Parret Road, Bettws, Newport NP20 7DQ
Group: The Summerhill Group
Person in charge: Sherifat Olayinka (Manager)
Local Authority / Social Services: Newport City Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Physical Disability
Admission Information: Ages 65+.
Single Rooms: 32
Shared Rooms: 4
Rooms with ensuite WC: 8
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Millheath Nursing Home: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Millheath Nursing Home has a Review Score of 6.4 (6.396)
The Review Score of 6.4 (maximum of 10) for Millheath Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Millheath Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Millheath Nursing Home is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.563 Points relating to the number of positive Reviews for Millheath Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125 , then divided by 2 = 0.063
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Georgina H (Daughter of Resident) on Thursday 24 November 2016. Relates to October 2016.
I would like to give credit where credit is due. Having to find a home for a loved one is one of the most daunting experiences ever. My experience from day 1 at Millheath until my mother's passing away, was incredible. The warmth and caring nature of all the staff was commendable. My mother was treated with dignity and respect by all, her wishes were listened to and satisfied. The facilities were clean, the staff always jovial even under pressure. The surroundings serene, with the beautiful garden area and patio. Dietary needs were catered for and activities were laid on throughout the day and in the evenings - thoroughly enjoyable to experience! It was so reassuring to know my mother was in such good hands, in her home away from home and was happy. I have nothing to fault and would highly recommend this home to anyone.
How likely would you be to recommend Millheath Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Millheath Nursing Home
There are currently no Care Home Idol entrants who have performed at Millheath Nursing Home