Pentwyn House Nursing Home

166 Marshfield Road, Marshfield, Cardiff CF3 2TU
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9.9 33 Reviews
  • Pentwyn House Nursing Home, Cardiff
Pentwyn House Nursing Home provides care and support to older people living in the Marshfield area of Cardiff. The home is established over two floors, and rooms are available as single, companion or en-suite.

Residents are encouraged to bring personal items to decorate their rooms have access to TV points, and communal lounges leading to south facing gardens. Whilst resident also have access to a well furnished dining room where they are encourage to eat for therapeutic reasons.

The home features a nurse call system, that is linked to all rooms, including bathrooms and toilets and is monitored regularly to ensure residents are supported at all times when they require assistance.

Pentwyn residents are encourage to benefit from a wide range of activities available at the home, both as individuals in a group, inside and outside the home.
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 43 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Good to Know

Owner

  • Pentwyn Care Ltd

Person in charge

  • Andrew Lawrence (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (3)

Pentwyn House Nursing Home Reviews (33)

9.9

Pentwyn House Nursing Home has a Review Score of 9.9 (9.912) out of 10, based on 26 reviews in the last 2 years.
Over all time Pentwyn House Nursing Home has 33 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Pentwyn House Nursing Home
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Total of 33, showing 1-20
Review from Stephen J (Son of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum went into Pentwyn Care Home a few months ago she has mobility & Speech issues and is unable to do the day to day things she used to, She needs help with most things such as going to the toilet, getting in and out of Bed and Eating to name a few, Since being there she has received the very best
of care the staff are second to none and the team are just brilliant!!! The attention to every detail is excellent and the home has a friendly feel too, The rooms & facilities are clean & tidy and there is always something going on from Quiz days to movie or music days in the day room.


I would recommend Pentwyn care home without hesitation.

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Review from Susan B (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was end of life palliative care , I had to go on a holiday which was booked last year, so he went into pentwyn house originally for two weeks . The care he received was 100% the staff were amazing. Andy kept me informed by email and phone every step of the way , staff would even take the phone
up to dad so that I could speak to him. Unfortunately dad passed away just after three weeks peacefully and comfortable. He knew he was cared for and felt happy to be there . As a family we thank you all, will be forever grateful.
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Review from Jo R (Daughter of Resident) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such a wonderful place, the staff and managers are amazing, they looked after our Mum with love and compassion until the very end, I will be forever greatful for the respect and friendship they gave to us and our mum.
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Review from Nicola M (Daughter of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was very poorly and bedbond so Idecided to choose Pentwyn Care Home as it was local for me to visit him on a daily basis! I'm overall so happy with the way every single member of staff looked after him washed him fed him plus fantastic meals and snacks, and kept me updated with what was happening
to him! They are all extremely kind and nothing is any bother to each member of staff! Andy Lawrence is the manager of the home, and he's the most lovely, caring kindhearted man to run the home! At Christmas time he's dress as Santa, and chats to all the residents plus gives them all a selection box, Easter time they have chocolate eggs, it's all the little things that really matter! My dad who sadly passed away in April was so content and always told me he valued all the staff! Please if you care deeply for your loved ones who needs to be homed PENTWYN CARE HOME is my 100% recommendation!! Thankyou to the manager and his amazing wife and all the wonderful staff at the care home!
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Review from S W (Son of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having to make the decision for my mum to go into a nursing home, Pentwyn Nursing home has worked with us as a whole family, taking all our worries on board and reassuring us step by step, with monthly emails and updates of how my mum is when we are not there, which enables us to not stress and
know that our mum is truly cared for, wonderful, staff and they all go out of their way to make sure all our mum's needs are catered for, thank you to two members of staff in particular for making the transition of my mum coming to the nursing home within 2 days hospital notice stress free for us as a family as we didn't have a clue where to start, mum has been here since December and happily calls it home
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Review from Lindsey C (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
One member of staff has been incredible from my first call enquiring. Another staff member equally so since my first visit. Collectively the home is exceptional. Their paperwork, attention to detail, care & compassion, efficiency and competence is unmatched. I have no doubts that there is no where better
for my Mum to be with her complex needs. This is the best nursing home I've ever been inside or been involved with.


Multiple paramedics and doctors who have visited my mum when needed have all commented the same. They've never seen notes like them, care like it, competence like it. This home is exceptional.

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Review from Mark P (Son of Resident) published on 23 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has only been at Pentwyn for a short period of time, however, from the very first conversation my wife and I had with the management team, we knew that Mum was going to receive a high level of care and support from them. Upon entering its' doors, Mum and the family received the warmest and sincerest
of welcomes. The atmosphere inside is bright, very clean, positive and fun! The staffing team, without exception, deliver the highest level of care to the residents and there is always an activity taking place. Our initial concerns about Mum going into a care home have been more than alleviated and Mum is very happy, safe and extremely comfortable. As a family, we now know that she could not receive better care anywhere else. Pentwyn Nursing Home is run by a very experienced and dedicated management team and this is evident as the staff are hard working and very happy in their roles and they have far exceeded our expectations. I would highly recommend Pentwyn House.
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Review from J D (Daughter-in-law of Resident) published on 23 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mother-in-law moved into Pentwyn House Nursing Home she has absolutely thrived. The care team are amazing. They made her feel very welcome and she's settled in lovely. There's always activities going on. It was a very difficult decision to put her into a care home but the fact that she's so
happy is a testament in itself. We couldn't have picked a better care home for her.
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Review from Paul Y (Son of Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day mum moved in, she received first class care and attention by all the members of staff. In the 5 weeks that she was being cared for, my sister and I were kept updated and involved in every decision. Our mother's death was handled with treat sensitivity and compassion. We could not have wished
for a better experience from a Care Home.
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Review from B C (Granddaughter of Resident) published on 30 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pentwyn House is a first-class nursing home which I would highly recommend! The level of care is outstanding where all the staff members and management treat all residents as if they are part of their own family. You will always have a very warm welcome from everyone and if there are any concerns you
have, your mind is always put to rest straight away. The food is of excellent quality with lots of choice. The whole nursing home is kept immaculate with clean bedding every single day. My Nan is always kept spotless. Activities and entertainment every day which are outstanding, especially the zoo day where all residents take part in holding the animals. Family pets are always welcome too. You will have no concerns at all leaving your loved ones here, it's excellent.
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Review from S W (Daughter of Resident) published on 23 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The thing that stands out is the level of care, love and dignity shown to my mum.
The staff seem happy and are always welcoming.
We have a high level of trust in the management and staff.
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Review from Linda R (Daughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pentwyn House Nursing Home is so much more than a care home, it's a home that cares, my father had been cared for at home previously. The family at Pentwyn took him into their care and became an extension of our family, they treated Dad with love and respect. this was evident from the top down 24/7.
He was stimulated, never patronised, I can not speak highly enough.
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Review from Andrew S (Son of Resident) published on 22 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Pentwyn House for a few months and has settled in well. The staff are caring and compassionate and always attentive to her needs. All the staff are welcoming and always smiling and this has a positive effect on all the residents. The Management Team have been so supportive
to us as a family in what has been a difficult time and continue to help us when we need it. The home is always spotless and welcoming.
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Review from Susan J (Daughter of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Facing up to the fact that your dad has to go into a care home is one of the most awful things I have ever had to do but the staff at Pentwyn House have been absolutely amazing. His treatment is first class and he has settled in and loves it there, it has been such a relief to know he is being so well
taken care of and he even joins in some of the activities which Is something I never thought he would do. There isn't anything that is too much trouble for the staff. I would highly recommend.
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Review from Sarah W (Daughter of Resident) published on 2 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely staff - so lovely to my mum. The home is always clean, as are the residents. There is entertainment every day, and the residents are really happy. Management is very professional.
Staff go above and beyond to ensure all residents are included.
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Review from Tammy M (Daughter of Resident) published on 12 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care home, finally feel happy and content that Dad is cared for.
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Review from Tracey H (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Dad's been at Pentwyn, he seems happy and is regaining the weight he'd lost while in hospital. Dad seems to get on well with staff and most residents. it was terrible to have to make the choice to find a care home for Dad (he never wanted that) but we have been relieved with the way Pentwyn has
worked out so far.
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Review from Claire L (Sister of Resident) published on 2 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the home very clean, staff are amazing, always laughing and dressing up, it's a very friendly home. if there was a problem I can go to them, they're easy to talk to I recommend this home to everyone, can't fault it, since my brother has been there I have found he's happy and that makes me happy.
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Review from I B (Son of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into the nursing home in April 2022 and has always said that she is happy and well cared for. She often says how nice the staff are and enjoys the food. She participates in lots of activities organised by the staff. She does mention it can be noisy at night but perhaps this is just the staff
clocking in on her. From my own perspective, I am very happy with the home and especially the staff who are so friendly. I would not want mum moved elsewhere.
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Review from S D (Daughter-in-law of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care was given. All staff go above and beyond making my mother-in-law very welcome and helping to settle in. Management always kept us updated on how my mother-in-law was settling in.
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Current Review Score: 9.9 (9.912)

Overview of Review Score

The Review Score of 9.9 (9.912) out of 10 for Pentwyn House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.912 for Pentwyn House Nursing Home is calculated as follows: ( (282 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 306 Ratings = 4.912
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pentwyn House Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Pentwyn House Nursing Home

What types of Care is Pentwyn House Nursing Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Pentwyn House Nursing Home have?

There are 37 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Pentwyn House Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Pentwyn House Nursing Home to the centre of Cardiff?

6.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pentwyn House Nursing Home to verify any information. View our terms and conditions. Pentwyn House Nursing Home has an Enhanced Service - more info.