Llantarnam Lodge Care Home

Pentre Lane, Llantarnam, Cwmbran NP44 3AP

Group: O S W L

Person in charge: Ellen Patel (Manager)

Local Authority / Social Services: Torfaen County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 30 Service Users

Registered Care Categories*: Old Age

Single Rooms: 30

Rooms with ensuite WC: 30

Latest Care and Social Services Inspectorate Wales* Report on Llantarnam Lodge Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 6.5 (maximum of 10) for Llantarnam Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Llantarnam Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Llantarnam Lodge Care Home is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 1.584 Points relating to the number of positive Reviews for Llantarnam Lodge Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 = 3 then divided by 2 = 1.500

    2. Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167 , then divided by 2 = 0.084

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.5 Llantarnam Lodge Care Home has a Review Score of 6.5 (6.501) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Llantarnam Lodge Care Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Llantarnam Lodge Care Home

  • Daughter of Resident/Service User
    1

My mother has been a resident since May 2015 and is very happy living at the home.
The home is bright, modern, very clean, purpose built, there is under floor heating to all areas, the corridors are wide and have sensor lights.
The bedrooms each have a different colour door with a photo frame outside.
Mums room is en-suite and leads onto the patio,with a lovely view of the garden.

When mum was moving in all of the staff were extremely helpful, kind and very welcoming.
The dinning room and conservatory are both bright, spacious and very comfortable to relax while looking at the garden. The other lounge overlooks the car park and also comfortable.
The food provided is well presented and mum enjoys all her meals.
At christmas time there was a beautifully large REAL christmas tree in the entrance hall which all the residents helped to decorate and christmas dinner was lovely.
I am very happy with all aspects of mums care and would highly recommend Llantarnam Lodge Care Home.

How likely would you be to recommend Llantarnam Lodge Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

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Extremely UNLIKELY

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Bed Vacancies

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Awards / Recognitions

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Staff Profiles

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Care Home Idol 2016

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