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Care Homes Owned by O S W L

9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by O S W L

O S W L Locations (3)

 
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3 Care Homes owned by O S W L
Llantarnam Lodge Care Home

Pentre Lane, Llantarnam, Cwmbran NP44 3AP 

8.4 21 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 30 Rooms from £1,450 / week
Oak House Care Home

43/47 Romilly Road, Canton, Cardiff CF5 1FJ 

9.8 29 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • 32 Rooms from £1,200 / week
Romilly Nursing Home

9-15 Romilly Road, Pontcanna, Cardiff CF5 1FH 

9.7 41 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Detention under Mental Health Act
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 73 Rooms from £1,300 / week

O S W L Reviews (91)

9.3
O S W L has a Group Review Score of 9.3 (9.309) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to O S W L must have a Review Score.

Overall Experience

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Review of

Romilly Nursing Home

from Maria C (Sister of Resident) published on 24 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and attention my brother has had at Romilly Nursing Home. He was only 65 when he moved in but every effort was made to accommodate him. All the staff are very caring and attentive, when at home he wouldn't eat but since being at the care home he is enjoying the food and has re-gained
his weight. Fabulous team from management to carers.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you for taking the time to do this review and for your kind words. It really means a lot.Your feedback will be shared with the staff and management.

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Review of

Romilly Nursing Home

from G N (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally a warm atmosphere at the Romilly.
Any issues (which generally are minor) are dealt with swiftly.
Home is kept warm and clean.
Very friendly staff.
An excellent service is provided.

Reply from Rita Patel, Director at Romilly Nursing Home

Thank you for taking the time to do this review, your feedback is valuable to us.

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Review of

Romilly Nursing Home

from S F (Daughter of Resident) published on 25 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Romilly for over 3 years 5 months. I can safely have a holiday and know she's safe and well looked after. She's warm and secure and is happy in her own way. Staff are kind and caring and treat my mum kindly and I have no problems.

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Review of

Oak House Care Home

from E J (Daughter of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved to Oak House during the first Covid lockdown. It was a difficult time as we were unable to view the home before her moving in and were unable to visit.
The staff were wonderful-I was sent videos and pictures of Mum's room which looked lovely and pictures of Mum looking happy and settled.
A
lot of effort was made by the home to facilitate safe visits when the restrictions were lifted and it was clear to see that Mum was being very well cared for.
All the staff I have encountered at Oak House are friendly and interact brilliantly with the residents. You can see that the residents like the staff who care for them so diligently.
Mum has sadly had to move on from Oak House due to her condition becoming more complex.
I wouldn't hesitate to recommend Oak House to anyone seeking residential care.
I thank all the staff for caring for Mum so excellently and always keeping me informed and involved. A special thank you to the care home manager, who goes above and beyond.

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Review of

Oak House Care Home

from A O (Son of Resident) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose this home for my mother because of the good reviews and I'm glad I did as all the staff and managers are so kind helpfull and caring there are activities and they are always willing to help any problems they will contact me I'm realy glad I chose oak house and thankyou for looking after my mother.

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Review of

Oak House Care Home

from K O (Granddaughter of Resident) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Their used to be a activite co-ord here who did LOADS of different activite daily she organised many events to invite the family in with going bbq nd singing songs but she had left to personal reasons but have insured me that they are looking for a new activite co ord
All staff are friendly at oak
house care home they also got a smile on helping my nan with everything including washing walking
The patients are office lots of choices on food to pick from I jave seen staff giving out patients medication and making sure that they are took
The environment is clean and safe with locks doors
All patients are talked to even if staff are busy they will stop an speak an listen to patients
There is a range of different ethnics of staff and parents and all are treated fair and equal
I would highly recommend oak house care home
They make sure that hair dresser comes in regular to insure My nan hair is done and get her nails done

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Review of

Oak House Care Home

from Alven S (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been very happy with my dad coming here.
The care is faultless as the staff is what makes Oak House a welcoming place for residents and family.
Having changes to the building but can see it will help visits and function's in the future.
Always a choice of meals.
My dad has become more stable
from the care at Oak House.
If my family have issues we talk to the staff or management.
They are dealt with.
Very happy.

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Review of

Llantarnam Lodge Care Home

from Paul D (Son of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care my mother receives at Llantarnam Lodge. She has been there for several years and is very content and happy. The staff are incredibly dedicated, compassionate, and professional, always ensuring her needs are met with kindness and respect. I have complete peace
of mind knowing she is in such good hands. The staff are always prompt in answering the door and calls, and I generally have no issues with the level of communication. The team here truly go above and beyond, and the addition of new team members has further strengthened the level of service. I am deeply grateful for their hard work and commitment to making life better for everyone.

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Review of

Oak House Care Home

from D G (Niece of Resident) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Communication with Oak House is excellent, I am always kept up to date with my aunt's health and wellbeing. The home is comfortable, some improvements have been made and are also in progress. The residents always appear well dressed, nourished and entertained.
My aunt can be difficult to deal with
and fortunately the staff are excellent at diffusing situations and provide support and encouragement to the residents.
The only negative is obviously the care home fees but I appreciate everything they do for my aunt.

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Review of

Romilly Nursing Home

from L H (Sister of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the Nursing home since August 2023, it took her a little while to settle but with the help of the staff she settled down, the staff and management team together with the nursing staff and carers. Also with the activities girls, have been most helpful, I have even noticed that the
maintenance team at the home have been very helpful. The home has been constantly cleaned from what I have observed and the food at the home is very good. The laundry has been kept up to date and if anything is needed it gets sorted straight away. The activity girls are always entertaining residents at the home.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you very much for your review, I am pleased you are happy with the care we provide for your sister and the home in general. I will be sure to pass on your kind comments to all of the departments you have mentioned, I know they will be very happy to be recognised for the hard work they carry out each day. Regards.

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Review of

Romilly Nursing Home

from M Y (Daughter of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind, nothing is too much for them. Always helpful and can phone them to ask them about my mum, also they phone me to let me know if they have any concerns.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you very much for your review, I am pleased you feel the home is communicating well with you regarding mum's care and the staff are kind and helpful. I will pass on your comments to all of the staff, they will be very pleased to receive such praise from you. Regards.

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Review of

Romilly Nursing Home

from Kathryn R (Daughter of Resident) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here since spending two months in hospital. She has received wonderful care since then. The staff cannot do enough for mum and everyone treats her with great care and kindness. I'm so grateful to the team for everything they do.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you very much for your lovely comments. I am so pleased the staff are caring for your mother so well and that you have taken the time to feedback what you have observed on the this review. I will pass this on to all the staff at the home. Regards.

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Review of

Romilly Nursing Home

from G T (Son of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident and to be honest, the care and support for mum and myself has been excellent. Nothing is too much trouble and all nursing staff and management have our best interests at heart.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you very much for your kind comments, your mother is a lovely lady and a pleasure to care for. I will pass this on to the team.

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Review of

Romilly Nursing Home

from V Y (Grandson of Resident) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, kind and caring staff. Always available to help out. They treat all people with respect and dignity. They make sure residents eat well and maintain a good diet. Always informing me of my nan's progress. The residence is always spotless with strong support with bathrooms. My nan is always dressed
well and clean. They always are trying to get her involved in activities to keep her mind and body active.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you very much for your lovely review, we all love caring for your nan and chatting with her. I will pass on your comments to the team.

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Review of

Romilly Nursing Home

from M J (Brother of Resident) published on 21 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has just moved in, having been in supported living and hospital. The care and attention of the staff here is exemplary.
The building, the facilities and the staff are an absolute godsend. Every aspect of his care is extremely well throughout.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you for your positive review, we are very pleased you are happy with the overall care and the home. I will be sure to pass on your comments to all of the team.

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Review of

Oak House Care Home

from Elizabeth S (Daughter of Resident) published on 12 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a long-term resident at Oak House. She receives exemplary care from every single person who works at the home. Whenever I visit there is always a nice atmosphere there and a friendly welcome. I know that caring for my mum can be a challenge but she has been cared for with a lot of patience,
and good strategies have been put in place whenever behavioural issues have been encountered.
The food always looks wonderful aswell!
I cannot speak too highly of the team and I will be forever grateful to them for caring for my mum so very well. Thank you.

Reply from Rita Patel, Director at Oak House Care Home

Thank you for your lovely comments. I'll be sure to relay this review to the whole team. Kind regards Rita Patel

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Review of

Oak House Care Home

from George S (Mother of Resident) published on 11 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a permanent resident at Oak House. The staff and management always keep me updated regarding my mother as she has not been in the best of health lately they check her blood pressure and sats and call the doctor if they suspect a water infection. They see to all her personal needs
as well.
Since my mother has been a resident I can feel assured as I know my mother is been looked after 24 hours a day and night they also have activities in the day to keep her stimulated. Great location as well the local park across the road and plenty of pubs and shops nearby if I take my mother out for a couple of hours. The staff and residence are like mine and my mother's extended family.

Reply from Mahesh Patel, General Manager at Oak House Care Home

Thank you for your kind comments, I will pass them onto all of the staff team. Regards Mahesh Patel

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Review of

Llantarnam Lodge Care Home

from P A (Granddaughter of Resident) published on 5 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I am absolutely appalled by the level of care my grandmother received at Llantarnam Lodge Care Home. She suffers from dementia, and during her stay she was left alone without anyone checking on her for prolonged periods of time. This left her distressed and confused. The situation escalated when she
fell and suffered a broken hip, yet we were not informed by the care home staff. It was only when my grandmother's condition worsened that we discovered the extent of the neglect. She is now hospitalised, and her prognosis is uncertain due to the lack of proper care and attention she received at the care home. I submitted a review previously and the response from the director was that 'she is doing very well and ready to be discharged from hospital' which couldn't be further from the truth and misleading to the general public. The disregard for her well-being is utterly inexcusable, and I strongly advise anyone looking for a care home to avoid this place at all costs.

Reply from Rita Patel, Director at Llantarnam Lodge Care Home

Thank you for your review. We take all feedback as an opportunity to reflect revise and improve our services. Kind regards Rita Patel, Responsible individual

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Review of

Romilly Nursing Home

from R W (Daughter-in-law of Resident) published on 31 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and tidy. Residents washed and dressed with care. Compassionate staff.

Reply from Mahesh Patel, General Manager at Romilly Nursing Home

Thank you very much for your review. I will be sure to pass your kind comments onto the team.

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Review of

Oak House Care Home

from S M (Daughter of Resident) published on 31 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled in well at the home, he is well cared for and all his needs are met. I receive excellent communication from management and staff regarding appointments, health and well being. I feel peace of mind knowing my father is safe and cared for so well.

Reply from Mahesh Patel, General Manager at Oak House Care Home

Thank you very much for your lovely comments, your father is a pleasure to care for, I will make sure all the staff team are aware of your review.

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Awards / Recognitions (0)

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Frequently Asked Questions about O S W L

Costs for care homes owned by O S W L

Average costs per week for care homes owned by O S W L by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by O S W L, based on 3 out of 3 settings.

Type of Care Provided Average Weekly Cost
Residential Care £1,317
Residential Dementia Care £1,350
All Care Types £1,317
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does O S W L own?

O S W L own 3 Care Homes.

Which O S W L Care Homes have the highest review score?

Oak House Care Home, Romilly Nursing Home & Llantarnam Lodge Care Home have the highest review score.
O S W L in Cardiff O S W L in Torfaen

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact O S W L to verify any information. View our terms and conditions.