Oak House Care Home

43/47 Romilly Road, Canton, Cardiff CF5 1FJ
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9.8 30 Reviews
  • Oak House Care Home, Cardiff
Oak House provides residential care within a welcoming and homely environment. The Victorian building provides residents with light and airy rooms with views of the surrounding gardens and woodland.

The home is located two miles from Cardiff's city centre with good transport links to local shops, parks, churches and libraries.

Residents can enjoy balanced and nutritious meals and engage in a range of indoor and outdoor activities.

Oak House residents are provided with comfortable, friendly surroundings allowing them to live full and independent lives.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1400
  • Self-Funded Residential Dementia Care: £1200 – £1400
  • RESPITE Self-Funded Residential Care: £1200 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1200 – £1500

Actual fees would be determined following a full assessment of needs

These prices are only a guideline, please contact Oak House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Sophie Jobarteh (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010
  • Number of floors: 3

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • Open visiting hours. Protected meal times between 12.30pm and 1.30pm.

Parking

  • Ample on street parking and the Romilly Nursing Home has a large car park behind the care unit.

Oak House Care Home Reviews (30)

9.8

Oak House Care Home has a Review Score of 9.8 (9.836) out of 10, based on 13 reviews in the last 2 years.
Over all time Oak House Care Home has 30 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Oak House Care Home
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Total of 30, showing 1-20
Review from K W (Respite Resident) published on 2 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care is impeccable, can't be faulted. Staff are amazing, manager you couldn't get better. Would recommend oak house care home a million times over.
Thank you so much
Also amazing manager, all residents look happy, there all very patient and understand, nothing is too much trouble. When the buzzer
is used staff come straight away.
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Review from E J (Daughter of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Oak House during the first Covid lockdown. It was a difficult time as we were unable to view the home before her moving in and were unable to visit.
The staff were wonderful-I was sent videos and pictures of Mum's room which looked lovely and pictures of Mum looking happy and settled.
A
lot of effort was made by the home to facilitate safe visits when the restrictions were lifted and it was clear to see that Mum was being very well cared for.
All the staff I have encountered at Oak House are friendly and interact brilliantly with the residents. You can see that the residents like the staff who care for them so diligently.
Mum has sadly had to move on from Oak House due to her condition becoming more complex.
I wouldn't hesitate to recommend Oak House to anyone seeking residential care.
I thank all the staff for caring for Mum so excellently and always keeping me informed and involved. A special thank you to the care home manager, who goes above and beyond.
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Review from A O (Son of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose this home for my mother because of the good reviews and I'm glad I did as all the staff and managers are so kind helpfull and caring there are activities and they are always willing to help any problems they will contact me I'm realy glad I chose oak house and thankyou for looking after my mother.
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Review from K O (Granddaughter of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Their used to be a activite co-ord here who did LOADS of different activite daily she organised many events to invite the family in with going bbq nd singing songs but she had left to personal reasons but have insured me that they are looking for a new activite co ord
All staff are friendly at oak
house care home they also got a smile on helping my nan with everything including washing walking
The patients are office lots of choices on food to pick from I jave seen staff giving out patients medication and making sure that they are took
The environment is clean and safe with locks doors
All patients are talked to even if staff are busy they will stop an speak an listen to patients
There is a range of different ethnics of staff and parents and all are treated fair and equal
I would highly recommend oak house care home
They make sure that hair dresser comes in regular to insure My nan hair is done and get her nails done
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Review from Alven S (Son of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been very happy with my dad coming here.
The care is faultless as the staff is what makes Oak House a welcoming place for residents and family.
Having changes to the building but can see it will help visits and function's in the future.
Always a choice of meals.
My dad has become more stable
from the care at Oak House.
If my family have issues we talk to the staff or management.
They are dealt with.
Very happy.
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Review from D G (Niece of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Communication with Oak House is excellent, I am always kept up to date with my aunt's health and wellbeing. The home is comfortable, some improvements have been made and are also in progress. The residents always appear well dressed, nourished and entertained.
My aunt can be difficult to deal with
and fortunately the staff are excellent at diffusing situations and provide support and encouragement to the residents.
The only negative is obviously the care home fees but I appreciate everything they do for my aunt.
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Review from Elizabeth S (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a long-term resident at Oak House. She receives exemplary care from every single person who works at the home. Whenever I visit there is always a nice atmosphere there and a friendly welcome. I know that caring for my mum can be a challenge but she has been cared for with a lot of patience,
and good strategies have been put in place whenever behavioural issues have been encountered.
The food always looks wonderful aswell!
I cannot speak too highly of the team and I will be forever grateful to them for caring for my mum so very well. Thank you.
Reply from Rita Patel, Director at Oak House Care Home

Thank you for your lovely comments. I'll be sure to relay this review to the whole team. Kind regards Rita Patel

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Review from George S (Mother of Resident) published on 11 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a permanent resident at Oak House. The staff and management always keep me updated regarding my mother as she has not been in the best of health lately they check her blood pressure and sats and call the doctor if they suspect a water infection. They see to all her personal needs
as well.
Since my mother has been a resident I can feel assured as I know my mother is been looked after 24 hours a day and night they also have activities in the day to keep her stimulated. Great location as well the local park across the road and plenty of pubs and shops nearby if I take my mother out for a couple of hours. The staff and residence are like mine and my mother's extended family.
Reply from Mahesh Patel, General Manager at Oak House Care Home

Thank you for your kind comments, I will pass them onto all of the staff team. Regards Mahesh Patel

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Review from S M (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has settled in well at the home, he is well cared for and all his needs are met. I receive excellent communication from management and staff regarding appointments, health and well being. I feel peace of mind knowing my father is safe and cared for so well.
Reply from Mahesh Patel, General Manager at Oak House Care Home

Thank you very much for your lovely comments, your father is a pleasure to care for, I will make sure all the staff team are aware of your review.

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Review from A P (Niece of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home, nothing is too much trouble, wonderful staff. Can't thank them enough. Special thank you to all the staff.
Everyone is so wonderful.
My kindest regards.
Reply from Rita Patel, Director at Oak House Care Home

Thank you so much for your positive feedback - I will be sure to relay this back to all staff. Kind regards.

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Review from Shelly T (Granddaughter of Resident) published on 12 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has settled really well in there such a lovely home, and friendly staff. My nan really enjoys having her hair and nails done every week in the hairdressers, getting pampered every week really cheers her up. Can't thank the staff enough, how great they are, there are a lot of activies going on
for all the residents which is great too.
Reply from Rita Patel, Director at Oak House Care Home

Thank you Shelly for your lovely comments/feedback. Kind regards.

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Review from Anthony D (Son of Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is a permanent resident at Oak House and all the family are very pleased with the level of care and attention that all the staff show to him, he is well looked after by a very professional team and he and we can't be happier. Since being at Oak House his physical and mental wellbeing have improved.
Reply from Rita Patel, Director at Oak House Care Home

Thank you for your kind words. Kind regards.

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Review from Sean A (Son of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident at OakHouse for five months, and the level of care he received was superb. As a family, we were always kept informed of how he was and if anything had changed regarding his well-being.
The facilities and location were excellent, and he enjoyed the food (the chef always gave
him extra portions if he wanted them!).
If you are thinking of a care home for a loved one in the Cardiff area, then I would definitely recommend considering it here.
Reply from Rita Patel, Director at Oak House Care Home

Thank you so much for your kind words - your feedback will be communicated to all staff and management at Oak House. Kind regards.

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Review from Pamela H (Sister of Resident) published on 12 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to my sister’s age and needs, she is in her 80’s with a learning disability, I had to place her in a care home. I chose Oak House Care Home as it had been recommended to me by a resident's sister. My sister went in there in January 22, due to Covid it was 2 months until I could see her, and although
I phoned I was desperate to see her. I could not believe how happy she was, talking nonstop about the lovely place that she now lived in. I had never seen my sister so animated, wasn’t interested in coming to visit the family, she enjoyed our visits but couldn’t wait for us to go, so she could go back with her friends. The care from the staff was first class, my sister was treated with dignity at all times and she looked on the staff as her friends, she thrived on the attention she was given. Management was there to listen and reassure me and couldn't be more helpful and understanding. This home gets a 10 out of 10 from my family. Thank you Oak House.
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Review from D M (Son of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well-managed and efficiently run home. My sister and I have visited the home a number of times since my mother took up residence. We have both been made very welcome on each visit by the staff and have been very pleased to find our mother enjoying a good level of care each time we have seen her. The
home provides a good level of activities with a dedicated activity staff member. This has been important for my mother. It has been her choice to move from her home to a residential home, as she could no longer deal with the anxiety of independent living and the lack of company, as she has always been a very sociable person.
Even though we both live far away, I don't feel I have to visit her regularly to assure me she is receiving a consistent standard of care. I have been alerted on a few occasions by phone and email by Oak House staff when there has been any cause for concern which has given me great comfort and confidence that my mother is in a safe and secure environment.
Reply from Rita Patel, Director at Oak House Care Home

Thank you for your feedback - I will be sure to pass on your comments to the staff and management at Oak House.
Thanks again.

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Review from Margaret H (Sister of Resident) published on 31 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find Oak House to be friendly and welcoming. They are always happy to help with questions and they always keep me up to date with what is going on. They can't do enough for my brother, his welfare is their only concern. They always go the extra mile for him.
Reply from Arun Patel, Director at Oak House Care Home

Thank you for your feedback - it means a lot to all of us at Oak House.

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Review from Frances R (Sister-in-law of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the care given to my sister-in-law is excellent. She is always dressed well, even colour-coordinated. She likes to look nice. She seems happy and contented. The carers are pleasant and welcoming and go out of their way to help you.
Reply from Arun Patel, Director at Oak House Care Home

Thank you for your feedback; I'll be sure to communicate it back to the staff and management. Kind regards.

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Review from Tina P (Daughter of Resident) published on 13 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the care provided to my mother to be of a very high standard. The care staff are kind and helpful. There is always a nice atmosphere in the home. The manager and deputy manager are professional whilst still being friendly and approachable. Any concerns are dealt with appropriately and in a timely
manner.
The home is always clean and tidy, and my mother's room is always clean and fresh.
I cannot fault anything about Oak House.
Reply from Mahesh Patel, General Manager at Oak House Care Home

Thank you very much for your positive feedback; this is really appreciated. If you wish to discuss anything further, please do not hesitate to speak to us.

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Review from Gillian W (Daughter of Resident) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care my mother is receiving at Oak House Care Home. She has come along with her health. She is always happy whenever I come to see her. She always says good things about the staff. The staff are very nice and they go out of their way to make sure she has everything she needs.
She also made lots of friends. I could not wish for a lovely place for her to stay.
Thank you to all staff.
Reply from Arun Patel, Director at Oak House Care Home

Thank you Gillian for your kind words.
I will be sure to pass on your comments and feedback to all the staff and management.
Thank you once again.

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Review from S G (Cousin of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
On Friday 8th November 2019 I visited my cousin at Oak House. On meeting my cousin I noticed a smell of body odour, I asked if she had been showered that morning, answer - she gets up early so the night staff 'could have showered her'. On Sunday 3rd November my cousin had fallen in her room and broke
her collarbone, asked where the sling was, answer we have tried 6 times and she keeps taking it off, asked if I could try and get her to keep it on, they did not know where the sling was, not in the office, found it in my cousin's room. I could not work out how to put on the new style slings, neither could the staff, so they looked it up online and found the instructions. Noticed two rings missing, asked if they had been put away for safekeeping after her fall, could only find one in the safe. Went to my cousin's room, there was very little shampoo in the bottle, no soap, no shower gel, no deodorant, could not find any of the four hair brushes she has. These toiletries are taken to my cousin on a regular basis and the home has been asked if she runs out of anything please inform us, or could they please purchase and take monies out of my cousins pocket money which is held at the home. Sunday 10th November my cousin had another fall and spent the night in the hospital.
Reply from Rita Patel, Director at Oak House Care Home

Thank you for your review. Very disappointed that you felt the need to express your dissatisfaction with Oak House Care Home. A meeting has taken place with other family members regarding your concerns. A further meeting has been planned for 29.11.19 which I believe you will be attending. I hope that following the meeting, you will know the true evidential facts and you will feel differently about Oak House and the care your cousin is receiving. Please be assured that we take these matters seriously and work to resolve issues immediately. Look forward to meeting you soon. Rita Patel - Responsible Individual.

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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Oak House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.836 for Oak House Care Home is calculated as follows: ( (131 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 152 Ratings = 4.836
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oak House Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Oak House Care Home

What types of Care is Oak House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Oak House Care Home have?

There are 28 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Oak House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oak House Care Home to the centre of Cardiff?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oak House Care Home to verify any information. View our terms and conditions. Oak House Care Home has an Enhanced Service - more info.