Care Homes Owned by O S W L in Newport

We have been very happy with the excellent nursing team who are always approachable and go above and beyond to look after Mum's medical needs, thé kind carers and management and the fabulous activities organisers. I feel Mum is well looked after.

The quality of care/support appears to be high although a little more variable during the nights. The recent re-establishment of activities has been well received. Fee's are high but not to disimilar to other providers -service standard is consistent and strong.

We have just gone through the process of finding a home for my mother in law. I thought that Eleanor Hodson house delivered a professional caring listening service in helping us decide this was the right place for her to go to. It is early days but we've been impressed with the problem solving attitude, the warm welcome, the attention to detail from everyone we have come into contact with at the home. Thanks for making this an easy transition.

Lovely homely feeling home, with staff and management who genuinely care about the quality of life and health of the residents. Take the time to get to know the residents and their quirks and concerns and make sure they are happy and comfortable there. Have had issues with the activities offered but this was sorted out as soon as it was raised to manager. Food is not always to the taste of my resident, but that is because she has particular taste. That being said, the manager will ensure that she has a specific separate meal occasionally and is made to feel special.

I am very happy at Eleanor Hodson House. I am very fond of the staff and they look after me really well. They come to me very quickly if I need attention. I am very glad that I came to live here.

I'm pensionable age and if/when the time arises, I'd be very happy to do so if I needed to.

From the moment my father arrived at Eleanor Hodson House, he felt completely at home in his lovely room and communal areas. The care he has received has been exemplary especially as his needs have increased. The nursing staff have called in specialist teams as needed and he is now diagnosed as having dementia. The staff are kind and caring and the manager outstanding. She is always available to discuss concerns, is always to be seen around the home and on top of all issues.

Very caring staff.

Peace of mind for family that help available 24/7.