Eleanor Hodson House Nursing Home

Pillmawr Road, Caerleon, Newport NP18 3QZ
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9.2 7 Reviews
  • Eleanor Hodson House Nursing Home, Newport
Set in the historic town of Caerleon, Eleanor Hodson House Nursing Home is dedicated to providing high quality sheltered housing and nursing care for people over the age of 55.

The home offers 32 single-occupancy rooms with en-suite and nursing facilities. Each room also has a private telephone line and access to wi-fi, ensuring easy contact with family and loved ones. There are communal sitting rooms available to promote socialisation, but there are also opportunities for down time here or in the conservatory and landscaped gardens, if preferred.

A laundry service is offered as well as domestic and hairdressing services. Nutritional and varied meals are prepared by professional catering staff who can meet all dietary requirements.

The care team are highly qualified and experienced and provide individualised care, focusing on meeting the physical, social and emotional needs of each resident. Staff are available 24 hours a day.

Located only a short distance from the River Usk, residents can benefit from local nature as well as easy links to the town of Caerleon.
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Care Provided by Eleanor Hodson House Nursing Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 32 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Lydia Davies (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (32)

Visiting

  • open for Visitors- prefer not during mealtimes 12;30-2pm- compassionate visitors can take place

Parking

  • parking on site

Eleanor Hodson House Nursing Home Reviews (7)

9.2

Eleanor Hodson House Nursing Home has a Review Score of 9.2 (9.218) out of 10, based on 7 reviews in the last 2 years.
Over all time Eleanor Hodson House Nursing Home has 7 reviews.

Overall Experience
  • 5
  • 2
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Date Published
  • 7
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  • 7
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Reviewer Connection to Eleanor Hodson House Nursing Home
  • 2
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  • 1
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  • 1
Total of 7, showing 1-7
Review from M N (Son-in-law of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have just gone through the process of finding a home for my mother in law. I thought that Eleanor Hodson house delivered a professional caring listening service in helping us decide this was the right place for her to go to. It is early days but we've been impressed with the problem solving attitude,
the warm welcome, the attention to detail from everyone we have come into contact with at the home. Thanks for making this an easy transition.
Reply from Louise Williams, Registered Manager at Eleanor Hodson House Nursing Home

Thank you for your kind words, We will ensure your feedback is shared with the team.

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Review from N G (Friend of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely homely feeling home, with staff and management who genuinely care about the quality of life and health of the residents. Take the time to get to know the residents and their quirks and concerns and make sure they are happy and comfortable there. Have had issues with the activities offered but
this was sorted out as soon as it was raised to manager. Food is not always to the taste of my resident, but that is because she has particular taste. That being said, the manager will ensure that she has a specific separate meal occasionally and is made to feel special.
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Review from Ron L (Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy at Eleanor Hodson House. I am very fond of the staff and they look after me really well. They come to me very quickly if I need attention. I am very glad that I came to live here.
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Review from E H (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my father arrived at Eleanor Hodson House, he felt completely at home in his lovely room and communal areas. The care he has received has been exemplary especially as his needs have increased. The nursing staff have called in specialist teams as needed and he is now diagnosed as having
dementia. The staff are kind and caring and the manager outstanding. She is always available to discuss concerns, is always to be seen around the home and on top of all issues.
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Review from G R (Sister of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in the nursing home for about five months and is very happy!
The staff have all been really kind and friendly - always polite.
I'd recommend anyone I know to go (if possible) to this home.
I'm pensionable age and if/when the time arises, I'd be very happy to do so if I needed to.
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Review from M B (Resident) assisted by family/friend published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring staff.
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Review from C L (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Due to nursing home enabled earlier discharge from hospital.
All staff generally appear to care a great deal for Mum.
Peace of mind for family that help available 24/7.
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Current Review Score: 9.2 (9.218)

Overview of Review Score

The Review Score of 9.2 (9.218) out of 10 for Eleanor Hodson House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.518 for Eleanor Hodson House Nursing Home is calculated as follows: ( (52 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 83 Ratings = 4.518
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Eleanor Hodson House Nursing Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Eleanor Hodson House Nursing Home

What types of Care is Eleanor Hodson House Nursing Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Eleanor Hodson House Nursing Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Eleanor Hodson House Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eleanor Hodson House Nursing Home to the centre of Newport?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eleanor Hodson House Nursing Home to verify any information. View our terms and conditions. Eleanor Hodson House Nursing Home has an Enhanced Service - more info.