The Fields Care Home

29 Fields Road, Newport NP20 4PJ
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8.7 35 Reviews
  • The Fields Care Home, Newport
The Fields Care Home is an independently-run care home which strives to provide a rich quality of life, based on individual service user’s needs and wishes.

The Fields Care Home can be found on the west side of Newport in the area known as Ridgeway. It is within walking distance of Newport centre, the railway station and the M4 and has good bus links to the centre and local residential areas.

The Fields cares for service users across the area from Newport, Cardiff, Caerphilly, Torfaen and Monmouth. Specific contracts are agreed with different commissioners, depending on the individual needs and wishes of the service user.

The home has two homely comfortable communal lounges and a conservatory, where residents are encouraged to spend their days as they wish.

The home is predominantly a single-bedroomed home but does have a handful of double bedrooms, to suit those residents that enjoy closer companionship and couples wishing to remain together.

The home has showers, wet rooms and bathrooms on each corridor within easy access of bedrooms. Dignity and privacy is respected at all times by the staff. The care home will provide a bedroom furniture suite in each bedroom and service users are encouraged to bring in their own possessions to personalise their bedroom and make the room feel like a personal retreat for peace and quiet.

The care home accepts all genders, of 55-years-old and over, without discrimination. Staff respect all cultures, backgrounds and the lifestyles of all residents. It provides long and short term, palliative and respite care for residents living in the community. Whilst the home is privately owned you may be entitled to have your care paid for by your local authority or NHS Trust.

Feel free to drop in or call. One of the care staff can show you around the home. The Fields is registered by CIW to provide nursing and residential care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Shiva Nursing Home Ltd

Person in charge

  • Debbie Richards (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (2)

The Fields Care Home Reviews (35)

8.7

The Fields Care Home has a Review Score of 8.7 (8.651) out of 10, based on 4 reviews in the last 2 years.
Over all time The Fields Care Home has 35 reviews.

Overall Experience
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Date Published
  • 35
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Reviewer Connection to The Fields Care Home
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Total of 35, showing 21-35
Review from Heather C (Daughter of Resident) published on 1 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father receives good care and attention. The food they serve is very good and has good options. The staff always keep us informed of any issues with Dad.
The care given is good but it would be even better if they had a few more activities for the residents. The home is full and it would be good
if they had a family room where you could take family and residents rather than visit in the lounge. But overall the family and myself are very happy with the care given to Dad.
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Review from H T (Daughter of Resident) published on 12 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my mother's stay at The Fields Nursing Home, Mam was treated with kindness, excellent care and consideration.
All the staff went out of their way to make her last months happy and comfortable.
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Review from Joyce H (Wife of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at The Fields for over a year and I find that the home is very caring, spotlessly clean and serves excellent meals. I know that my husband has been quite challenging at times and I feel very comfortable speaking to the nurses about this as they are very professional.
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Review from J B (Sister of Resident) published on 31 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been living at The Fields for 18 months and I have been so pleased with his treatment, I have already recommended it to several people. Excellent accommodation, food and care.
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Review from John B (Friend of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is very good. I can't it.
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Review from Maud J (Wife of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service all round.
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Review from Mary D (Daughter of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is spotless everywhere. The staff are very friendly and helpful. Can't fault their care for the residents. They are all excellent. The food is fresh with good meals. I am so pleased with the care of my mum.
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Review from Jayne B (Daughter of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the care at this home very good. It's very clean. Food is lovely and I can leave my mum knowing she is safe and looked after well.
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Review from M R (Son of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful atmosphere - makes you feel part of a family regardless of whether you are a resident or a visitor.
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Review from Margaret B (Daughter of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When my father first came into this home he was very thin and did not eat his food.
He has been here since December and now he eats all his food and he has put on weight. He looks much better now. All the staff are very kind and they look after my father very well. I cannot find any fault in this
home.
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Review from J C (Daughter of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is a relatively new resident but she has been treated with great care and respect. The staff are very caring and seem keen to make all the residents and their visitors feel at home.
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Review from Joyce H (Wife of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been at The Fields Care Home since September 2016. He took some time to "settle in" but the staff persevered and he is now quite content but does become agitated from time to time. I find the staff to be kind, considerate and professional. The home is very clean and has no unpleasant
odour which I know some homes have. The meals are excellent and my husband always enjoys his food. I cannot speak too highly of The Fields Care Home.
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Review from H A (Daughter of Resident) published on 4 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Fields Care Home has been home to my mother for the last 8 years. Staff are friendly and welcoming. Residents are well cared for. There is a homely and relaxed atmosphere. Relatives are always welcomed by staff. I am able to feel assured that my mother's needs will always be well met. Caring, hardworking
and friendly staff give this home a good name.
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Review from Ann P (Daughter of Resident) published on 25 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is superb. The staff are friendly and helpful. The place is always clean and tidy. Carers sit with residents if they have no visitors. They make visitors very welcome and always offer a cup of tea. They are also medically equipped for all eventualities. I recommend this establishment
very highly.
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Review from Jean T (Daughter of Resident) published on 2 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Should have done this a long time ago sorry to have left it so long. My mother has been in this nursing home for almost 5 years now she has the best care possible I would like to thank all the staff for the kindness and care thy give her. There dedication to looking after all the residents is second
to none. With the bad reviews some nursing homes have had I am happy to recommend The Fields to anyone who has the unpleasant task to find a home for a loved one. This home is definitely five star and I would like to thank everyone involved in the care of my mother.
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Current Review Score: 8.7 (8.651)

Overview of Review Score

The Review Score of 8.7 (8.651) out of 10 for The Fields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.688 for The Fields Care Home is calculated as follows: ( (36 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 48 Ratings = 4.688
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.963 Points relating to the number of positive Reviews for The Fields Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 4 Positive Reviews ÷ 6.8 = 0.588
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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