The Fields Care Home, Newport, Newport

The Fields Care Home is an independently-run care home which strives to provide a rich quality of life, based on individual service user’s needs and wishes.

The Fields Care Home can be found on the west side of Newport in the area known as Ridgeway. It is in walking distance of Newport centre, the railway station and the M4 and has good bus links to the centre and local residential areas.

The Fields cares for service users across the area from Newport, Cardiff, Caerphilly, Torfaen and Monmouth. Specific contracts are agreed with different commissioners, depending on the individual needs and wishes of the service user.

The home has two homely comfortable communal lounges and a conservatory, where residents are encouraged to spend their days as they wish.

The home is predominantly a single-bedroomed home but does have a handful of double bedrooms, to suit those residents that enjoy closer companionship and couples wishing to remain together.

The home has showers, wet rooms and bathrooms on each corridor within easy access of bedrooms. Dignity and privacy is respected at all times by the staff. The care home will provide a bedroom furniture suite in each bedroom and service users are encouraged to bring in their own possessions to personalise their bedroom and make the room feel like a personal retreat for peace and quiet.

The Fields is registered by CSSIW to provide nursing and residential care.

The care home accepts all genders, of 65-years-old and over, without discrimination. Staff respect all cultures, backgrounds and the lifestyles of all residents. It provides long and short term, palliative and respite care for residents living in the community. Whilst the home is privately owned you may be entitled to have your care paid for by your local authority or NHS Trust.

Feel free to drop in or call. One of the care staff can show you around the home.

Owner: Shiva Nursing Home Ltd

Person in charge: Debbie Richards (Registered Manager)

Local Authority / Social Services: Newport City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 65+.

Single Rooms: 26

Shared Rooms: 4

Rooms with ensuite WC: 0

Weekly Charges Guide: Nursing Care Single £750 – £1000 , Nursing Care Shared (per person) £750 – £1000 (These prices are only a guideline, please contact The Fields Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on The Fields Care Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

1 Bed Vacancy

posted 05 Sep 2017

One room

Reviews

9.8 The Fields Care Home has a Review Score of 9.8 (9.780)

The Review Score of 9.8 (maximum of 10) for The Fields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for The Fields Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.78 for The Fields Care Home is calculated as follows: ( (112 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 141 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for The Fields Care Home is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 10 Reviews ÷ 6.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    11
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Fields Care Home?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Fields Care Home

  • Daughter of Resident/Service User
    7
  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

My brother has been living at The Fields for 18 months and I have been so pleased with his treatment, I have already recommended it to several people. Excellent accommodation, food and care.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care home is very good. I can't it.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent service all round.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is spotless everywhere. The staff are very friendly and helpful. Can't fault their care for the residents. They are all excellent. The food is fresh with good meals. I am so pleased with the care of my mum.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find the care at this home very good. It's very clean. Food is lovely and I can leave my mum knowing she is safe and looked after well.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wonderful atmosphere - makes you feel part of a family regardless of whether you are a resident or a visitor.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been at The Fields Care Home since September 2016. He took some time to "settle in" but the staff persevered and he is now quite content but does become agitated from time to time. I find the staff to be kind, considerate and professional. The home is very clean and has no unpleasant odour which I know some homes have. The meals are excellent and my husband always enjoys his food. I cannot speak too highly of The Fields Care Home.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

When my father first came into this home he was very thin and did not eat his food.
He has been here since December and now he eats all his food and he has put on weight. He looks much better now. All the staff are very kind and they look after my father very well. I cannot find any fault in this home.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum is a relatively new resident but she has been treated with great care and respect. The staff are very caring and seem keen to make all the residents and their visitors feel at home.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The Fields Care Home has been home to my mother for the last 8 years. Staff are friendly and welcoming. Residents are well cared for. There is a homely and relaxed atmosphere. Relatives are always welcomed by staff. I am able to feel assured that my mother's needs will always be well met. Caring, hardworking and friendly staff give this home a good name.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This care home is superb. The staff are friendly and helpful. The place is always clean and tidy. Carers sit with residents if they have no visitors. They make visitors very welcome and always offer a cup of tea. They are also medically equipped for all eventualities. I recommend this establishment very highly.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Should have done this a long time ago sorry to have left it so long. My mother has been in this nursing home for almost 5 years now she has the best care possible I would like to thank all the staff for the kindness and care thy give her. There dedication to looking after all the residents is second to none. With the bad reviews some nursing homes have had I am happy to recommend The Fields to anyone who has the unpleasant task to find a home for a loved one. This home is definitely five star and I would like to thank everyone involved in the care of my mother.

How likely would you be to recommend The Fields Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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