year and I have always found it very tidy. I think the staff here are wonderful and helpful. I love a sing song, the activities here are great, they listen to my comments and do cater for everyone.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is excellent. The carers are very kind they don't say no to anyone. The rooms are lovely. The view is wonderful especially over the mountain.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's a lovely setting, the interior is lovely, the home always smells clean and fresh. The carers are very loving and attentive. The management are very approachable and always make time for me. The home seems to be very well from the dining, the laundry and everything else.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's lovely, clean, modern and well presented. Lovely setting, great views of the valley. Ample parking for visitors. Minibus for days out. The staff are very attentive, we always feel very welcome. Good facilities and good entertainment.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mums been here for 18 months. I find the care excellent they are well looked after, well fed. As a family we are kept well informed. The staff are very friendly very cheerful and will go out of their way to help. The rooms are always clean and immaculate. I find the place very very good.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum hasn't been here long, she has settled really quickly and really well. My mind is always at ease knowing my mum is happy and well looked after. The staff are really brilliant and always make you feel welcome as if you are part of the family.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Mayflower care home, Alltwen, Swansea cares for a relative of mine and what I have seen, heard and experienced of all aspects of her care places the Mayflower a head and shoulders above what I have seen and heard of other care homes in the area.

How likely would you be to recommend Mayflower Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submit a Review for Mayflower Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

April 2017

Top 20 Care Homes Wales 2017

Recipient: Mayflower Care Home

Date: Saturday 01 Apr 2017

more details

February 2015

Top 20 Care Homes Wales 2015

Recipient: Mayflower Care Home

Date: Sunday 01 Feb 2015

more details

Top 20 Care Homes UK 2015

Recipient: Mayflower Care Home

Date: Sunday 01 Feb 2015

more details

Top 20 Care Homes Wales 2014

Recipient: Mayflower Care Home

Date: Saturday 01 Feb 2014

more details

Top 20 Care Homes UK 2014

Recipient: Mayflower Care Home

Date: Saturday 01 Feb 2014

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Mayflower Care Home